Absolutely the best phone store I've ever been to. The staff are amazing; they spent a huge amount…read moreof time and effort to solve my issues. Just overall great; wish they were all like this.

Best experience ive ever had at a t-mobile in my life. Everyone in there was beyond helpful and…read morehilarious. I also hate Ridge Hill by the way but ill keep coming back when i need help with my phone. I dont review anything but i felt like this location needed to be mentioned. I hate doing things in store but i was glad i walked in when i did. Again, the staff is so helpful and everything they did for me was greatly appreciated. Even if youre not close to the area like myself, its well worth the trip for the service.

I have been to 6 different t-mobile for hours and they couldn't help figuring out my issue with a…read morepayment. Got at cross county T-mobile and Jasmine helped me in 3 min. I walked in hopeless to pay this debt i have for months. And Jaamine was so professional and fast!!!

Went to this store 2 days after purchasing new phone. Staff would not take back device even though…read moreI had 14 days buyer's remorse. Said there was no manager to help me. They took my iPhone 15 pro max and said it was gone. I am trying to return 2 devices I never asked for. I called T-Mobile who said to ask for manager. My bill is $170.00 per month for 1 line. Don't go to this store the staff were rude and lied about charges and wouldn't honor promotion for $50 per line.

Brian (do not know his last name) was extremely helpful in transferring our service from Verizon to…read moreT-Mobile. Brian is kind and very pleasant to interact with. He also helped us find the best plan and discount.

From the owner: Visit the T-Mobile store in Yonkers and discover America's largest, fastest, and most reliable 5G…read morenetwork. Shop our best low-cost plans with no annual service contracts - plus our best smartphones, cell phones, tablets, internet devices, and latest promotions. If you're interested in joining the Un-carrier, our staff at 2595 Central Park Ave can assist you in the switching process. Masks are optional for fully vaccinated guests except where state or local ordinances require all guests wear a mask at all times.

Great service Had my…read moreiPhone 13 Pro Max microphone/lightning port changed/repaired in a timely matter (about an hr); offered to order the oem part (for this repair) but I was more than ok using the aftermarket part for this repair. Informed me that previous repair guy forgot to place certain screws and was nice enough to place new screws without asking . Very good pricing Drove from Passaic county to this location and will do it again if my phone needs another repair (knock on wood).

I stopped by iFix CP to get my camera lens repaired, and I couldn't be more impressed. The…read moretechnician was friendly, professional, and immediately knew what needed to be done. What really blew me away was the speed--my lens was fixed in less than 10 minutes! The whole process was smooth, no upselling or unnecessary hassle, just straightforward service. The repair quality was excellent, and my camera is working perfectly again. If you're looking for quick, reliable, and efficient tech repair, iFix CP is the place to go. Highly recommend for anyone who values both their time and their gear!

I was there today. The young lady was very helpful she went above and beyond. I will definitely go…read moreback.

Took my ps5 to get fixed. They gave me a week and a phone call. 8 days later still no one reached…read moreout I called no one picked up the following two days I made several calls until the young lady (Arielle) finally decided to pick up the phone to than proceed and let me know 11 days later they did not fix the system. Why did no one reach out. Fortunately I found a place were they are willing to get the job done at a much better price. Thank you for NOTHING!

Ed was able to install my new SIM tray. He told me that the tool that came with the SIM was too…read moreshort, and wouldn't open the tray. Thanks.

Ed was great, gave me options, and repaired my phone quickly. Five stars. Highly recommendedread more

I needed a phone since at&T locked down my phone and couldn't be worked with. Another network from…read morea humongous corporate healthcare "provider" destroyed my phone. Of course, I'm the one who has to pay. I was very relieved that there is a T mobile store in Getty square since I was isolated from personal business. The impression I got when I walked into the store was cold and disinterested since I was the only woman who is an older person in the store. I was the only woman in the store period! The agent who was busy with the male techo freaks was told to take care of me by a female supervisor. He was in a hurry to get rid of me as soon as possible to get back to his men. I told him I needed an easy flip top phone since I loathe the digital world but must be able to communicate so I'm forced to have a cellphone. The agent was pleasant but did not go over plans, I just needed an inexpensive and simple phone. I had to take prepaid because I froze my credit reports which has been taken care of however I have to return to their store today so they can check my line of credit and get off prepaid. The agent gave me his card "If I have any questions" so I called a few days ago and was spoken to very tersely by the female supervisor who announced everything I need to bring with me to get a regular plan. So far, this has been a mean experience and I dread going back there today. I anticipate trouble and aggravation and a need on their part to just get rid of me. The phone has a weird message system and I'm sure they will be hostile if they have to take the time to explain it. I hope Edwin isn't in a hurry today. Also, for some reason the acoustics in the store prevents me from hearing well which makes matters worse. I am not deaf but something may be up with my hearing/ People with disabilities should avoid this store. I am truly grateful to have a phone and they were there. If things go well I will change my rating.

I called there because I wanted to drop off my son's phone because I traded it in for the 15th the…read more Boy Giovanni picks up the phone with his little attitude and tells me my daughter has to wait because is one person in front of him. Mind you him and his. Coworker is just sitting there not doing nothing and he gave me attitude when I called the store. Don't go there because these people act like it's too much to do the job that they were hired for.

Hi, I'm reaching out regarding a very disappointing experience I had at your Yonkers store…read more I made it extremely clear--multiple times--that I wanted a 15-inch MacBook Air. Despite repeating this over and over, I was still given a 13-inch model. For a purchase of this level, that kind of mistake is unacceptable. On top of that, the atmosphere in the store was incredibly unprofessional. Employees were messing around, cursing, and behaving more like it was a frat party than a place of business. It was loud, distracting, and made it difficult to get any real help or feel confident in what I was being sold. This entire experience felt careless and disorganized, and as a result, my order was handled incorrectly. Then I called to complain, and the person hung up on me. Upper management needs to get into this store ASAP

Totally unprofessional kids working there. Went in to buy a Nintendo Switch 2 and everyone was so…read moreunprofessional I decided to buy it online instead off Staples. It seems like they're hiring 18 year old senior year high school students... they really should be wiping floors at fast food chains. My friend got a MacBook Air 15" and we came home to unbox a MacBook Air 13"... actually hysterical how dumb these people are. She told probably 4 different employees (because they all kept leaving to joke around with their friends so we kept being passed around like a hot potato) that she wanted the big 15" laptop. I'm unsure as to why we come home and now we're stuck with a 13" laptop that I already have... what the heck. What a waste of money.