Worst restaurant ever. Super lazy employees and the place is filthy and nasty. Their manager was super rude and incorporative. read more

Zaxbys - Fast Food Near Me - Ogden, Utah

I love chicken. Especially chicken wings and chicken fingers (see my other reviews) I have got to say that Zaxby's is my absolute new favorite place to get all of the above! I usually get the "Big Zax Snack" because it comes with a drink, fries, chicken strips and a large piece of Texas toast, toasted perfectly. The seasoned batter on the chicken is amazing as is the seasoning on the crisp french fries. The building looks great from the outside and nice on the inside with plenty of booths and tables. Cashiers greet you with a smile and are very helpful if you don't know what to get. They have one of those new Coke machines that you can mix and match any drink combo imaginable. My only complaint is the size of the chicken strips that they give you. I have visited a couple times and gotten some very small pieces that couldn't really be called strips. If they improved this I would have nothing else bad to say. Finally, their sauces. They have a great selection of your standard sauces including wing sauce, bbq, honey mustard, ranch, and a couple hot varieties that aren't as hot as they claim them to be. If you are from Utah, then fry sauce is a part of your DNA and their "ZAX" sauce here is incredible. It is a smooth, peppery take on standard fry sauce that i just can't get enough of. I always have to order an extra! If you love chicken, try this place out and you will be glad you did... read more

Zaxbys - Fast Food Near Me - Ogden, Utah

Food is great it was my first time i was a bit iffy cause of previous reviews staff look unhappy but it's fast food i don't blame em if the company could give more back to its worker it could be better read more

The service was AWFUL at the Ogden location. We waited for our food for 30 minutes! The first 10 minutes and I went up to ask about my order and they said it was on its way, the next 10 minutes passed and we were informed that there was an issue with the machine and the orders were not registering in the back to the people that make the food so they asked me what we ordered. This was after 20 minutes that I'm informed of this after I go up and ask the status of my order. None of the employees bothered to announce this to their 5 people sitting in the lobby waiting just as long as we have for their food. We placed our order again and because they were backlogged from all of the other orders we waited another 10 minutes. 30 minutes at a fast good restaurant and the food was just ok. read more

Soda is warm if you don't get ice no joke. And I saw employees picking up old cigarettes out front and smoking them then returning inside and not washing hands. No exaggeration read more

Horrible service and completely rude I asked a question trying to be friendly and he said and I quote "last person got cold food for saying that" food was fine but ruined I experience read more

I've lived in the Ogden area for about 9 months & have been coming to this Zaxby's rather frequently (at LEAST 3x a month). I'm in the military & usually get food on the way home (in uniform) & like how this chain has cheap wings + military discounts. The food is usually good, quick, & cheap. Just like your mo-- anyway. Today, I get to Zaxby's around 3-3:15pm & notice one car ahead & no one behind me when I get to the drive-thru. I ordered my usual boneless Wings n Things with sweet & spicy sauce, no drink, & my wife's normal 5 Traditional Wings meal with sweet & spicy (cheaper, + she hates the chicken fingerz anyway). The lady mentioned it'll be an 8 minute wait for traditional wings. I said it's cool. No one behind me, have nothing but time. I wait for the one car ahead to pay & pull off. I get to the window & notice (literally) 3 cars behind me now. The lady repeats back my order (clearly new, didn't know the menu + like I said, I've been going here consistently for about 9 months). I said that is incorrect. She says give her one sec & shuts the window on me while I have my debit card in hand waiting to pay. There is now an old lady sticking her head out (basically in my car at that point) telling me on Wednesdays she cannot change orders at the window & tells me there is now 9 cars waiting behind me. I look in my rear view to see the same 3 cars. I kindly mentioned I ordered the 5 Traditional Wings meal, & was abruptly caught off by "I heard her repeat the order back. You said no meal." I said (verbatim), "I'm sorry if she misunderstood, but I'm not changing the order at the window, I tried to order back there at the speaker & i'm just trying to make sure its correct". She then yells, yes........ YELLS my order back to the ever so talented deep-frying chef in the back. "5 TRADITIONAL WINGS..... MEAAAAAALLLL.." At this point I've been disrespected enough (& in uniform nonetheless). Didn't pay for the meal & still had my debit card in hand, so I decided to take off. I literally have never been so disrespected at a drive-thru in my life (& I lived in Inglewood, CA for 4 years..... yeah). I could hear her yelling "no, no, no" as I took off. To the old crusty manager/ugly lady, I will never come back to this place based on the disrespectful actions shown today. Treat your customers with respect. You could probably learn better customer service skills from the 16 year old employees that have been serving me that last 9 months. NEVER GOING BACK. & YOUR BREATH SMELLED. read more

