This is a great shop! They have a wide selection and always have record of what you got the…read moreprevious visit. I drive from the South Loop there...

I've been a loyal customer and have spent a significant amount at your establishment over…read moretime--something your records or even my bank statements would confirm. Recently, I purchased a product that malfunctioned and made me feel unwell. When I requested a refund, I was informed that store policy prevents refunds for this type of product, as the store "can't take the loss." While I understand policies are in place for a reason, I believe customer service and loyalty should weigh heavily in these situations. As someone who values supporting local businesses and has consistently chosen to spend my money here, I'm disappointed by the lack of effort to make this right--even after reaching out directly. Retaining a loyal customer should mean more than sticking rigidly to a policy, and I had hoped for a resolution that reflected my long-term support for your business.

I purchased a 'smart' vape here that is supposed to be good for 7500 hits. The vape crapped out…read morewith 90% juice left after 1 charge. Just stopped working. I brought it back and the shop guy told me it was my problem. I've also seen them sell flavored vapes which is illegal within the Chicago city limits. If you prefer shopping at places that stand behind the products they sell avoid this crap factory at all costs. These guys are turds.

Very sweet and kind staff, super helpful too! They have great stock as well. Definitely recommendread more

This place has everything from budget friendly options to high-end stuff to build out your dream…read moresmoke kit. The staff are friendly and it's well laid out.

Is everyone afraid to write here or something? Tell me you've never rolled a fag?…read more The selection of rolling papers here is amazing and they're ok key with pricing compared to the other stores that cost 2x more. They must have 20 types of Rizzlas...And they have the prettiest glass to But I prefer smoking my tobacco from the greek in paper rather than a pipe. They've got some hooka's that I'm going to price shop compared to some neighborhood ethnic stores(andersonville, devon ave) and after the Yelp Hookah dinner - maybe we'll all go shop together!

They sell counterfeit juul pods here. Sold in the juul box but not authentic. Stealing from people…read moreselling them over $30 and they are not even authentic.

They have a really great selection and are super helpful when making decisions on cigars. Would…read more10/0 recommend.

Even though I have left 5 star reviews for this place, and named specific people, these people are…read moreno longer with the company. That's crazy, because they have given me great service, but they were released because apparently their service wasn't good enough for the owner/management. They apparently seem to take staffing seriously. The staff is just as good, if not better now. Like I said, they were already awesome. Maddie helped me (again) with a leaky tank, and knows a lot about juices - seems to be her forte. Like - she knows a lot about juices. I kinda only wanna go juice shopping when she is there. The owner sent me an email a few days ago because I had left a bunch of points on their old rewards system that I didn't use (even though Maddie left me a voicemail telling me to hurry up and use them, I didn't). He extended a pretty fat discount - seemed good enough of a reason to go pick up another tank. I did. I forgot the name of the guy who helped me (afternoon 02/17/16 - sold me a uwell), but he knew so much about hardware. He seemed to be into vaping long before "vape shops" were a thing. This guy is to hardware what Maddie is to juices. He told me about computer chips, coils, mods, manufacturer similarities, nuianses, fucking everything. Because of him, I'm probably gonna have to save up some money and blow it all on my next setup, which is already picked out.

Marissa, was extremely helpful and very friendly as soon as I entered the lounge. She thoroughly…read moreexplained all the products to me! I was even able to sample some of the products! By the way, I purchased the CBD Vape Pen, the pre-rolled CBD joint, and the 500mg CBD Hemp Oil. The products work great

Best dispensary in Chicago! Jose was helping me out and he gave me so many great suggestions. If…read moreyou're traveling or looking to learn more about the strains and how they affect you, then this is the place to go. Super connoisseur with their flower expertise and boutique with their glass and products. They have a hude selection and the price was a steal! Parking is easy and the service was quick. In and out unlike other places. I definitely recommend stopping by if you're looking for a great experience and some good smokes.

Good products. Nice to have local CBD shop (come to the Hyde Park area.) Staff helpful in picking…read moreproducts. Fresh local flower and products. GOOD flavor. Gummies are good. The flower is very good too.

Bought a $50 vape from here, it was off brand (you cant even find it online), there was no flavor…read moreon the vape, and it was hitting the throat painfully hard. i have been vaping for years and this was very clearly a bad vape. When showing the workers they try it and lie saying that it's perfectly fine. Just a bunch of scammers overcharging for shitty products. Will not be returning and urge ANYONE who sees this place to turn around and go literally anywhere else.

Random stop to see their glass pipes. The storefront and layout has updated so photos posted here…read moreare outdated. It's possible ownership had changed hands. The street signage is lousy. Might as well put the old one back. The new one looks like it was composed in Microsoft Paint by a 'tagger' still in elementary school phases. So the graphics & sizing weren't properly planned and the graphic is too small for most to comprehend. The layout of the store is flipped & centered more on smoking accessories and fewer convenience store items. The store is howered in the brightest led light. Small head shop with unique glass pipes and the different smoking accessories. Few brands of herb & cart vapes, newer shorter bongs and rigs. Pricing is all over but the proprietor ensures, "you should feel happy when you leave. We can work a little on the pricing, so take your time and choose." That's good to know since listed prices can raise the brow. The selection is interesting though. I like intriguing chillum and bowls with a long stem. They have a few double blown pipes that react to heat when lit. So the stem illuminates as you draw. This and other unique pipes are available. For the collector, a few cool finds.

Pretty nice place for a posh. I will definitely be heading back . I only paid around $20 as well .read more

This is one of the best smoke shops i ever visited. Great people behind the counter and also great…read moreproducts.! High Recommend.