Where rude meets stupid. They make you show an photo ID when using a credit card at this facility. I have a photo of myself on my credit card. Clerk refused to accept this credit card with a photo on it as insufficient to prove my idenity for this $15 purchase. Drove off to a place where I'm not treated like a crook. read more

Avoid. Consistently lousy experience in store and at drive through. Last time I was there, the wait was 15 minutes in the drive through. When I finally got my food, it was cold and didn't taste fresh. Folks in corporate should be concerned about this location. Poor representative of the brand. read more

Fried birds + fresh salads + fast service = go to lunch I really enjoy the zalads this place offers. The lettuce is always fresh and crisp. If I want to clog my heart, i'll go with the buffalo finger plate. You guys know what this place is all about. Dope fried foodage. read more

We come here all the time! Very friendly staff and the drive through speed is pretty good. I especially love using the Zaxby's app to order ahead read more

It drives me absolutely crazy when these employees stuff your drink lid down into the cup with their dirty hands or gloves. They are usually the cashier whom is touching money and your drink lid. Same thing happened before the Pandemic. Attention Restaurant workers!! We appreciate you coming to work so that we can have food. But keep your filthy hands and nasty gloves off my drink lid!! read more

Alright, I love Zaxbys. I really, really do. Especially bc I live like 2 minutes from this one, but I can't do this place anymore. EVERY time I roll thru they mess up something, at least one thing. Even if it's small and minor. it's a consistent in missing something or getting my usually small order wrong--it just irks me!!! You forgot my straw? Really? You forgot the extra sax sauce I asked and Paid for?! You forgot I ordered coke with no ice? It's just those small things that's happened every time that keeps me going to Zaxbys only on road trips or far, far from this location. Get it together people. read more

For the life of me I cannot believe adults are eating chicken tenders on the regular. With that said, sometimes they can be a guilty pleasure treat. Zazby's has 2 billion locations serving their version which for my palate are just simply way too salty. I don't care for their dipping sauces here either. Perhaps most annoying is their insistence on using foam plates and cups. Come on fellas, it's 2018 so get with the program. read more

Listen.... First of all - I did the best praise dance possible when I found out this Zaxby's was down the street from where I live. Anyways -- went there and ordered the Zaxby's club sandwich with fries. Everything came out perfect and I LOVE their Zax Sauce. Went back a few days later for the House salad -- grilled chicken, tomatoes, diced cucumbers, carrots, cheese and fried onions. It comes with Texas toast and its all the way good. I dont think Ive ever gotten a bad meal from here! read more

Absolute worst service ever!!! Waited 30+minutes to get my food in the drive thru. I'm confused... y'all serve the same thing.... chicken!!! Not one apology by the time I got to the window. I paid for a Fried house salad with bacon. Get all the way home; no bacon nor was there crispy onions. An absolute disaster.... Not happy at all!!! read more

Zaxbys - Chicken Wings Near Me - Chamblee, Georgia

I placed an order for my co-worker and I in the drive thru and I just work down the road and the food was just as cold as the coleslaw. I will make it a point not to go to this location again. read more

AMAZING customer service & my food was ready super fast!! Best zaxbys I've been to!!!

As a fan of Zaxby's this location has to be the WORST every. They never seem to get anything right. I guess the foreshadowing should have been when it took them 18 months to build the building. The food often comes out wrong, if it comes out at all, and their idea of customer service is to actually give you something that you already paid for........do yourself a favor and drive a 1/2 mild down the street and go to Chick-fil-A. read more

I frequent here a lot since I just live right down the road but it doesn't matter when you go always manage to screw up your order, whether it's leaving a sauce behind or getting your order mixed up there's always a reason you have to make your way back inside to get it corrected. Not to mention this is the only Zaxby's and I've heard that closes at nine and requests a drivers license if you're paying with you card. All those things are no issue though, as long as the order is right. I'm serious when I say it's every time. read more

