My girlfriend and I went to the AT&T store on Central Ave in Scarsdale Saturday at 2 o'clock. Wr wanted want to upgrade her phone. I went back three or four times and the phone wouldn't back up or transfer data. It got to a point where they started charging my girlfriend for the use of the iCloud fir storage without any explanations. Without even asking her. I eventually went back for the final time at 6:30 PM to pick up the phone and I took it home and I downloaded everything that had to be done and it took over 12 hours. It's sad that no one warns you or gives you a heads up about what the process is. The store manager was a skinny African American who was very condescending and rude. He should not be a manager of any store. Not once was the process explained. Horrible experience. Stay clear of this AT&T store. read more