I've been coming here for a longtime and the employees are very helpful and friendly and helpful Everytime I come over here and look for something they have have it I've Bought a lot of movies for people and they all so far worked perfectly I've bought DVDs pre owned and some that were sealed brand new never opened read more

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I collect horror movies and I'm never disappointed with my findings at this location employees are very nice and helpful they have lots of different things to find if your into collecting films and tv shows like me read more

Zia will and has always been my favorite place to shop for the past 8 years now. They always have good prices and the store credit I receive for trading stuff in seems fair. They always help me out and sometimes even give me surprise discounts. Plus, you get points to get stuff half off for buying and selling? I constantly get purchases cheap. I don't know. I just can't think of any specific bad thing to say about Zia. Then again, I mostly shop comics, video games, movies, records, toys and occasionally records. Every once in a while I'll get some Knick knacks. Anyway, give it a chance. Eventually you'll see how their system works and come to appreciate it. I know I have. read more

My go to Zia's. They have fair prices and the staff are great. Also it's a big store which is a plus. Love coming here, I always end up buying something! read more

z My experience with this Zia, I am sorry to say was a Big Time Bummer! I will never shop or do business with this location ever again. All because of one employee. I don't know her name, but she has blue hair. She is over-the-top, condescending, and extremely rude!! I buy storage lockers as a hobby, and I get lots of DVDs and CDs and I always take them to ZIA. This day was no different, I bought a locker got DVDs and CDs and marched into ZIA to sell them. The gal with blue hair helped me. About 20 minutes after going through my order she calls me over to the counter and very loudly tells me they are not interested in my trade today because one of them looked like it had been burned, the security key she kept saying. She kept using the phrase "That's a red flag for us!" and as I mentioned earlier was being very loud, almost to embarrass me. Like I was some kind of pyromaniac burning the security key of CDs. I have never heard of this being done, so I left the store bewildered, to say the least. I went back to the store a couple of weeks later after, and after another storage locker purchase, praying I would not get the same gal to help me, thankfully I didn't. I started to explain what happened to the new person that what helping me because I still did not quite understand, and I honestly wanted to let the store know how she made me feel, and what do you know she comes barreling down from the other side of the counter, left her customer to butt into my conversation, and again very loudly says "Yeah that was me" as if she were proud of being a condescending jerk, and proceeded to re-state the whole RED FLAG THING! Regardless, red flags or not! It's not what you say, it's how you say it. You have no business speaking to customers the way you do. Get some manners or find a new line of work. read more

I love Zia and frequent this place. They have the coolest collection of swag in town. Moreover, they have the best prices on all of the music I dig on: Nirvana, Pink Floyd, AC/DC and many more. The staff are hip and know their stuff. Now, I know that there are many of you who are afraid to get out of your car when you pull up. However, it is perfectly safe and they are just people who enjoy being different than you. The collection of records, videos and gaming equipment rocks! Check them out, it is worth the trip! read more

Zia Records - Music & DVDs Near Me - Phoenix, Arizona

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Awesome collection of old toys to make me reminiscent of childhood. I love going and finding old toys read more

Bad customer service, lots of problems with used CDs recently and employees are not helpful and kind of condescending. :(

It's hard to be a record store when most of us can just download what we want with a credit card and a few swipes on our smartphone. This is why Zia's newest location brings more cool merch than ever. Used DVDs: Around $4 each, and a very good selection of movies you might have missed 5-10 years ago. Video Games: For classic and current consoles. The selection *is* a bit weak for PS3, however, but you might find great deals on the used selection. Vinyl: Very large aisle. I totally approve. Misc: Customizable T-Shirts pressed in-store!? Oh gosh, I can't wait to come back and use it. Looks awesome! Okay, the music selection isn't that shabby. I can't think of any bands that I wasn't able to find. They even had more obscure indie bands like Winter Gloves. I fully trust they know what they're doing. Of course, expect the usual awkward security experience...bags get handed to you at the door, and some 140-lb kid in an oversized security outfit will glare everyone down. read more

