Great experience. I was hungry but still pretty new to coming here. I don't have Zaxbys at home so I go sometimes when I'm in the area. My food was pretty good. The inside needed cleaning but they were busy inside and in the drive thru so hopefully that means they would clean when it dies down. It was bright inside. The staff was helpful. read more

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I just popped in to get some strawberry cheesecake bites from here. They are so delicious. I love the fact that they were fresh and hot. I would order them again and again. read more

Zaxbys - Chicken Wings Near Me - Smyrna, Georgia

Exterior Parking lot is small and can be a bit treacherous to turn into and only slightly less risky exiting. It's right at a busy intersection of Spring and Atlanta Rd. In my case, I turned left from Atlanta Rd on to Spring. I was third at the light (and keep in mind this is a leading green.) We all turned left. Driver 1 braked to turn into the parking lot. Driver 2 wasn't expecting this and slammed on his brakes suddenly. I WAS already potentially expecting this AND driving slowly because I knew exactly where it was located. Driver 1 had a bit of a struggle turning in because the turn is 'tight' and there's a concrete curb / divider that you'll run up on you're not careful making the turn. Once Driver 2 accelerated, I slowed down even more to make my turn and the truck behind starts laying on the horn. Leaving, I took my time pulling out because the car in front of me nearly got T-boned when they pulled out. There's a blind curve right before, traveling from Atlanta Rd, and most people are traveling well over the speed limit. Please note - No stars deducted for this. I have no idea whether they lease or own the building - but I do realze that its not always fair to ding a business because it's hard to to turn into their parking lot. At a glance, it might seem like adding a turn aisle / lane would alleviate the issue, but when you do turn in, theres a bit of steep decline / incline, so it would take a good bit of money / effort to build that side back up and widen it enough for an abuttment. And then you'd have issues ... even more issues ... with cars leaving the drive thru fighting for egress with cars turning in. If you've lived in metro Atlanta, you know its randomly hilly. This parcel seems almost like its below ground level. With the size and depth of the parcel - it was never suited for a business with a lot of in and out volume. I only mentioned the entering / exiting to give others a heads up. Interior N/A. Did not go inside. Price / Value Pricey like all food nowadays. Lol. I don't visit any Zaxby's location very often anymore because they discontinued my favorite item. (Zaxby's club basket, hold the cheese, no drink. Lol.) But I love LOVE crinkle fries so when I'm 'treating myself' / allowing myself a cheat day for fast food, if I'm near any location other than the one on EW Connector, I try to hit them up. I typically get just a plain order of fries or the chicken bacon ranch fries. What I will say is that the portions they gave when the loaded fries were first introduced - compared to portion sizes now - laughable. I ordered the fries on this visit and wasn't expecting much, in terms of toppings, because I've grown accustomed to them skimping on toppings. As predicted - there was very little chicken topping. What I did NOT predict is the additional topping of human hair. See photos. Customer Service Non-existent. I discovered the hair while driving home. I tried calling the store as soon as I got home. Tried multiple times over the course of 2 hours. Tried again the next day. No answer. No response when I submitted a web-form online and asked to be contacted. I know its not a lot of money, but I will be disputing the charge with my debit card issuer. Overall I know mistakes happen but hair in food PLUS difficulty reaching the facility for a refund PLUS the fact that you have to play Rear-end Russian roulette trying to make that tight right turn from Spring Rd ... means I won't be back. read more

Zaxbys - Hair in loaded fries - Chicken Wings Near Me - Smyrna, Georgia

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I made a quick stop for a strawberry milkshake for $6 total. It was thick with sprinkles and a cherry on top! It was at 9 pm and a decent crowd was waiting for orders. It was clean establishment.Staff friendly and professional. Didn't use the bathroom so I don't know if they were clean. read more

Those tacos are amazing!!! I got a chicken finger plate too, just in case I didn't like them but that ended up being saved for dinner. I tried both, the chipotle chicken taco and the ranch chicken taco. My favorite was the chipotle one but both were really good. The tenders were fresh and hot. Like steaming when I bit into the taco which may have made a difference. But atp I highly recommend giving them a try. As always the chicken finger plate with fries was good. I don't know they gave out Cole slaw with meals too. I feel like that's new. I don't like Cole slaw so I didn't try it but the option is there if you like Cole slaw. I ordered through the drive through on a Saturday during lunch hours and my wait time was not long at all. Maybe five min or less. I'd order again. read more

