I had no idea what was wrong with my computer. Julio was able to figure it out and got it fixed. Great customer service.

Julio, Rodrigo, and John did a wonderful job fixing my computer. Extremely friendly and respectful. They communicated very well and I got my computer back next day. Computer runs fast and very smooth now. 10/10 service. read more

Back in business.! After having issues with my Mac Book pro key board, I decided to look for a repair shop that I could trust. Luckily, I came across Zap Computer Repair, I spoke with Julio, share my concerns and how important the repair turnaround was for me, since I use my laptop daily to grade students reports etc. Apple Store would take about 2 weeks. Julio the owner patiently listened to all my concerns and was able to give me options. Needless to say he was able to repair my laptop in less than 2 days... Thank you Julio and staff for such a great services and affordable prices. Did I mention they protect your privacy too? I can safely say I think I found my family's IT services provider. read more

Zap Computer Repair - Computer working like new - IT Services & Computer Repair Near Me - Whittier, California

I couldn't recommend Zap enough. They went above and beyond to help me and were super communicative. You can tell they truly wanna help the community with our computer troubles (which is what they have been doing for 30 years now). Julio was very communicative, professional, understanding, and above all else honest with my repair. I just wish I took my laptop sooner and didn't waste my time and money sending it to my manufacturer, only to have it sent back. 100%, I will be recommending Zap Computer repair to my friends and family. read more

Hello, my name is Chaplain Lorraine Rincon and I am so thankful for the way this store had treated me so honest and fair. There are not a lot of businesses like this anymore. I was at my wit's end and so worried that I would be taken advantage of but this is a business that has ethics and honor and went above and beyond to help me with my computer, so much so that I left crying because I was so happy because they were able to help take care of my problem in a timely manner and for a reasonable fee. They could have also taken advantage of my situation and charge me a higher fee but they didn't! If your computer ever breaks down, please bring to this store. These are good honest men, hardworking and very handsome and single! Just saying! I know God will bless them for their goodness and kindness. I will be a customer for life! read more

As a person helping run a business I thought I could give this place a shot I was originally quoted 250~275 which I was willing to pay to support a small business. However in the end I ended up paying 375 for a AIO liquid cooler that cost 79.00 before tax and shipping I thought sure, I'll support the small business if they did a good job and good service. I asked if the AIO had any sort of software that is compatible with the PC to get the temperature readings on the PC. The guy at the counter said he didn't really know. I feel as customer service should be so important to bring back customers. Make them feel welcome and invested in their questions. Even though I paid well above what this repair was worth I still have to investigate the software compatibility with this cooler. They said they added fans but they just reconfigured the NZXT fans that came in my pc in the first place. The fans on the AIO don't count as new fans to be honest. To the cherry on top They left thermal paste on my graphics card and on the side of the AIO and finger prints all over the glass Yes I did purchase service from this place, I have receipts and phone call history as well. Unfortunately the inflated price was not worth the service provided. They were nice enough to take my pc to the car but I don't think that matched the 375 service. Make sure to ask for an itemized bill on what you want repaired before paying. I try to give this place a shot but still I was left short. read more

Zap Computer Repair - Pc repair with dirty glass and messy thermal paste - IT Services & Computer Repair Near Me - Whittier, California

Zap Computer repair is fantastic. Called Julio and I stated that I have a 12 yr HP laptop I would like to load Linux Lte on it. I was having a hard time resurrecting this laptop with ram, bios and heating issues. He suggested that John would be the person to handle this. John was able to diagnose and correctly bring new life to this Laptop and now I have a decent PC with Linux loaded so I could learn more about it. I am so glad I called since I was struggling for over a week trying to solve this problem. Highly recommend. Thanks to everyone. read more

My experience with Julio and his team was amazing! At first, they diagnosed my PC with a faulty GPU cable and fixed it. However, when I brought it back home, another issue appeared. Julio sent his team to my place to fix it in person with no extra charge, and they resolved it! Thank you Julio! read more

Zap Computer Repair - IT Services & Computer Repair Near Me - Whittier, California

I use my computer to create and design a lot of my work and it crashed. I took it to Julio and he said it looked fried and was looking like he may not be able to save anything on it. After a bit, he called and told me he may be able to save some of my work, but not on my comp because the motherboard was fried. He was able to save all my work, which was hours and hours of designing. I am ever so grateful for Julio and am extremely happy with his work, integrity and skill. I highly recommend him and I encourage everyone, if you need any kind of help with your computer, please go see him. He is a beautiful soul and loves to help folks. Let's support this brother's biz. I truly appreciate all your help, Julio. I will continue to bring all of biz to you and continue to recommend you to everyone I know. Be blessed. read more

Took in my laptop because it was having some software problems and it didn't wanna turn on and both Julio and Rod gave excellent service and were able to save my laptop! Very quick service ( picked up my laptop the next day ) I would for sure come back and recommend Zap computer to anyone needing a computer repair. read more

Thank you Julio for evaluating my computer drives today! I appreciate your quick and courteous service. We'll definitely come back for any other computer needs. read more

