This is like the cane's of the south, but they have a way bigger menu so tons more options including wings. Also they have a lot of different sauces. I really like the spicy zax's. You have to come in at the right time to get the food hot and freshly cooked, around lunchtime. Overall, I think it's a bit better than cane's read more

I had a really disappointing experience at this Zaxby's. I asked if I could have a chicken sandwich without the bread and if they could wrap it in lettuce instead (a pretty simple dietary request). The cashier immediately got rude and snapped, "We don't do that here." Not only was the tone uncalled for, but afterward she and the other employees started talking about me within earshot. It was unprofessional, uncomfortable, and left me feeling disrespected as a customer. Mistakes or limitations on menu items happen, but basic courtesy and respect should always be part of customer service. Unfortunately, this location completely missed that. read more

5 stars. Elaina's service, impeccable. The staff, including Katie as well, were dedicated to our wellbeing and enjoyment of our experience. Our orders, correct the very second time. No fault of Elaina or Katie. They ensured our food was fresh and ready to go. The tenders were an extravagant display of chickeneer prowess. The folks at Zax know how to make it right. The crispy exterior had little impact on the structure of the interior, and my colleague and I were left satisfied and astounded by our experience. The Zax sauce may be the best sauce in the state, nay, the country. The dichotomy between the fries and the extra large medium drink paralleled in ways which emphasized the prowess of the labor standard. The USA should distribute Zax meals via airdrop to communities in need, considering these combos are the best meals money can buy. I rest my case. Remember, if you ain't dipping, you must be tripping. read more

Zaxbys - My colleague enjoying his extra large medium Zax pop. - Fast Food Near Me - Huntersville, North Carolina

I've given this Zaxby's multiple attempts. My last straw is when I placed an online order today (like I usually would if getting food) and they told me MY order had been taken already??? I told them I'M the order placer so I'm confused why it was taken. I then proceed to sit in front of the drive thru box and say hello three times... no answer. I pull around to the window and ask to speak to a manager - they're telling me that my order was picked up and they're getting my order together. Waiting is not the issue. The issue I have is being talked to condescending by the staff. WHY am I the customer, being made feel bad that MY order was given to the wrong person? They have SO much turnover it's no wonder this place is a mess. This will be my last time I come back, since the last time I placed an online order for 20 wings they only gave me 15. For $30+ I expect 20 wings without having to make sure they're all there before I leave the premise. Good luck to this location! read more

The food is tasty at this Zaxbys and the restaurant is pretty clean which it says on yelp rating with NO violations so far , I drive here from Statesville , most Zaxbys restaurants are overly salty but this one isn't as much. Fast and friendly service and if you have the Zaxby's app the more you use it the more deals you get . read more

Ok food for fast food but $30 for 3 small chicken strips and fries. A salad meal and chicken fries what a rip off.

Two stars because the food tasted somewhat okay and the manager, Alicia, was very helpful. Unfortunately my food was thrown together and had so much Mayo is became a sloppy mess within a minute. This was my second time ever going to Zaxbys and my last. The food is not all that great and definitely good enough for me to keep going back. I returned, was given a full refund and left. read more

Zaxbys - Fast Food Near Me - Huntersville, North Carolina

We have dined here twice and both times the food was really good. The staff was super helpful and friendly as well. We will be back for sure. read more

Never again. Instead of enjoying the Super Bowl tonight I'm taking time to write this review. Most reviews are based off one bad experience. However, this review is based off two experiences with the same exact results. Zaxbys has a buy one get one free special through their app, you order, you show up, they tell you to pull up and wait. And wait, and wait, and wait, and wait! I'm extremely patient, I've worked in restaurants most of my adult life. At this point no one had come through the drive-through, and nobody had gone into the restaurant, so there's no new orders coming in. Since this happened to me once before, I set a timer on my phone because I didn't want to exaggerate how long I have been outside, waiting. 12 minutes have passed by and I know it doesn't take 12 minutes to make 20 boneless wings. I walk in and what do I see sitting on the counter getting cold? My dinner. Keep in mind this is already happened to me once before. The last time it was the same exact story! When I asked to speak to the manager, I asked her why is my food sitting here? Why is nobody helping me? The manager who is wearing a MTV sweatshirt (wonder how Zaxby's Inc. feels about that) gives me a weak excuse of them being shorthanded, and they're busy. There was about seven or eight people in the kitchen and about 3 or 4 people upfront. I've got news for you that is not shorthanded. I've worked at Zaxby's before so don't BS me with your pathetic excuses. Also, since I've been sitting here waiting, I've seen nobody coming into your restaurant or come through your drive-through. I will never go back to this location again, someone is making piss poor decisions, not only with the flow of things, but their decisions on who is managing this store. read more

I'm from Georgia and grew up with Zaxby's all around. While Zaxbys isn't anything sensational. They do have good tenders, salads and wings. They fries, no matter where you go, I've been to many, are always wet/soggy I don't know why, it is an odd issue. However, the quality of the chicken, the uniqueness of the sauce ( yes, nothing special, but does go well with the meal), and the bread and coleslaw included make for a solid meal for around $8. Not sure what the expectations are with a under 10$ chicken fast food restaurant......... . read more

