I've been a customer for about 15 years but I recently took a cocktail dress which I had only worn…read moreonce and they completely ruined it. The garment was marked "dry clean only" and is covered in paillettes and they charged me $20 to dry clean it and when I got it home and opened the plastic bag, probably half of the paillettes were ripped of and big chunks of the underlying fabric were exposed. It is ruined and I'll never go back

Failed to follow my instructions explicit instructions not to hang my heavy cashmere sweater. This…read moreeven after agreeing that they could follow my instructions. I even said that the heavy sweater should not be folded over hanger either, but folded and put into box or wrapped up like dress shirts often are done. I warned the clerk this was a special and expensive sweater. Upon looking at the sweater, which is a very heavy knit cashmere cardigan, it was not clean at all. Asked for a refund on the lack of cleaning. At least the other items looked alright. I'd never take anything here that you cherish or was expensive because they'll say one thing but still do what they want.

They have great customer service. Would come again. They were very nice and helpful, I did dry…read morecleaning and laundry. I also needed a zipper replaced.

This place is great. I dropped off about 12 items at 730am and picked them up same day around…read more545pm, cleaned and starched perfectly. Was welcomed the moment I came in the door by a friendly woman behind the counter she asked me what I needed and the specifics all while being pleasant and courteous. Total came out to about 60 dollars which considering I tried another local competitor and it was 60 dollars for half the number of items! This please is definitely a great value for your money with even better results then more expensive places. Will definitely be returning.

I've went here reliably for years. I wear a number of suits (I'm a lawyer). They have always been…read morereliable and affordable. My clothes are always well pressed, clean, and ready when they say they are. I don't care for my clothes to be on wire hangers and I keep forgetting to bring my own... This might not be unusual, but the only warning I'd ever give anyone is be careful of anything you take to a hot climate. I took a suit and wore it in the Philippines for some international lawyering and missed the memo that government buildings are not air conditioned. I got hot and had some odd, chemical rash from my suit, no doubt some interaction with the chemicals and my sweat.

Update 2019: I recently gave the business a 1 star review but due to some recent updates I am…read morechanging my review back to the 5 stars the deserve. They have always done a wonderful job for us and we love coming here. Even after moving we will continue to bring our items here. Thanks! Tony

Michael Coble…read more coble_3@yahoo.com ​August 6, 2026 ​Miller Custom Cleaners Attn: Millie, Manager 2216 N Collins St, Suite A Arlington, TX 76011 ​RE: DEMAND FOR PAYMENT - LOST AND ERRANTLY DELIVERED GARMENT ​Dear Millie, ​This letter serves as a formal demand for financial compensation regarding a brand-new shirt that was lost and misdelivered due to the negligence of your business. ​As documented by the enclosed receipt, I purchased the item on June 27, 2026, and promptly brought it along with three other items (four items total) to your location in a bag for dry cleaning in preparation for the July 4th holiday. Per our usual arrangement, no physical ticket number was provided; instead, your staff logged the drop-off under my telephone number you receiving a text message from your business notifying me when to return, I came to pick up my items, only to be given a single pink shirt while three items were missing. Over the subsequent days and weeks, your team searched for the missing garments and located two of them, leaving my new shirt as the final missing item. ​Your staff eventually acknowledged that the item was lost and confirmed after reviewing your video surveillance system exactly how the shirt wound up in the possession of another customer. Your staff contacted that individual to request the shirt back, but the customer denied having it. ​Following this discovery, your business offered me a $50 refund and $50 in dry-cleaning store credit. I explicitly refused and refuted this offer, as $50 cash and store credit do not make me whole for a brand-new $109 garment lost by your establishment. Since rejecting that inadequate offer, your business has flatly refused to compensate me for the actual replacement value of the shirt. ​Because the garment was new and I possess the original purchase receipt, I am legally entitled to recover its full replacement value. Therefore, I am demanding a refund totaling $117.98, which breaks down as follows: ​Item Cost: $109.00 ​Texas State Sales Tax (8.25%): $8.98 (A copy of the original purchase receipt from June 27, 2026, is enclosed for your reference.) ​Please remit payment in full via check or digital transfer to the address or contact information listed above within seven (7) days of receipt of this letter (by August 13, 2026). ​If payment is not received by this deadline, I will escalate this matter without further notice. My next steps will include: ​Filing a claim in the local Justice of the Peace (Small Claims) Court to recover the full cost of the garment, plus court costs and filing fees. ​Filing formal complaints with the Better Business Bureau and the Texas Office of the Attorney General regarding unfair and deceptive business practices. ​Filing a police report regarding the conversion and withholding of personal property. ​I prefer to resolve this amicably and professionally. I trust you will do the right thing and settle this matter promptly. ​Sincerely, ​Michael Coble

Needed a place to dry clean my uniforms while I was in town and chose this place for the good…read morereviews. They did not disappoint. Great customer service and clothes were ready on time.

Great service! friendly and convenient. Highly recommended. been with them for years and still the…read moresame

False advertimy. Sign out front says $1.79, except dresses overcoats leather, fur, suede, pleats,…read moreor anything fancy. $.99 men laundered shirts. I was so surprised when my bill was $153.31 for 22 item, eleven pants, eleven shirts. I was told if I had asked they would have told me it wasn't $1.79 anymore. I said I didn't think I had to ask since the sign out front over the building still said $1.79 Cleaners! Never again!

I took my clothes for dry cleaning to Discount Cleaners in Irving they did a very good job and the…read moreprices are very low. I will be a repeat customer and they have the best customer service.

Beware. This dry cleaner lost one of my suits and made no effort to resolve the issue when I called…read morethem about it or when I went to see them

Kind and thorough. Great price, never a service issue, tailor also does great work. Convenient and…read moreaccessible.

I don't know why it's so hard to find a place to do alterations. This location was recommended to…read moreme by my cleaners. They are always friendly and alterations never take long. Something like 3 days. If you need dry cleaning, they can take care of that too. They always say, 'we hope to see you again soon'. Very friendly. Customer service goes miles! I'd recommend them to anyone.

I am very confused by this place now. When I first moved to the area a few years ago we found Ike's…read moreand I had nothing but positive reviews. There was a sweet lady working there who knew me by name and what truck I drove. She always had a smile on her face and we would chat while she sorted through my shirts and gave me my ticket. The last two times I have gone it has not been as pleasant. The second to last time was a few days before my wedding - I wanted some shirt options for the wedding rehearsal so I took the shirts in on a Tuesday (wedding rehearsal was on a Friday). I went to pick up my shirts that Friday and she could not even find the shirts which was extremely aggravating. I ended up having to go purchase a new shirt because I didn't have many other options. I came back after my honeymoon over a week later and the shirts were up waiting for me - same lady was there and recognized me but offered no apology. Last time I went I dropped off a few more shirts and some ties. A couple days later I went back into the store and the shirts were ready but the lady had trouble finding the ties and told me to come back the next day. I was extremely frustrated but luckily the next day the ties were there. I do not know if this place is under new management or what but it is really going downhill fast and I am strongly considering finding a new location which is a shame because for about two years I gave this store my business at least once a month and the service was 5 star quality.