I enjoy this Zia location and I wish I can go there more often. They had a rare Ministry of sound CD I have been looking for for the longest time. They gave a fair trade to me. read more

Favorite worker there would be Cindy, she's the best always helping me out on where things are and great taste in everything Looking forward to coming back to this store read more

Zia Records - Best Employee - Music & DVDs Near Me - Phoenix, Arizona

This is a sweet new location. They moved from the 19th Ave & Indian School to camelback. The really cool thing is it's right next to the light rail. The store is an old CVS store, so it's super bright inside with all the cool signs and a massive vinyl section. I dont think ive ever seen a larger vinyl area in a local store (unless you're vinyl only) Cool people and super awesome staff. Highly recommend! read more

Zia Records - Music & DVDs Near Me - Phoenix, Arizona

They need to get better prices figured out for their comics and the Pokémon cards in their binder. They are gouging people with books and cards that aren't worth the money due to condition or otherwise. I wouldn't come here if you're looking for either of these things. read more

Love, the store! A few could be kinder I do alot of business with this company and feel like a stranger. They have sold my pre-ordered items a few and left me to purchase at new full price. But it is what it is. read more

I thought this place was the best...until i moved to San Francisco & visited the jeweled paradise of Amoeba Records. Still, by suburban standards, it rocks! Zia stores have maybe a quarter of the selection of Amoeba (plus, twice as much of a country selection)....but you only need a few handfuls of quarters for purchases here. Those low-down dirty desert prices are everyone's style! http://ziarecords.com/Home read more

Love this place, tons of books and music and movies. Super friendly staff and fun novelty items as well. My favorite is the FML bath bomb :-P read more

Zia Records - Music & DVDs Near Me - Phoenix, Arizona

There's a lot of cool things to see here, but for a place that sells physical copies of music there doesn't seem to be a lot of variety when it comes to music genres there's A LOT of Rock Pop CDs. read more

Picked up a great TV today for my son today. It was not a bad price over all. They are not taking trades right now but all and all a great price. read more

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I enjoy visiting Zia Records, they have alot of cool things there. Of course they have the vinyls, but they have a bunch of movies and collectibles for all types of collectors. It's one of my favorite spots to look for and find collectibles. read more

Zia's is a good hang out place in Phoenix, Tempe, etc., and has been for years. You certainly can't get bored there. They have vinyl, cassettes, VHS, DVD's, magazines, etc, You name it, they have it. Looking at them, you honestly wouldn't expect to find the staff is surprisingly well informed. I'm comfortable asking about just about anything domestic or foreign. You can get some really good buys on a multitude of things, including the really cheap, because everything is used.. It is one of those you need to be ready to do a little looking places but the prices and variety make it worth it. I never walk out of there without at least something. My friend who is 91 with Alzheimer's loves Zia's. She says it is the best people watching place in town, much better than Bookman's. The funkier the better for her and you do see them at Zia's. read more

It's amazing to me how back home and on the eastcoast you can barely give cds away. But, out here they have stores setup like wal-mart that still sell tons of them. I spent like 3-4 hours in both locations in Arizona. They had a huge selection and the prices were crazy....99 cents for a cd...you can't go wrong! They also have thousands of DVD's, books, video games and more. read more

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Nice sellection of pops, vinyls, cd's, and other cool things would recommend. Also had nice employees.

I love coming to this Zia they are great people and do great trades and have helped financially. I was able to trade some movies and some car toys to get some cool stuff. Thank you to Warren as well for helping me. I want to thank Brian as well he's awesome when it comes trades and he's got some awesome tattoos but look out ladies he's working. read more

Zia Records - Music & DVDs Near Me - Phoenix, Arizona

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Zia is always a fun, interesting stop and this location is probably my favorite despite not being in an overly great part of town. Parking is a bit limited but it's convenient to the Light Rail, so that's a definite bonus if you're doing that. The staff is always friendly and seem to enjoy being there. The selection of used and new CD's, dvd's, books, vinyl (love it!) and lots of assorted swag is really impressive; you can almost certainly walk in here and find something you want, have been looking for, or didn't know you wanted. All music genres are represented. If you don't find something from your particular favorite artist just come back another time and it'll likely be there; or even better - ask one of the staff as they'll either know if it's somewhere in the store or can often find it at another location. If you haven't done so, take some time to check this place out. read more