I spilled water on my macbook and it would not turn on or anything. They were able to find what's wrong and fix it within just a few days all for an affordable price. They are super friendly and communicative to keep you updated with what they're doing for your computer. My macbook looks and works like brand new. I would recommend this shop to anyone! read more

I needed my desktop computer screen repaired after my golden doodle decided to get tangled in the cord under my desk and yanked it crashing onto the desk. I called Julio at 9am and by 2pm he had it fixed and working exceptionally. I couldn't have been more happy with the service. Definitely keeping his information for future needs in case my doodle wants to cause more puppy damage. read more

Fast honest and reliable Best Buy, apple wouldn't fix my daughters apple laptop and it wasn't worth fixing he told me the opposite gave me option now my son is using the laptop works like new. He was affordable and was very honest. Will definitely use him again. read more

Very thorough, explained everything, great prices, great service. Very friendly. i would take my computer back in a blink if repairs are needed in the future. read more

Where do I begin? I bought an iMac desktop back in 2020, and last year, I noticed it was beginning to run extremely slow, to the point where nothing was opening anymore. Finally, my iMac officially crashed, and I knew I had two options: either fix it or get a new one. I had received a few quotes, but due to the delicacy of my screen, many technicians were reluctant to touch it or were charging an insane fee just to open it. When I spoke to other technicians, it seemed like they were attempting quick fixes on my computer. However, my experience with Zap Computers was night and day. Upon arriving, the technician Julio was very friendly and knowledgeable. We discussed the realm of possibilities regarding what could be wrong with my computer, but he emphasized that we wouldn't know for sure until they opened and examined it. We talked about the delicacy of the screen, and not once did he mention charging me extra, unlike the others. I left my computer overnight, and the next day, he called to inform me exactly what was happening. He presented several options, some cost-effective and others that would enhance my computer's performance beyond its original state. I opted to install a new hard drive, and I cannot begin to tell you how fast my computer is now. It's running faster and better than when I bought it. I can't believe I waited so long to bring it in. Julio and everyone at Zap Computers truly know what they are doing. With several years in the industry, their reputation surpasses itself. If you're looking for honest and reliable technicians, this is it. I'm referring all my friends and family to them. read more

I came to Zap Computer repair to purchase a power cord for my MacBook. Julio the owner helped me. He offered to sell me his own power cord at his cost. just to help me. So friendly, kind and helpful. I felt like he was just trying to be helpful and not make a profit. There were 2 customers ahead of me who i could tell were very pleased with the service they received. He's been in business for 30 years and has a high rating. I understand why. I will definitely be coming here for future computer needs/issues. thank you Julio! read more

Their tech isn't good with gaming PCs. But the staff are attentive and have great customer support but yea paid 70 bucks and ended up fixing the problem myself after their "diagnosis" was way off. Oh and when I went to pick up my PC they didn't reinstall the CMOS battery so I had to go out and buy a replacement battery. read more

I brought my Mac book pro in need of a face lift and revived amazing work and great communication. Straight to the point and turn around time was great! Would definitely return in the future and recommend anyone I know to this business when in need of compute repairs! read more

I had a laptop that was to be donated to a church but it was running super slow and we didn't know how to fix it. Julio the owner had a hunch what was wrong and after leaving it with him a couple days he was able to fix it. Julio wasn't only honest but his rates were extremely reasonable and i left feeling really happy that a good dead for a church first started by doing business with Julio at Zap Computer Repair. For honest and reasonable prices service come here. read more

Took my Macbook in for repair and got it back in two days. I noticed some slight inconveniences with the computer after using it and I called Julio and told him my concerns . He ordered a new part free of charge and the overall price was more than fair. Julio and his team are very attentive, honest people, and great at what they do! read more

These guys solved a problem that the Apple agents couldn't solve for me over the phone. They were very knowledgeable, easy to work with and fixed my computer relatively quickly. Thank you Julio and team! read more

Called to ask if they had a part I needed. Went in an hour later, the man at the desk was polite and we tested the part. Reasonable price and good service! read more

John is very nice and kind . He is very professional in his work also has a lots of knowledge what his doing. Thank you read more

My computer CPU fan was failing and I reached to Julio @ Zap. I work from home and rely heavily on my computer. His team also diagnosed a faulty power supply. Julio was able to get me in and out within 1 hour. Zap Computer saved the day...thank you Julio! read more

Zap Computer Repair - IT Services & Computer Repair Near Me - Whittier, California

I can in for a sata cable and he found one for me. also gave me some bolts to mount my ssd. 10/10 will come again for anything I need for my pc. he also configured my ssd. read more

Zap Computer Repair - Boss man - IT Services & Computer Repair Near Me - Whittier, California

Any time I have an old laptop that's giving me trouble, I bring it here first. Julio provides excellent service. I've had software repair done, hardware repair and even data recovery. This spot has extended the life of my machines. Prices have ranged from $65 to $125. Keep up the great work. read more

