This is the first time I've ever left a store and wanted to write a review A GREAT review about a…read moreWONDERFUL experience, before I even got to the car. The young gentleman that helped me was so friendly, so patient with all my questions, was happy to help. He is so knowledge and enthusiastic. Another great bonus, prices are GREAT.

Service was great! They had exactly what I was looking for, plus so much more. My dog is picky but…read moreate these with no problem, also priced well.

Great vape shop! Staff is always incredibly helpful. I just stopped back in because I was having an…read moreissue with a new tank I picked up from them. They were able to correct it in no time and had me on my way. They always have the latest products too. I have closer vape shops near me, but this is such a great shop that I go out of my way a bit to go here.

The guys that work here are friggen awesome. Informative, super helpful, and always have a great…read moreenergy. I discovered them when I lived in Logan square, and now I continue to make the detour for the service. Got a vape starter kit, and they totally set me up and went above and beyond to make the experience awesome *insert chef's kiss* Also they wear their masks properly, so that's great. *Got a novo 2 and eliquid

Wouldn't let me in. I rang the doorbell and he rudely answers "what do you want? What are you…read morelooking for?" And then refuses to let me in. Said he's busy sweeping right now. Pretty sure it was because I was a black female. Literally just wanted a buy a bowl piece for my bong. THIS is why I stick to online smoke shops and people tend to never wanna go into these places. Horrible customer service, there's too many smoke shops in the city and Logan square area to bother putting up with that kind of treatment.

The service was incredibly friendly, and we even got to see the cutest gatos! We'll definitely be…read moreback :)

First timer, Aron was beyond amazing. He knows his stuff! The owner was kind and made sure we were…read moresatisfied with our selection. My friends enjoyed the organic, flavored vape samples. Such great ambiance. Definitely one of the best vape shops in Chicago!!!

I came here about 15 minutes before they were closing to get my friend a birthday gift. I walked in…read morehaving no clue about CBD and I honestly thought there would be a few vapes and that is all. I was wrong. This shop had cbd lotions, candy, oils, vapes (no disposable which my friend wanted) and some other things like kratom which I have never heard of before. The two employees were busy helping two other customers but one approached me afterward to help me find a vape for my friend. Even as they were starting to close, he was extremely patient with me and telling me about the different things in the store since I was clueless about how many variations, flavors, strengths that there were. Within 10 minutes I was able to find a basic vape kit for my friend and get a pinneapple oil that she loves. I think the employees are knowledgable and it seems like they have a lot of different things except for disposable cbd vape pens.

I probably would have given them a 5 anyway, just because there was a really handsome dog on the…read morefloor when I walked in AND I got to pet him but to be honest, they really earned a 5 star on their merits, not just the pup. The store is well-stocked, clean, well-organized and the staff was friendly, helpful and incredibly knowledgable. Really, it was a fantastic experience and I can't praise Saint Lucia's and staff enough.

Called this shop because I'm visiting from California to ask for a certain product and the guy just…read morehung up on me after asking. Thought it was a mistake but when I called back he picked up and hung up on me AGAIN. Customer service here is horrible.

Best vape shop in Chicago! Joseph and Alan are some of the nicest people I have ever met. They tend…read moreto your needs and questions thoroughly. The shop also has really cool stuff to look at. I found myself getting distracted by their cute decorations. I will be coming back to purchase candles. Love supporting AAPI-owned business!

Went in to Lux after several failed attempts at other vape shops…read more These guys have the goods and the knowledge to back it up. Fantastic selection of juices, glass and extras Like chilling, papers, wraps and more. Prices are great and service is even better. Staff is super friendly and more importantly, knowledgeable. Store is clean and well thought out. Didn't have to sift through garbage products placed gratuitously and overpriced to find what a real vapor needs: Juice, mods and batteries. I am now a regular and have my go to shop. Soooo glad they are open in the neighborhood as they are a welcome addition of quality retailers that have what you need. Thank you Lux! See you on my next coil run!

Even though I have left 5 star reviews for this place, and named specific people, these people are…read moreno longer with the company. That's crazy, because they have given me great service, but they were released because apparently their service wasn't good enough for the owner/management. They apparently seem to take staffing seriously. The staff is just as good, if not better now. Like I said, they were already awesome. Maddie helped me (again) with a leaky tank, and knows a lot about juices - seems to be her forte. Like - she knows a lot about juices. I kinda only wanna go juice shopping when she is there. The owner sent me an email a few days ago because I had left a bunch of points on their old rewards system that I didn't use (even though Maddie left me a voicemail telling me to hurry up and use them, I didn't). He extended a pretty fat discount - seemed good enough of a reason to go pick up another tank. I did. I forgot the name of the guy who helped me (afternoon 02/17/16 - sold me a uwell), but he knew so much about hardware. He seemed to be into vaping long before "vape shops" were a thing. This guy is to hardware what Maddie is to juices. He told me about computer chips, coils, mods, manufacturer similarities, nuianses, fucking everything. Because of him, I'm probably gonna have to save up some money and blow it all on my next setup, which is already picked out.

Marissa, was extremely helpful and very friendly as soon as I entered the lounge. She thoroughly…read moreexplained all the products to me! I was even able to sample some of the products! By the way, I purchased the CBD Vape Pen, the pre-rolled CBD joint, and the 500mg CBD Hemp Oil. The products work great

Came in tonight and the two guys working there helped out and gave a great deal on a new piece. Was…read morevery unexpected for popping in without checking out Yelp reviews beforehand but would recommend for anyone in the area looking to get a new smoking piece. Larger end of selection for affordable pricing.

Every time I come in here i get the best service and they're always super friendly. Easily the best…read moresmoke shop in the area, with the best employees. They always have the best customer service and are quick and speedy to help, and with a smile or laugh accompanying.

When the cashier told me the price of a product, I said that it was too expensive for me, then said…read more"have a good day, sorry for wasting your time!" He replied "the price is right there, you could've read it," then just stared at me as I walked out. The price labels were tiny and I couldn't read them. The cashier was also on a call on speakerphone while I was in there - said it was his friend. That's totally cool, but he was asking them (presumably his manager) if the store had the product I wanted and then asked me to find it myself and point it out. I had asked about weed edibles, which they have a whole shelf of. He didn't seem to believe they had any until the guy on the phone said so, but they have 20+ products. Maybe I just caught him on an off-day. Maybe he's a new employee. Either way, I left feeling disrespected and don't plan on returning.

Ten out of ten. Great selection. Staff was kind :) other vape stores take notes !!!!!!!read more

This is my neighborhood shop, they're very friendly, have a good variety of products, and it's a…read moregenerally good vibe!