I had my third--and last--food at Zed's this evening. It is my last time ordering food because of the behavior of the proprietor, Zed.
When I inquired about the two kinds of quiche that he sells, he pointed to the remains of two quiches in the display case. He said, "You can have the veggie quiche." It struck me as odd that he did not ask me, "Would you like to order the veggie quiche?" I told him that the remaining slices of the two quiches in the case did not appeal to me and I wanted to order something else. I wanted to eat something that was made fresh, not reheated.
I then ordered a bacon and tomato omelet, which was supposed to come with a croissant. When I received my order, it only took a few bites to discover that instead of a freshly-made bacon and tomato omelet, I was given a slice of reheated veggie quiche, which someone had tried, but failed, to remove all the crust from (there was still crust on the bottom of it). And instead of a full croissant, I received half of a croissant with something that tasted like mayonnaise spread on it.
At that point, I was very hungry and didn't want to wait any longer, so I went ahead and ate what was served. The food tasted okay except for whatever was spread on the half croissant. Not knowing whether the errors were his fault or his cook's fault, I decided to tell him what happened so that it would not happen again. I said politely, "The food tasted okay, but you did not serve me what I ordered, and I only was given half of a croissant with something that tasted like salad dressing spread on it."
To my shock, this man told me I was not telling the truth and insisted he had served me the bacon/tomato omelet and a full croissant. "I made your plate myself," he said, so I knew then it was not the cook's fault. After repeatedly insisting I was wrong, he said--in an unpleasant tone--"Well, do you want another omelet?" I replied, "No, I just think you should be honest." I then walked away and returned to the Meetup group that I was with, making a mental note not to order anything from this place again.
This guy should have been very grateful that I ordered food, considering that most of the members of the Meetup group didn't order anything to eat, or only ordered a beverage. I spent about $10 for that meal.
The final straw occurred as the leader of the Meetup group and I were getting ready to leave. Zed said to the leader, "I think your group is getting ready to outgrow the space here." Zed then asked the leader to talk with him in an area where I couldn't hear anything they said.
When the Meetup leader and I left the premises, I learned from him that Zed had been complaining about what a bad customer I was. I told the leader how I was treated, and said, "I really like your Meetup group, but I will not order anything to eat or drink here ever again." read more