Purchased fake logs, new gas line, and glass door. Fireplace looks amazing now. Great price for…read moreeverything.

I have been doing business with the warm hearth fireside store for well over 15 years. Debbie…read moreprovides amazing customer service and is so knowledgeable and helpful. In the past, I have purchased beautiful fireplace tools, screens, gas log sets and equipment for not only my indoor fireplaces but outdoor ones as well. I recently needed to replace my fireplace surround, and Debbie put me in touch with an independent contractor who installed the finished product. It turned out great, except after a few uses. I noticed there was some paint damage to the powder coating. Because it's under warranty, Debbie has been so helpful & has served as the conduit with the company who made this custom surround and has arranged for it to be uninstalled and sent back so the paint can be repaired at no cost to me. This is amazing! I cannot recommend this business highly enough. They will meet any and all fireplace needs, as well as grilling & BBQ equipment. Such a gem to have in La Mesa.

Although Vlad didn't end up repairing our refrigerator, he called before coming out and asked a few…read morequestions about the issue. Based on our conversation, he advised us to contact LG directly because he believed the refrigerator was likely still under warranty--and he was absolutely right. Instead of charging us for a service call, he pointed us in the right direction and saved us both time and money. In this day and age, it's refreshing to find a company that values honesty and integrity over making a quick profit. I truly appreciate Vlad's professionalism and would not hesitate to recommend him.

Our washing machine was having issues, and Vlad responded right away on a Saturday. He was able to…read moreget a technician to our house that same afternoon, which we really appreciated. Vlad was knowledgeable, transparent about repair costs, and took the time to explain our options. In the end, we decided it made more sense to replace the machine rather than repair it. He even recommended a replacement model that we ended up purchasing (he really should have affiliate links!). We had a great experience working with Vlad and his team and wouldn't hesitate to call them again the next time we need appliance repair help. Highly recommend.

Kyle has now provided inspections for both our new home and our old home. Both times he provided…read moresuperior service - he helped educate us on the kind of chimneys we have and what to monitor for, as well as the conditions of our logs. He checked for gas leaks around the fireplace with a simple sensor that would beep irregularly if gas was detected. He also took helpful photos of any problematic areas so we could see it for ourselves and keep for our records. And a bonus, while we were chatting he gently swept and reorganized our fireplace so make it look so tidy! Definitely no upsell during any of this. Just a kind and competent human being trying to make this world a safer place. THANK YOU SO MUCH SWEDE!

I called Swede after noticing the many 5-star Yelp reviews. Terri returned my call and spent far…read moremore time discussing my options than I had anticipated. She pulled up my house from street view, and we talked about the specifics of my non-functioning fire place and chimney. I was very impressed with not only her thorough knowledge of the mechanics of fire places (she immediately understood my problem) but in the lack of a "hard sell" that many service providers seem to push. Terri even referred me to another company to get a quote on one of the repair options that Swede does not offer. This was so that I could get a very clear idea of what I was looking at, both cost-wise and service-wise. Do not hesitate to use Swede. Five enthusiastic stars for customer service. This is the way all small, family-owed businesses should be run!

Totally recommend Kleen Sweep! Scheduling was simple, and then Matt did amazing work. He was…read moreincredibly thorough. Our fireplace feels super clean and revived after the holidays. He told us a few things we didn't know about our fireplace, too. I'll definitely be calling him every time! Highly recommend if you want thorough and meticulous work only in your home. :)

Matt was punctual, courteous, very organized, methodical and thorough. He did a fantastic job…read morecleaning years of soot from our fireplace and didn't leave any trace of the process behind. He did a detailed evaluation of both defects and the highlights of the condition of our fire box and chimney, as well as offering recommendations and referrals for the minor corrections we need. Overall provided a fantastic service. I would recommend him without any reservations.

First of all, This review is based on help they offered not their actual work. I called him in…read moresearch of someone who could help me with my brick and mortor chimney that has structural issues. While they do not offer the type of service they required, they were very polite and spent some timme listening to me on the phone, then directed me to someone who is a specialist in the field. I can't fully explain how helpful this was. I would certainly be contacting them back if I need any of the services they do offer in the future.

I've been using Burnie Fireplace Services for several years. I have four fire places. They've…read morereplaced my rusted chase covers on two and will have them back to finish the rest. If you want it done right the first time call them. They are just about the best people you'll ever want to know, Noah and Adolfo know their trade and provide you with the best options. Professional, smart and fun to be with (they even let me help a little...).

Our contractor used them for the installation of our Mahm fireplace. They were in and out in no…read moretime and were conscientious of keeping the dust down to a minimum. John the Owner came out the day before to make sure his guys would have everything they needed. Couldn't be happier.

Farrell's is the BEST! Great service and super knowledgeable! We love our electric fireplace!…read more They have two showrooms, which is really helpful too if you are in the market.

Wow just WOW! Sent a message and received a quick response from Marco. Diagnosed issue with my…read morewasher over the phone after ruling out several things only to find the cost to repair would exceed the value. Take it one step further, Marco made some recommendations in what appliance would be the longest lasting with the least amount of issues. Now keep in mind - he could have charged me to come out and sell me on something but nope. What a class act - stand up guy. HONEST and knowledgable!! So impressive and rare these days. Definately keeping this one for future use! Keep in mind I had another company come out 3x only to tell me NOTHING. Idiots .

After a different fireplace repair company charged us $70 to show up and say they wouldn't even…read moretouch our older gas fireplace, we were put in touch with Marco of SBG through the good folks at The Warm Hearth in La Mesa. He not only was very familiar with our unit and had the parts on hand, he was able to squeeze us in on CHRISTMAS EVE. Upfront pricing, only fixed what was necessary, and it now runs like new. It's hard to find excellent customer service and expertise these days and I couldn't possibly recommend this company any more highly.

George is the absolute BEST. So much so I pay extra to have him come nearly 100 miles to my house…read morein Calabasas. My BBQ looks brand new. I've tried so many BBQ cleaners, and they don't love BBQ like George does. We BBQ year round and ask George out twice a year. He is so worth it. Clean, thorough, everything looks brand new when he is done. He is the #1 Professional and knows the ins and outs of your BBQ better than anyone. I cannot say enough about George and his company - from the office to the craftsmanship - A+++++ all around.

Highly recommend All About Fire to service any fireplace issues. George came out as scheduled and…read morespent a great deal of time looking at all components of my gas fireplace. He was knowledgeable and so friendly. He was able to fix all my issues. Very happy with this company.