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    Sue L.

    I've had my eyes set on the Roadie 24 for quite some time but never pulled the trigger because I keep waiting for it to go on sale. I really like the tan color but was also open to other colors too. We already own a Tundra 45 but wanted something smaller for weekend grocery runs. I personally love Yeti items because they are durable with great insulation to keep your ice to last longer compared to regular coolers, which is why they are high in cost. I finally decided to stop by this location to take a look once last time. I love how huge the store is and all the different items that they sell. From water bottles, to backpacks, to coolers, they have everything that you need to keep your food/drinks cold. The employee that helped us was extremely friendly and knowledgeable. I ended up pulling the trigger and got the Roadie 24 in Wild Vine Red! They also had a promo that if you purchased this specific roadie, you can get 2 free 34 oz Yonder Bottles. I am extremely happy with my purchase and cannot wait to start using it!!

    Outside
    Lori N.

    It all started with a YETI thermos. Then a YETI lunch box cooler, and I was hooked. Happy to see so many YETI items in one place here and all the different colors. I typically order their products online, but it's nice to actually touch and feel their products before purchasing. YETI is known for their high quality materials in their products. I want a YETI cooler, which supposedly keeps ice for something like over a week. And those cool colors too! The one downside about their products is that they tend to be heavier and bulkier compared to similar products. That's due to the much higher quality materials used, but it can be an issue nonetheless. Speaking of quality and durability, they have a cooler on display that a bear tried unsuccessfully to tear into. I must say, that IS impressive! In terms of value, it's not inexpensive. Sure, a styrofoam cooler technically works too. But you get what you pay for. If anyone wants to buy me a Christmas gift, anything from YETI would be great! lol

    Interior
    Gene D.

    Didnt' realize the Amazon book store closed down some time go so decided to pay a visit. I am not exactly a fan of Yeti products, I have only seen them around and it seems to be a very reliable brand. I am aware every single product here is built to last a long time and keep your stuff cold for who knows how long. The interior is nice and trendy so you can't say anything bad about that. My issue is..the prices...they are really selling single hats/caps for 30 dollars each??? That's a mind twister, YETI's prices for all of their products are very high. Maybe there is a need for this kind of higher quality productline, however there are a lot of alternative product choices besides YETI that still get the job done. Figure out what works for you

    Entryway
    Harry W.

    By some weird twist of fate, I have been slowly amassing a small collection of YETI mugs in the vain attempt to keep my coffee warm and myself awake and alert.. the coffee stays warm, but I'm always sleepy a At the location of the short-lived Amazon Bookstore that once graced this address now resides a YETI store. For those unfamiliar, over the last few years, YETI has become a prestige brand known for its rugged and nearly indestructible coolers that keep food and drink cool for days on end. First known by serious fans of the outdoors such as hunters and sure.. hardcore tailgaters too. :) Price conscious shoppers won't find many bargains here as the coolers start well north of $250 apiece. But these are built like tanks! Not your father's Old-school flimsy Coleman ice chests. Once inside, there are different coolers set out on the sales floor as if they were automobiles.. And just like buying a car, there is a palette if different colors and sizes that YETI coolers come in. Inside the back half of the store you will find the central sales counter and the back wall completely overflowing with YETI tumblers and water bottles. Unique YETI-branded items inside the store include backpacks, hard roller luggage, YETI T-shirts and more.. Existing YETI users can also find spare bottle tops, magnetic slider tops for their YETI tumblers and other small YETI accessories. Purchase your goodies from the back counter. YETI store personnel keep a low profile, so find them near that central sales table against the back wall. Yup! This is definitely the YETI Mothership for NorCal!

    extra fancy coolee
    Yu S.

    A large collection of Yeti ice cooler. We didn't buy any but was impressed to see so many fancy options available from added cushions, cup holders, and other accessories to unique colors, of all sizes from lunch box to full cooler with large handles and all terrain wheels. Nested in the beautiful Santana Row. If you are like us and wondered why is YETI so popular, here's a perfect place to look at it in person

    Lil rope handle color accessories for your cooler (can only get in this store).
    nick l.

    Sophie and Sophia are the best! So kind and knowledgeable. Helps remember their names, being so similar and all, but ask for either of them. Can get you whatever you may need.

    Storefront
    Joanna S.

