This place has everything from budget friendly options to high-end stuff to build out your dream smoke kit. The staff are friendly and it's well laid out. read more

Is everyone afraid to write here or something? Tell me you've never rolled a fag? The selection of rolling papers here is amazing and they're ok key with pricing compared to the other stores that cost 2x more. They must have 20 types of Rizzlas...And they have the prettiest glass to But I prefer smoking my tobacco from the greek in paper rather than a pipe. They've got some hooka's that I'm going to price shop compared to some neighborhood ethnic stores(andersonville, devon ave) and after the Yelp Hookah dinner - maybe we'll all go shop together! read more

STAY AWAY - THIS PLACE IS TOTALLY BOGUS!!! Was in there almost a month ago, my friend and I both bought a Spinner II vaporizer, for around $30, (whereas everywhere else its closer to $20). EACH BROKE WITHIN A MONTH! called to ask if there was anything he could do, said they do not do exchanges or returns, EVEN IF THEY SELL COMPLETE GARBAGE! All the other reviews describe exactly what sort of low quality human beings you deal with here. Outrageous prices, absolute bottom barley quality products and abysmal customer service. The store is also just super seedy in general - the night I was in there near closing there was a very young child running around, not legally allowed to be in the store, and the people mulling around seemed like tweakers and meth heads. read more

A bit off the beaten path for someone from my neighborhood, however Ryan at Smoke Dreams was extremely helpful and was very understanding of my long hiatus to the art. We didn't spend more than 30 minutes in the store, but we were very pleased with service and selection. The knowledgeable and friendly staff made it a great experience for the us, the two rusty old dudes who were longing for a revitalization. They do have excellent glass pieces, and a few hysterical pieces with cartoon dragons in them...I really did want one, but I went with a heavy weight and sturdy blown glass piece instead. I highly recommend making the trip to Smoke Dreams, they will take care of you! read more

very cheap quality and bad grinder lasted 2 days after light use the grinder top part fell apart. Found the same grinder on amazon for $6 and they sold it to me for $32 very disappointing, especially the rude guy said there was no returns. read more

Smoke Dreams - Tobacco Shops Near Me - Chicago, Illinois

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Great customer service and solid selection of glass blow pipery and such. Glad it's down the street, but there's nothing super next level about it (other than the staff.) read more

Very clean, open shop. Selection is a bit small, but I did pick up some fantastic incense here, so props for that. Staff was exceptionally nice, and very helpful. Worth a look, (they may get new stuff in also, since I don't regularly frequent this place) but I'll stick to Pipes and Stuff if I'm in the serious market for a new piece. read more

I happened to stumble across this place on my way to a Navy surplus store further up Broadway. On a lark I decided to check out this store's prices and merchandise since I had coincidentally ran out of tobacco and papers the night before. And boy was I glad I did, Smoke Dreams not only had low prices on Zig-Zag rolling papers and tobacco tins they also sold me a very inexpensive rolling machine to take most of the guesswork out of rolling my own cigarettes. Their selection in glass-wares by the way, voluminous! Best of all their staff was very helpful and friendly, which is something I value highly in a store these days. In the two years I've been coming here I've never been rude too, or regretted my coming here and I doubt you will either. read more

Tony, the GAY man that I interacted with was one of the nicest, most laid back people I have ever had the chance to experience (when dealing with customer service). He was totally cool with me, very talkative and not FAKE like most store workers are (aka forced to be cheerful by their boss). I have no doubt that basically ALL the negative comments here are complete BULLSHIT. I say this because, as Tony told me, he is LEGALLY applied to kick anyone out who is trying to buy anything illegal to smoke his products with- therefor; when he tries to HELP someone who is whispering to him "can I ask you a question?" And he replies with: "Sure! As long as it's not illegal, because I'll be required to kick you out of the store!" He is NOT trying to piss you off. So, for being so illogical and trying to point a finger at someone else (because it's never your fault, right), you decide: "Man, this dudes a fuckin' ASSHOLE! I'm gonna go to yelp and post a piece of shit lie of a "review". Last thing, if Smoke Dreams was SO homophobic, why on EARTH would they hire an openly gay man? PLEASE, answer me that, if anything. Stop trying to give an awesome shop, with awesome products, and AMAZING customer service a bad name simply because you never mentally matured passed the age of 1, and can't admit when you're wrong (or even realize that someone is trying to HELP you to avoid making trouble for himself AND you). He doesn't WANT to kick anyone out. Leave him at piece, he's just trying to avoid conflict. Sincerely, Cae (xoxox Tony, we LOVE the knew bong). read more