What can I say, the reviews at Zap computer repair are LEGIT!!! Prior of coming to Zap computer repair , I had went directly to apple to see if they can repair my MacBook Pro due to water damage on the keyboard. Shortly after they reviewed the computer "APPLE" told me they couldn't do anything for me because the computer is "vintage" and they didn't have parts for it anymore. I asked the tech, so what now? He replied and said "just buy a new one" LOL! Keep in mind I use this MacBook my work and unfortunately I hadn't backed up my computer to the iCloud. I went home and jumped on yelp and found Zap computers near by my house and after seeing all the great reviews I didn't hesitate to go in. Julio the owner is very knowledgeable in his field and didn't hesitate to tell me that he can fix my computer. He said give me a few days and you will have all your information backed up. Unfortunately there was more damage and my computer could not be saved. Julio told me to come on in and not to worry that he had something for me. Julio and the Team came through and backed up everything onto a newer computer at an amazing price. That's service! I would recommend everyone to Zap computer for fast quality and great customer service. I will definitely be back in the future. Thank you Julio & the Team!! read more

I had brought in my desktop for a interior clean up, wish I had a before and after picture to show how clean my set up looked after. It looks new and I am completely satisfied with the service. Along with great suggestions and recommendations I can say I will recommend their services to friends and family and will be back for their business. read more

Julio great customer service had what we were looking for , & for a affordable price! I recommend this place anytime !

This is my go-to place for my computers! Julio is friendly, very knowledgeable, and honest! I brought my Toshiba computer in a couple of years ago because it was acting up and lagging. He fixed it! Well, I brought it back in again a week ago because it was still Windows 7 and the homegroup network was missing, even though my other computer works at home, internet-wise. He upgraded the system to Windows 10. The computer is running much faster and more efficient. He's still working on why my wifi isn't being recognized on the Toshiba at home, as it works fine at his office, and everywhere else. He's still working on other solutions to fix the issue. He's done everything as promised, and much more! I won't go anywhere else! Great customer service. Overall, I highly recommend Zap Computer Repair/Julio! You will not be disappointed! read more

Very nice and informative in helping repair my MacBook Pro. He was fast and respected my time. I highly recommend him.

Mr. Julio is so such a professional. He did and excellent job updating my Mac book pro to the most recent software. My laptop is working like new again! I got my Mac book back the same day! This was my first time here. I will definitely be coming back to him if I have anymore issues. Julio definitely knows what he is doing. I'm very pleased w/the service and his expertise. Also very reasonable price. Thank you so much! read more

I have gone to multiple repair shops for my laptop and PCs and I can definitively say that this is my favorite shop. My last visit I had taken my laptop in to repair a broken screen. Before the end of the day, Julio calls me and explains that while taking it apart, there is an issue with the heatsink not touching the CPU. He gave me a fair estimate and had my laptop ready the very next morning. I cannot recommend them enough! read more

I recently upgraded my PC, but it kept failing to boot Windows. I brought my PC to this business on a Tuesday and no progress was made by Friday. The technician came in only once during that time and only managed to disassemble my PC. The associate who greeted me each day did not have any knowledge regarding the progress of my repairs. Frustrated with the lack of progress, I took back my PC. It was returned to me with a missing SATA cable that I will now have to replace. I will now have to travel 30 miles to a technician who I know will resolve my issue within a day or two because he actually shows up for more than a few hours a week. I am super disappointed because I originally went here based on great reviews. I will not return here. read more

For years I have depended on the Geek Squad, well those days are over. I saw a review for Zap Computer Repair in Whittier, had been in business for 27 years, (I liked that) called and set an appointment. Julio was fantastic, kind, and professional, didn't make me feel incompetent when I told him I didn't feel I could put it back together, if I had to take it apart. Took it to his shop, cleaned it up, added a little kick to it, and it's back all within a week! No hidden charges, his estimated price was spot on. He actually called after a couple of days to enquire about how I was doing. I laughed, and told him "works so fast, it makes me dizzy" No more Geek Squad, waiting weeks for an appointment, or insisting I bring it in. Not to mention the customer service is very rude! As long as I have a computer, I will always use Zap! read more

Super honest - he could have charged to replace my laptop battery but instead provided guidance on how I can do it myself. Truly appreciate the help and honesty! Thank you and I will recommend you to all my clients. read more

Julio is amazing!!! I took in my Asus ZenBook which is about 5 years old and he took care of me right away. Super friendly, and not intimidating like other repair techs seem to be. His prices are extremely reasonable and his kindness makes for such a pleasurable experience. I've already recommended him to friends and family. I'd hate to have another laptop issue but I wouldn't mind making another trip over to Zap at all! read more

Once again, Julio and Armando to the rescue! I brought my 2009 desktop computer that I thought was ready to be tossed. It needed major repair. It took 1 day service,and my computer was like new. Great service and very reasonable! Majalo guys, Kilipaki read more

I had bought a gaming pc from Julio, just a few months ago and it's having hardware problems. Crashing all the time. And won't connect to the Internet. I'm super disappointed. read more