Finger licking good. Was a bit of a drive getting off the Hwy. Drove threw and was out in less then 2 min. read more

Zaxbys - Mmm mmmm good - Fast Food Near Me - Ogden, Utah

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This place had my stomach all tore up!! I ordered the 11 piece bone in wing and the next morning wasn't pleasant. My wife had the chicken strip combo she said it was pretty good and she didn't have any issues. I've always wanted to try Zaxby after seeming commercials the food looked really good but after my experience I wasn't to happy. I would like to give it another try but at another location. read more

This place was FILTHY - when we came in, there were no other customers. We ordered then went to sit down. All the tables & booths marked as "sit here" were smeared with ? and dropped food, drink & dirty napkins. There were several employees in the back but no one cleaning up the dining area. I went into the restroom & got paper towels from the opened & seemingly broken towel dispenser - squirted it with hand sanitizer & cleaned a table. My husband ordered a chicken sandwich which seemed ok. I ordered a chicken salad that seemed OK until I got down into the lettuce which had a strange chemical taste so it went into the trash. This place used to be very good and even when there was tons of people that used to be very clean. Not anymore, you would think with the Covid problem that they would want this place is clean as possible. Obviously not. read more

This is an obligatory review from Zaxby's biggest fan. I can (and may) post this review about each location I visit, simply because the truth is relevant to every location. The food is the same no matter which Zaxby's you visit, even though the service or prices might vary slightly. If you are a beginner to Zaxby's, I strongly recommend that you get something like a "Big Zax Snack" or something with regular chicken tenders and some sides. You should definitely be dipping your chicken into Zax sauce. It will change your life. If you're a ranch fan, that would also be a wise choice, but do NOT pass up on the chance to try (and fall in love with) Zax sauce. Zaxby's is all about the sauce! Now, as for my favorites, my "usual" typically includes Hot Honey Mustard fingers (ordered as "Buffalo Fingers, hot honey mustard"). The Hot Honey Mustard is not spicy, but does have a "zing" to it. It is not like any honey mustard you have had before. Chicken fingers tossed in this sauce are like heaven, yet I still will sometimes dip these into ranch, for a sauce combo punch! It's not crazy, as you will sense later. I also have a great love for the "Tater Chips". I love them best when they are "semi-floppy", and not all the way crispy, but they are still amazing no matter the texture. Dip these bad boys in a sauce of your choosing, but I tend to prefer Ranch :) . Another good choice is the "Kickin Chicken Sandwich". Normally I'm not a sandwich fan, as this is a chicken place, the focus should be on the chicken. Well, there is nothing new with this sandwich, because it's basically composed of the "Texas Toast" with some tenders, with a combo of two sauces (Tongue Torch and Ranch by default). It is customizable with whatever two sauces you want, but the default is good too (think hot wings + ranch). This sandwich is terrible for you, I'm sure, since it's super greasy toast, with chicken and two sauces, but OH MAN it is good. Now, no review would be complete without the downside. There is of course the "downside" that you will become addicted to Zaxby's, and you will end up turning over many a paycheck to these guys, but all deserved for sure. There are some things at Zaxby's that I don't eat, just because. When you order "buffalo fingers", you can choose your sauce to toss them in, these are conventionally served with celery. If I order this online, I have them hold the celery (I don't want it, so you can keep it). I do not eat Zaxby's "bone-in" wings because their chicken tenders are WAY better. I also do not eat the "boneless wings". This is a somewhat newer addition to the Zaxby's menu, but are not as good as the tenders. Do yourself a favor, and stick to the good stuff: Chicken fingerz, buffalo fingerz (hot honey mustard being the best), some Texas Toast, fries, tater chips, mushrooms, or Kickin Chicken Sandwich. My dad loves the slaw so much, he has been known to go through the drive thru JUST for the slaw. I have gone through just for the sauces. read more

