Matthew, we gave your shop another try today. Your team failed miserably. Either we're extremely "unlucky" patrons to your shop to experience so many problems, or you have some really serious issues there with your staff. I'm thinking the latter. If you're interested in learning about the details, give my wife a call and she can fill you in on what went wrong, and even worse, her return trip to the store to try to correct the matter and how she was treated by the staff. read more

Horrible.. order a Turkey sub didn't ask what I wanted on it or anything... this is what they gave read more

Jimmy John's - Hard bread, bacon don't look done I give a zero - Sandwiches Near Me - Huntersville, North Carolina

Their sandwiches are always fresh and tasty and their bread is delicious! Highly recommend them!

When I'm looking for a quick sandwich this is a great spot to stop! It's one of my favorite "fast food". Service was fast and precise I was in and out in about 4minutes. Casual dress and can easily eat there for under $10, I'm a big eater though so 16" sub for me. Photos are regular and a Giant sub, the Giant is an Italian. 5 stars for fast friendly service and food was made to meet or exceed my expectations. read more

Jimmy John's - a pair of ties on a table - Sandwiches Near Me - Huntersville, North Carolina

See all

Went when it was slow and we were the only customers. The drink was bad and messed up our sandwich making the wrong one. Took forever, so not fast at all like they claim. We ordered a little John and it had a single slice of cheese and a slice of turkey. From now on we'll be avoiding this location. read more

This has to be the saddest sub I have ever ordered at a JJ. We went through the drive thru at 10:35 knowing they opened up at 10:30! The guy said give us a min we just opened, hence why we were there at 10:35. I told them take your time we were just getting out picnic stuff ready for the park. We said we were in no rush. read more

Jimmy John's - Vito #5 - Sandwiches Near Me - Huntersville, North Carolina

See all

Jimmy Johns's is my go to delivery place when I'm at the office. Their online ordering system is a true time saver. All you have to do is log in and build your sandwich, then it's quickly at your door. My pro tip is to order their lettuce wrap "unwhich." It makes eating healthier a little bit easier and tastier! This isn't the fanciest place to get a meal, but it always does the job! read more

This is the second time I've given this shop an hour to drop off my order, to still not get it. First time I had to call and miraculously it was there in 5 minutes, this time I just canceled it. It's frustrating to try and give the benefit of the doubt and still not get food delivered. read more

I was in the area and decided on online ordering ahead. I chose this location as it was close and had eaten from this chain before but not this location. I was pleased to see I could not only order ahead but use the drive thru option. BONUS, as I was in a rush this day and didn't want to park, run into the location...etc. I ordered a typical sub, nothing crazy and only added onions, as they do not typically come on the " Beach Club" sub. I didn't unwrap and check the sub at the drive thru... because.... who does that-- No one, right?! Welp, I should have. You would think the main ingredient his sub was a given that they would be ON THE SUB... nope! It had cheese, lettuce, oil, vinegar, which I requested as an add on, mayo and onion. No TURKEY!!! HOW can you leave off 1 of the main ingredients???? Needless to say, when I discovered this, I was already home which was 25 minutes away. Extremely dissappointed. JIMMY JOHN'S---- YOU LET ME DOWN. Do Better!! You only get 1 star. read more

Jimmy John's - Sandwiches Near Me - Huntersville, North Carolina

Worst Jimmy John's location I've been too. Extremely slow drive thru and definitely not freaky fast!

A little pricey for a sandwich shop, but I love the drive in and the bread. Staff are always friendly and it's my go to place to a "healthier" alternative to fast food... especially on a hot day. read more

After having a poor customer service at Panera where they wouldn't take my catering order (despite trying to call ahead and they would t pick up the phone), they referred me to Jimmy Johns where I had an amazing customer service experience. Highly recommend this location!! read more

This is probably the slowest Jimmy Johns I've ever been to. That being said, it's still a fast drive through, it's just slower than most. I either get a Club Lulu with hot peppers or a veggie club with sprouts, but this location doesn't ever have sprouts. Am I the only one that likes it? I wish they would carry them here! The service is nice, nothing too amazing or life changing. read more

I had placed an order for delivery. One of the items wasn't delivered from our order. It took a while for the item to be re-delivered. I called and spoke with the manager, Ashley. First off Ashley apologized about the mix up. Secondly she gave us a store credit for our sandwiches. It just showed how important their customers are to them!!!!!! I know that things happen sometimes but it's nice to know that they really value their customers. I really appreciate Ashley for going above and beyond for us. I will ONLY use this location in the future for as long as I live in the Huntersville/Cornelius area. Thank you Ashley read more

This location is tucked away off a busy street making it difficult to access. Understanding that the service was also slow especially for a Jimmy Johns. read more

Went inside and ordered twice for takeout. Good stuff. First visit, beyond freaky fast. Second visit, kind of slow. But no big deal. Sandwiches, chips, and pickles are all excellent. The one real negative is that this is the only sandwich shop I have ever eaten at where you have to pay for a pickle. read more

They always mess up at least one thing every time I do a delivery order. It's as thought, if I'm not sitting there watching them make the food, something is off. Don't advertise freaky fast delivery, if you're going to freak it up every time. They literally forgot the meat on my sub... Call me a Karen, but come on, I want what I pay for. read more

Ordered an Unwich and although the customer service was great and the amount of cold cuts was good it had one thin piece of lettuce holding it all together.. Morelike eating a thin taco. Also asked for pickles and got two slices and a ton of onions ended up pulling out some but not compared to what I already read more

Jimmy John's - a sandwich with lettuce and onions - Sandwiches Near Me - Huntersville, North Carolina