Hands down best store ever. Worth spending an entire afternoon here buuut the albums go fast, so check in soon when your artists release music.! read more

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Nice place to trade in used CDs, DVDs and video games, though they won't tell you how much they'll give for each item. They take a lot of items but they're often very slow with trades. They'll first check the condition of everything, then scan it to see if they'll take it. They should really do the reverse, as I've waited sometimes 1.5 hours for them to review a trade where Half Price Books or Bookmans would take 1/2 an hour. They give points which can be used to get items 1/2 price. This is cool, but it took 4+ times visiting before anyone mentioned that I had any on my account to use. Their prices for video games are comparable to other places. The amounts they give for cash/credit on trades seems to be a bit lower than others. read more

I know it's easy to get music digitally and for free and all that... But I like CDs. The quality is bonafide and the cover art is rad. I love music. I love a bargain. Zia marries these two loves perfectly. I can usually find two or three used CDs that I really want to buy for less than ten bucks each. Got my jams. Got my shopping fix. I'm a happy camper. Gotta go dance! Vacationer is playing! read more

==Things Zia Is Good For== --Window shopping and loitering after Best Buy closes. --Locating that hard to find CD that is so exquisite and rare that they only have 10 copies of it. --7 dollar used CDs that you take home, burn, and take back only to find that they won't buy it back. Dude, why do you think it was so cheap? --Distracting your kids with poster racks and action figure displays so you can browse the porn selection. Hey, I'm not knocking it. They have the classiest pr0n in town. If only they'd set up bead curtains and let you smoke in the store. --CD Coasters (i.e. all those "demos" and compilations they're always giving out). --Finding DVDs and box sets of TV shows you've never heard of. --Buying every album you -never- wanted to own...on vinyl. --Reinforcing frugality by offering you such a mindfuckingly large selection of crap that you spend two hours with your jaw at your knees before finally grabbing the first thing that comes to your eye before the store closes. --Getting stared down by a rent-a-cop (because everyone should experience that at least once in their lifetime). --The same posters, magazines, and overpriced knick knacks you'll find at Spencer's and Hot Topic, just, you know, more expensive because it's "local". --Shirts and CDs that are so obscure that people will just assume you've crafted them yourself. --Blowing all your "food" budget on music so that a hobo can ambush you once you get outside to bug you for your last few bucks while the rental cop watches because he's a dick. --Buying video games and consoles without being hassled about pre-orders and strategy guides. --Those poster/autograph/plague sets for all those movies/albums you don't actually own but still feel "define" your aesthetic taste. If you own a "Scarface" poster but have never actually seen Scarface in its entirety, congratulations, you are officially part of the problem. ==Things Zia Is Not Good For== --Saving your money. read more

Lets just make this short and sweet... I only come to Zia if I cant find what I'm looking for at Stinkweeds or Eastside. It's rare, but sometimes the smaller local shops don't always have what my little ears desire. Today I ventured in after 2 failed attempts searching for a specific CD. Yes, I might be the only person in the universe who still purchases actual CD's rather than Mp3's.. but I like to hold things. And to be held. I also like long walks down the boulevard and chocolate covered strawberries, but that is beside the point. Zia is cool. They have good sales and I actually ended up scoring one today for $5 off one of the selections I chose. Cant beat that. The joint totally reminds me of Newbury Comics in good ol' Boston, not only do they have tons of tunes, but they have sweet schwag like corn dog flavored lip gloss, bacon band-aids, wack ass Asian toys, posters, key chains and clothing. The dudes at this specific location were cool. I didn't really need any assistance with anything, but they made sure I found what I was looking for.. Its certainly not my *favorite* record store in the valley, but its not so bad and they will probably have what you want. read more

