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    Verizon

    2.9 (36 reviews)
    Closed 11:00 am - 8:00 pm
    Updated over 3 months ago

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    Photo of Matt F.
    108
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    1834

    1 year ago

    Helpful 3
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    8 months ago

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    2 years ago

    They only employ one person at a time, so the wait time to be helped is usually over an hour

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    Help Desk

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    2 years ago

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    Help Desk

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    2 years ago

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    4 years ago

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    Help Desk

    Helpful 1
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    5 years ago

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    Photo of Kadra L.

    Kadra L.

    Helpful 1
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    Photo of Ryan C.
    121
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    5 years ago

    Helpful 0
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    6 years ago

    Helpful 1
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    Photo of Tom M.
    33
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    6 years ago

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    4 years ago

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    Help Desk

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    13 years ago

    Helpful 0
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    6 years ago

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    8 years ago

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    Marci K.

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    7 years ago

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    Photo of Anthony D.
    12
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    12 years ago

    Helpful 1
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    10 years ago

    Ricardo helped me tremendously with my cellphone issue. He was knowledgeable and very nice.

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    12 years ago

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    10 years ago

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    Photo of G P.
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    13 years ago

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    11 years ago

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    12 years ago

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    11 years ago

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    11 years ago

    Great service!! Virgil was very knowledgeable and friendly!!! Love my IPhone 6!!! The customer service is amazing!!

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    12 years ago

    Helpful 1
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    11 years ago

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    Social Media Team G.

    Helpful 1
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    9 years ago

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    Photo of Dj C.
    1
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    13 years ago

    Helpful 1
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    12 years ago

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    11 years ago

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    13 years ago

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    11 years ago

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    11 years ago

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    12 years ago

    The store manager, Virgil, was very helpful. He was respectful and attended to our needs efficiently.

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    11 years ago

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    11 years ago

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    Ask the Community - Verizon

    Review Highlights - Verizon

    I was recently at the Verizon Wireless store (Ridge Hill) to purhcase a new phone.

    Mentioned in 2 reviews

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    1800 Fix Express

    1800 Fix Express

    4.0(23 reviews)
    2.2 mi
    $$

    I have been to this store on several occasions with my IPod in the past because I am clumsy and…read moreCesar has always given me good advice. This time after taking my I-6 plus to Verizon, Apple, and then back to Verizon and having them tell me they could not do anything with my phone that would not turn on. Verizon told me the phone would not be workable and the only thing I could do was to upgrade to another phone or get another phone. I put my old phone in the draw for a week with pictures of Peru which I thought would never be retrieved again. In my heart I thought there must be someway that my phone would come alive again. I thought someone should be able to retrieve the photos from my phone. I took the phone to Cesar and he said he would charge it, and if needed put a battery in it and to call him back in a half hour. Cesar charged my phone and I called back and he said "your phone is working. I still could not believe it after what I had been told by Verizon and Apple. When I went to pick up the phone yes it was truly working and not only that there were all my pictures of Peru. I could not have been more relieved!. From now on regardless of what phone or electronic item you have don't waste your time with the dealer or provider. Take your item to 1-800fix.com, Cesar, he is the best. Thank you again Cesar.

    I have a Galaxy A10e, an entry level $150 phone that's never been impressive, so let's state that…read moreup front, running on Optimum. And Optimum is no Verizon. The thing lasted a year before I dropped it, cracked the glass and brought it here. The original $89 estimate became $120 because it had to be ordered. OK, that happens. The phone was never the same once I got it back. Chronic LTE reception issues as if an antenna was damaged during the repair, or not connected, or something. I don't know this for a fact. WIFI works but over the air LTE is spotty, often, at the worst times. Sometimes the phone works normally, other times it simply cannot get online even with 4 or 5 bars. I used to be able to sit on the street near my home and follow up on calls, texts or online goofing off, but no more. Problem is, Optimum service is often poor and it can be challenging to differentiate the phone's issues from Optimum. So do I get another phone suspecting it's Optimum that's lacking or take a leap of faith and hope it's the phone that's the problem, not the service? Could it be a software issue or something? I changed the SIM card. Spent hours with Optimum tech support resetting, testing, etc. Eventually, they said it sounds like the phone may have a problem and talk to Samsung. I brought it back to the shop, but it happened to be working at that moment so nothing to do. Less than three weeks in, the screen cracked as I was texting. Worth mentioning the phone was in a case. I paid $120 for less than 3 weeks use of a crappy piece of glass. Circular damage quite apparent, like a finger press would cause, but because it had radial cracks they said "it's cracked" (duhhh, that's why I'm here) and not their fault. No refund, no replacing the glass, I'm out of luck. I paid them almost the cost of the phone for nothing. In my view, they damaged the phone and the shit glass they installed lasted three weeks before finger pressing damaged it. I've learned my lesson. Don't bother repairing phone glass. Get stronger glass and a case.

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    Verizon - mobilephones - Updated May 2026

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