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I was satisfied. Good size, tasty salad. The rolls were also to my liking and I probably ate just a tad more then I should have. read more

Zaxbys - My Wednesday April 2nd dinner. - Chicken Wings Near Me - Smyrna, Georgia

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went got a zalad ..the chicken was old ..egg roll was cold inside had to drive all the way from ATL to bring food back everyone have a attitude and make no sense manager couldn't refund me my money it's sad this location sucks check your food for freshness before you leave cause the wontons was old chicken cold my son had loaded fries wasn't fresh either it's sad read more

Fresh Zalad Great Customer Service Ambience of a typical fast food (not tooo loud either) read more

Zaxbys - Zalad w/spice - Chicken Wings Near Me - Smyrna, Georgia

Unfortunately, I cannot give this location an excellent rating. They can never get your order correct. It could be the simplest order and either something is missing or the order is entirely wrong. When you go through the drive through they have these kids on iPads all in your face taking orders. You don't give you a menu to review. If you need the see the menu they will direct you to the speaker and still follow you to take your order. And you at least make them put on a mask when they approach the customers? Not sure of the purpose because it doesn't help with the drive-through traffic. One of the most annoying things is when you ask for a drink with no ice and they give you a cup filled with ice. It clearly says "no ice" on the receipt. This store really needs train their employees because it is obvious they are not. I am done with this location. Get it together Zaxby's Smyrna. read more

Ordered today. Forgot my 10 piece boneless wings. SMH. And my extra sauce. Rip off. Asleep at the wheel. Idiots.

Had never been to a Zaxby's so tried it out. Thought it would be more than fried chicken fingers, so was disappointed. You order at a central counter and given the simple menu the food is ready in minutes. It don't take long or much to punch out salty deep-fried chicken tenders. The menu is variations or, "how many ways can you serve chicken strips pretending that it is something special?" Have them as a plate with crinkle fries? How about on a bun as a sandwich, with or without crinkly fries? Or on top of lettuce as a salad? Or...just in a small bag by themselves? A slightly spiced thousand island dressing goes as Zax Sauce. It was good with the crinkle fries and flavorful. Iced tea was good. Drinks were self-serve. After this exciting repast I decided to forgo the chance of winning part of $1000 in daily prizes by making a guest satisfaction survey. If you like chicken tenders, Zaxby's is your place! read more

It's usual Zaxby's. Hit or miss - decent food, subpar service. I think what's noteworthy about this particular location is how awkward the setup is. I remember when they first opened. They had to have Police directing traffic for weeks. That's never been necessary at any other location. You cannot make a left turn into there from Spring Road, which is ridiculous. You have to turn onto Atlanta Road, then do a u-turn! Ughh, what an inconvenience! read more

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They got fried pickles now!!! Delicious !! Super friendly staff!! Kind!! Generous !! Awesome Griiled Chicken Ceasar Zalad!! Delicious !! Super friendly staff!! Kind!! Generous !! read more

I usually don't have a lot of great things to say about fast food restaurants, especially ones that are so close to Atlanta, but this one is an exception. I've come here multiple times and it's always been okay, but lately I have been able to see a huge improvement in their service! Multiple people are outside taking orders and payments, and every employee was so nice. I got in and out of line in about 3 minutes which is unheard of in Zaxby's world. Anyway, loved the experience, and I recommend it to anyone who needs good food fast. read more

My first time at a Zaxby's ever. nicely decorated inside, much better than any other fast food restaurant. Friendly staff not too long to order or receive food. 7:45 PM Tuesday night. I ordered the cobb salad with fried chicken and no bacon. this is what you get when you want to order healthy but not too much. I asked for no bacon which also meant they had special make it and not just take it out of a pile of ready made. Came out in a big plastic plate with a side of toast ???‍. comparing this salad to the one that Chick-fil-A sells there is definitely less chicken. looks like maybe they used one chicken strip. The chicken tasted very good made me think that I should've just got fried chicken and skipped the greens altogether. so I'm going to have to come back another time and have the chicken strips. In closing this chicken is better than Chick-fil-A but Chick-fil-A has more chicken in the salad read more

Zaxbys - Cobb Salad with Fried Chicken - Chicken Wings Near Me - Smyrna, Georgia

Great! I would definitely come back very clean and the staff was friendly. Looking forward to coming back!

