These guys are terrific! Made an appointment online, showed up at the store and they couldn't…read more have been nicer. Went to have the glass on my iPhone replaced. It was done in under an hour and as promised online, they applied a $10 coupon and attached a free screen protector. If you have issues with your iPhone or computers, this is the place to go!

My experience here was extremely disappointing. I asked several times for pricing on a phone case…read moreand screen protector, but the employee repeatedly avoided giving a clear answer, saying only that it would be a "good price." Without confirming the cost, he took my phone and applied the screen protector. Only after the third request did he say the total would be $90, including a wallet case made of acrylic that was not worth anywhere near what he implied. When I declined the purchase, I was told the screen protector could not be removed and the employee became defensive. I ended up paying $40 for a screen protector I never agreed to at that price. This experience felt misleading and pressured. I recommend others be cautious and insist on exact prices upfront.

My computer broke on Friday at 3 o'clock in the afternoon...I'm in the business of packing and…read moreshipping and I have time limits and deadlines to get my product out by Saturday at 3 o'clock... I was absolutely in a state of panic and I called Pat from one 800 fix it in Harrison he had me bring it up there To his store at 3:30 and had my computer up and running by the morning for me ... I am beyond happy I am beyond satisfied, and I was able to get all my orders out by Saturday afternoon. He had his very talented staff of Sammy and Jojo Get my computer up and running.... I highly highly highly recommend them. I could not be more satisfied and extremely grateful. So if you need somebody reliable, then I would definitely call him at 914-341-1616... THANK YOU PAT!!! THANK YOU SAMMY & JOJO... Very hard-working man that works six days a week and again I'm extremely extremely grateful...

Do not trust them with your Lap Tops or cpu's!! They robbed me and laughed about it. I brought in a…read more$400.00 laptop with issues, the fast talking scammers destroyed any and all information and charged me $550.00!! ! day later I got a blue screen and the laptop froze!! They are opportunists looking for suckers!!! DO NOT TRUST THIS UNETHICAL RIPPOFF SCAM BUSINESS!!!!

My computer was running slow and I knew it was my hard drive. I called and talked to Johnathan the…read moretech in the Eastchester store. He said he can help. He would change out my hard drive to a solid state drive instead of me paying thousands for a new computer. He took the time and effort to explain to me the process. My computer was ready to pick up in two days. No more glitches or slow moving computer. I was more than satisfied and would recommend this business to family and friends.

Jonathan solved the problem in less than 10 minutes! My old…read moreLenovo laptop stopped charging. I looked around online for a repair shop and found this one nearby in Eastchester. I spoke with Jonathan and told him that I tested the charger with a multimeter and it seemed to have the right voltage. But I told him not to take my word for it because maybe I didn't test it correctly. He took a look at the charge port of the computer to make sure it wasn't physically damaged. The port was fine. He took another charger and plugged it in just to rule out a charger problem; the new charger started charging the computer!??? Out of curiosity, I asked him if I tested the charger incorrectly by telling him how I did it. He said that just because I was getting the correct voltage that didn't mean that it was supplying the right amperage. This may be helpful to others that read this review since many of us use YouTube to try and fix things: I learned how to test my charger by watching a YouTube video by a "computer tech". He showed how to test a laptop charger, and stated that if the voltage is correct, then the charger is fine. He didn't state that the voltage could be fine, but the amperage could be a problem. The lesson here is don't rely on YouTube or assume the worst if you try to fix your computer by watching a video and running a test on it that fails. Just take your computer to a honest and helpful professional like Jonathan. He didn't charge me any fee to take a look at my computer. I just bought a new charger from him and I'm using the computer now to write this review. If I need help with a computer repair in the future then I'll just go back to this shop. Highly recommend that you take your computer there if you're having a problem with it.

Nathan and Gio are total pros. Super attentive. Very customer service oriented. No question is too…read moresilly or small. This is a real find! I had dealt with them back in July and of course I returned for the current problem. This store is a GREAT resource for Boomers who didn't grow up using iPads in school! I took my 92-year-old friend there to get a new keyboard and they were great helping him. Lots of patience, very informative. If you have any computer issues go to these guys!

My experience with Compco was terrific. I had issues with my new Mac Pro and Jeremy really came…read morethrough. He knew everything about the computer not to mention his ability to work on third party programs (Adobe Photoshop and Illustrator). VERY well done Jeremy. Worth every penny and time. Rick M.