As soon as I walk into Zias, I feel like I am taking a stroll down memory lane. They have it all when it comes to music, movies, books and much more! I can walk in here and spend hours inside without even realizing it. A feature that I really like is that if for some reason they don't have whatever it was you were looking for, they are willing to give you a call once they get that item in. Their customer service is great as well, they have more than enough employees throughout the store that are always available to answer any questions if need be. read more

Most people will try to tell you that Zia Records is the best record store in the valley. Those people would be correct. Why the low score, then? Because being Crown Prince of the Turd Playground that is Phoenix's record store selection is not exactly a glowing accomplishment. This store does several things wrong. For one, this location in particular pesters the shite out of you. "Are you finding everything alright?", "Are you finding everything alright?" YES! Jesus Christ, I was finding everything alright the first four times you asked me, now be a good little retail monkey and leave me the bloody hell alone so I can shop and eventually give you my money! I'm sure it's this economy business that's to blame, and not necessarily corporate nonsense, but someone needs to take their manager out back and explain that annoying the piss out of your customers may actually be worse than ignoring them. And it's just this store! I went to the T-Bird location and wasn't bothered. Someone casually asked me if there was anything I needed, and I said "No" and was done with it. But at this store, I was literally asked three separate times by the SAME IDIOT if I was finding everything okay! Perhaps it was the annoying tunes they had playing that added to the grating atmosphere. Censored Rap (Not that I'm a fan, but hearing the song go silent every five seconds to omit a blatant swear is fairly tiresome after awhile) 70's Funk and bad Butt Rock seem to be on the menu ad nauseum. Though, in fairness, perhaps it's just the staff during the morning or something. I notice at night it gets a bit better... if you can crawl out from beneath all the employees asking you if you're doing okay long enough to even notice. I've never gathered the courage to stand in the line of leering meth addicts at the Trade Counter to tell you whether they give decent store credit for used stuff, though, so I'll leave it to greater minds to judge that facet of their business model. I will say that their used stuff is in good enough shape... if you don't count the bleeding stickers they put on absolutely everything! You inevitably spend twice the time you would have spent actually listening to your purchase doing nothing but peeling tape and stickers. They're worse than Gamestop, that way. I payed for it, it's mine. Why are you putting your ugly stickers all over my album? Bad neighbourhood, too. I hate to sound so negative without balancing out with some positive, but the experience is fairly fresh in my mind as I just went earlier today. I guess their prices are good, unless you want something newish. In which case, bending over and having plenty of lube handy is the best advice I can offer. Just know what you want. Go in. Get out. And for god's sake, avoid their overzealous employees as if they were landmines. Or just give the constant irritants a pass and go to a different location. Or Bookman's. I know I will. read more

I enjoyed this place in the 90's. But I really don't see why it still exists. Does anyone buy CD's anymore? I can get any DVD/BluRay I want on Ebay. If I wanted tacky trinkets I could go to some place like Spencer's in the mall or Red Hot Robot if I fancied myself "cool." Perhaps its time Zia faded away like the VCR or countless other pieces of 20th century technology. read more

Their larger location is in a better neighborhood and seems to have a lot more merchandise. Books on certain issues are varied. Graphic novels are in good supply, but some are damaged and not discounted for this. I've bought a lot of movies over the years here, but the last one was defective and I wonder if they still check used DVDs like they used to. Pricing is more expensive than before. Specialty movies (like the Criterion series) now cost as much as in an expensive place like Barnes and Noble. There are movies there I would like but will not pay top dollar for. read more

oh Zia good thing you are around, this is a amazing place to get use CDs, DVDs and video games that are no longer available in other stores. They also have collectible toys, cups, key chains, books, old records and many many more.. the staff are pretty cool and the place are clean. sometime if you are lucky you can come across a amazing find that is worth more than you paid for... or priceless for some each individual. I don't personally know much people that listen to CDs nowadays but for me they're amazing which this is the place to get them at. kind of hard to leave without buying something.. read more

