One of the most horrible experiences ever! Everyone should read all the reviews prior to going, or write a review after so people can keep seeing all the awful experiences. After waiting for well over an hour in line... The lack of organization is very apparent while waiting in line watching over 20+ employed teenager staff, with no adult management. After finally ordering.... it took a good 30 mins to get JUST our drinks, that were sub par and definitely not worth the wait. THEN, the wait for our food which was just some Carnitas Fries and Buffalo Shrimp was OVER an additional hour!! Not to mention the seating was very inadequate and the amount of people who were waiting was well beyond their occupancy! After getting the food, the fries were almost seemed refrigerated, they were so cold! And NO WHERE does it state that the Buffalo Shrimp Is ACTUALLY PEEL AND EAT SHRIMP THAT IS BATTERED AND DEEP FRIED!!! WHO in their right mind leaves the shells on, then batters the shrimp and then deep fries them WITH THE SHELLS STILL ON???? I personally bit into one bc it's covered in sauce and breading, only to bite into a shell under it all!!! We almost gave them the benefit of the doubt, bc there were only teens working there, and maybe someone made a mistake. But then when a representative rudely commented on my wife's review and said that you can see the shells on the shrimp in the pictures on the menu.... I decided to document my experience to hopefully help others not to bare the ordeal of such horrible service, let alone horrible food!!! I would strongly suggest anyone curious or even thinking about trying this place to read the reviews, and maybe inquire any friends who may have tried this place, to do so first, and save your money and not waste hours of your time to be disappointed with an awful experience! read more

The food was disgusting, bland and seemed rotten. I would rather eat my wifes farts than eat here again.

Wait was not worth the food. Was about to get a refund when my food came, an hour and 15 min later!! Drinks were good. Cucumber limeade was delicious! Once we left the order was wrong anyway. Couldn't go back because had somewhere to be!! Won't make the effort to go back unless I'm in the area and want a good refreshing drink. Nothing to write home about! Dont waste your time unless you want to be dissappointed!!! read more

Wish I could give this place zero star. They're so so so slow !!!! The staff looks like they can't move faster or something? So only one staff working all others just staring. 30mins to wait for a split tea !! read more

The wow factor is here, but not so much the flavor. The smoothies are actually really really good! I ordered the oreo smoothie, and the elote box that came with fries and crushed hot cheetos on top of both. The elote was alright, the fries not so much. The fries had nacho cheese on them as well. I expected more flavor from both, but left there disappointed. I'd go back for the smoothies. read more

I was so disappointed! Service was rude and to top it off the drinks were horrible. I ordered 5 drinks and they were all tasteless, especially the strawberry horchatas. Biggest waste of my money. Definitely will not be back ! read more

I really enjoyed the experience at Zero Degrees. The long wait is really worth it. The food is well made and almost importantly, seasoned. The drinks are well made and consistent. I would definitely come back. read more

Honest review on Zero Degrees! First of all the experience was just a bad one to begin with, the retail space is the size of a shoebox and with the amount of people when they just opened was a complete nightmare. As far as the customer service goes, there wasn't really any to be honest, everyone was so overwhelmed by the lack of planning ahead for such a new place. And now for the food side of things, probably the most underwhelming part of it all... don't get me wrong it's not by any means bad food! But it is not worth the drive to such a weird location to begin with, and the hour it took to get my food! You can find better food for a much more reasonable price without the wait and headache. Probably won't be back. read more

The wait is super long. I waited almost 25 minutes for a simple drink, then my food ended up coming, soggy and warm, 30 minutes after that. I had went 3 separate times to see if MAYBE I just went at a bad time, but every time, my fries were soggy, chicken was warm, and it takes almost 45-1 hour to get the food. Drinks are amazing though. read more

This was the worst place I've been. The service was horrible, the food was horrible(could have been that it sat there for a half hour or longer on their counter). It was cold and soggy cold fries. My order was supposed to be done at 8pm. Tried to get someone to help me finally at 9pm someone said oh here it is. I was not the only one complaining of all the same stuff happening. I will not be back. read more

Honestly food is ehhh okay.. not the best but it's whatever. Problem is that they tell there customers to rate them before they pay for a discount.. it's fake reviews. It's just a marketing way to make people come in by looking at the reviews. Unprofessional rather let them rate with true reviews not ask for a rate for a discount. Of course people will do it, who wouldn't. It's just sad that you have to ask rather then earning the rates read more

Went here today for the first time and I have to say the drinks and food were good! The fries were crispy and the popcorn chicken was well seasoned. I had a oolong milk tea and my friend had a watermelon slush. The watermelon slush tasted like fresh watermelon which was a delight since most watermelon things taste like medicine. Next time I might try their mango slush cause people were walking out with mango smoothies piled high with mangos. Definitely will be back to try more of their tasty snacks and drinks. read more

Restaurant is clean. Food taste good. Boba milk tea was so good!!