Zaxbys - Tater chips and Buffalo Fingerz (tossed in Hot Honey Mustard). Dip each of these into Ranch for a good time. - Fast Food Near Me - Ogden, Utah

This Zaxby's location at the time I ordered had one person doing drive up orders and walk up counter. She was very efficient and friendly. The strips I received were small and fries were cold; not sure if I will return to this location. I had previous Zaxby's food items and they have been good, so not sure what happened here. read more

Firstly, let me say, I FREQUENT this Zaxby's. Like at LEAST once a week, if not more. I have addiction, I'll be the first to admit it. Most of the time when I roll up to this location, I am THAT person. They close at 10pm and I'll roll up at 9:30. Before you start, yes I do hate myself for it. I worked in fast food as a teen and young adult, so I know firsthand that when people do this, it actually sucks. The reason I come at this time is solely because it is the only one on my way home and leaving my obligations at 9pm, it is when I am able to make it there. [now that the back story is out of the way..] I have never had anything less than excellent service and excellent food here. I'm not going to lie, as long as the food was cooked recently, it's kind of hard to ruin the food they serve. We all know that service is the main factor in these reviews. (Or at least it is to me.) It has to frustrate their employees when I come in a half hour from close, the only car in the drive thru- but you wouldn't know it. They are as friendly as ever. On a completely separate occasion, and I was using a popular coupon that the company put out on Facebook. When arriving it was like 6:30pm, so definitely a dinner rush time anyway- even if they weren't running a promotion. I saw the line, and was prepared to wait. Que sera sera. It's not the end of the world and I had. A craving only Zaxby's could fulfill. When I tell you that the service I received at the window was shocking, I'm not lying. I fully expected, and empathized, with the fact that I would likely encounter a stressed, frustrated, and possibly abrupt employee at the window. I wasn't even going to fault them for it- it was insanely busy for them. When I arrived at the window, however, I encountered an employee with a smile on her face, even a laugh in her voice. She was cheerful and prepared. She was being productive while still having an amazing attitude. I was IMPRESSED and shocked. AWESOME job, Zaxby's! read more

It's nice to have another option for chicken and Zaxby's (sort of) takes on that role. Chicken wings, fingers, and other assorted fried goodies. The spices were good, the chicken fingers juicy, and the wings a solid "meh." There aren't breasts, thighs, or legs on the menu and the only bones are the aforementioned wings. The menu selection resembles what you might find in a pub or bar and is quite tasty, just not what I was expecting. They do have one of those fancy Coke machines that gives you N+ options and they brew their own iced tea. Always a plus. Pricing is competitive and you won't have to sell a child to eat here. read more