    I was stoked that the Bay Area had a YETI store. I've been a fan of the products for years. I wasn't aware of the grand opening till I got an email from Santana Row about upcoming events. As you enter, the first things you see are the coolers. Different sizes and colors. They had a couple of coolers filled with beverages, but I wasn't sure if those were free for customers so I didn't grab anything. Further in the back are the mugs and tumblers. I have a couple of mugs, but always wanted to get a tumbler that can fit in a car cup holder. So in a future visit, I plan to grab one. I was told they came out with 2 new colors - a lilac purple and a light teal blue. In the middle of the store are the backpacks, duffle bags and packing cubes. I bought their Crossover 22 backpack. I wanted a backpack for travel and work and this was the right size. The most expensive backpack I bought , but the backpacks come with a 3-year warranty and the material is solid and sturdy. I'm confident the backpack will last long. Positive experience overall. Staff were super nice and very knowledgeable about the products. There are no cash registers, so finding where to pay can be confusing. There is a table in the back in front of the mugs/tumblers where you can pay for your items.

    Teri A.

    What a truly amazing store! I am a relatively new to YETI products but this store has everything one could want. And some unique items too.

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    10 months ago

    Best design! Got lots of from the San Jose store as gift to my friends! Always got the best comments! I see them using every day!

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    Ask the Community - YETI San Jose

    Review Highlights - YETI San Jose

    I wasn't aware of the grand opening till I got an email from Santana Row about upcoming events.

    Mentioned in 6 reviews

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    Sports Basement

    Sports Basement

    4.4(497 reviews)
    2.4 mi
    $$

    For the first time, we decided to rent ski clothes instead of buying and we couldn't have been…read morehappier. It was very cost effective and IMO it works incredibly well for families with growing children. We were going in a last minute trip and I was able to find everything I needed for a very reasonable renting price and just needed to spend a few minutes inside the store. Staff was super helpful guiding me through the process. This is my favorite Sports Basement location. Highly recommend!

    "Best Footwear Experience--Ask for Steve!"…read more I've been to countless running and shoe stores over the years, but my experience at the Campbell Sports Basement was on an entirely different level. If you are looking for new shoes, do yourself a favor and find Steve in the footwear department. His knowledge is genuinely unmatched. He didn't just point me to the newest or most expensive model; he took the time to understand the mechanics of my feet and explain the nuances of every shoe we discussed. He even had me running down the aisles in various pairs to ensure the fit and feel were perfect. It was easily the best customer service I've ever had, better than some shoe speciality shop! To top it off, I found out about their "Love Your Purchase" return policy. It's a total game-changer--knowing I can actually test these out and bring them back if they don't work for my feet gives me so much peace of mind. Between Steve's expertise and the store's return policy, I won't be going anywhere else for my gear.

    Photos
    Sports Basement
    Sports Basement - ON Cloudsurfer 2

    ON Cloudsurfer 2

    Sports Basement

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    DICK'S Sporting Goods - Fully stocked with a great selection of activewear!

    DICK'S Sporting Goods

    2.4(130 reviews)
    5.4 mi
    $$

    Marcus was excellent with customer service. I really appreciate how professional he is. I was able…read moreto find all the things I needed and dicks has wonderful prices. Thanks Marcus

    Posting this as a cautionary tale for anyone buying shoes at Dick's Sporting Goods - Sunnyvale…read more This would have been a one star rating if not for Xavier in Footwear. Excellent service and attitude. I bought a pair of On Cloud shoes and within 5 days realized they were too big. The issue only showed up in real-world use: when walking downhill my foot slid forward into the toe box. That's not something you reliably catch by taking a few steps indoors. I went back to do a simple exchange (not a refund). The shoes were clean and in excellent condition. The only visible difference was very slight yellowing on the outsole contact pads -- noticeable under their bright store lighting but not dirty, or damaged. At first I was told the exchange would be fine. After further inspection, they reversed course and said the shoes were not "resaleable" due to wear. I spoke with multiple people (each initially identifying themselves as "the manager" before clarifying their role), and after a lot of back and forth the best options offered were: * 15% off a replacement pair, or * $60 store credit as a "no receipt return" value (they said this reflects the lowest recent selling price and excludes clearance). I ultimately took the $60 credit because my time is worth something and I needed the correct size. But the key takeaway is this: If you buy shoes here, assume you cannot test them outdoors -- even briefly -- without risking being denied an exchange. The 90-day return policy sounds generous, but in practice footwear appears to need to look completely unworn to qualify. I'm sharing this so others don't make the same assumption I did.

    Photos
    DICK'S Sporting Goods - Convenient shoe request kiosk!

    Convenient shoe request kiosk!

