Dr Gomes and his staff are amazing..!!! Especially Lucy has…read morebeen patient and amazing helping me with all the selection they have 10/10 TIL next year

Great spot, very knowledgeable and good care! Would recommmend, both my husband and I go hereread more

Not a patient myself, I don't need glasses. Horray!! But my kids are, and so is my wife. They get…read moretheir glasses and services done here. Always had a positive experience with all the visits; the staff is always welcoming and so amazing they treat you like one of their own, like family. That's so rare nowadays, and it's so good to feel like your business matters, not like you're just another cash grab. I came last week just to fix my son's glasses. I did not realize how simple it would be. I came in, checked in, and told them it needed a simple repair. They took it, and within 10 minutes it was out! Super fast, super great. Loved it. Did not waste time, vamolos; I had planned to wait at least an hour but 10 mins. Wow. I was very happy. What a great team!

I've been a patient for about 3ish years, it's close to the house, takes my insurance, and the…read morestaff was great. keyword WAS My recent visit was disappointing. It took them 3 tries to order my correct contact lens prescription. The first time, they had ordered last years, so I called once I got the email receipt. The girl made it sound like I was the one that placed the order with the wrong prescription They promised it would be corrected, so I waited another week. since they are only open M-F during normal work hours, I was able to get my husband to pick it up for me. Once again WRONG. Now I'm annoyed, got them on the phone, and I never once heard an apology. It was met with snarky answers and the resolution offered was that they would throw in a couple pairs but I would need to come back to pick it up in a few days. I am not taking off work to pick up something that was supposed to be in my possession 3 weeks ago. He told me "can't your husband do it again?" I explained to him how we shouldn't be relying on my husband to fix THEIR MISTAKE. He ended saying he will just ship them to my house. I am disappointed with their declining service. Not sure if they got too busy, so they expanded the staff but the quality of service went out the door. But I will be finding a new office

they are so nice and helpful, Helping me about my mom…read moresunglasses, very professional , thank you

Optical universe was an Amazing experience. Fast and…read moreReliable. Had my glasses fixed in less than 2 hours.

JINS became for me the way to go for quality glasses, especially this location…read more I got a few frames and I have been very satisfied with the quality, and the reasonable prices. Unlike other places like Lenscrafter, the people working there know their job and are able to adjust the frame to you, fix it if needed, etc... I even came back with very old frames that were completely bend and with a broken nose pad and the salesperson, Isaiah, was able to fix it perfectly and replace the missing nose pads ! I really couldn't believe it how good of a job he did. All the other people I've to deal with at this location were great.

I prefer to purchase from JINS.com, but my prescription can only be fulfilled in store so I…read morereturned to this JINS location because of past positive experiences. Unfortunately, today did not live up to those expectations. I already knew which frames I wanted so I scanned them to check in and went through the prompts to enter my initial information. I was then called up to the counter in less than 2 minutes where I met Jason. Surprisingly he was very disengaged from the start. His first question was to ask to be taken where my selected frames are in the store. Back at the counter he asked for the same information that I already entered at check in, then for my prescription, which he entered on a tablet. I tried to make small talk, but he didn't seem interested. He then pulled out a binocular-like device and put it up to my eyes without explaining what it was or what I was to do. I only know from my optometrist that it's for PD measurements, but a little explanation would be nice before something is put up to my face. He then entered more info, asked if I wanted to pick up or ship my order -- I said pick-up. He gave me my total. As I was paying, he asked if I was using an HSA or FSA card. I was -- so he tells me my order is "Final Sale", which was fine. He printed out my receipt and said, "we'll call you when they're ready". We left the store, expecting to return in about an hour. We shopped, grabbed a snack and walked around. After about an hour and a half without a call, I returned to the store. Jason was no longer there. I asked Isaiah about my order, but then a young lady took over. It took her just a few minutes to find it. She then tells me that progressive lenses are not done in-store -- what?!? She apologized when I said I was not told that. She then asked if I wanted them shipped instead. Yes. She had me enter my address on the tablet and said that I'll get an email with tracking when they're shipped. Aside from the disappointment with this visit, I'm now worried that there will be an issue with the fulfillment of my order. It wouldn't surprise me if I get a call in a few weeks to pick-up my order. We'll see.

I had a great experience here, they repaired two pairs of glasses in under 10 minutes. Quick,…read moreeasy, and they handled different types of repairs perfectly. Nice and friendly staff! Highly recommend!

Very professional. Everything went quickly my glasses were ready when promised. Minor adjustments…read moretaken care if during pickup.