Four Strikes and You are OUT! Like the others have said, I was very excited to see this location open up. The lines were very long the first few weeks after opening so I waited a little bit before I tried it. The first time, I forgave them for the long wait time and the food being so-so. I felt the chicken had no flavor and was a smaller portion than what I remembered from visits at other locations. The lukewarm temp didn't help either. The next time, the soggy, flavorless chicken fingers and long wait made me wish I'd gone elsewhere. Fries? Bleah! Third time I tried a salad to go. Traditionally, a salad is comprised of the leafy green stuff we call LETTUCE with a few toppings and a dressing added. I was shocked to open the box and find a bed of cut up chicken fingers on the smallest layer of lettuce I've ever seen. Had I wanted chicken fingers, that's what I would have ordered. I've seen more lettuce on a chicken sandwich! Don't get me wrong, this was enough food but it was not what anybody would remotely consider a salad by any stretch. I cursed them for me giving them my money again! Meanwhile, the Roswell Road location is out of my way and worth the trip. CRISPY chicken fingers with flavor. Salads - with lettuce! etc. So a good month or two after my third strike, I was hungry and on my way home and craved chicken fingers. Insert head banging. I d not understand how a franchise can get this so wrong?! Bye Bye Zaxby's of Chamblee! We hardly knew ya! read more

Bypassed chick-fil-a for a milkshake, Zaxby's would not make a shake at 9:30 boo.....!!! I will never make this mistake again.

Before visiting any food place that I haven't been to no matter what part of GA I'm at I check the reviews. I drove to this Zaxbys location with low expectations due to the bad reviews that I read before getting there. Many people have complained of bad customer service or an overcharge, even bad food. But during my experience, the lady at the drive-thru was very nice, attentive and patient. My receipt looked correct and our food tasted great!! Nothing was out of place or missing. I'd give a full five stars but the wait in the drive-thru was longer than usual considering there wasn't much business around or many cars in line. Other than that, everything went smoother than expected! read more

Overpriced, but definitely some of the best tenders you'll find. This place is on my way home from work, so I stop by every now and then to grab one of those tasty sandwiches, but usually it's just an excuse to order one of their delicious shakes. They have some of the best milkshakes you can get at a fast food place. They're thick, creamy, and delicious! When they have the specialty ones, like birthday cake and brownie, you just can't beat them. My only issue is that if I go there with my family of 4, it's a good $40! read more

I like Zaxbys: it's cheap, tasty, and easily accessible. The other night we pulled into the drive-thru, about 30 minutes before closing time; there was still a line about 5-6 cars in front of us. It took approx. 10 minutes for us to get to the pay window - not too bad for being in such a long line. The cashier informed us - after we paid - that since I ordered the 'blackened chicken' as part of my entree, it would take about an extra five minutes, so I should pull off to the side. 30 MINUTES LATER. He finally brings out my food. Thirty minutes for some 'blackened chicken' for a salad. A salad. Not to mention, it was also one of the those salads that was more lettuce than anything. I think I might stick with the Chik-Fil-A down the street, or make the drive to another location. read more

I can't say I dislike Zaxby's, but it's not my favorite. Why load someone down with more carbs than they actually need on a plate? If you order a large meal plate, not only do you get a ton of fries, but you get two big slabs of greasy texas toast with it. I don't care for it, and they always throw it on there even though I tell them to save it for someone who wants it. The service at this location is always spot on, but the kitchen goes through phases of things coming out greasy, or undercooked a bit. read more

SLOW service. I know they have only been open a little while but they have a lot of work to do. Waiting 20 mins or longer for fast food is just unacceptable. Their coke machine ran out of most of the drinks. They said they were waiting on their delivery truck to refill it. I waited so long for my food the truck came and the drinks were refilled. After waiting 22 minutes for boneless wings and french fries. I get my food and my fries are hot but my chicken is room temperature. read more

