Logistical disasters abounded! Went on a "luxury wine and food tour" that was 50% luxury and 50%…read moremotel six. The five day stretch in the middle was a bumbling mix of terrible winery, a jolly tour guide who knew nothing about food or wine, a moldy hotel bathroom and endless hours on a small bus. Had to pay extra for a suite and then had our suite given away to another couple on the tour - with no offering of a refund until we called it to their attention. Fortunately the first hotel was lovely and the last three days saved the whole trip. I paid way too much money for such mediocre service and accommodations and transportation. Trust level with this agency is 0. Never again

My experience was with one agent only so I can't say how the rest of the agents are. She was…read moreunprofessional and unfriendly so I decided to take my business elsewhere.

The email address on website bounces back The voicemail…read moresystem is a nightmare. There is no directory. You need to know who you're calling. As a new customer I have tried entering random numbers until I hit a box. No one calls back. Ever. Imagine: you are stranded and flight is canceled. You call your travel agent for assistance. Well, SCAN EAST WEST doesn't answer the phone. There is no working email address Looks like a 100% SCAM. DO NOT USE

I was originally very excited when I found a local travel agency that "specialized" in Scandinavian…read moretravel, as I was planning a 3 week trip with my child and didn't know much about those areas. The agent I worked with was prompt to respond to my emails at first and seemed very knowledgable and helpful in getting an itinerary together. I was under the impression that travel agents get paid by the companies they work with for the travel arrangements, so I was surprised by the agent requesting $100 from me to book our plane tickets and for the time she had spent up front. But I felt her expertise had been worth it, so I paid AND wrote a check for the air ticket as she couldn't book it with a credit card due to some "special" fare she had found. The airfare she found us was not any less than I was able to find myself online, and the way she booked it meant I couldn't make any changes online OR with the airline itself. The agent did not mention to the airline that my daughter was 6 so the airline had placed us in seats that were not next to each other. It took me several phone calls to straighten this out. I wasn't expecting the use of a travel agent to cause me MORE work and stress. When I asked her to help with train tickets, airport transportation and other side trips we might like to make, she said she would need more money to do this. She sent some links to where I could book those things myself (thanks, I can Google too) but offered no help on airport transportation or how to get from point A to B. I ended up booking most of the train and boat travel myself online after extensive research, plus a gorgeous hotel for a side trip and it was fairly easy *once I knew where I needed to go*. Sometime in the middle of our "planning", she had some sort of email issue and stopped responding to my emails and questions. Responses became spotty and slow and she "lost" or never received some of my emails. I'm not sure what value a travel agent provides - I was hoping she could handle the details since I work full time. Her random requests for more money to make more arrangements seemed very unprofessional. She half-made a reservation with a company called Rail Europe that ended up being a total waste of money - they booked me a train connection that wasn't possible to make and I had to drop another $100 mid-journey to make sure we got to Stockholm. I'm still arguing with Rail Europe for a refund. On the positive side, the three hotels she had recommended and booked for us were *excellent* - really nice, great with kids, and amazing food. The bookings were as expected when I confirmed them, and we had no surprises. The overall itinerary she proposed worked well for our schedule and requirements. So it wasn't a complete loss. But next time, I'll just book the trip myself online.

They were SO helpful! My family want to go on a cruise so I decided based on good reviews to call…read morethem. They were so helpful and friendly. I got to talk to someone who gas been thete for a long lo g time and she fave me some good advice and I was so shocked it didn't cost me money and also she didn't push me to go with them abd for that I really recommend them and will use them in The future . When I called customer service at carnival cruse they pushed me SO SO much to book right them and I didn't want to

Definitely aptly named. It was our first cruise and a bucket list cruise. Our TA, Gayle Takashima,…read morestepped us through the entire process with recommendations and suggestions and made decision making painless and simple. It was a seven day Alaskan cruise and Gayle showed great patience in working with us and some, sort of, incessant questioning. I would highly recommend Cruise Specialists, and Gayle, for any cruise you might be considering

This was my first time working with a travel agent, and David did not disappoint. He helped us…read morebuild an unforgettable, three week excursion through Thailand, Vietnam, and Cambodia. As the scope and duration of our itinerary grew beyond any trip we had previously taken, it quickly became overwhelming to plan it all ourselves. David worked hard to accommodate our wish list, and coordinated with multiple entities to ensure we had a seamless experience. I highly recommend DesignedTravel!