This place has been a let down for years but I decided to return on October 1st since I ran out of…read morecontacts. I decide to opt for glasses for a while. Everything was good until payment. The lady taking my payment asked me to pick my glasses! Then she proceeded to tell me one of the pair was tight on me but I proceeded to tell her it was ok. She then gave me her resting face of unpleasant thoughts! She tried to tell me otherwise and I said I was fine with that because it was for an emergency reason. She still said my head was too big and excuse after excuse after which I said I didn't care because I wouldn't wear them Lady it's my money I'm paying for them I will do w them as I please, when it comes out of your pocket then you can decide what ever you want! This is the many reasons why I don't return to this place! When I go to pick up my glasses I will make sure to break the pair in front of her face! Lady! YHLQMDLG!!!

I want to start by saying that my review has nothing to do with the front office staff. The ladies…read moreworking there were an absolute pleasure--super kind, patient, and professional. I have nothing but good things to say about them. However, my experience with the person who conducted the pre-exam and the optometrist herself was disappointing. The pre-exam technician set the tone for the appointment with a curt attitude and an energy that made it seem like she didn't want to be there. Unfortunately, the optometrist was even worse. She was so rude that I felt like an inconvenience just for having scheduled an appointment. I do not recommend booking with providers who don't seem to want to be doing their job. Maybe this is just her demeanor, but in a client-facing role, attitude and professionalism matter. Because of this experience, I won't be returning to this location. Foroodi was the O.D

Great customer service and many good choice of glasses! easy and quick process. I really liked the…read morecleanliness and set up of this place.

Terrible customer service if you request for a refund after paying in advance after you are told…read moreyour prescription eye-glasses will be backordered for three months, Studioeyes Optometry does Not want to refund you your money!

Nasty, RUDE service. I've been needing new glasses for a couple years now, was referred here by my…read moreinsurance and eagerly went in just to browse frames. I was initially hesitant to enter because the signs on the door were in Korean so I was skeptical that they'd help me, but then I thought That's ridiculous, we're in the United States, why wouldn't they help me? And went in anyway. It turns out I should've trusted my gut. Big time. Literally the second I walked in I was rudely told by the receptionist "We're closed". It was 5:10pm on a Monday. Their posted hours said open til 6pm. So I said "I thought you close at 6?" A crotchety old doctor man interjected abruptly "We close at 5:30". Their rude aggressive demeanor was not ok with me, so I said "You say you close at 5:30, but it's only 5:10, so that would leave me 20 minutes to browse frames, right?" Crotchety senile doctor barks "No!". I said "Oh really? From 5:10 to 5:30 isn't 20 minutes? Is my math wrong?" They all just looked at me. Then the receptionist said "We need time to put the frames away." Um first of all that's only if I actually saw some frames I wanted to try, but more importantly that's part of operating a business. And as I'm looking for something specific and can tell by looking if a frame will suit me or not, it's unlikely I would've even touched many frames. And *on their website* their POSTED HOURS are until 6pm Mondays. I definitely won't be spending a penny here and would encourage anyone else to go elsewhere. I went to a different optometrist not far away in Encino - owned, run and staffed by Americans - and could not have been treated better.

I had a very pleasant eye exam at New York Style Optometry. All of the people that I interacted…read morewith were helpful and concise, the location is well cared for and clean, and there is plenty of parking. What I really appreciated was Dr Chae's thorough exam and very well explained diagnosis. I didn't feel rushed and left confident in my contact lens prescription and without further questions. Thank you for making something that usually feels like a chore an easy visit.

I went to this place after I had completely broken my glasses and she was able to fix them the same…read moreday I turned them in for an extremely fair price. She was so kind to me and I would recommend anyone to please go here

We took our son's unusual prescription eyeglasses to the shop to see if the stem could be…read morereattached. Several other places wouldn't touch them saying they were irreparable. Norman (our jeweler) recommended we try this establishment. Huong took on the challenge, rose to the occasion and completed the repair beautifully. Well done! My only concern is that the business hours are quite unpredictable despite having them posted on the door. We had to go several times before "jackpot!"

Hello, several years ago I was looking for a small business that you can get your glasses with the…read morebest price and excellent .customer service, I found it at American Vision in Panorama City. This place is right in Panorama city on Nordhoff . my whole family goes there now.Best service and great customer service. I can't say enough about this place,American Vision you are the best

American Vision sets the gold standard for exceptional customer service. I had my sunglasses…read morerefitted with prescription lenses, and after hours of searching, Luis offered the best price by far -- with a turnaround time of just one day. What stood out even more was Luis's honesty and instinct. He didn't try to oversell me; instead, he had a real knack for understanding exactly what I was looking for. I'll absolutely be returning to American Vision for all my eyewear needs.