This was a quick and perfect experience. I used the app which is very effective. I ordered my milkshake while across the street from the restuarant and my milkshake was ready and waiting for me. The staff as always was very pleasant. read more

Chick-fil-A - Peach milkshake - Fast Food Near Me - Huntersville, North Carolina

Luckily the line was very short on a July Wednesday 11:30am. Ordered via the app so just gave name to the drive thru person. Wait was under 5 minutes which is superb for this location. I was not feeling fries today so I darted to order a fruit cup, but the price seemed off. I checked the price with fries. Chik Fila was charging an extra $1.60 for fruit! Checked for the side salad and also kale. Same $1.60 up charge! So I went with fries. My favorite way to eat fries is with a half and half mix of Texas Pete and ketchup. So I ordered 2 Texas Pete and a ketchup. When I opened the bag at the office, no ketchup! So I ordered what I did not really want because it was cheaper, and didn't even get that. Order summary on bag was correct, so it looks like a personnel error. read more

Chick-fil-A - Ordered ketchup; did not receive. - Fast Food Near Me - Huntersville, North Carolina

Do you like big breasts? I've eaten at many different fast food establishment and the Spicy Chicken filet that was on my Pretzel Club was massive. It must have come from Dolly the Chicken! It was tasty too with a nice spice on the chicken and not just a sauce on top like some places. I don't anticipate getting another sandwich like this ever again, but if I do, I'll be a happy, finger-lickin' dude. Service here was great, the waffle fries were fresh (although it was 10:30a when they just switched over to lunch), and the bathrooms were clean. Quick and easy stop, odd parking lot though. read more

Chick-fil-A - Pretzel Club with HUGE Spicy Chicken Breastesses... maybe from Dolly Parton farms? - Fast Food Near Me - Huntersville, North Carolina

I placed an online order for a quick order of fries at this location as I was passing through 77. I need a snack that I could eat while driving. The drive thru line was quite long, but the employees were very pleasant and they kept that line moving with precision. I later received emails from this location that were thoughtful. Would definitely visit again when in the area. read more

Chick-fil-A - Waffle fries & chick fil a sauce on the go - Fast Food Near Me - Huntersville, North Carolina

Poor service. The expedited at 9am on Friday 3/27 is a terrible representative for Chick-fil-A. Rude af

Warning: the drive thru and parking lot at this location is a cluster. The dine-in area was disguising during our visit today. Food is good, but customer service is lacking va other locations. read more

Normally very good drive-thru service and food prep. Today 2-09-2026 was disappointing with their food prep!

Consistently the worst Chick-fil-A in the area. Filthy bathrooms, dingy and dark dining area, always too cold inside. Hard to believe this place meets any reasonable standard for a Chick-fil-A restaurant. read more

FANTASTIC SERVICE!!!! Was highly sad about the not so FRESH FRUIT cup for $3!!! Very small portions and strawberries very soggy same with the mandarins oranges very broken up. It's summer time I know they can do better than this! Don't worry this will never stop me from visiting...it will just make me check my fruit next time! Chicken is ALWAYS ON POINT! read more

Chick-fil-A - Soggy Fruit - Fast Food Near Me - Huntersville, North Carolina

I ordered chicken soup, fries, and lemonade through the drive-thru today. While waiting at a traffic light, I checked the bag and realized the fries were missing. I went back, but no one apologized. I understand mistakes can happen, but the attitude of the staff was terrible. This experience really made me lose the good impression I had of Chick-fil-A. read more

I've NEVER had a bad experience at Chick-fil-a until December 2nd 2023. This particular Chick-fil-A I love because i am from Huntersville but I'm extremely dissatisfied with their service. I came through the line and ordered two medium drinks and two medium fries which brought the total to $10.54. When I went to pay with my Apple Cash card, I was charged $24.62. When I told and showed the employee this, she said "that's weird, on my end it's saying it didn't go through." When she got her manager, I was told the food still has to be paid for but the money should be back in my account and if it wasn't to give them a call. Because I had my niece with me I just paid again and left. Two days passed before I gave them a call and spoke to a manager. When I explained the situation she rudely said and I QUOTE "we can't just give you a random amount of money back if there's no receipt for it". When asked if this happens often I was told "we do have weird electronic issues from time to time and your best bet is to call your bank and we do apologize". It sounded like a script. I understand things happen, I used to work in retail management, but it's not a lot about what you do, it's how you recover from it. They could've been nicer or have comped my food if they really wanted to but they didn't. Now I'm out $35.16 for fast food. Awesome. It's December 20th and I haven't received any money back. read more

Chick-fil-A - Fast Food Near Me - Huntersville, North Carolina

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What's not to love about CFA?! Polite employees, yummy chicken, crispy waffle fries, delicious shakes, fresh salads, etc!