David built a curated trip for our group of 6 in Argentina that was the perfect blend of our…read moreinterests and desires. No bus tours here! The best food, best wine, and crazy outdoor adventures blended with special cultural experiences. David spent time with me and our group ensuring the itinerary was just right for us, helping with interior travel and the big flights to and from. The on-the-ground guides he hired were perfect! And, when a minor issue emerged while on the ground, David was responsive immediately and helped to resolve it within hours! This is exactly why you hire a travel agent, so you can enjoy your vacation and not worry. Highly recommend David Hawkraven and look forward to future trips with his assistance!

I liked everything about LIH Law. I came here from a reference. They told me to see Lesley…read more Lesley is a very good lawyer. I am very happy.

From the owner: L.I.H. Law is a Seattle immigration law firm exclusively dedicated to immigration law for over 20…read moreyears. We handle marriage green cards, K-1 fiancé visas, family-based petitions, DACA, naturalization, VAWA, U visas, T visas, asylum, and immigration waivers. We have over 100 five-star reviews on Google. Attorney Lesley Irizarry-Hougan has been featured on FOX, NPR, Univision, and TLC's 90 Day Fiancé. We offer a free screening call to determine if your case is a good fit. Consultations are conducted directly with the attorney — not a paralegal — by phone or WhatsApp, and are confidential and secure. We offer payment plans, and our entire staff is fluent in Spanish. Se habla español. L.I.H. Law es un bufete en Seattle dedicado exclusivamente a la ley de inmigración por más de 20 años. Manejamos tarjetas de residencia, visas K-1, peticiones familiares, DACA, naturalización, VAWA, visas U, visas T, asilo y exenciones. Tenemos más de 100 reseñas de cinco estrellas en Google. La abogada Lesley ha aparecido en FOX, NPR, Univision y 90 Day Fiancé de TLC. Ofrecemos una llamada de evaluación gratuita para determinar si su caso es elegible. Las consultas son directamente con la abogada — no con un asistente — por teléfono o WhatsApp, y son confidenciales y seguras. Ofrecemos planes de pago. Todo nuestro personal habla español.

What a wonderful way to learn about the Bill & Melinda Gates Foundation and the issues they're…read moretackling. Everyone working there was so friendly and welcoming. The exhibits are interactive and fun for both adults and children. I attended one of their scheduled talks on the toilets and it was eye opening to learn about the issue and also the prototypes that have been built. Definitely worth a stop if you're in the area! Pro tip: If you're making a quick-ish visit, you can park at the QFC a block away after you do your groceries ;)

Small visitor center that is free and open to the public. It is staffed by very knowledgeable…read morepersonnel (take the tour) and offers interesting insight into the history and efforts of the foundation. It is interesting to see what causes they have chosen to focus on, and the strides that they've been able to make. There is some debate as to whether a private citizen should be dictating global policy, but there's a lot worse things that the Gates could be doing with all their money. I enjoyed the visit and thought it was worth the education.

Not a bad way to go if you plan on visiting Victoria BC. We booked an 8 am departure and grabbed…read moresome window seats. Voyage took about 3 hours but seemed to go by fairly fast. Check-in was simple and going through Customs in Victoria was painless. Ferry does have an on-board cafe for snacks and drinks.

Who wouldn't want to take a fast ferry to another country? Start your morning in Seattle and end up…read morehaving an early lunch in the Victoria harbor with on the Victoria Clipper. We just did one upgrade to get window seats in the economy area, which was totally worth it. The boat was less than half full - if it had been fuller I would have gone for more of an upgrade as the seating in economy is a bit narrow if someone is near you. Staff were friendly and on and off boarding was easy. Food looked edible and it was nice to have servers come through the cabin - they also passed out motion sickness pills - although our ride was smooth. Nice views of the water and mountains all the way there and back. I wouldn't recommend parking in the Bell Street Garage. Although it was ten bucks a day we ended up locked in the garage upon return for more than an hour due to a broken machine and limited staffing. Clipper was not responsive or helpful when we offered feedback on this partnership, which makes me dock a star.