I bought a pipe a month ago and the glass broke for no reason. I brought it back and they just said "all sales are final". They do not stand by there products. I will never buy anything from them ever again! read more

This is the greatest shop around! Most chill helpful guys ever! Huge selection- if you're not happy with your purchase and go back they do everything in their power to fix it! You're a fool to go anywhere else! read more

Anthony was very informative and very accommodating. Treated me with VIP treatment. Thank you. read more

Smoke Dreams - Tobacco Shops Near Me - Chicago, Illinois

The shop was clean and open and I even made a small purchase.The big burly bearded guy however was no expert on customer service. A good KISS song came on the radio and he blasted the music, then preceded to yell the total of my purchase. That's forgivable....it was a good song. The disappointment came upon exiting where he yelled "FAGGOT" as the door closed behind me. Although not untrue, I find it very insulting not to mention in extremely poor taste for a business person to treat their paying customers that's way. Needless to say, I won't be back. I can go any where and be called worse by better. read more

The area is sketchville, but where else can u buy blunt rolling materials, stolen electronics, and a hooker all on the same block?!!

These are the worst retail establishment I have ever dealt with. I had the misfortune to have dealt with them in the past and while being a horrible experience then I am not going to even go there since some time has passed. I broke a piece of my pipe and their store being in so close proximity to me I was lazy and walked into that store the one employee greeted me and asked if he could help and I'm surprised things are going well so far. Well I brought the broken piece of my pipe with and handed it to him and I asked for a replacement. His response was no problem but you will need 2 pieces not one being one end of the part would be different but it would not affect the performance of the pipe. I took the parts home and tried to put the pipe back together only to find it wasn't even close. I didn't even anticipate a issue with the store because less than a hour has passed. I WAS SO WRONG and Totally surprised again when he then claimed all sales were final and there's a no refund under any circumstances policy. I then left the parts there along with the wasted 40.00 I just spent. I figured best solution was to stand in front and tell potential patrons of the business. THEY CALLED THE POLICE AND TOLD THE POLICE "THAT I THREATENED TO SHOOT HIM" Well luckily they knew he was telling lies. If you dont want a horrible experience don't go to this place read more

If i could give less than one star i would! Absolutely worst customer service i have EVER experienced! How this guy is still in business is beyond me. Please, STAY AWAY! There are much better smoke shops to be explored along the clark/belmont area with a lot more reasonable prices and 100% better customer service. read more

I wish I could do less than a star because this place is terrible. Not because of the quality of the products, but because of the attitude of the owner. He talks down to customers and has no sense of community. Also, everything is marked up to a ridiculous cost. You can go to any other smoke shop in Chicago get the exact same products for 1/2 the cost. read more

The most convenient and closest tobacco store for me, even though I'm all the way up in Rogers Park. I'm usually heading to the Aldi, and once they finish that Target I'm probably gonna be in here more. I usually pop in to buy tobacco stuff (no, seriously)--filtered tubes, pouches or tins. Since I'm usually so in and out I rarely browse their selection, but they do have a good amount of hookah flavors and blunt papers. If it's related to tobacco and "tobacco", they probably have it. read more

First time ever visiting and the experience make you want to become a regular customer no matter what side of town you're from. The patience and customer service was extraordinary the gentleman that worked there today was extremely nice. This place is a whole vibe!!! read more

The best customer service of all the smoke shop. This guy knew his stuff.... always great music playing. Prices were normal prices... They have a large stock of EVERYTHING! If you need they have it. read more

Walking by I smelled an amazing fragrance I walked in to ask "what is that" I asked the guy working with the unkept beard. He says incense. I said... I know that, but what fragrance he says... I have no idea. I then just walked out. He seems really angry ALL the time. Maybe I would be too if I had to work there all the time. read more

Rip off artists. Bad prices, dishonest sales tactics. Don't go here. Save yourself some money and go elsewhere.