See all

Ordered 2 grinders online, very convenient - able to choose a time. One was lettuce for the bread, roast need, cheese tomato and cucumber with an avocado spread. Other was a colossal , but nothing colossal about it. Looked like a normal grinder, cheese turkey tomato cucumber, it was not HUGE like you would think it would be with the name. Got pickles, which were great, can't mess up those much :). Drinks and a cookie. First time here tonight, personally don't think we will return since It Was nothing out of the ordinary. The associate there was very friendly though! Even called when I was on my way since I was running behind my pick up time. read more

Shame on the team at the Huntersville Jimmy John's today! After taking our order in the drive thru their system shut down rendering them unable to take credit/debit card payments. Since we rarely carry much cash, we had just under half the money to pay for our order. This team determine it was better to THROW AWAY the food they prepared for us rather than to take what cash we had. We were forced to drive away empty handed and find another restaurant to feed 6 of us. Terrible business decision! read more

Their slogan is 100% true. They are freaky fast! I like using their drive thru for lunch because I can be back to work and enjoy my lunch without losing time waiting. I can usually order and receive my sandwich in less than 2 minutes. The only negative comment I can make was my fault, I ate the Italian sub and dripped the juices on my new polo shirt and ruined it. I wish that sandwich wasn't so damn good, I could have saved myself $65 at Belk. read more

Today I went to Jimmy Johns girl a quick lunch. I ordered a classic roast beef sub. I got a sub roll with a lot of lettuce, some tomatoes, and mayo. And oh yea, 1 slice of roast beef. 1 slice. Not a very good experience and will spend my money elsewhere! read more

I get sandwiches there all the time, I live in Huntersville and it feels like I hang up and WHAM they are knocking at my door. My order is always correct, they are courteous when asked questions. Best sandwich shop I have found. read more

Fantastic service. I submitted an on-line order and an hour later I did not get my delivery (they did try to deliver). I provided the wrong contact number, so entirely my fault. When I called to see what happened, the employee who answered the phone was extremely helpful and they re-made PLUS delivered my order at no additional charge. Now that is some serious customer service!! read more

Their slogan is freaky fast, and boy do they live up to it. Ordered a slim 2 in the drive thru with no one in front of me, and as I pulled around, the bag with my food was hanging out of the window. Love coming here and love how fast it is. read more

I have been to this location several times and every time I am always impressed by how freaky fast they actually are. But not tonight. Super slow. I pulled up to the window it took about seven minutes for someone to even come to the window to get my debit card. After that I received my sandwich in about another two minutes. It looks like they were shortstaffed tonight. They need to be consistent. If you are freaky fast you need to be freaky fast every day. read more

Terrible. Only customer and still got my order wrong. Paid for extra items that I did not receive. Disappointed.

The radio commercials say it perfectly, Super Freaky Fast! I live in the town homes across the street and had enough time to open a beer and turn the tv on before the delivery guy came. I was a disbeliever and am now a repeat customer. Kudos to your idea of cold cut delivery! read more

Good service, vegetables were fresh roast bed and ham was not. It was also Monday maybe left over from the weekend usually I take stuff back but I'm just really tired of arguing with companies lately over their **** service. These are franchises so I'll stick with the mooresville location read more

Delivered to my house They were super fast and very pleasant when they arrived. The order was correct and delicious ! Love their sandwiches. They always use the freshest ingredients and the bread is great too. Love this place! Will order from there again!!! read more

This is the worst Jimmy Johns I have been to. They mess up your order if you make special requests. I have been here twice and on both occasions they messed up my order. They gave me plain bread instead of the grain bread I ordered and on the second occasion forgot to add cheese. Also the meat and bread was not fresh. read more

Absolutely horrible service and attitude from manager, Jessica at this location. We placed a home delivery order and waited...and waited. Called to inquire and we're told we had been called and we were out of the delivery range. We were not called! They had called a different number. We asked to complete our order, since it had been almost 2 hours, she refused to comp anything and said, again, they had called us!! Jessica was rude and refused to admit they had made a mistake! She has no business being in the hospitality business! What a jerk..... read more

7 MINUTES. From call placed to knock on door. I've ordered multiple times from this location and the order is fast and accurate.

Came here tonight with my son. We went inside rather than the drive thru so I could take a look at the menu a little longer since this was my first time. We ordered, the associate was very polite and even helped me rearrange the order a bit to save me some money. I paid and went to fill up our drinks, before I could finish filling the first drink the food was done. I was definitely caught off surprise how quick it was. But I was thrilled b/c there is nothing worse waiting for food with a hungry two year old getting antsy. I didn't realize until I got home that their slogan was about making it fast. Well very well suited! I am so excited they have a drive thru (with said 2 year old it is so difficult sometimes to go into a restaurant and get food). I really don't want to get unhealthy fast food so now I have a very good option for a very quick meal without getting out of the car. Oh and on top of all that the food is really good. It's simple, nothing flashy but it's good. The bread was really good! My whole family will be back very soon! read more

Horrible service from this location. Poor quality food, unsanitary. Very rude management. Refused to refund money on food that was never even delivered. Avoid this location. read more

Staff was rude. Tables had not been wiped down/cleaned for hours. No napkins or condiments in reach--had to ask for them twice because initially a rude employee completely ignored my request. Food was good though. read more

I'm sorry but I just had to make an account to type this review. Their service, AMAZING. I was salivating all day for some JJ, I've been driving past this one for months when I finally decided to give it a shot. I went inside and the employees are extremely polite and make you feel at home. Shout out to their cashier, Nikki, she's such a sweetheart. I'll definitely be coming back for more!! read more