worst location I've been to yet. 15+ wait every time even with preorders. It feels like I'm being…read morepranked at the speed they move. Need a better way for medical and non medical folks. The line will be 10 deep and medical users get to just waltz up to the front. I've watched 5 regulars customers just get skipped who patiently wait. Brutal.

Great staff even though there has been a high turnover in the last year. I paid the for Cabbage…read morePatch membership because I was tired of medical patients walking in and being serviced before me. Cabbage Patch membership has been painful to navigate, bar codes don't work for cashiers who end up having to manually enter information, discounts can't be seen and managers are often called. Instead of Improving the service, Zen Leaf has decided to discontinue the service. I feel like such a guinea pig. Please create a separate experience (room or cash register) for medical patients and so you don't piss off recreational users who appear to be the bulk of customers coming in.

WATCH OUT FOR THEIR INACCURATE WEBSITE!!!As a medical user with significant health issues after a…read morebrain injury, I already didn't love this place. Their set-up makes it clear they value recreational users way more than medical users. Unfortunately, that seems true everywhere I've gone (other than GreenGate, but now they are a Zen Leaf dispensary like this place, which was MedMen and is now Zen Leaf too). On my last visit here, in my preorder, I picked two products according to their website description: - Innocent 1:1:1 Dark Chocolate Cherries (which I've purchased many times at GreenGate, and are supposed to be 1:1:1 THC:CBD:CBN. This is important for me as I am trying to have the benefit of THC without the high of THC, and both CBD and CBN reduce THC's "high" feeling and CBN also helps with sleep, which I need. I even discussed with my bud tender how excited I was about the cherries, including discussing the CBN they had) - Sky Walker Live Sugar Wax (which I picked because the strain is excellent for nerve pain, and because it was a wax, I can lack coordination and always pick thicker, more solid concentrates so I'm able to break it apart and use it without spilling or wasting it) But instead of the items the website said I was purchasing, I got THC only cherries, and a Live Resin Sugar which is soupy and impossible for me to use. I even let them know my issue with the wax before I left (as soon as I realized it, which I found out from the bud tender as soon as I paid). The manager was completely unapologetic for the mislabeling and only offered to discount me if I wanted to buy something else (um, no, I'm not rewarding their f-up by giving them more money, thanks). I didn't realize the issue with the Cherries until I got home, wrote them an email and sent pictures and have heard... nothing. Wow. I just spent almost $300 at this place (which is a big order for me and needed to last a while), and tipped the bud tender $20 before I realized I'd been screwed. I now have $93 of product that won't work for my medical needs, and they can't even be bothered to respond. So now IDPH has received an email to alert them to multiple mislabeled products at this dispensary. Hoping that will get this place to do a better job, not that I'll ever spend another dime there. F this place! (& I don't feel bad at all saying so)

Including January 1st, I have been to MedMen in Evanston 7 times so this is long over due…read more.. My experience so far has been great, from a knowledgeable and friendly staff to quality products. I have purchased flower, cartridges, disposable pens, an assortment of edibles & drinks, and a pain relief lotion. I have recommended this shop to others and will continue to do so. My onIy bit of criticism is, I think it would better suit the customers to have the available menu accessible the night before online, rather then printed out the morning of.

New in the neighborhood. Friendly people, same bureaucracy…read moreas at every other dispensary in the Chicago area. Need to show ID 3 times. Clean, quick and easy.

This place is a Joke. I worked in the industry for 4 years, owned my own small business in cannabis…read moreeven and started as a budtender in 2021 in Illinois at one of the highest rated locations for ZenLeaf before it turned to shit! There is always a reason you are paying cheap prices for cannabis. You know the "free" products they act so gracious about giving to? Look at the expiration dates Yeah, only newbies don't know about this and this place argues none of their products are old. HA!! I've gotten some of the oldest weed from here and here is a free candy bar I got yesterday - EXPIRES TOMORROW. Ha check your expirations dates at this place. Not that there's any Genuine cannabis enthusiasts that shop here, or care about quality or genetics. But old budtenders in the game know free products are "free" for a reason. Shitty weed, something they can't sell or move or it's expired. You're welcome

Nice people, easy parking and reasonably priced. I will be going back…read more Hard to miss the building lol

This dispensary is quite cute and has many great deals (and I heard coupons can be found in the…read moreback of your Jewel receipt from Village Crossing). They only have 4 screens for shopping though. And while we were there my husband managed to freeze 2 (thank goodness I ordered before him). But they were able to help him out and correct the issue as I lounged is a retro car couch.

Friendly and patient staffs The atmosphere here is very…read morewelcoming and fun. It was my first purchase of low satica with cbd products They got some goodies on sale varies week by week i think My first trip to dispensary- the staffs were very patient and knowledgeable with me. Thanks!