Went here for the first time today for a new tobacco pipe. Thought it was a bit pricey and once I found one that I really liked, saw it was $35. It was something I would've paid $25 tops for in my old town. I was iffy and kept looking and the guy asked me if it was because of the price. When I told him it was, he said he would sell it for $29. Even if it wasn't a lot, it meant a lot to me since I loved this piece so much and he could see that. It's a couple stops down the red line for me so I'll def be back! read more

Great customer service and a huge selection! It may be a little pricey, but it's worth it. I recommend this place over the other shops in the area... The big guy behind the counter was very knowledgeable of the products, he answered all of my questions without getting frustrated and I absolutely love my hookah! Will patronize more often! read more

This has to be one of the best shops I have ever been in. I have been to many of the local smoke shops (head shops) in Chicago and this is by far my favorite. From the massive collection of wraps to the insane bowls this place is the smokers paradise. The place is easy to find and they even have a huge sign on the building if you come in ridding the L. The service in this shop is AMAZING. I have never been to a shop with better service! This place as a great selection of any of your smoking needs! JT is one of the coolest people I have ever met. For all that the price isn't all that bad! read more

Just wanted to update since new ownership took over. Much better pricing and overall vibe! I talked to Gabe who is a nice guy and let me haggle a little bit on certain items. Great shop in uptown for sure my go to spot now! read more

Best shop of its kind around, no question. Came here to purchase a gift for a friend, a novelty one-hit tobacco pipe, made of ceramic and shaped and colored so that it appears to be a conventional filtered cigarette. Obviously, for those trying to ween down their addiction to the highly noxious tobacco plant, which remains lethal and legal, and produced by wealthy, powerful and politically-connected corporations, unlike much more benign plants. Great selection of similarly-intended products, including bonafide works of glassblown art that sell for hundreds of dollars. When I went to pick out my pipe, the clerk (and/or proprietor?), wearing a G. G. Allin t-shirt underneath a denim jacket, demonstrated how one variety was self-cleaning: "Self-cleaning. It cleans itself, man! Like a cat!" There's nothing more American than a place like this existing, in the perpetually soon-to-be-gentrified bowel of Uptown on top of that. These guys are heroes. read more

I have shopped at this store several times over the past three years I have lived in the Neighborhood. Thinking back on my visits I don't think, anyone has ever greeted me with a smile. My last visit I spent $329.62, I was told I was being sold a top of the line high quality vaporizer and When I cashed out. (I was being cashed out by the guy with beard named buck or buddy) This guy told me To hold onto the receipt because the product came with a warranty he even taped the receipt to the outside of the box so I would not loose it. Three and a half months later the product I purchased stopped working. I contacted the Manufacturer and was told to contact the store. I brought everything that came with it back into the store tonight hoping they would exchange the product, The guy working, ignored me when I walked in. I was also the only person in the store. I explained what happened and he asked me who sold it to me. He then said "well he was fired for lying to customers. He then told me that all sales where final. I asked if there was someone else I could speak to. He said he was brand new and didn't know anyone else who worked there. I then said well I can i at least get the owners name. He then called the owner explained what going on. I was then told. They would do nothing for me. I told the guy working in the store that is was shame that they had such a strict policy because they would be loosing my business. I have probably spent a couple thousand dollars there over the past three years. He responded with "good, we don't care if you come back here, you need to call the F wording manufacture. I responded with excuse me I am a customer and you are the employee you have not business speaking to me that way. He responded with F word you! and walked to the back of the store. This is my second Yelp of all time (first one i was a little buzzed when I posted so i don't like to count it) But i will. I don't normally like to give people bad reviews because I understand that we all have bad days but please stay away from this store. I wouldn't even buy a lighter from them. They have a zero return policy and sell products you can find cheaper and better quality someplace else. If you want to give your hard earned money to someone who could not care less on quality products or quality employees then by all means shop here but don't trust a single word that comes out of anyone who works there mouth. read more

Excellent customer service! Both of the guys in the shop were super helpful and knowledgeable. I never write reviews unless they're negative, so take that for what it is. Def will be a return customer read more

This place is great. I believe in supporting local businesses with great customer service so I encourage you to visit this shop. The staff knows their stuff and they create an atmosphere that has made me a repeat customer. Definitely a high light of my neighborhood... which says something about uptown. read more

Putting aside the fact that the salesman (not the owner) was very cool with me, I will give this store 1 star; not because it sucks, but because the owner sucks as an individual, and first and foremost, as a salesman. I mean, it is his business, but the fact that the guy was very rude to other costumers (as pointed out in other reviews) and kept a bad attitude all the time just let me wonder if I should even come back to this place. Yes, this place is overpriced, and expect prices to change all of the sudden - if you are dealing with the old white guy who always wear a hat and keeps a "don't deal with me" attitude. No, he does not give receipts often, since his intention is to get his money at all costs. I do not recommend this place unless you got some kinds of desperation. read more