Awesome 12-day Bergen to Bergen trip in December. I booked on the MS Trollfjord. Outside cabin with…read morean obstructed view on Deck 6. If you are looking to experience the polar nights and the Northern Lights, in a casual cruise experience, this is one fabulous way to do it. TIP #1: Don't expect night-time entertainment...no movies no dancing no casino no live musical acts. JUST MAGNIFICENT VISTAS and QUAINT TOWNS, many stops (about 67 total), but only short opportunities to get out on land. This is a trip focused on taking outdoor excursions and hikes, and seeing the dancing lights. BRING YOUR OLD SLR or download a cell phone APP that lets you take nighttime photos at a slow shutter speed....this trip, for me, was about experiencing the AURORA BOREALIS. TIP #1: Upgraded to the window at the last minute while checking in at the Hurtigruten Terminal in Bergen at a great discount! Only $200 USD. Even with the bottoms of the lifeboats in the line-of-sight, I was still able to see out to shore. The view might be more problematic on Dec 7, but on Deck 6, no worries. FOOD: Local sourced foods, so you eat like Norwegians. Dinners are the usual seatings just like on other cruises, but dress is casual. Except for the Captain's Farewell Dinner...though only the crew seemed to be dressed fancy for the occasion. Otherwise, it's a lovely buffet at breakfast and lunch also highlighting local ingredients. The chefs are very inventive and all the meals are beautifully presented. The desserts are inspired and pretty to look at, especially the wide variety of mousse; loved the smoothie shots at breakfasts, the bread is amazing, and there's a wide variety of it and crackers, and while I normally don't slather butter on anything, don't miss out on the butter, it's amazing; there IS fresh fruit but don't expect a wide variety. I changed my dinner meals to VEGETARIAN, and was pleased, as I wasn't so keen on reindeer and steak and cod or lamb. But I tried bites of them, and they were all good. Vegetarians/Vegans can find plenty to eat and the kitchen often offered a vegetarian entree at the buffet. No ice sculptures, just great food. SUGGESTION TO HURTIGRUTEN: The Asian passengers I met really missed their white rice...and, to be honest, me too. Maybe add some Asian flair to your buffet, because even I missed white and/or brown rice. EXCURSIONS: They are for the hearty because the hikes are a fast pace due to the time constraints. But ALL the excursions I took -- The Arctic Coastal Walk, the dogsledding in Tromso, the Russian Border trip in Kirkenes, the Marble Mine near Kristiansund, the Vesteralen Trondenes Church bus and ferry trip were all amazing and worth your time and your dime. TIP#3: Don't miss out on Lofoten By Horse in Gimsoy, Lofoten. Riding Icelandic horses with a view of the Northern Lights on a sandy beach AND on great trails under a mountain (and apparently alongside a links golf course...it was dark!)...JUST WAS MAGICAL!!! Highly recommend the horseback riding...beautiful horses...lovely clean stables, beautiful barn turned restaurant!!! SUGGESTION TO HURTIGRUTEN: Offer year-round golf excursion at Lofoten Links!!! OVERALL: As long as you don't expect a fancy dressy cruise experience, you will LOVE the nice people on the ships of the Hurtigruten....it used to be a boat delivering mail, and it still acts as a ferry for the locals (and their cars). But that's part of the charm. You get to meet locals going about their commute. The food is great. The excursions are too. I had intended to visit Iceland, but when I found the Hurtigruten cruise, I changed my mind and took a chance on Norway. It didn't disappoint. HIGHLY RECOMMEND.

We have a trip planned for this October. So far this group has been great to work with.read more

Rude rude rude…read more Girl that was working the counter and taking bags on 10/10 is plain rude. When we dropped our bags off, she yelled over and told us that she can't carry the bags herself and we needed to help her bring the bags to the area they store it. Mind you, not once did she inform us of this when we were checking our bags in. It wouldn't have been a problem- just ask for help. Not yell it. When we returned to pick up our bags, I was taking off the paper tags. I put one on the shelf as I proceeded to remove another. She rushed over, grabbed the old tag and said "this is NOT a trash can!" then stormed off, turned around and then yelled "now do you have more trash??" It was absurd. Will never use them again. There are other luggage storage services in the area.

We found this service online. I didn't even know this kind of thing existed. It's probably one of…read morethe smartest things ever thought of and gives you a freedom. Our plain left at 6 and check out was at 11. We dropped off our luggage and were able to enjoy the city a lot more. Definitely 5 star.

I can't begin to say how horrible the customer service is. I applied for a visa for my daughter,…read moreits taking a little more than expected time. This isn't a big deal. I called to ask what process they have in place in case we run out of time. At which point, the person on the other end just became upset and scold me that she doesn't know and its not her problem. That is, she's done all she can. That is not how you offer customer service. You don't (a) get upset at customer for asking for contingency plans (b) you don't say it's all you can do and (3) you don't hang up on the customer multiple times. I'm sure that in most cases there isn't anything you can do, but you run a business, there's so many ways you can answer that question.

Very knowledgeable professional and excellent customer service that will benefit everyone who needs…read morehelp with travel booking and insurance services. Highly recommend this business.