I was drawn to Zaxby's by the very stoic looking chicken gracing its sign on 12th Street in Ogden following a taxing day of skiing. Who can say no to a stoic chicken in circumstances like that? Turns out Zaxby's is a chain, started in Georgia. They sell chicken in its most common forms -- fingerz (the "z" makes them unique), wingz (the breaded kind, either boneless or "traditional"), sandwiches, and on top of salads (grilled, blackened, or breaded). (They also have appetizers, like fried mushrooms, pickles, and "fried white cheddar bites" that all looked pretty good, but didn't make it onto my plate.) I tried the fingerz platter with fries and slaw, with Zaxby's sauce. The fingers themselves were quite good-- freshly fried, with crispy bredding. I'm not sure that they're appreciably tastier than the average quick-service restaurant's chicken fingers, but they're not bad. The fries are the thick, crinkle-cut variety, but dusted with a little bit of seasoning. The slaw was inedible, tasting of refrigerator and stale cabbage tears. One of the ways that chicken restaurants can differentiate themselves is through sauce, and Zaxby's certainly does. The "Zaxby's sauce" feels more Caribbean/Louisiana than Georgia to me, with cajun and jerk spices floating in a pretty thick mayonnaise, with some black pepper notes for fun. It's not a sauce I'll crave for the rest of my life, but it had a nice zing and complimented the chicken and the fries well. Since the other mainstay at Zaxby's appears to be wings, I thought I'd better try some wing sauce. The woman behind the counter was very nice to provide a complimentary container of "Tongue Torch" to me. Though the graphics that dot the restaurant make it seem like a hot sauce, it's actually listed as their "medium" wing sauce. I liked it. Less buffalo and more vinegar+black pepper, it had a nice bite at the beginning and a mild, slow burn as I dipped into it more. It's not out-of-this-world, but compares favorably with other hot sauces, and it a little unique to boot. Zaxby's claims it is one of the first fast-casual restaurant chains, but it tends a little bit closer to the "fast" than the "casual." The booths and tables are comfortable, but the atmosphere just seemed a bit more cheesy and a little less refined than, say, a Chipotle. Plus, the prices pushed the fast food limit. My meal (5 fingers, fries, slaw, no drink) was about 8 bucks, which is not bad, but to charge more than a buck a wing seems a little excessive. Three more plusses--they have the magical Coke machine that lets you get more than 100 soda combinations; they have to TVs which, at the time, were showing the NFL playoffs with the sound on (though competing with some light pop music); and the servers were really friendly. One minus--the temperature was really hot-- I'm guessing it was 78 degrees or more. An overall decent place, and not bad to get your chicken fix (a particularly good alternative to chik-fil-a if your politics gets in the way of your fast food), but I think I'd choose any of the local (Wingerz) or even chain (Buffalo Wild Wings) options if I really wanted wings. 3.5 stars, lowered to 3 because of the sweltering indoor temps. read more

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Me and my mom came here and when shanda L was taking our order she was extremely rude my mom couldn't hear her so she asked for her to repeat what she said nicely, and she replied back very short and snarky like my mom was annoying her but we were simply just ordering our food and the dining room was dead. my mom got the 5 finger plate and she only got three when she paid for the 5 finger plate meal. for both mine and my moms meal we only got one sauce thing and didn't wanna go ask for another because shanda was so disrespectful to me and my mom. not to mention the soda machine was completely out of ice. i work in retail so i still remained nice to her and the other employees. i definitely think that this zaxby's needs an intervention or new management read more

Fast service, food was hot and delicious. Love the chicken here there seasoning isn't over powering or salty. It is a light tasteful batter, simple and delicious. Nice family environment. read more

Zaxbys - Fast Food Near Me - Ogden, Utah

Terrible the rudest people I have ever come across, food was terrible. I will never go again and will never recommend

We used to love going to Zaxby's and so did my family! We would take family and friends after ball games or for dates. We went this week and had our fourth bad experience. We kept going back, because I really like their salad. When I got my salad, it looked like I ordered a half salad. My husband and mom both asked if I ordered a half salad. That is how small it was! My husband ordered wings and his meat was bright pink meat. Gross!! My mom ordered a grilled chicken patty with lettuce and tomato and they gave her a chicken salad sandwich. In the past, my boys have asked for extra Zaxby sauce and they told us they were out. Then we saw them give Zaxby sauce to other people. We were willing to pay for the extra Zaxby sauce, but they wouldn't even give it to us. It's sad that they changed so much. I don't know what is going on, but we will not be returning. The place was empty and so maybe others have also had bad experiences. read more

I've never been to the Southeast. But the food definitely made a statement!! The chicken tenders were seasoned PERFECTLY! I got some mildly spicy wings and they were very tasty and they came with celery which was very much appreciated. Crinkle fries are classic, but the dipping sauce!! DIP THE CHICKEN TENDERS INTO THE CHICKEN SAUCE AND YOUR LIFE WILL CHANGE FOR THE BETTER! To summarize I nearly cried when I finished my meal. I'm not saying that this place is perfect, well it kinda is. KFC will soon be going out of business. Because This Has To Be THE BEST DARN CHICKEN I'VE EVER HAD! GO EAT THERE! read more