I love all Zaxby,s every time my family sees one we Eat there but the best thing I think that is there is the chicken fingers I get it every time they are so delicious and the service Was so fast I really love this place if I were you I would go every chance you got honestly I am good with anything there like the the signature fried sandwich it had bacon, cheese, chicken zaxby's special spicy sauce, and fried bread. read more

Lettuce on salads not up to par; sub, sub standard. This is a good brand, and I can tolerate shrinkage in inflation, but not quality. And let's not discuss getting help; better brands are fulfilling labor. Assuming slack hearted adolescents are back in school and not the main labor force. Supply chain is different from quality control, and a company this size should have these issues handled. So, beef up the quality control. You can do better. It will be a delayed return for me. read more

So disappointed! Ordered a Zak Snacks with onion rings for lunch and was served this. I usually love Zaxbys but this location in Denver is extremely slow and has served subpar food both times that I've visited. Save yourself some time and money- just head down the street to Chick-fil-A. Wish it wasn't Sunday!! read more

Zaxbys - Burnt onion rings! - Fast Food Near Me - Huntersville, North Carolina

We tried Zaxby's as we had never been here and Our go to chick fila (CFA ) was closed. I got the salad which was a decent size. Husband got the chicken club sandwich with crinkle fries. It was good, price was more than CFA and they charge .25 cents per extra sauce requested. If your a wing fan they do have wings. Service was okay, they were out of a few things that night. Smaller cups a few of the salad dressings. Tables in dining room weren't cleaned. We left full but not the feeling that we have to come back. Nothing stood out. read more

I had to write a review for this Zaxbys. I've picked up food many times through the drive thru during lunch hour and they are ON IT! Fast, efficient and the food tastes great. The workers here are always super nice and know how to keep the line moving. If you're craving some good chicken with a side of superior service, head to the Zaxbys in Huntersville! read more

served me cold and not all the way done chicken used to love this place. when I called they said they need to see it...if it's not done why would I still have it. won't be back :) read more

I don't typically get Zaxby's. It can be a bit pricey for what I consider on the same level as fast food. But the value for your money is on point. They have some excellent chicken here. Add the Zax sauce and you've got something pretty awesome I think. I usually get the "Zalads" to make myself feel better about eating fried chicken. If not that, the good ol' plate of chicken fingers, fries and such makes for a filling meal that you will regret in due time. As far as service goes, I'm sure I echo the sentiments of previous reviewers and generally any fast food patron that it sucks. I don't expect much from high schoolers taking my money and handing me some food. I'm also not a fan of the blatant Christian-leaning bias of most Zaxby's restaurants. But I guess it appeals to their standard clientele. I don't mind it - I'm not going to stop going because of it. After this review I'm actually kinda craving some of their chicken right now... read more

Seriously ridiculous. Ordered them through Uber Eats and they messed up the order. Tried to blame Uber Eats but it was their fault. Never even tried to resolve the issue. Never order from them again. Terrible and nasty to me on the phone. read more

Great team at this location!! Excellent management staff. I have had a couple of minor issues before but the management staff has handled it immediately and professionally. read more

Zaxby's is a welcome replacement at this location for the tired old Wendy's that used to be there. All the sudden, the place is bright and clean and filled with smiling and service oriented folks working there vs. the sad sack crew that used to be at the Wendy's. I'm not a big chicken fingers fan as they are so ubiquitous that you can get them anywhere. But... Zaxby's does have a pretty good chicken salad sandwich and I really like their Cajun Club sandwich. When you add in those fat crinkle cut fries, served hot and crispy with plenty of seasoned salt.... Dare I say it for a fast food place.....? Yum. read more

Been here before. Affordable and great people. Will return again as I pass this way. Ole read more

Zaxbys - My food - Fast Food Near Me - Huntersville, North Carolina

I've heard of this place for quite some time, but never had the urge or desire to try them. I guess my question is, HOW have they managed to stay in business for this long with such shitty customer service and subpar food? Their workers seem brain dead and make no effort to provide the customer with good, friendly service. Do yourself a favor and go to Chick-Fil-A instead. read more

Zaxbys - It's empty for a reason. THEY SUCK! - Fast Food Near Me - Huntersville, North Carolina

If you're looking for chicken tenders, wings or a great salad then this is the place! The staff will make recommendations if you're not sure of the menu. They are very friendly & quickly make you feel right at home. read more

Zaxbys - Boneless bbq wings & onion rings. - Fast Food Near Me - Huntersville, North Carolina