Great food and amazing customer service! Will absolutely be back for more. Their hot Cheetos fries are so good! Definitely worth trying out :) read more

Fuck this place. I ordered 5 drinks 2 of them had hairs and 1 was not full. The employees do half work and took more than 30 mins. This bullshit place has to be closed down read more

If I could leave zero stars I would. So annoyed and frustrated with this whole experience. Ordered a drink that was way tooooo sweet, kindly asked them to trade it out for something else, to my surprise they said no. Per their "policy" they can't do anything about it. 1) who has a policy like that and 2) how is that even possible when EVERY reply on a negative comment suggests the customer to call the manager "to make it right!". To make things worst, it took us over 30 mins to argue with the workers and STILL have not received half of our order. Apparently they like to make one drink at a time, even though everything is pre-made. Let's be real, making drinks is not rocket science. I really wanted to give them a chance but for their policy to be no exchanges and having to deal with rude staff I just could not understand how a place is manage like this. read more

I've been to the one off Colorado Blvd. So I tried the one off Colfax. I will never go there again. The staff is horrible. They yelled at me! I've never been so mistreated. I will tell everyone not to go to this location. If these are the types of people they hire for customer service I want no part of this company. read more

I recently experienced really bad customer service here not to mention the long wait. Other than the drinks are great especially the piña colada. read more

Decent wings for the lunch special. Rice and corn was good. Like another yelper stated rude service. Went with my coworker from the VA and the kid that took out order obviously didn't want to be there and he didn't want us there either. Won't be back anytime soon. read more

Absolutely the worst s*** show fast food chain. Who wants frozen greasy fries for dinner? Yes, fries are supposed to be a little greasy but why is there more grease than fries? I found a bug in my Strawberry Horchata. When I found this bug in my drink I had to go all the way to the end of the long line and and ask a manager for a new drink. When I asked him, he simply stated to me that it wasn't that big of a bug and there was other people ahead of me... so I waited about 20 minutes for a drink!!! This is not a nurse friendly environment at all. If you on a lunch do not come here. The manager was rude as hell and I would not recommend anyone to come here. Terrible just terrible! read more

Food and drinks are great, they're new so I understand being overwhelmed. But it took over an hour after we ordered to get some chicken wings...not including the 45 min wait in line. read more

Absolutely love it! The tiger sugar milk is my favorite, the staff is so nice and the service is pretty fast, definitely recommend!

The drinks were very good! Jennifer and Juan were very helpful and helped us choose which drinks we wanted. It was my first time trying zero degrees so was very happy with their customer service. Will be coming again. Thank you! read more

So not only was the wait 2 hours long but it was also incredibly bland. The elote wasn't the worst I've had but far from the greatest. The carne Asada fries were just tasteless they definitely need to learn how to season their food. I would say that the only thing that wasn't completely disappointing what the strawberry horchata. Will not be going back. Waste of time and money read more

When I first heard that this place was coming to Denver I was super excited to try it out! However every time I've been here, the service and food were a different experience. If I could give this place three and half stars, I would because of the service. My first time here, the wait was pretty long and the place was packed. I waited to go a month after they first opened too. The food and drinks were good but the place was pretty dirty. The most recent time here, I ordered popcorn chicken box combo along with the xxtra flamin hot cheetos cheese fries and popcorn chicken. One of the workers messed up my order and gave me carne asada fries instead of the popcorn chicken box combo. When I came back to tell them they give me the wrong order, the worker gave me attitude and basically yelled at the person who messed it up. The person who messed it up apologized and gave me extra popcorn chicken which I appreciate because I knew they were busy and it was a little mistake. I honestly think that this place is a hit or mess when you come in or who's working with but overall the drinks are pretty solid and food is too depending on what you get. Be aware that the fries get soggy pretty fast! read more

It was okay, we got hot Cheeto fries, wings, elote and mangoneada. The Cheeto fries looked nothing like the pictures online, to be expected, that is most things in life. My problem came in when the fries came in a little box, and the cheese and Cheetos were on the first couple fries and then you end up with a little container of over priced, cold fries. Wings were ok if you like tangy sticky sauce, and the elote was similar to the fries, toppings came on the very top but nothing throughout. Drinks are good, but nothing impressive. Customer service was not friendly, to be expected for a to go shop. Might give it another shot, however the online pictures defiantly draw you in, but definitely disappoint. Some of the review pictures look better than what we got, so maybe it was just a bad day, I'll give them the benefit of the doubt. read more

Cashier was snobby with attitude. Food & drinks are good but with this kind of service, I wouldn't want to return back.