From the outside, this restaurant looks really nice! It gives off a modern, upscale vibe. But it didn't take me very long to figure out that the high-prices they charge for meals, don't go toward purchasing high-quality food... I'm guessing the profits go to building upkeep? Because my meal was pretty disgusting! The only edible thing in my boneless BBQ wings meal was the celery. The sauce on the wings was too spicy (I ordered the wimpiest heat available), and the deep-fried breading wasn't crispy. The cheese toast was too salty. My kids ordered the Kidz Nibbler meals. They liked the fruit snacks. And that's about it. They weren't fans of the crinkle fries. And not one, of my three children, liked the chicken sandwiches. Since I wasn't enjoying my wings, I helped myself to one of the sandwiches. Salt, salt, & more salt. But more edible than the wings. My husband is the lone member of our family that likes (even loves) Zaxby's. He thinks their Cobb Zalad is amazing! I may just have to take his word for it? Because I'm not in a rush to go back. read more

I heard a lot of hype about this place so we decided to give it a try. I haven't ever ate at a Zaxby's anywhere but I am glad we did this time! I decided to give their chicken strips a taste test, along with their spicy fried mushrooms. They both come with a different style of Zaxby's dipping sauce. The one for the chicken strips is a little more peppery than the other,as in black pepper. Both sauces were very good. The chicken strips didn't seem to be overly breaded and had pretty good flavor. The french fries with my meal were pretty good, but nothing that made them stand out. The meal also came with some Cole slaw and some Texas Toast. The coleslaw didn't have a lot of flavor, but it was decent. I like my coleslaw to be more on the creamy side, and this was more on the dry side. The Texas toast appeared to have butter on it, but it didn't have any flavor, it was a greasy piece of toast. The spicy fried mushrooms were excellent. They aren't the typical fried mushroom buttons, they are slices. They had good flavor, and the spice was very mild, but it set them off well. It wasn't busy when we got in there, but the rush hit right after. This place was packed. I will come here again, the chicken strips saved it in my opinion. read more

Ok I really enjoy Zaxbys. For the chicken options we have around here in Utah, I was impressed. I love Canes and thought Zaxbys wouldn't compare but it actually is a decent contender to Canes. My main dish is the Wing n Things. It's a meal that will fill me up and every aspect of it is delicious. The Zaxbys Sauce is great. For the amount of food you get, the price is not too bad at all. I find myself craving Zaxbys a couple times a week. The people who work here seem happy. You can tell when a persona has been put on as a fast food worker and these people, for a reason unknown to me, are legitimately happy. Super nice and it's almost contagious. I love coming here. Come on over for a quick meal and you'll leave happy. read more

It looks like I will suddenly be up in that area, at least for the time being, a lot more often than anticipated, but I don't believe I will be visiting this place again. I went today and caught up on the stuff I didn't get last time but wanted to try. The white cheddar bite things were not very good, plain and rather bland. The sauce that came with them was ok. The Zaxby's sauce for the tenders, which I didn't try last time was dreadful. Wing sauce was ok, but I'm not a fan of the creamy buffalo thing. Their various hot sauces were mostly palatable but even at Atomic XXX Hot, there was very little heat. Nearly every sauce I have on hand is considerably hotter (and tastier). The honey mustard was pretty good, though. I will give them that. I also got a cookie and a brownie. I think I would have been happier eating the actual dollar bills it took to pay for them. Definite pass next time. Like KFC, I'm just not really feeling this place, though I like this better than KFC. I've gone through everything on the menu that was interesting to me, but there is nothing appealing enough, save for maybe the Coke Freestyle machine, for me to return. read more

When I first saw Zaxby's I was driving home from going out to another restaurant. The line for Zaxby's was super long as they had just opened. I hadn't ever heard of them but I thought that I'd check out what the commotion was. Their most popular item is the chicken plate. It's 4 pieces of chicken, fries, Texas toast, coleslaw, and dipping sauce. This is the item we ended up ordering. All of it was good but being partial to Texas Toast that was probably my favorite item. The breading and spices on the chicken were also very tasty. You can get the 4 pieces of chicken for $4.99 if you do not want to do a plate. The only reason I did not give 5 stars is that I thought the chicken fingers were smaller than they should be for the price that they were. At almost a dollar each I was hoping they'd be larger. read more

I used to eat at Zaxby's 2-3 times a week when I lived in Georgia. This place makes The Best Chicken Ever! When I moved back to UT I thought I wouldn't have it again for years.. Well 6 months later and Ogden, UT gets one!! AWESOME If you don't know what to try get the Wings & Things combo.. I've had most of the menu and that is my favorite so far, enjoy! :) read more