This use to be my got to Record Store for music and goodies! I have stopped there several times in the last couple months and come away empty handed. Not only do they not have anything in their used Vinyl worth buying it is hard to look through the 7" records because the boxes are on the floor. They used to have a wonderful selection. I don't think it's that people aren't offering, I think they aren't buying! :/ They do have an awesome selection of different collectible toys. They have some of the most amazing editions of Yahtzee I have every seen! read more

I was SOOOO happy when Zia Record Exchange moved so close to my home. This old granny even got herself a Zia's Frequent Buyer card [which someday I'll actually figure out what I'm accumulating!] For those newbies to the Valley who don't know what the heck I'm talking about, ZIa's is one of the Valley's institutions of new, used and just plain weird music, movies and games. These days I see that they're also offering other cool and zany stuff. Every time I go out shopping, hubby says, "You don't need any more CD's do you???" to which I reply, "Honey, I ALWAYS need new music." The selection is really fabulous, the prices are low enough not to bust my budget and the vibe is just -- well, how fabulous can the vibe be at 19th Ave. and Indian School? Yet Zia's manages to keep the hip factor alive. And if I ever get tired of my music, not that that's ever gonna happen, they'll buy it back. Such a deal!!! read more

If times are ever desperate enough, I know I can raid our video library and make a little money selling them to Zia. As painful as it would be, I'd even consider selling my Charmed DVD collection, so long as the price is right. Zia is an amazing store where I've spent entirely too much money and grown our video collection substantially. Zia is where I went to get all the Saw movies prior to seeing the most recent instalment in the theater. And Zia is where we've purchased several records/vinyl. I have the Zia card but haven't a clue what it actually does, outside of tracking what I buy and how frequently I wander into the stores. While this location is in our neighborhood, I have to admit the location in Tempe has proven more fruitful in tracking down some really cool CDs. That's where I found a box set of David Sedaris audiobooks. read more

I've never been more disappointed in this zia store than I was tonight. I brought in a good amount of movies to trade in and walked around the store for an HOUR waiting for the guy working on my trade to call me up. I finally went over to the counter and asked him about my trade to have it magically be ready now as he's working on another trade! And they only took 12-15 movies out of the 30-40 that I brought! To clarify I am not upset about the amount of movies they took for trade. I totally understand that on the movies they didn't take they had enough copies in store and didn't need any more. What I'm upset about is I wasted an hour walking around the store without any kind of update. Even a simple "hey I'm a little backed up right now, it'll just be a little longer," would have sufficed. I'm upset because that was the worst customer service there I've ever had. I did this same kind of trade on Sunday with about the same amount of movies and was in and out within 30 minutes. Tonight was completely ridiculous! I have always loved going to Zia and will continue to go, but I'm never coming back to this store unless I'm desperate. From now the Zia records on thunderbird rd will receive all my business. read more

Goodness. I come from LA... so I'm very familiar with vinyl record stores, used book stores, large CD stores, gigantic dvd selections, and etc. This store, which I visited on a whim after a trip to a yelped restaurant, did not disappoint. In fact, it surprised me. The selection was extremely competent. For such a jack-of-all trades store, it barely had a jack-of-all trades selection in any department. The most one could really complain about was the manga library, but I hardly think that's what people would come here for. It won't have every single item you're looking for, for sure, but you shouldn't expect something like that from a non-specialty store... but don't be too alarmed if you DO find something you didn't even realize you were looking for. I found every DVD I was curious to see if they had it, but I couldn't find every CD I was looking for. I couldn't find every Video Game I wanted, but I found a lot more I was surprised they would even still hold onto. In-all, this store was a very pleasant surprise for me. And their prices are a steal compared to most places. 5 stars. Would frequent if I lived in the area. read more

If you love places like Amoeba Records in Los Angeles or San Francisco, then you know that you can get lost in places like this for hours. Vinyl and CDs ( used and new), interesting books, knick-knacks, toys, DVDs, and more, with friendly staff. Good selection of stuff, and a LOT of fun. It'd be challenging to leave empty-handed!! read more