I love Zaxby's so I was sooo looking forward to this place opening since it is really close to where I live. The food is consistently good and the wait times are normal. read more

Every time I eat here, I leave feeling disgustingly full. Meh. The sweet tea is excellent, but good gravy, a regular drink is so big, I can barely put my hands around it. I shudder to think what the large drink looks like (and mercy, what cup holder could hold it!). I got the chicken club, and luckily, skipped the fries. I couldn't come close to finishing it. I ordered it without cheese or mayo; of course it came with both. I tried to scrape it off and make no big deal of it, but the cheese was melted way into the bun, which is great for those of you who like cheese. The good news is that I walked up to the counter with it, they noticed the cheese right away, and whisked it away to make a new one. Kudos to you, Lowe's Zaxby's. Kudos to you. Hubby got the black and bleu salad, which was pretty tasty and apparently the healthiest thing on the Zaxby's menu. Why on earth I decided to look up calorie counts post-visit is beyond me! This is probably why I will never return to Zaxby's any time soon.... And then I noticed the bill... $16 and change for hubby and I to eat the following items: -- black and bleu salad with grilled chicken -- Zaxby's club sandwich (no fries) -- 1 small tea -- 1 regular tea Um, hi? $16 for fast food that really doesn't taste all that great and is super high calorie? Perhaps if we lived in a town without many food options, I'd think much more highly of Zaxby's, but with Kaleidiscope right down the road selling non-processed delicious healthy food for much cheaper, I think I will just keep moving on from here forward. And I also think Publix fried chicken is way better. read more

The food is good and that's why they got two stars. The service is awful. Keyarra taking my order couldn't care less and the answer to all my basic questions was "no" with a smirk. Considering it then took 20 mins to get our very small order = last visit to this location. read more

Was pleasantly surprised by the service at this location. I was in and out of the drive thru in under 90 seconds, food was hot and my order was correct. No complaints here. read more

Fresh, crisp and tasty. The staff is very friendly, the restaurant is clean with fun signs, and the bathrooms are clean and pleasant. read more

Zaxbys - Chicken finger plate - Chicken Wings Near Me - Chamblee, Georgia

Too new to have service this BAD. Rude, unresponsive employees that have too much attitude. Don't know how to say yes, thank you, nor please in the drive thru nor dining area. Half done chicken, old frozen wet salad, cold bread, they lack Zaxby's standards. read more

This is close by for me and I like to support local businesses. 2 visits and here are the good and bad highlights: Good - food is very good - facilities are clean - pricing is fair Bad - long wait times, 20 minutes first visit, 22 minutes second visit - orders fulfilled incorrectly both times - missing knife/fork both times - restrooms use sensor technology for faucets, these dont work well and are a bad design choice for small kids I am going to wait a year before going back to see if they have ironed out the wrinkles. read more

Actually got lunch here and lady warmed my cookies up !! They are superb made me change my review and everything this place is great !!!

This is the worst Zaxby's I have ever gone to. They have the slowest service ever. No one working here has any sense of urgency even when there are multiple cars in the drive thru and multiple customers waiting to put in an order inside. Then once you do put in order in inside you are waiting forever for the food. New management and staff is needed ASAP. I love Zaxby's food, but this customer service experience makes me not want to go here. read more

This location is very convenient but appears to be poorly managed due to the extremely long wait times and lack of professionalism with the location staff. The line for drive thru is very slow moving many times. I also went I this most recent visit to try and avoid the long time and it was just as slow inside as outside. The staff do not appear very professional and ignored me for several minutes before taking my order finally. None of them appeared as if they wanted to even be at work. This place needs a lot of customer service training. read more

We ordered fried pickles at the window and they gave us chips, we kindly let them know. The woman was very rude and told us we would have to wait until everyone in the line was served and then she would fix our order, told us we would have to give the chips back, which we offered and did not want in the first place, and had given us the wrong receipt. She could have just accepted her mistake and been nice was a total jerk. read more

