Initially I was skeptical with using these guys since all other cell phone repair stores had 3 to…read more3.5 star ratings but I gave these guys a chance. Price was reasonable, very responsive for a Sunday morning and wait time was less than an hour. I went to their store location and spent time at a Dunkin Donuts and McDonalds nearby so time flew by. Highly recommend and very happy with the repair.

Amazing work! Highly recommended!! My iPhone 17 pro max had water damage. Apple and my insurance…read morewouldn't cover it. These guys ordered the parts, fixed it and did an amazing job!

I promise you I'm never going here again. Briana polanco is the worst Verizon representative I've…read moreever encountered. How do you put the wrong promotion on my account. Then when I text you I don't receive a response but when I arrived to the store you're sitting right there looking at me not acknowledging me . Didn't even come up to me to ask what's wrong you sat there and acted as if your simple self didn't put the wrong promo and now making me owe att because now my service was interrupted. Now I don't know when the account will have the correct promo on it . Now my att service has been suspended because of her mistake and then get this I texted her again last week still no response. Seriously don't waste your time her brain is fried .

Yasmin Rosado assisted me yesterday. Not only was she extremely helpful...she really cared. She…read moretook care of my issues with a smile!!!

went in to change a broken iphone screen. they changed the screen in 10mins and asked me for more…read morethan 200$ (the screen costs 50$). I bargained down to 150 but they charged me 165$. I was never given any receipt. A couple of hours later, the new screen shattered whilst in my pocket. I went back to complaîn and they asked me for another 130$.... Welcome rip off america

if I could give 0 I would , paid $300 twice now phone has more issues than ever, genuinely nobody…read moreshould give this place a dollar .

where do I start! Dyshaen, you failed me twice after upselling me! you have a sales tactic that…read moreonly works for your group chat vs the customers experience. i believe that the experience should be more important than the sell itsel! if you provide the proper experience people would buy without having buyers remorse let alone hidden fees because you lie just to get a sale. you upsold me upon me just coming to verify my account then tried to blame Damien for you misleading him when the promo offer came from you. you were quick to throw other people under the bus rat than taking full accountability!! Worse is when you say you'd do something and you don't (TWICE!). Dashawn, sales training only improves you ability to provide proper service but most importantly the proper experience!

T-Mobile New Rochelle the staff there is phenomenal. I usually dread going into the stores. Any…read morephone stores honestly. Genesis and the young man with the beard that was in there are terrific. (Sorry I didn't get his name). They were so pleasant and helpful and a credit to T-Mobile. I had to write this, which I don't normally do. Take care of these kind of employees, they are few and far between nowadays! Barbara (the chicken pot pie lady)

This place did a great job replacing the back glass on my iPhone 14 Pro and for half the price of…read moreevery phone store I called 100 perfect recommend them

From the owner: Is your iPhone screen cracked or your device not charging? At Cellular Factory in New Rochelle, we…read moreoffer same-day iPhone screen repair, fast iPad repairs, and precise iPhone back glass replacement, so your Apple devices look and work like new. Most services are completed the same day for your convenience. We fix more than just iPhones and iPads. Our expert technicians handle all major brands of mobile phones, laptops, desktop computers, and gaming consoles, including Apple, Samsung, LG, Motorola, Dell, HP, Asus, Lenovo, Google, and Acer. We provide button & switch repair, camera repair, charging port repair, desktop computer repair, digitizer repair, frame repair, glass screen repair, headphone jack repair, laptop repair, lcd repair, phone repair, smart watch repair, and unlocking services. We also service Apple iPhones, Google phones, Huawei phones, LG phones, and Motorola phones. Cellular Factory goes beyond the basics—get battery replacement, data recovery, malware and virus removal, water damage repair, plus repair or replacement of hard drives, speakers, and microphones. Every repair uses original quality parts for lasting results and peace of mind. Weekly promotions give you more for less, so stop by our store and ask about this week’s special offers. Call now or book your service today! Visit us at 475 Main St, New Rochelle, NY 10801 for fast, reliable, and affordable repairs you can trust.

This place over charges. Needed to replace the screen of our phone and I had the replacement part…read moreand tools to go with it and he still charged so much to get it done.

Another store sent me there because, after cleaning the port of my iPhone, which wasn't charging,…read morewhen the phone still wasn't charging. They thought I needed a new battery, which they didn't have for my phone. iFix 4U found that by the time I got there, the phone was charging again, and didn't need a new battery after all. The problem was solved, and I didn't have to pay a cent. I also got excellent advice about future purchase of a replacement of my old but still functioning iPad. I was very happy with their service, advice, and honesty. Can't wait for more problems, so I can go back there again!

My first experience at the Optimum store in Pelham was excellent. Lizmary is kind, knowledgeable…read moreand went above and beyond to provide support. Her colleagues were likewise warm and helpful. The store itself is inviting and modern, and offers conveniently extended evening hours. If I need anything, I will definitely return to this location!

Optimum agent, Ms. Rochelle was quite pleasurable during our conversation. I appreciated the fact…read morethat she didn't try to oversell or convince me to add something to my account, which I knew for a fact, I wouldn't benefit from. Her answers to my questions conveyed in an understandable an uncomplicated manner. Thank you so very much for your assistance, Ms. Rochelle.

Excellent service!! Me and my husband went here yesterday to get new phones. We received…read moreexcellent service. Candance help us. She was very helpful, patient, thorough and answered any questions we had.

We are happy with the service from Verizon. We were very unsatisfied with our previous phone…read morecarrier - AT&T. We experienced such awful awful customer service numerous times from them. Big difference switching to Verizon. Barry Humphries went above and beyond to ensure we were satisfied, happy and the transfer went smooth. He stayed back past closing hours. Very professional and helpful!