Amazing!!! Really good service so many selections and they are here to find you the best selection…read morefor you. We got a Garry Bong and then went to get another one.

I came in to replace my coil and mentioned to Dylan that my vape has been leaking. He was super…read moreknowledgeable and told me the reasons why it may have been leaking, and also offered to prime and replace my coil for me. My vape no longer leaks! Dylan provided great customer service will definitely be a regular here.

This is a great shop! They have a wide selection and always have record of what you got the…read moreprevious visit. I drive from the South Loop there...

I've been a loyal customer and have spent a significant amount at your establishment over…read moretime--something your records or even my bank statements would confirm. Recently, I purchased a product that malfunctioned and made me feel unwell. When I requested a refund, I was informed that store policy prevents refunds for this type of product, as the store "can't take the loss." While I understand policies are in place for a reason, I believe customer service and loyalty should weigh heavily in these situations. As someone who values supporting local businesses and has consistently chosen to spend my money here, I'm disappointed by the lack of effort to make this right--even after reaching out directly. Retaining a loyal customer should mean more than sticking rigidly to a policy, and I had hoped for a resolution that reflected my long-term support for your business.

Bought a $50 vape from here, it was off brand (you cant even find it online), there was no flavor…read moreon the vape, and it was hitting the throat painfully hard. i have been vaping for years and this was very clearly a bad vape. When showing the workers they try it and lie saying that it's perfectly fine. Just a bunch of scammers overcharging for shitty products. Will not be returning and urge ANYONE who sees this place to turn around and go literally anywhere else.

Random stop to see their glass pipes. The storefront and layout has updated so photos posted here…read moreare outdated. It's possible ownership had changed hands. The street signage is lousy. Might as well put the old one back. The new one looks like it was composed in Microsoft Paint by a 'tagger' still in elementary school phases. So the graphics & sizing weren't properly planned and the graphic is too small for most to comprehend. The layout of the store is flipped & centered more on smoking accessories and fewer convenience store items. The store is howered in the brightest led light. Small head shop with unique glass pipes and the different smoking accessories. Few brands of herb & cart vapes, newer shorter bongs and rigs. Pricing is all over but the proprietor ensures, "you should feel happy when you leave. We can work a little on the pricing, so take your time and choose." That's good to know since listed prices can raise the brow. The selection is interesting though. I like intriguing chillum and bowls with a long stem. They have a few double blown pipes that react to heat when lit. So the stem illuminates as you draw. This and other unique pipes are available. For the collector, a few cool finds.

Always have amazing service, never feel rushed and they're always so helpful. Bonus is they have…read moregreat prices compared to the rest of the city.

Great experience! The young gentlemen was knowledgeable, friendly, and answered all my questions…read morewith a smile and without making me feel rushed. Also left with a free product to try out! Another great bonus - prices are GREAT.

Very clean and respectable business. A nice selection of apparatus for all of your tobacco needs…read more The employees are also super social and friendly, but they never hold up the line.

Sold me a faulty battery, refused to exchange it and just had a horrible attitude overall. He was…read moresuper condescending from the jump when I just wanted to be compensated for a faulty product..

The best to smoke shop in the town and best of prices and the biggest selection in the town the…read morestore is very clean

Sammy is, like, my best friend :) He, and everyone who works here (but mainly him), is super…read moreknowledgeable about all of their vaping products and totally willing to answer all of your questions and let you try all of their vape liquid flavors. The prices are totally reasonable and everyone is super nice. I have been to more the one vape store where the employees were total vape snobs who look down on you for not being an expert; this is not one of those places! Sammy knows what I like and every time I come in he has a great new flavor that I immediately become obsessed with. If you are new to vaping, looking for reasonably priced vape juices, or a fan of great customer service, you have to come check this place out!! :D

My first time going there very good experience met with one of the tenants name Adam, he was super…read morehelpful, gave me a recommendation. The recommendation was actually good that I sent three friends over there to get the same thing that he referred me to the 3in1 glass pipe. I would definitely recommend anyone to go there. Staff is very helpful, friendly and courteous. The only thing I would say just ask for Adam.

Desperately in need of a good head shop, I stopped in here yesterday. They had everything I needed,…read morebut what was even more impressive was how much I had learned upon leaving. I wasn't too knowledgeable about CBD, and now I am thanks to Raul. He answered all of my questions so thoroughly, that now I feel like an expert too! He didn't try to swindle me, on the contrary he showed me the best prices for my budget, which I sincerely appreciate. I don't have a lot of money, and he took that into consideration while providing me with a high quality product that I am thrilled with. His thoroughness with answering my questions was impressive, and greatly appreciated. The store itself is adorable, large, and fully stocked. I'm very particular when it comes to head shops, and now this is the only one I'll be going to in Chicago! I highly recommend.

The people who run the shop really know all the products they sell like the back of their hand. You…read morecan tell them what you like and don't like and they will recommend a product that will more often than not surprise you with its quality. Will definitely come back!