Every time I go to the zero Degrees on Colfax I always get bad costumer service. The females are always mugging me with bad attitudes and don't even say thank you or make me feel welcomed, its not cool when I try to be nice and they treat you like shit. If you're the manager reading this please talk to your employees. Can't be mugging customers, if you hate your job so bad then quit or fix that attitude. read more

Went today with my boyfriend and the customer service is 10/10. Jennifer is very easy to talk to and made great recommendations and Juan made everything taste great! Definitely coming back. read more

Just stopped at this place and if it could get any more "cooler" it'd be cause of Erendida, Nixa, and Jenny. Tried the spicy watermelon with a tamarind straw (now if they could spike this up with vodka...we'd be talking business..lol) it was delicious! Can't wait to come back and try the ume! read more

The food here is delicious, especially the hot Cheeto fries and elote. It gets pretty busy on a Saturday night but the wait wasn't too long. Would recommend read more

This is one of my favorite places to get boba. On top of that, they have really good food which is another plus. I would recommend everyone to come here! read more

Came here because I thought the one on Colorado Blvd. closed at 8 and decided to give it a shot despite poor reviews. Well the reviews were true. Customer service was terrible. The workers were very impatient and tried to rush you. I ordered the honey bbq popcorn chicken with Cajun fries. Once I received the food there was no Cajun seasoning on the fries and the portion of chicken was a joke compared to the location on Colorado Blvd. Save yourself the trip and go to the one on Colorado Blvd, they have better quality food and service read more

If I could give negative Stars I would, this place has the RUDEST employees and worst customer service. They don't answer the phone when you call, they don't greet you at the register, I could go on and on about how bad the service is at this location. I've been here two times and both times I've had terrible service. They definitely need some new employees with better attitudes! Food and drinks are good employees are trash. read more

This place has some of the rudest people employees here. There's a bunch of people that don't know what they're doing and don't know anything about customer service. I've come here a few times since it's opened, hoping that it would get better once it was more established and the hype died down and it since has just gotten worse. I will not be returning. Treat your customers better. Your product is decent but too expensive to have crappy customer service. Also, if a customer has two punch cards, they should be able to put them together if the the combined total equals a free drink! read more

We had such a terrible experience our first time here. My husband ordered the fried shrimp basket, and after the first bite he realized that the shrimp had been battered and fried with the shell still on it. I tried one and confirmed it. It was absolutely disgusting. We politely complained to the waitress. She went to get the manger. The manager sent her back to tell us that the shrimp is supposed to be fried with the shell on it and that this is how it's done at all their locations. My husband told the waitress that there's no way he's eating fried shrimp with the shell. He asked if he could order something else. The waitress again goes to get the manager and again the manager never came out. She sends that waitress back out to tell us that they'll honor it this time but next time if we ate two shrimp that they wouldn't do it. But how would we know if something is wrong without first trying it? We were upset that the manager never showed her face. She continued to send that poor waitress out who had no idea how to handle this situation. I will never return to this location. Terrible management. read more

Came here on Sunday afternoon there was no line when I had shown up so I thought that was a pretty good thing but boy was I wrong. The place was full of people waiting for their orders and the way they call out orders is super unorganized, your order does not come out complete you get your items one by one in between everyone elses orders. I had ordered the spicy watermelon drink & hot cheetos cheese fries and my husband ordered the mangonada drink. After like 10 min of waiting the first thing to come out were the fries then about 30 min after that came the spicy watermelon drink and then 20 min after that the mangonada by so in total 1 hr just to get everything by the time we got all of our items the fries were a cold soggy mess. The spicy watermelon drink was subpar not awful but nothing to rave about but after taking one sip of the mangonada drink we were done the taste is completely artificial the only mango you get is the garnishes on top and it is not nearly enough to make the drink good. It's an artificial mango slushie. I wouldn't recommend coming here. read more

First time here and my experience was horrible. Service is slow and I didn't get one of my drink and had to go ask for it. Place is crowded and where you pick up your order is a cluster. There were flies everywhere and music was loud and you can't hear your order number being called. Probably will not go back. Food and drinks was not all that. I would give no stars if I could. read more

They closed early because they ran out of supplies but the manager was nice enough to offer me a free drink for my troubles. Thank you!

drinks were great, I got the tiger sugar milk and the strawberry horchata, which were both great (although the horchata was a bit too sweet for my liking). i also got the garlic butter salt fries and chicken wings which were really good, but a bit oily especially the fries. the wait was horrible, we were in line for like 20 minutes and after we ordered and waited for 15 minutes my friend was told there would be a wait on the chicken wings for 30 more minutes because they ran out i guess. he substituted it for tenders which were good but a real inconvenience. all in all i would return but i'd recommend going in the morning or evening before 3 to beat the traffic in the restaurant. read more

Zero Degrees - front entrance - Bubble Tea Near Me - Aurora, Colorado