    DICK'S Sporting Goods - Taken with lighting at cash register

    Taken with lighting at cash register

    DICK'S Sporting Goods - Entrance

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    Entrance

    Friendly FFL Services - Fire arm purchase using Friendly FFL

    Friendly FFL Services

    5.0(28 reviews)
    1.5 miWest San Jose

    When I moved to San Jose, I needed to find a great FFL. I don't really prefer working with gun…read moreshops because they tend to be too busy with other things to take care of my transfer needs. For reference , I am a gunsmith and a former owner of Graphite Dynamics, which was a firearms development company. I ran into Friendly FFL. They are a really small place that only does DROS services and they don't sell actual firearms. Loc is a great guy who runs the place. He is an instructor as well as an RO., and he really knows his stuff. Most of all, he literally is friendly. I can tell you from my experience that a lot of FFL folks tend to be gun snobs who act like they know everything and actually look down on customers like we are peasants who know nothing about guns. It's unfortunate that this hobby has a lot of know it all jerks.. They are really friendly and best of all because they are a very knowledgeable. They are more than happy to answer your questions no matter how dumb you may think your question is.. they really do make the firearms hobby more enjoyable . it is especially important when you live in California where there are so many gun laws that changed almost monthly that it's good to have a knowledgeable person to help you deal with it all.. I haven't done any firearms transfers yet, but I've done several ammunition transfers and it was a breeze. Overall, their prices are very low and they are very good at letting you know when your stuff has come in.. As a gunsmith and former firearms company owner, I would highly recommend Friendly FFL.

    I called Loc to order some ammo. Before calling, his website was amazing, so simple to work through…read moreand also had all his pricing on there. He defintiely works with you on any situation, I would highly recommend him if you want friendly and approachable customer service. It's easy to find but the driveway can be easy to miss since there's like a bunch right next to each other. He even puts all my packages on a dolly ready to go, all 110lbs. Making an appointment is too easy and he incredibly accommodating.

    Photos
    Friendly FFL Services - Ammo purchase from online shipped to Friendly FFL

    Ammo purchase from online shipped to Friendly FFL

    Friendly FFL Services - Business card

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    Business card

    Manzano Munitions - Agency Arms CA NOC 2.0

    Manzano Munitions

    4.9(75 reviews)
    1.8 mi

    Truly one of the best gun stores in the entire Bay Area. Extremely knowledgeable, approachable,…read morefriendly, and experienced staff who will help you. If you are brand new to the firearm world there is probably not a better place to start than this shop. If you are just looking to buy just go in there let them know or ask their opinions and in my experience they will help you get what you want if its within their ability to do so. If your looking for more they can easily direct you to staff who offer group and private lessons who can take a novice shooter and make you better in a couple hours and are very supportive throughout the process. I really hope that Manzano keeps going and can set the standard for all other shops to strive for.

    Absolutely top-tier FFL shop. From the second you walk in, you're treated like family. Warm,…read morewelcoming, and genuinely happy to help. The staff behind the counter are incredibly knowledgeable and more importantly, they're actual shooters with real experience. You can tell right away these guys live the lifestyle and know their gear inside and out, not just random internet keyboard warriors pretending to know what they're talking about. They take the time to answer questions, give honest advice, and make sure you leave confident in your purchase. No pressure, no ego, just solid people who care about their customers and the shooting community. Rare to find a shop with this level of professionalism and authenticity these days. Easily one of the best FFL experiences I've had. Highly recommend supporting this place. I've been coming back since they opened and the service has stayed consistent

    Photos
    Manzano Munitions - Agency Arms Alias with Trijicon RCR and Modlite PL350

    Agency Arms Alias with Trijicon RCR and Modlite PL350

    Manzano Munitions
    Manzano Munitions - Agency Arms CA NOC 2.0

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    Agency Arms CA NOC 2.0

    REI - The in-store rock climbing wall

    REI

    3.9(476 reviews)
    3.3 miWest San Jose
    $$$

    The selection of shoes was excellent and I easily found qualified help as well as shoes 30 percent…read moreoff. The sales associate had immediate knowledge like if the item was waterproof and they proactively added nice socks which made the shoes work. Otherwise they did not fit. I also liked that he gave me a nice pro briefing on gators which are another snow solution if you have high or low shoes. A second sales guy made sure the shoes had the right discount tag. I was ignored for an hour a different store the day prior. It was nice to have regular service again! This restored my faith in good customer service.

    Nice big and open parking lot. Apparently there's construction going on one side of the parking lot…read moreand I heard houses are getting put up, but I'm not too sure. Nevertheless, this particular REI has a really big location as well as a discount store in a smaller building, that's just about 20 feet away from their actual store. They always have a great selection of camping/hiking and outdoor equipment! I've bought some great hiking shoes here that were waterproof and currently just got a great jacket that is very lightweight and incredibly warm or at least keeps the wind off of me when I hike. Some things are little overpriced but within inflation everything seems to be expensive so whatever. That's why I always like checking there secondhand items first and then coming to the actual store. Great idea!

    Photos
    REI - Replacement Buckle

    Replacement Buckle

    REI - Rock climbing structure

    Rock climbing structure

    REI - Camping supplies

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    Camping supplies

    YETI San Jose - outdoorgear - Updated May 2026

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