In an Amazon - Costco - Best Buy world, it's rare to find an 80-year old local TV store in the same…read morelocation, whose service and installation exceeds the quality of the best TV's; and more amazing that they match the big retailer TV prices. But it's our good fortune to have the multi-generation owned Cos Cob TV & Audio that has been meeting this standard in our area even before my first happy experience with them 30-years ago. The store has expanded from its initial analog TV repair to major home TV theater, security systems and other large smart home projects. They also bring all this to the small residential projects like mine, which is also rare. When I first moved to Cos Cob, the original owner recommended an analog SONY Trinitron VEGA TV whose picture tube still works, but digital has passed it by. I've since bought two smart TVs from them, the latest needing a complex wall installation requiring cable concealment. From setting up the initial site inspection with Joe at the store, to Conner's perfect installation, which is separately charged, they are great to work with. I also wanted to redesign my "too little work space" 4' x 2' home office desk and install Ergotron arms for my computer displays. Their other tech, Jason, expertly took on the home office project, drilling the needed desk grommets, installing the Ergotrons and concealing the cables, giving me needed room to work. I can't recommend them highly enough

I very highly recommend Cos Cob TV! My recent experience was…read moreunmatched: great products-care for every detail-delivered on time-and at a fair price. And Cassie and her team are just really nice people. Makes going local in the neighborhood everything it always was-and somehow we've lost. I guess this is how they have stayed in business for over 65 years!

Wonderful experience! My dad's refrigerator broke a day before Memorial Day weekend and I was in a…read morepanic trying to find a business that could replace it quickly. Most that I called, were not very nice on the phone & they said he would have to wait almost a week to get a new one since they were booked & busy. I called CT&A and spoke to Mike who was very friendly & helpful. He told me if we placed the order by noon, he could assure delivery by Saturday (only two days). I had him call my dad to go over specifics and he told him to expect a call on Saturday to notify him of the time of arrival. I was worried due to traffic & weather that they might be delayed, but Michael & Standre came over to my Dad's house at 10:30 am and replaced the refrigerator with a brand new one. It fit perfectly in the space and they kindly helped my dad remove its contents and put trash in the garage. They also had to remove a door to fit it into the kitchen but put it back even better than before as it used to be a little loose on the hinges. They could not have been kinder and more sensitive to my dad. I am really impressed with the sales team (Mike) , the delivery experience (Michael & Standre) & the overall level of service & reliability. I can't recommend them enough & will always use County TV for our appliance replacement!

Salespeople are very knowledgeable. Especially Sean. Prices are competitive. Showroom has lots of…read morechoices. They are accommodating with delivering the appliances. They contract out the installs.

I wanted to support a local, mom-and-pop appliance store instead of a big-box retailer, but…read moreunfortunately this experience did not work out well. I purchased a 55-inch TV from Planet Appliance and, after installation, realized I actually needed a 65-inch model. I fully acknowledge that I made a mistake by discarding the original box. However, despite having just spent a significant amount of money and being willing to exchange or upgrade, the store refused to offer any solution whatsoever--no exchange, no store credit, no flexibility. I understand policies exist, and I take responsibility for my error. That said, the complete lack of customer accommodation was disappointing, especially from a local business where you expect some level of personal service. Ironically, I ended up spending over $5,000 at a large national retailer afterward and received far better support. I wanted to support a small business, but this experience showed me why many customers stick with larger corporations. Based on my experience, I would not recommend Planet Appliance if customer service and flexibility matter to you. I

The worst experience ever!!! We went into Planet TV and Appliances to buy a new clothes dryer; the…read moresalesman was so rude and not into making a sale. IT honestly felt like we were bothering him. No sense of customer service and extremely unprofessional. He couldn't be bothered with checking prices, delivery dates (the guy was supposedly out to lunch), or just being a normal human being. They should brush up on their customer service skills. Glad we went elsewhere to make a purchase. And we are returning customers from Planet TV, shows they do not care about their customers.

Wanted to give a shoutout to Denvor at Target. He was really helpful, had a great attitude, and…read morejust made the whole checkout experience feel easy and pleasant. You can tell when someone actually cares about how they treat people, and his energy definitely stood out. Really appreciated the help.