Sooo my boyfriend decided to surprise me with a salad from Zaxby's I'm vegan so no animal by products, I start chowing down on my salad and to my surprise two pieces of bacon appear, one in my mouth and one still in my salad. I understand you move fast on the line, but you have to very precise when it comes to things like this due to people every day dietary restrictions. read more

Zaxbys - Bacon on a vegan salad - Chicken Wings Near Me - Smyrna, Georgia

The best chicken sandwich I have ever tasted. Popeyes doesn't stand a chance. The food is hot and seasoned to perfection. It will make you second guess if it's fast food. read more

One of the better Zaxby's locations. The service is good and timely. The salads are not sloppily thrown together. And the restaurant itself is pretty clean. This is my favorite go to location. read more

I was torn between giving this place 2 stars or 3. Food: The Fried White Cheddar bites were delicious! Tasted like mini mozzarella sticks! The onion rings were very good. Amazingly they were still good and not soggy when I got to eat them. My only disappointment were the chicken fingers. They were soggy. The sauces were gross. For a meal that cost over 10 bucks they should at least trick you and put them in plastic cups. Service: A little slow, but it's my understanding they make them food to order. I'll be back. I'm bored with my lunch choices at work. read more

idfw how i said no combo and u charged me combo but took out the drink( -1.00). other than that experience was good

These guys are way more polite than any of the local Chick fil A's and they're much faster too.

One of our favorite places to eat! My son is here on his way to and from work all the time! You will not be disappointed and will enjoy the indescribably delicious food! read more

Zaxbys - Best chicken fingers ever! - Chicken Wings Near Me - Smyrna, Georgia

This is my first time here. I hated the salad! I can do a better salad at home. Never come back! read more

Zaxbys - Chicken Wings Near Me - Smyrna, Georgia

Was ordering drive through the had to fried some chicken got me wait for almost 15 min till I walking and ask for it turnout the the food is finish and it's been sit in there behind the counter read more

I went to Zaxbys for lunch today and ordered the Chicken Ceasar Salad. The girl behind the counter looked at me so strange when I brought the salad back and ask for the croutons that went in it. You think I asked her for the moon. On top of that the counter where you get your condiments etc was filty. I went to the counter and something to the young lady working anf her answer was " I will get to it when I have " read more

Wings are small, like really really really small. It's Zaxbys you know what you're getting quality wise. But the wings OMG they are small! The restaurant is clean and the staff is friendly. Careful walking out into the parking lot we almost got hit by someone pulling into the drive-thru. Did I mention the wings are small? read more

I have been trying not to eat out lately. Well today I gave in and decided to. I regret it!! First off the chicken was under cooked. Took one bite and spit it out. Secondly part of my order was missing. Didn't find out until I was home (25 mins from location). Call over the phone the manager was pleasant. Took my name and told me to come whenever and they would "take care of me". Drive all the way back because obviously I ordered $25 of food for a reason(so my kids can eat). When I get there I'm waiting for a while to speak to a manager . When I finally talk to him(red hair and beard). He didn't show any remorse or concern that my order wasn't filled. Oddly enough he's the one who packed my order. Also they did not "take care of me". They could've give coupon for a free meal or something for the inconvenience. Like really you had one damn job. Nope too much like right. read more

The service is fabulous!! My favorite zalad is Black and Blue. Thank you for coming to Smyrna!! See you again soon!

Well this was my favorite place to go but one day I went on a Friday or any day after school lets out Middle School and I walked in and it was full of kids they trashed the place there was food all over the floor trash on the floor and you couldn't even get a seat because all the kids were sitting all over the seats in walking all over the place and you couldn't even enjoy your food. I really can't believe that money is better than having the customers happy they rather have the kids in their spending money and tearing up the place then worrying about the customers who come all the time so we will not be going back to this one we will have to go across town to go to a better one so if you want enjoy your food in peace do not go there after 2 pm. read more

Order 20 piece chicken with sauce on the side. Asked for 2 different sauce. Was told "can't split sauces...you have to place 2 orders of 10 for a $1 more..." Well ok,,,whatever., that's a pretty dumb rule. it's this type of stupidity that makes a person not want to come back. read more