Holy Moly! It's such a busy Chick-Fil-A location! I ALWAYS come here for lunch and I ALWAYS make sure to order ahead on the app to avoid standing in line forever. (Work lunches can only be so long unfortunately!) The food is hot and fresh. The food is just like other locations though. Not much to say about it other than you can't go wrong with chicken nuggets and strips. They have amazing dipping sauces that you can try to change up according to your taste. I like to stick with the Polynesian and chick-fil-a sauce. (I even take some home to add to my chicken at home!) Their sauces can really make any meal great! I love a restaurant that has Coke Zero on the fountain drink selection and Chick-Fil-A definitely has that! If you're into play grounds for the kids this one looks to have a nice play area. I don't have any kids but it sure does look like fun! Right now they have this amazing seasonal Key Lime milk shake that I highly suggest. I'll keep coming here for lunch as long as I can order ahead on the app! That lunch crowd turns this location into a zoo. read more

I just had to post this review mainly because of my surprise with the repeated app errors not letting me redeem my reward & the food quality @ this location which is usually very good. I was unable to redeem my reward, despite trying over & over again! So I decided to order reluctantly from the drive through. It wasn't busy, which was a pleasant surprise but I ended up getting the wrong drink & my grilled chicken sandwich was just terrible! The bun was literally crumbly & falling apart, probably because it was stale & the chicken was almost non existent. This meal was quite disappointing & for the price it's not too much to ask for a decent, fresh meal. I gave it 2 stars mainly because I've had better meals there in the past. Good luck with trying to call them about any order issues or even contacting customer service... read more

Chick-fil-A - Crumbled Grilled Chicken Sandwich - Fast Food Near Me - Huntersville, North Carolina

I really like this CFA! Glad it's the closest one to me. Although it's not the most accessible especially during rush hour traffic, the service is fast and friendly! Plenty of parking available. I usually use the drive-thru and regardless of how many vehicles are in front of me, they manage to get me in and out in under 10 minutes! They usually have two team members taking orders outside, one member giving receipts and handing out condiments, and another member handing orders outside of the drive-thru window. They have a great system! Haven't had any issues with my order. read more

I have to tell you, always a great experience at one of they're restaurants. The chicken egg & cheese bagel was very good. Even the bagel was so fresh and soft. Breakfast burrito is good as well. Great customer service. Stellar hospitality. read more

Chick-fil-A - Awesome breakfast burrito. - Fast Food Near Me - Huntersville, North Carolina

So good I want to eat it every day. Chicken, fries mmmmmmmmh. Probably the best chicken sandwich eveeeeeer

I don't get it. Why are sooo many people willing to wait in such a long line of cars for take out? It's not that the food isn't good - I just don't think it's THAT good. My wife and I did go to Chick-fil-A years ago, but we put it on pause after several orders (before COVID) with less-than-crispy fries and somewhat tasteless chicken. But then we were astonished to see huge lines of cars wherever we went. Lines have gotten so long that the company has built new stores with four drive through windows and devoted previous parking space to drive through, and still the lines are long out into the street. read more

All the times I've been here, I can't believe I haven't written a review yet! This location - like any other Chic-Fil-A - stays super busy. A plus though, they have the double drive-through. I've been taking advantage of their mobile app & ordering ahead. While finding parking can be tricky, luckily, my order is always ready when I walk in the door, so I don't have to wait long. Consistent service & the taste of food, always makes me come back. read more

I ordered a Chick-Fil-A sandwich and I only got a large fry. I never got my sandwich.

I went on a normal day and the workers were outside taking orders and I asked if I could have my fries well done or fried twice because they were soggy last time and he tells me unfortunately we can't do that with that fake smile people gone and i said okay... and get to the window and get more soggy fries and I asked for a refund and they made the fries how I wanted... I don't understand why it couldn't initially just be fried crispy.. who want soggy waffle fries ugh read more

I have been to many chick-fil-A's. They have always been amazing and accommodating to making adjustments even with the fruit cup. However, today was a different story at this location. My daughter only eats the strawberries and apples in the fruit cup. I asked if they could make this adjustment. The one girl was unsure if it could be done so she asked two other associates one of which was a manager. Both said no because they pre-fill the cups. I get that helps save time but there is such a thing as allergies and a restaurant should take this into consideration. I will say there was another young lady working who took notice to what had happened and even though she wasn't a manager she apologized on there behalf and offered both of my kids a free ice cream. The manager should definitely take lessons from her employees on customer service. Thank you to the 2 young ladies who made an effort. As for the manager and other young lady I hope they learn from this experience. read more

Found a small piece of rubber in my ice cream cup. Luckily it wasn't given to a child. Don't know if I'll be back. read more

Chick-fil-A - There was a piece of rubber in my ice cream. Not sure if I'll be back. - Fast Food Near Me - Huntersville, North Carolina

Chick-fil-A is always soooo good and the service, it's like these employees get set off to boot camp for 6 months and come back ready to go and move at a high efficiency. This is the closest location to me and really I've never had a service issue. The only major down side to this CFA is the location, it's a bit hard to get too, if you've got a lowered car or a super car you probably want to park in the street and walk. Other than that no issues! Side note last night saw the longest I've ever waited for CFA and I understand it's a restaurant, things can get backed up, not to mention the drive thru Line was wrapping the building. I was surprised that when I did receive my food I was give a card for a free CFA Sandwich!!! That's the above and beyond service we have all grown to expect but still appreciate from CFA keep it up! read more