I have been to this store on several occasions with my IPod in the past because I am clumsy and…read moreCesar has always given me good advice. This time after taking my I-6 plus to Verizon, Apple, and then back to Verizon and having them tell me they could not do anything with my phone that would not turn on. Verizon told me the phone would not be workable and the only thing I could do was to upgrade to another phone or get another phone. I put my old phone in the draw for a week with pictures of Peru which I thought would never be retrieved again. In my heart I thought there must be someway that my phone would come alive again. I thought someone should be able to retrieve the photos from my phone. I took the phone to Cesar and he said he would charge it, and if needed put a battery in it and to call him back in a half hour. Cesar charged my phone and I called back and he said "your phone is working. I still could not believe it after what I had been told by Verizon and Apple. When I went to pick up the phone yes it was truly working and not only that there were all my pictures of Peru. I could not have been more relieved!. From now on regardless of what phone or electronic item you have don't waste your time with the dealer or provider. Take your item to 1-800fix.com, Cesar, he is the best. Thank you again Cesar.

I have a Galaxy A10e, an entry level $150 phone that's never been impressive, so let's state that…read moreup front, running on Optimum. And Optimum is no Verizon. The thing lasted a year before I dropped it, cracked the glass and brought it here. The original $89 estimate became $120 because it had to be ordered. OK, that happens. The phone was never the same once I got it back. Chronic LTE reception issues as if an antenna was damaged during the repair, or not connected, or something. I don't know this for a fact. WIFI works but over the air LTE is spotty, often, at the worst times. Sometimes the phone works normally, other times it simply cannot get online even with 4 or 5 bars. I used to be able to sit on the street near my home and follow up on calls, texts or online goofing off, but no more. Problem is, Optimum service is often poor and it can be challenging to differentiate the phone's issues from Optimum. So do I get another phone suspecting it's Optimum that's lacking or take a leap of faith and hope it's the phone that's the problem, not the service? Could it be a software issue or something? I changed the SIM card. Spent hours with Optimum tech support resetting, testing, etc. Eventually, they said it sounds like the phone may have a problem and talk to Samsung. I brought it back to the shop, but it happened to be working at that moment so nothing to do. Less than three weeks in, the screen cracked as I was texting. Worth mentioning the phone was in a case. I paid $120 for less than 3 weeks use of a crappy piece of glass. Circular damage quite apparent, like a finger press would cause, but because it had radial cracks they said "it's cracked" (duhhh, that's why I'm here) and not their fault. No refund, no replacing the glass, I'm out of luck. I paid them almost the cost of the phone for nothing. In my view, they damaged the phone and the shit glass they installed lasted three weeks before finger pressing damaged it. I've learned my lesson. Don't bother repairing phone glass. Get stronger glass and a case.

Outstanding! Key to my experience was the owner's honesty and skill. I was ready to consider a…read morelarge repair on my iPad, that would have included replacing the electric portal. Rather, he found a small problem that he fixed in a few minutes. It is a pleasure working with someone who has both knowledge and integrity. Highly recommend!

Great service! He put my phone protector on perfectly... quick, clean, and with care. Highly…read morerecommend!

I have not only had repairs done there (computer and iPhone) but also bought a few accessories…read more Incredibly friendly service, and very fair prices. Really knowledgeable, and really honest--if it's something he can't do he'll tell you. The work is often done while you wait, and while you have an enjoyable walk around, or meal in, Larchmont. My go-to place--in fact, we will go to Mobile Rescue tomorrow morning to have an iPhone battery replaced.

went in to change a broken iphone screen. they changed the screen in 10mins and asked me for more…read morethan 200$ (the screen costs 50$). I bargained down to 150 but they charged me 165$. I was never given any receipt. A couple of hours later, the new screen shattered whilst in my pocket. I went back to complaîn and they asked me for another 130$.... Welcome rip off america

Russell Cellular Verizon was excellent. Jonathan made the experience effortless, and I love my new…read morephone!

Went in on August 10th to connect my new iPhone, what should have been a simple process and taken…read moreabout 15 minutes turned into 2 hours with zero results. Apparently they were unable to connect my phone because I had purchased it in Europe. this was despite assurances from multiple apple employees that the phone was exactly the same in terms of hardware and software, was unlocked, and that there shouldn't be any issue connecting it. For whatever reason they were completely unable to figure out what the issue was and far worse, did not seem to care at all, were completely uninterested in understanding what the problem was or that there could be a solution, even though the employee admitted to me that he had other customers with the same issue. So after 2 hours of no results and being almost completely ignored after the first 15 minutes I was there with zero explanation of what the encountered problem was, the best I got was "our systems aren't picking your phone up" their "best" suggestion was to return the phone and purchase a new one from them. So the next day I went to the apple store and lo and behold within fifteen minutes they had my phone activated with verizon. According to the apple store employees most Verizon employees have no idea what they're doing and are simply there to try to take your money however they can. After my experience I would have to agree. Overall the employees at jet verizon, also known as Russell cellular were lazy, inattentive, I knowledgeable and completely unable to solve a problem as soon as any difficulties were encountered. I would highly recommend going anywhere else for cellphone related inquiries. The only reason I'm not giving 1 star is they at least tried somewhat, yet completely failed, to help.