We went to Zazby's when we lived in the South and loved it. Seeing as Utah is the only state out here who has it, of course we stopped in when we were in town. The location was clean, the staff was decent, but the music was too loud Country music. We don't come for any of that though. We came for the food and it didn't disappoint. read more

Stopped here to eat after my daughter saw it and had to eat there because it's the only one in the west. It was good. Everyone liked it and would eat there again. The onion rings and fries are well seasoned and was my favorite part of the meal. read more

Zaxbys - Fast Food Near Me - Ogden, Utah

This was my third visit and I tried it again because I have friends who grew up in the south and love the food. I ordered the Grilled Chicken Sandwich meal. The chicken tasted pretty good, the fries were limp and not not very crispy (maybe it's a southern preference). I also ordered a large UNsweetened tea, it's my go to drink in the summer. I got home and started drinking it and it was sweet tea. Yuck! This is the third time it has happened. When I go again to eat my grilled chicken sandwich I'll get some tea elsewhere. read more

This location introduced me to the phenomenon that is Zaxbys chicken. It's delicious for a chain restaurant

Great food, great service. I regular this place and it never gets less delicious. 100% recommend the wings and cheese curds.

First time here. Chicken wings are good, my wife insists the Cobb salad is a must eat. Soooo..... It must be true. Gonna remember this place so i can come back and try the other stuff. Only opened a short while ago, so the crowd hasn't really died down yet. Which can be good since means they are doing well. read more

Really great chicken fingers and Zaxby's sauce. The French fries are good too! Yummy seasoning and we always enjoy coming here read more

Zaxbys - Specials - Fast Food Near Me - Ogden, Utah

If you're eating at Zaxby's and you're not eating chicken fingers dipped in Zax sauce, YOU'RE DOING IT WRONG! This place is all about the chicken and sauce. Sometimes the menu is confusing, which makes me wish they would go the raisin Cane's route and just put the important stuff on there...chicken and sides. Also, the birthday cake shake is amazing! Overpriced but delicious. read more

Been to Zaxby's several times the first few visits the food was pretty good, how ever, the last few times Its been more than disappointing. Chicken strips were dry, the french fries were cold. On my last visit I tried their salad the lettuce was a little wilted and not as fresh as I had hoped it would be. read more

We love Zaxby's. We used to live in Georgia and ate there frequently. Last night we ate at the Ogden franchise. It is cold in there! The food was generally good, but the service was was less than stellar. The table was clean. It was cold enough that we quickly ate our food so we could warm up in the car. read more

I was a little bit too excited when I heard that Zaxby's was coming to Ogden. I used to frequent the chain when I lived in the South, so I went on one of the first days it was open with a bunch of friends. It's just a pretty chicken place. Wings, fingers, sauced stuff, whatever. You're going to spend a little more than most fast food places, but I think it's a little better than most of them. Good fried pickles and other Southern delicacies. If you're not a fan of battered and fried chicken dunked in some sort of sauce or Southern fried sides, this won't be your thing. If they are your jam like they are mine, then you'll probably love it. read more

I use to eat Zaxbys several times a week in Atlanta and in south GA! When I moved to UT, I was happy to see they were here, however the Zaxbys in Utah are the absolute worse the Wings are always mushy and soggy!! They find a way to cheat you, 2 fingers on the kicken chicken instead of 2 it's truely Never a good trip, I use to love Zaxbys but now it's gross and I'll never return as long as I'm in Utah read more

When this Zaxbys first opened a couple of years ago. It was really good. Customer service was good and the food coming out was good. I don't know if there was a change of management because now service is sub par. And the food that comes out is hit or miss. Between getting the wrong order to getting stale fries. It's a hit or miss. They ask if we want celery and we say yes and every. Single. Time. There is no celery. If you want Zaxby's I suggest not going to the one in Ogden as it is not a very good representation of Zaxby's yummy food. read more

I have been here several times and it's always good, service is consistently top notch. I prefer the chicken here over Popeyes up the road. Serving sizes are more generous than chick f la. It's always clean inside as well. I think this is the underdog of the area for good chicken and should be the number 1 choice! read more