What a shame. Used to love Zaxby's and so excited when one on spring altlanta road opened. Tried several times, salad, chicken over cooked, dry salad wilted, tried chicken fingers also several times. Just awful, over cooked, very dark brown and chicken very dry. Have yet had a properly cooked order. Chick-fil-A quite a bit further but there is no comparison in quality and taste. No more Zaxby's for us, many of ou neighbors have the same opinions. Left complaints to store feedback and corporate, no change as as yesterday. Am so over Zaxby's read more

Food was good but wasn't super hot it turned cold very fast since the restaurant was cold too. Other than that it's Zaxby's, nothing wrong with some Zaxby's Wings read more

This place was great at first. My fries were cold and under cooked. Second time I go they served me over cooked tenders i even checked them before I left and was embaressed to let them know but It lingered on my way to pick up my dominos. I called and to get to a manger is like prying open a safe. I placed my order at 945 I live 5 min away from there and the employee stated to me on the phone are you going to be here before 10?!! The audicity!!! This occused on 11/23/14 at around 945 pm. I then called before I returned my order and asked for a manger. One guy is really nice I think allen if im not correct hes tall. The other one I let him know they served me over cooked tenders. He says "im sorry"...akward moment of silence and I said thats it. Then it really pissed me off After going and picking up my pizza I bring my tenders back and I pulled around to the drive through The girl opens the window and I said I need to return these, she replies "Im sorry were closed" and I asked for a manager and she hesitated. I will never ever return here. My self I work At a wing concept. We would never ever guve this bad of service. And its true you got one shor and one shot only to impress me. You had 2 and screwed it up twice bad taste in my mouth. read more

This was our first visit to a Zaxby's. We saw it under construction & wanted to check it out. So we had our date night dinner here before going grocery shopping. The place is very clean-they even had an employee who looked like his main job is to go around & wipe the counters & tables. We took a few minutes to decide what we wanted since it was our first time & I was a bit surprised that the staff behind the counter didn't ask if we needed any help. When we were finally ready to order, the employee who took our order was courteous & pleasant. Our food was ready extremely quick-we were shocked by the almost-no wait for it. When we sat down, we tried everything & in all honesty, we were a bit disappointed. The fries weren't good without ketchup & the chicken tenders were *very* salty & not "amazing" like everyone always claims. I wasn't impressed by the Zax sauce either - it seemed to make the already-too salty tenders even more salty! One huge plus for this place was that the employee who was wiping down counters came by our table & asked if it was our first time here, and we said yes. He welcomed us & gave us each a free cookie - I got white chocolate macadamia nut & hubby got chocolate chip. The cookies were really good & that was really nice of him to do that. But overall, we're just not impressed. We may come back & try the wings. read more

Zaxbys - New Zaxby's in town... - Chicken Wings Near Me - Smyrna, Georgia

I'll start by saying that I am a fan of zaxby's and have been eating their food for years. I've been through the drive-thru of this new location 3 times and all 3 times my order has been incorrect. The first time, I chalked it up to a new team still working out the kinks in their process. The second time, I caught it before leaving and went inside to retrieve the missing piece of my order. No apology or acknowledgement of wrong-doing. Today was my third time through the drive-thru and it's really my own fault for not thoroughly checking my order before driving away. Two of the three entrees were wrong. For those of you wondering why the service is so slow (as I've seen mentioned in other reviews), it's because I'm at the window going through each and everything I order to ensure its correct before driving away. read more

One word...SLOW! I know they claim to not be a "fast food" type restaurant, but let's face it, we all expect it to be. I've been to a few Zaxby's before. This is by far the slowest one I've been to. Maybe if the employees were more focused on working instead of playing around. read more

Chicken over cooked. It's a chicken place. Way over cooked. They owe me a meal. Don't see them regretting giving me such a bad meal so I don't see this working out for me since I paid them for a good meal and got a bad meal. read more

amazing service and better food! Rebecca was my cashier, i couldnt decide what i wanted but she knew just about everything on the menu and took the time to help me decide! Lol! Paul was great also, he got me to buy that cookie that i probably shouldnt have! food was hot, fresh, and really hit the spot. thank you! read more

The food is good but the music SUCKS. The music is so bad it keeps me from eating there. Could we have regular top 40 music instead of music from thug row? In case you didn't hear my review, THE MUSIC SUCKS! read more