Are we able to make negative star reviews? Beyond disappointed and angry with this Target. 6pm with…read more2 human registers and only 4 of the 10 self check outs operating. Looks like a failed store. CRAZY. Target use to be the crowned jewel of retail stores, however this target makes Walmart and dollar general look bougie. I would highly suggest that anyone interested in this target look for someplace else to shop.

The customer service is fabulous. Big shout out to Carlos for assisting us in store and Alex for…read morecoming to our home when we were needing support with our new TV. The nicest gentlemen I could work with. Appreciate all your help! Thank you

If I could give it 0 stars I would. The people they send to your house never want to do their job…read more We had our washer and dryer installed and I had to buy extensions for all of the hoses. I had PC richard come out a year later to remove the washer & dryer from the pedestals and they told me the hoses wouldnt reach if I removed the pedestal. Incompetent, RUDE, and they never want to TRY and do the right job. HORRIBLE - BUY FROM SOMEPLACE ELSE

Nathan and Gio are total pros. Super attentive. Very customer service oriented. No question is too…read moresilly or small. This is a real find! I had dealt with them back in July and of course I returned for the current problem. This store is a GREAT resource for Boomers who didn't grow up using iPads in school! I took my 92-year-old friend there to get a new keyboard and they were great helping him. Lots of patience, very informative. If you have any computer issues go to these guys!

My experience with Compco was terrific. I had issues with my new Mac Pro and Jeremy really came…read morethrough. He knew everything about the computer not to mention his ability to work on third party programs (Adobe Photoshop and Illustrator). VERY well done Jeremy. Worth every penny and time. Rick M.

L ordered a Sharp Elite Pro 70" almost 9 years ago and we had it professionally installed. We were…read moreinvited to their shootout before making our final decision. Robert was very nice and answered all of L's questions and met his crazy demands. So we had excellent service. We still have that TV today and it's in perfect condition even after moving and even kept it in storage for a bit.

Amazing service and expert advice! Robert was incredibly knowledgeable and helpful. He guided me…read morethrough all my options, gave me excellent advice, and helped me confidently decide on a 100" panel. I couldn't be happier with the experience. Highly recommend this place for anyone looking for expert assistance. Shipping across the country was not a problem as I'm on the other coast and they provided me with detailed tracking information and used a great carrier. I'll be calling Value Electronics for all my future AV purchases and already recommended them to a good client of mine who is looking to build a theater room in his new home.

Bought a case. Came back 5 min later to return it and they wouldn't take it back. Awful customer…read moreservice! Just wrong. They don't inform you that you are unable to return products till you try to return it. How are we supposed to know till after the purchase?? BTW- amazon sell cases much cheaper! P.S. If J. Crew, Pottery Barn, William's Sonoma, etc go out of business in the mall, it's only a matter of time before you do too. Karma and greed... that's some combo

I had a broken screen, that's it. I went in, they replaced the screen in about 15 mins. I chose the…read moremore expensive "Apple quality" screen they offered. Next thing you know about 5 mins later I already start having problems I didn't have before. I went back as soon as the problems appeared. They fixed temporarily for no extra charge. I was ok for the rest of the day. It's been a week and I've had a problem with a screen that's to sensitive, charger port being slanted, so I have to charge my phone in an awkward position. And my "Tap to wake" function now works inconsistently. Honestly not worth the $180+ they charged me.

Personal service and a good hang with other audio lovers. They have an in house expert who will do…read moreexcellent maintenance on your turntables and needles. Also have a nice selection of records to go through while you wait

This place is amazing and I'll tell you why: for someone who is a novice, getting into Hi-Fi can…read morefeel incredibly intimidating. But John and Co. make everything feel relaxed and fun. We get Into it to enjoy music right? So John had my girlfriend and I sit with him for over and hour demoing amps and speakers. I ended up buying a Rega Elex MK4 which was a massive upgrade for me and honestly a big investment, but they really did not push me to spend one dollar more than I could afford. While we were there I told him what bookshelf speakers I had and he connected some similarly sized bookshelves with a pair of REL subs and I was just completely enamored with the suddenly gutsy sound. Fast forward a couple of months and I went to buy the REL, which has totally exceeded my expectations. My system is like new and I am enjoying everything in my collection for the first time all over again. John and everyone at Audio Connection: you guys have a customer for life!

Excellent old school electronic repair shop. Rebuilt my 1665 harmony amp with precision and speed…read moreat a fair price. If you're looking for a great amp repair shop, stereo repair, DJ repair or any type of electronics this is your spot.