This is truly a filthy Zaxby's - trash in eating area not picked up; wet surface and hair surrounding the drink station; and generally grimy. It took 15 minutes for a simple order of chicken tenders to make their way from the kitchen to the counter. Customers were complaining to no avail. I won't be returning. Zaxby's corporate should investigate. read more

This review is for the Manager Patricia (pretty sure that's her name). Today I went through drive through and got back to my office to find I didn't have any Zax sauce- which usually wouldn't be too much of an issue except that was the #1 reason I went there for lunch was for the sauce & I was having a TERRIBLE week so that was topping on the cake. I called to complain and she was immediately helpful and tried to figure out what had gone wrong and how. When I got back to the store I was greeted with a friendly smile and she promptly took care of everything even replacing my meal bc it would have been cold when I got back to my office. I worked in full service restaurants for 10 years and just really appreciate her professionalism. I know how tough customers can be-- I was definitely one of them today. And I just wanted to leave this review to say Thank You for turning my day around and I really appreciate it! Also-- the food is always really great from this location! 1-11-18 approx. 2:15pm read more

Thirty minute wait for my food... THIRTY MINUTES. No apologies, nothing from the staff.

I hadn't been to a Zaxby's in a long time and I think after my most recent two experiences with this Zaxby's I won't be back for an even longer time. Both visits they messed up my VERY simple order -- a grilled chicken sandwich with Zax sauce ONLY -- no lettuce, tomato, or mayo. During the most recent visit, during pouring rain, they left off the Zax sauce completely, so I was given a dry sandwich which I discovered just a couple of minutes after clearing the drive-thru line. Rather than get back in the drive-thru line, I pulled into a "pull-ahead" space in the parking lot and called the phone number on my receipt. A man answered the phone "Zaxby's" and with his name. I asked if this was the store in Chamblee. He said, "yes." I then proceeded to say that my sandwich got no Zax sauce and I was in pull-ahead space #3 and could I please have someone bring me the Zax sauce? I then heard music, presumably because I was put on hold or something. I waited and then I hung up and called back. Same thing happened again -- after I got two sentences out I would get no response from him even though I was still connected. When this happened the third time, I got out of my car and trudged through the rain. When I got into the store. I asked the woman behind the counter if I could speak to the manager. She totally heard me, never answered, and just turned and went back to what she was doing. (There were no customers at the counter, btw.) I then asked another person behind the counter to speak to the manager. Finally, a guy arrived and I said, "you spoke to me on the phone just now" and he said, "yes." Then, I said, "I kept calling and you would answer and then after I said two sentences, music would start to play or I would just hear restaurant noise." He said, "I didn't talk to you." I pointed out to him that he had just said that we spoke on the phone. I gave up and said, "I had to come in here in the rain because you screwed up my order and then you seem to be having issues talking on the phone. I got the Zax sauce and left. No apologies were issues by this so-called manager. read more

What in the world is going on with this Zaxby's. Use to be the best maintain food score between 98-100 and consistently good. Not only is the food awful the food rating has gone down to 88. Will not be going back! The headquarters need to come take a look at this establishment. What happened to Zaxby's pride? read more

I moved to the area chamblee and went to new chamblee zaxby twice I stopped food was terrible but good service ... Chicken over cooked in some bad grease taste like fish .... So I continue driving 15min to norcross which is great tasteful food ..went today and food was horrible from the toast to the chicken was horrible cooked hard in some old grease .. Smdh .. Someone need to retrain cooks .... read more

Yes, I know it's crazy I just had my first Zaxby's after 5 years living in GA, let alone first two years in Athens (where it's from)....the chicken fingers are so good, you can order to go and make some creative sauce at home for dipping, that's the way I like it. read more

Consistently poor service and long lines at drive through because of the staff's inability to provide what is ordered.

This Zaxbys locating is great. I usually take the drive thru. The wait is never long, and the staff is quite accommodating with my changes and request for more sauces (sans charge). read more