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    ZARA

    1.9 (183 reviews)
    Open 10:00 am - 9:00 pm

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    Leonard Jack ..

    Admittedly have shopped at both Bellevue and Lynnwood locations, but this review is for Bellevue. Store is bright and always clean. They offer something for everyone, and the women's, children's, and men's stores all border eachother to make it easy. The stores are very well staffed, so you can get help when needed, quickly. Prices are very competitive and you will always find something yourself or a great gift idea. Note: great summer store to find more "light" options for warm summer weather.

    The bag was delivered torn open and empty.

    I just found out that my daughter is going to have a bay girl in the fall. I have a group of friends who said to check out Zara for kids. I did that, and ordered a set of three leggings and another set of three tops to go with the leggings. I am so glad I "only ordered" those two sets. The package arrived today, torn open, and nothing in the envelope. I contacted Zara, and they typed back to me: "If you think it was stolen, contact the police." I told them we have security cameras that prove the package was delivered and no other deliveries were made today. I have a large brown package with Zara printed on it, clearly torn open, with nothing in it. The delivery company they use is Ontrc. If you can't be at their store to buy what you want, DON'T bother ordering it on line. Neither Zara usa, or the delivery service, Ontrc, cares about the customer. No resolution = no customer. Read their reviews, they are

    Throwing away a $55 dollar pair of jeans because of Zara's horrible costumer service
    Jana O.

    horrible experience. clearly I bought a pair of jeans that were returned. they smell like mouth balls. so I took the risk and washed they. they still smelled horrible. I took the risk because I know Zara has horrible costumer service and tried to exchange for a new pair that didn't stink. but no the nasty manger said I want to highlight the return policy and said we are different from Nordstrom we don't take clothes bac. she was a horrible woman. I've shopped there for 7 years but now never again

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    7 years ago

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    4 years ago

    Rude staff and horribly long lines. I was in line for 30 minutes. Absolutely ridiculous. Will not be coming back to this location again.

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    5 years ago

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    4 years ago

    Love their clothes my only problem is the line they never open all the cashier's always takes forever to buy something at the store

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    3 years ago

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    5 years ago

    I was here again today and they actually closed the men's section because they did not have enough help. Unbelievable.

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    Page 2 of 5

    Ask the Community - ZARA

    Review Highlights - ZARA

    If you're unsure of style or in need of help dressing yourself for an event, go to Zara and ask for Sara.

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    Janie and Jack - When life give you lemons, you wear them!!

    Janie and Jack

    2.0(44 reviews)
    0.1 mi
    $$$

    I emailed Janie & Jack customer service after a zipper ripped off of a zip-up sweater that we…read morepurchased for my son last year. Let me be clear, he has worn this clothing item ONE TIME since it was purchased last December (2024). We washed it and followed all instructions (gentle cycle, tumble dry low) and the zipper still ripped off and is so damaged that it's not possible to repair it. The sweater is no longer usable which is why I reached out to them via email. I was asked for my customer information such as name, order number, etc. I provided this info. I was then told that since the clothing item was purchased "quite some time ago" that there was nothing they could do. I spent $60 on this half zip only for it to break after one wear/wash. I am incredibly disappointed in the lack of support from their customer service department but also in the obvious poor quality/craftsmanship of their clothing. It's cheaply made while being outrageously priced. Apparently 10 months is "quite some time" according to them and customers shouldn't wash items from them since they just fall apart so easily. Ridiculous.

    I feel like Janie and Jack has gone down hill. I placed an order for a family vacation, which I…read morespent a lot of money on, and never received my package. The customer service was awful only offering free shipping on my next order, and could not reship my order. I felt like I was not heard or offered anything as a valued customer. Sadly, I would rather spend my money on a company I am valued and answers are being handled correctly. I will not be shopping there any longer.

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    Janie and Jack
    Janie and Jack - Gifts!

    Gifts!

    Janie and Jack

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    Childish Things

    Childish Things

    4.0(133 reviews)
    9.5 miGreenwood
    $$

    This store is incredible. I only buy second hand clothes for myself and my kids, and I've never…read morebeen to a resale store that is this organized and thoughtfully curated. I'd guess the average price point is about $15, and I always find what I need. Family photos, rain gear, snow gear, dress up - they have it all! Their staff always seems to be having actual fun while at work, and are always ready and eager to help me find something.

    I use to shop this store frequently for my first before covid, prob once a week. I traded in a lot…read moreof my daughter's clothes and found a lots of HA, mini boden, etc. I recently went back as I've had two more children (boys) to try to find some good picks. It's a completely different store with a different vibe. For starters the prices are high, $119 plus tax for a used Woolino sleep sack, you can get one new from the company or amazon for a few more dollars. Another thing is that they no longer sort clothing by gender. This is incredibly annoying when shopping for boys clothing as there is prob 75% girls to boys clothing in consignments stores. I'm guessing this is due to people over buying for girls and girls not making their clothes as messy, this was the case with my children. This comment isn't designed to attack people who want to dress their children GN, it's more an annoyance that it takes significantly longer to sort though the clothes which is tough when you have 2 kids in tow. Perhaps brand back the gendered cloning and have a third GN section.

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    Childish Things
    Childish Things
    Childish Things

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    Post Alley Kids

    Post Alley Kids

    4.2(41 reviews)
    6.5 miDowntown
    $$

    I wish I could give zero stars but it's not an option. I can't believe this is a children's store…read more The 2 women working today were "thinking" of NOT selling a toy to my kids because they wanted to keep it for themselves WOW! What kind of store doesn't want to sell their items? Unbelievable! How do they stay in business? She even asked my 10 year old are you following me? I found that very rude! The worst store I've ever been in. First of all, we were a family of 4 and my children each got one. You took out that jelly cat you did not put on the floor on your own. We did not ask for you to take anything out besides asking if you had another quantity of the pink bunny. We knew nothing about the another one you brought out on your own. It's doesn't especially mean if we're a family of four we could do 4 transactions. So don't say we're lying when you caused all this. We are not your only bad review, we have seen your past reviews on Google. I still don't recommend this place to any families with children or anyone in general. Have a great day. You can stop replying and not opening it to the public because it's showing guilt. I'm sure I'm not the only bad review you'll ever get considering how you run your business. I didn't see your goggle reviews before I went to your shop but it is what it is. What happened and said is done and at the end of the day my kids got what they wanted despite you hesitating to sell to kids. You tried to save the jellycats for a collector FYI my kids are collectors! Take care!

    We were slightly early for a brunch reservation at a nearby restaurant while walking through the…read morealley I spotted Post Alley Kids. My son was instantly intrigued by the car and toy selection right at the door. While my daughter was drawn to the crafts section. I really liked the unique kids apparel, and personalized feel the overall store ambiance yields. The service was good, there was only one person working on a Sunday and she was understandably busy but courteous to everyone whom walked in. If you have little ones and you're at the market make sure to include Post Alley Kids in your visit, your little people will thank you.

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    Post Alley Kids
    Post Alley Kids
    Post Alley Kids

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    ZARA - womenscloth - Updated May 2026

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