Dutchess really stands apart from other dispensaries. I love the staff and ambiance of the store…read more If you are in a budget there are plenty of deals and discounts available and staff is really good about letting you know what those sales are. Manny was my favorite bud tender. Very friendly and knowledgeable about the different products. A genius at pairing you with the right product for treating physical symptoms. I never get a bad recommendation!

Sold me a vape pen that did not function. Did not answer…read moreemails to their own contact on their website. No returns, so I was basically cheated out of money. Zero customer service. BUYER BEWARE!

Conveniently located and accessible. Nearby free parking lot, bus and Metra stops and bike/scooter…read morerentals. Store is clean plus they have a snack section in addition to the typical glass piece selection and other smoking paraphernalia. What's not to love? All the staff is friendly and they have weekly sales on different items. They do take debit instead of cash, however they charge a $3 fee (like an ATM would). And they have occasional events in the parking lot, I haven't gone to one yet but I want to!

This has become my favorite dispensary and the best one I've found since decriminalization. It was…read moreconceived of and opened by some truly enlightened and morally righteous people, and now it is the only Dispensary in Chicago owned and operated by its employees. The employees are honest, and they provide trustworthy recommendations and feedback because they know their suppliers, their consumables, and merchandise intimately. And, I like the fact that they work closely with producers of all kinds, from large established brands to small family operators. This is a GREAT Dispensary and you won't be disappointed. There are good, well-established dispensaries closer to me, but Perception is my #1 choice. They are creating a new paradigm in the Cannabis Industry. You should check them out. I take public transportation to the store, but they have off-street parking behind the dispensary. And, I would be remiss if I didn't mention the Special Event they have planned. This will be a blast! 420 Space Odyssee Saturday, April 19th 11AM - 7PM PERCEPTION BACKLOT 7000 N Clark Street * Rogers Park * Chicago, IL

By far the best dispensary if you live in WI or Northern IL. It is worth the extra drive. I've…read morehardly ever had to wait. It is the smoothest run and their discount on your first three visits is crazy. Don't be afraid to call as you order online if you have questions. The lady I talked to on my first trip was very helpful and had great recommendations. We will see how it goes now that they got bought out but I was there today and it went as smooth as usual. I wish they had a larger variety of flower on occasions but overall, again the best one I've been to in reach of WI.

I've been to this location a few times but won't be back. Today, I walked in, was greeted by some…read morefloor staff and directed to the kiosk to place an online order. I added what I wanted and you receive a text to go to the counter. I did, and a woman at the register said "I'll be right with you, one sec" so I stood back a few feet. During this time a few other folks came in, and a different woman at another register (with a Karen haircut) made a weird comment about me not being in line. I said "I didn't know there was a line" and she told me "Well, there is! It's over there but I'll let you go this one time, I guess". I was very confused... was she trying to funny? She certainly was failing, if so. I found her to be quite rude. She continued to chastise me as she rang me up. I guess in the weed business, they don't have to be nice to the customer? She made a face and said "Uh, I need your ID...?" I said "Oh, ok. You didn't ask me for it..." She said "I didn't. You were talking" So, I hear you loud and clear Curaleaf- you don't want my business. I'll go elsewhere. Gotcha Also, the prices online/at the kiosk are "estimates" and can change by the time you get to the register, which I find very odd. Also, if you have to use an ATM card, they have this absolutely bizarre practice of having to round up and then give you change. So, my order came to $36.53, they rounded up to $40, and handed me change (and then explained the $3.50 ATM fee). Since other dispensaries sell the exact same product, why go to a place that is consistently weird and treats you like this? I'll be heading to a different dispensary for my next purchase, thank you very much.

I don't understand how a cart can be $17.00 but then my total still adds up to $30 or almost $40…read morefor a half gram cart overly scamming while at bud and Rita's u get a cart for $17 you pay $23 that makes more sense don't go their they overly scamming

Great dispensary, great staff, great bud. However, it's getting 3 stars for me because they only…read moreaccept cash right now, and it's been like that for months. And even when they didn't accept only cash, they don't accept Apple Pay. There are plenty of dispensaries that do.

Of course the budtenders are friendly and knowledgable, but that's to be expected, really. What…read morematters even more to me than that is the fact that they have a decent inventory, and a very good, simple, functional website & e-commerce system. I just switched to Consume from MedMen in Evanston, and the difference is like night and day. (No offense meant to MM's budtenders.)

Have been here twice it's not a very welcoming place to go to. The staff is very rude and not very…read moreinformative. I took my business elsewhere. They need to be educated on customer service.