Very clean and respectable business. A nice selection of apparatus for all of your tobacco needs. The employees are also super social and friendly, but they never hold up the line. read more

Sold me a faulty battery, refused to exchange it and just had a horrible attitude overall. He was super condescending from the jump when I just wanted to be compensated for a faulty product.. read more

They have the stuff I want and the cashier Adeline is super nice and friendly!! Great customer service and will def make this place my go to! read more

I'd like to give zero. After being a loyal customer for a while now I won't be back. I went to get my $ back for a pen (one of 4 I've bought from them) and the mgr would only offer store credit. He wouldn't make an exception for a loyal customer, so now I'll be someone else's loyal customer. They aren't even the only shop on Taylor, so bye. read more

Got to say I love their hours and selection! Go here for my clove cigars. A bonus- the guys who run it are awesome!! read more

I'm SO glad I didn't write a review BEFORE new characters came along. It has not been the same since Jeremy left. I would hope the guy with the curly hair and glasses doesn't leave, he's the last person left who knows how to create a 'welcoming' environment. My recent experience which made me get on my phone as soon as I left to write this review, was atrocious. Miss behind the counter radiated 'pissed off' vibes. Miss behind the counter told us to "have a good day" as I interpreted it as "get the f*ck out". Completely rude demeanor. read more

I broke my friends downstem. So I walked around town, keeping my glazys pealed for a smoke shop, and what did I find? But this place! I bought a downstem and top bowl for it, went home and alas...the downstem was too long. So on this rainy rainy saturday the thirtieth I came back with my downstem, my receipt and the somewhat grimy bong, and the guy was super chill. He poked a bunch of random downstems into my bong and found the perfect fit. This is why i give five stars read more

Douche bags all around. Sold me a vape pen that was open and told me to take it it home and charge it up and see if it worked because I liked that color. He said, if it doesn't work bring t back we'll return. It didn't work. Next morning I went to return it and this douche bag kept staring me down and telling me that I can only get store credit. I just wanted my money back. They sold me open package broken shit. read more

came here 5 mins before they closed, kid working told me to screw off and wouldn't serve me. He didn't even close the register yet

Great customer service. Team behind the counter is always really nice and willing to answer any questions I have about any of their products. read more

Terrible pipe shop. Every pipe I have bought from this place (3 in total) has broke within 1 week. One broke literally within 2 hours. Don't waste your money here. Go up north and get yourself a pipe that will last years. They also sell their free samples of hemp wick which is really shady. If you pull the price tag stickers off the little $2 hemp wicks you'll see it says free sample. I also bought a smell concealing container from this store which the clerk highly recommended. Within a week I was stinking up my office. Don't waste your time or money! read more

The place certainly lives up to its name with a wide selection of pipes...and stuff. I've come here a handful of times, and each visit has been SUPERB thanks to Andrew. He gives me the dopest deals and the dopest knowledge. Seriously, I've thrown a lot of questions at him, and there's nothing he doesn't know. He's also super polite and patient and can handle a store full of people with grace all while fixing a vape. Love that guy. Great head shop. read more

Great selection and very helpful staff. Looking to get into vaping with little knowledge of it and Hamd worked with our needs to figure out the best tools and approach with our budget. read more

I used to live on loomis so this smoke shop was the closest to me. But not only that, the place was not cluttered with no sense. If you choose to do business over here, you are able to no where to go for what you came in for. Hookah flavor, coals, pipes and other accessories, you can see them displayed. The prices are high 2 most of the competitors, but you gain that in the convenience of how close it is, and the knowledge from all the associates. Whenever I asked all the associates over here, I've gotten nothing but just pure Knowledge from them. They like to inform customers but only if they ask questions, they don't like customers with miscellaneous details and specifics, so if you are looking at detailed questions or generic questions, then this place is where to go. There's this one employee, I believe his name is Andrew, but he is by far the best Associated talk to. When you walk in, he make sure that the customer is greeted, direct them to what that customers looking for, offers some suggestions to what he has tried before, specially for hookah flavors, and if you listen to his advice, then for beginners or for people who smoke more often, you will most likely find some thing that you did not know about from him. Plus he rides a cool bike. read more

Definitely go during the evening hours when Andrew is working. He is super informative, accommodating, and, most importantly, incredibly friendly. Never go there when Hamd is working...he's rude, smug, and, honestly, an a**hole. read more

Watch out for the owner here. We spent over $200 to buy a bong and realized 5 minutes later that they forgot to give us our receipt and that it wasn't the right one we were looking for. We came back literally within 5 minutes and was told no returns. We hadn't opened the item or anything. The owner lied and told me that he was not the owner and that there was no manager for me to speak to. He refused to give us our money back and then changed his story and admitted that he was the owner. He was super rude and told us that it wasn't his job to tell us the return policy when the sale was made and then turned his back to us. When we asked why he lied to us initially stating that he wasn't the owner, he said "I just did." Never going to this place again!!! Beware of these people! read more

I had to replace a broken bong slider so I came here. I showed the guy my broken slider, he showed me what ones I could pick from for that size. Super easy and he employee was really helpful. I'll be coming back in the future read more

A total rip off: I bought a bong from here last week for $45. After a week of extremely gentle care the bowl cracked and shattered on the second day we had it, the neck cracked on the first day, and I just now woke up to find the bong had cracked in the night without being touched and now I have water all over my floor and a bunch of cracked glass. Don't ever buy from here if you care about your money. read more

This shop is the worst! A bunch of over-priced Chinese import glass with crappy seals that'll crack even if the pipe tips over on carpet. $300 for some Chinese bong that you can find online for $35??That's a rip off. I confronted the owner about this... Showed him the same exact pipe he had prices at $300 in store on my phone for $35 online and he got irate. Telling me I didn't know what I was talking about and to buy something or get out. Only go here if you need cheap accessories such as downstems and bowls. Not for good quality pipes! read more

I'm giving it 3stars bc I came in looking for cbd but they didnt have much of a variety. Their vape selection is very slim as well. They have a nice size selection of glass pipes and water pipes though. They also have a decent size variety of nicotine vape juices. Prices were decent and the clerk was super cool. I wish they had more product in the store bc he MAKES the store. Because of him, I feel bad giving 3 stars, but like I said, the selection just wasn't there. I mean the store is named "pipes and stuff", so it makes sense that's the main thing they sell, but I did call first and the person told me they had a good selection. Turns out our versions of "good selection" are not the same. Quality service though. Relaxed atmosphere and will work with you on price. Oh and they had the concentrate attachment for my vape pen and extra chargers for 510 thread vape pens bc I had forgot mine (I'm from South Carolina). So I did end u pl purchasing a few things. Oh and I think they can custom order stuff and they are open to suggestions of brands to carry. I'd visit again if I lived here. read more

Great selection. The staff was very knowledgeable. The employee gave me great price on a new water pipe

Very large selection of items, well organized and clean. Great customer service, gave me a straightforward advice on what was perfect for me. read more