Last few times I have been there the nuggets and fries have been undercooked, I went there less then 10 minutes ago and when they gave me my food the fries were cold they were not longer warm and eating my nuggets there still under cooked after 5 minutes of waiting they finally brought my two drinks a rt beer and frosted lemonade, I have worked in fast food before so I won't send back food but I will no longer be going to this Chick-fil-A. read more

Literally the WORST chicfila experience I have EVER had I am disgusted by the lack of customer service at this location and I will honestly never way chicfila again because of this. I didn't receive half my order yesterday morning so I called and was told I was going to receive a phone call from the office manager. Never received a call so I went up there and to just get what I paid for and I was given the run around. Still left unhappy and my friends have been telling me to stop giving chicfila. I learned my lesson today. Melissa the office person was VERY rude as well as the staff inside. It's crazy to me how one awful experience can make you never want to sponsor a business again. read more

Always busy but that's no surprise. Odd configuration for drive thru but now that they added directional signs, it seems to be better. Just have to circle around to get in line. 2 lines offered but 2nd line is often blocked off...why? Would make for a faster drive thru. Friendly associates. Have forgotten to Give me straws on several occasions.,drinks have soda coming down the side of cup...they could at least wipe it off, they pride themselves on customer service right? Food is pretty good. Fries vary with saltiness, sometimes way too salty and other times seems like there is no salt at all. Consistency would be good. read more

Drive thru is a little tricky the way it merges into one lane - but very organized getting into the parking lot! Fast service as always, however, I ordered online & still had to wait in the drive thru. Not sure the reason why you put in A mobile order if that's the case. read more

If I order a chicken sandwich with cheese, and the cheese is just thrown on there not even melted, we have a problem. It's a bit dirty and unorganized and they're not even full. read more

Chick-fil-A - It's the little things that matter. Attention to detail. Cheese on a burger or chicken sandwich should ALWAYS be melted! - Fast Food Near Me - Huntersville, North Carolina

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This Chick-fil-A location embodies everything that we know and love about the chain: it's efficient and the employees are always pleasant and helpful. I visit this location once or twice a month since it's so close to my home. I love it. read more

Stopped by this location the other day for breakfast/lunch. We got there at 10:40 so just past the cut off time for breakfast. I believe someone was getting trained because when we got online 2 ladies were on one register but it took them a few minutes before they started to help us. Once you place your order usually they ask what sauces you would like. No one asked us that. We only had to wait about 5 minutes for our food and it was brought to our table. When our food was brought we then had to ask for sauces. One order asked for fruit instead of fries and our order was wrong. The staff fixed it quickly and we got to keep the extra fries! As for the food, delicious!! You can never go wrong with Chick-fil-a. The only other issue with this store was that every booth we tried to find was dirty and we had to wipe off the table and booth before we sat down. The staff was very friendly and welcoming though!! read more

Service is always fast and friendly at this location. I like to stop here with the kids after leaving the mall. Even if we just want some ice cream or a milkshake, we make it an event. I look forward to the special holiday shakes! FYI - It is my understanding (from a national survey) that Chick-Fil-A is the only place that cleans their kids' play area! Once in a while I let them play! read more

The drive through is absolutely amazing, with the double lane, advanced ordering and verification. I was processed very quickly and on my way within 10 mins. Worth the stop off. read more

Today they gave me the wrong sauce, no straws, and it took 10 minutes for them to get my sweet tea, only for it to not even be sweet tea.

Delicious chicken sandwich! Awesome fries and I love their lemonade! Courteous service!

Another great example of this fine franchise. They make delicious chicken sandwiches, chicken nuggets, and my favorite- the cookies and cream milkshakes. What sets chick-fil-a apart however, is the customer service. The young lady taking my order was so incredibly friendly and helpful. I also had another employee visit my table twice to ask how we were doing, if we needed anything, and if we needed drink refills. Combine service like that with delicious food and a fun place for families, and you've got yourself a five star fast food experience. This is a great restaurant in a nice location, just be prepared for long waits if you're using the drive-thru. Just stop on in and enjoy the environment. read more

This Chick Fil A location is one of the best.. if not the best.. locations I have ever been to. The workers are so friendly its unreal. Service is quick and the place is clean and new. 5 stars.. check it out people (just not on a Sunday!!) read more

Always great service. One of the managers named "Harrison" does a great job leading and taking initiative when it's very busy. Calm and collective. Thank you for your excellent service Harrison! read more

Its Chick-fil-A. Whats there not to like. Great friendly service, clean restaurant, and the best option for fast food IMO. Downside is the location. If traffic is heavy, it can take forever to get into the parking lot. read more

I was doing curbside and they brought my food out to me but gave me the wrong drink. I kindly let the employee know, and she told me she would be right back with the correct drink. TEN minutes passes by and my food that she gave me was getting cold at this point so I waited a couple more minutes and then just left. I won't be returning considering I can just go to the Northlake location and it's always A+ service. read more