See all

If I could give this place negative stars I would. The service is absolutely terrible. The manager with glasses and long hair is extremely rude and disrespectful. This was my go to fast food place and I will never eat here again. We ordered and tipped for delivery... and the messed our order up. Giving us no sauce at all not even ranch (which we paid for) we ordered extra seasoning on fries and they came completely bare and soggy. We called and asked for sauces to be delivered since we had none and we paid for it, and she told us we have to come get it. So we drove all the way there, when the point of delivery was not to have to drive, waste my gas for a service I paid for and then to get there and be treated so poorly by the staff is just ridiculous. By the time we finished arguing with the manager, we had asked for a whole new meal since it will have been 45 since we got our food delivered and it was going to be cold and soggy. And she said she couldn't do that for reasons or excuses being they can't give out free food... free food? We just paid $30 for food plus delivery and now having to drive a total of over 30 minutes for our sauce? Absolutely ridiculous. She said she could give us new fries since they were the only thing "wrong".... So she gave us one small box of fries. But while our whole reason for driving there was our sauces, they handed us a bag with all Zaxby sauces. None of the sauces we ordered and paid for. This all happened because they made the mistake of not putting any not a single sauce in our meal and then it became our problem. Very unpleasant experience, never had such a bad experience at a place. And this is not the first time. Guess there was a reason there was only one other person in the drive through. And they were pulled forward having to wait for their food... get it together. read more

Dissatisfied customer. When you ask for specific type of chicken... (GRILLED) and they provide you with what they want you to have (FRIED)... Frustrated with no time to complain or exchange! I will NOT be returning to this location until they know how to read the orders given to them!!! read more

Zaxbys - So he rang up GRILLED!! - Fast Food Near Me - Huntersville, North Carolina

See all

Good food, horrible customer service. After ordering my Buffalo Blue Zalad and Spicy Fried Mushrooms the two employees and manager at the window decided to ignore me as I continued to sit at the drive-thru window waiting to request ranch sauce instead of Zestable for my mushrooms. I sat for 10 minutes until another customer pulled up behind me. At this point I turned my car off as the staff deliberately ignored me. One of the employees finally opened the window and asked me what I needed. Next time I'll remember to ask for my sauce while at the drive-thru speaker. If I come back to this Zaxby's that is. read more

WOW! I had my first Zaxby's Cobb Salad today and it was amazing! Everything was Fresh and carefully assembled and so delicious! I was really impressed with the quality of this salad - from a fast food place! I will be eating a lot more salads at Zaxby's from now on! So Yummy! read more

My first time eating here. I asked the guy what I should get. He told me their signature sandwich (I don't remember the name), it was basically 3 chicken strips between 2 pieces of Texas toast, it wasn't good and I would never get it again. Then I asked what else they are known for, he said their wings with bone in. They were actually pretty good. I got them with the traditional/regular hot sauce. They were big in size for wings, pretty meaty. Those I would get again. But the price was $1 each wing, nothing at all to "rush" back for. If they were more like $0.75 each...I might come back sooner than a year from now. After everyone who I talked to saying it was really good, I was extremely disappointed. read more

Came towards the end of the night and still received quick service. Food was hot and fresh. My salad was super green and plenty of lettuce and toppings. Clean restaurant. read more

Warren C was so awesome! We ordered a bunch of food, and had many special request. He was patient and precise. We checked out bag and everything was 100%. Good customer service is essential. It makes me feel so much better when I am ordering food from someone who is nice. Literally hard to find. He needs a raise or a promotion. read more

I don't eat Zaxby's often - at all really. With all the great talk about Zaxby's, I often wonder why they are never crowded. I ordered the boneless wings (original flavor/sauce). I was craving boneless wings. Service was average, no complaints, no highlights. The food was hot. Really nothing special to say here. read more

Always have a great experience at this location. Food is always fresh and they are super quick! Service is normal. Nothing that goes above or beyond but it's not terrible either. I will continue to come back! read more

I was driving by on my way back to work and thought I would try them out. The drive thru employee was very nice and helpful. The food came out quickly. The tenders were average but everything else was not that good. The ranch tasted like bottled ranch, the fries were just basic crinkle cut with minimal seasoning, there was a piece of toast with no butter or flavor, and lastly the slaw smelled and tasted out of date and was immediately tossed. I would much rather just make take the extra time and go to Tenders a mile down the road. They are much better. read more

Worst Zaxby's EVER!!! Stay away. So, I ordered the 3 finger combo with extra crispy fries. Easiest order ever. I was there early for lunch, no other customers. So, the chicken was cold, the fries were raw, they charged me for extra sauce that I didn't order. They have always screwed up my orders and this time was the last straw! I confronted the manager and he did not care one bit that the moron at the front counter was incompetent. He did not care that I wasted my lunch hour and got no food since they threw my order away. He should've made me new food and given me my money back. I was not happy one bit. Do yourself a favor and eat anywhere else, just not here. Terrible. read more

If I had to eat fast food I would choose this one out of all of them.. Their salads are good, chicken tenders are 3 outta 5 sauces are ok... Fast food is fast food but they do it a little better. read more

Needed party platters quickly, the did a great job advising on what to order and how much. Fed 15 people and they all loved it!!

One of the worst experiences ever in a restaurant. I ordered a salad with grilled chicken. The chicken was terrible. When I took it back the managers comment was " its not much chicken left so you must of ate most of it". No wonder there is never anyone at this Zaxby's. I like Zaxby's, but I'll never be back to the Zaxby's in Huntersville. read more