I've been a customer for about 15 years but I recently took a cocktail dress which I had only worn…read moreonce and they completely ruined it. The garment was marked "dry clean only" and is covered in paillettes and they charged me $20 to dry clean it and when I got it home and opened the plastic bag, probably half of the paillettes were ripped of and big chunks of the underlying fabric were exposed. It is ruined and I'll never go back

Failed to follow my instructions explicit instructions not to hang my heavy cashmere sweater. This…read moreeven after agreeing that they could follow my instructions. I even said that the heavy sweater should not be folded over hanger either, but folded and put into box or wrapped up like dress shirts often are done. I warned the clerk this was a special and expensive sweater. Upon looking at the sweater, which is a very heavy knit cashmere cardigan, it was not clean at all. Asked for a refund on the lack of cleaning. At least the other items looked alright. I'd never take anything here that you cherish or was expensive because they'll say one thing but still do what they want.

They have great customer service. Would come again. They were very nice and helpful, I did dry…read morecleaning and laundry. I also needed a zipper replaced.

This place is great. I dropped off about 12 items at 730am and picked them up same day around…read more545pm, cleaned and starched perfectly. Was welcomed the moment I came in the door by a friendly woman behind the counter she asked me what I needed and the specifics all while being pleasant and courteous. Total came out to about 60 dollars which considering I tried another local competitor and it was 60 dollars for half the number of items! This please is definitely a great value for your money with even better results then more expensive places. Will definitely be returning.

I've went here reliably for years. I wear a number of suits (I'm a lawyer). They have always been…read morereliable and affordable. My clothes are always well pressed, clean, and ready when they say they are. I don't care for my clothes to be on wire hangers and I keep forgetting to bring my own... This might not be unusual, but the only warning I'd ever give anyone is be careful of anything you take to a hot climate. I took a suit and wore it in the Philippines for some international lawyering and missed the memo that government buildings are not air conditioned. I got hot and had some odd, chemical rash from my suit, no doubt some interaction with the chemicals and my sweat.

I flew into DFW for a last minute event and needed a suit and shirt pressed FAST!…read more They were able to help me out with a big smile and got it done with plenty of time to spare!

Ruined 2/2 of the items I dropped off. I dropped off a faux fur blanket and a dress I bought from a…read morelocal designer in Greece - blanket totally ruined, and dress now covered in snags and stains that were not previously there. Faux Fur Blanket - they told me upfront that it was damaged and offered to refund the $35 dry clean. I told them the cost of the West Elm blanket and asked for them to pay for a new one. After about 20-30 minutes of waiting while they went back and forth with their manager, they agreed and apologized profusely. They asked me not to write a negative review, and I was not going to as they apologized and paid for the item, BUT that was until I got home and saw my dress ruined, and they refused to admit fault. Dress - VERY different experience - women working in the front was very rude this time and refused to responsibility for the damages. She told me the stains and snags were there previously, which is an objective lie and I have countless photos of me wearing the dress (wore it ONE time). She refused to admit any responsibility despite causing numerous stains and snags. I asked to speak to the manager and she refused to tell me what day or time he works. I asked for him to call me, she told me not possible. I asked for him to email me, also not possible. She could offer nothing other than for me to call the store every day and ask if he was in the store. I wish I never came here. Do not recommend. Do not trust this business with anything you care about. EDIT: I talked to 3 women - one of which was named Pooja, not sure what the others names were. The women with glasses was the women with the dress who refused to accept any fault or take my complaints seriously. Pooja was very kind and apologetic and happy to do what she could to try to make things right when she saw the dress on my 3rd visit back here. She brought out the dry cleaner who was kind as well and willing to try to get the stains out - still no acknowledgment of the new snags though, and told it was just the material.

Needed a place to dry clean my uniforms while I was in town and chose this place for the good…read morereviews. They did not disappoint. Great customer service and clothes were ready on time.

Great service! friendly and convenient. Highly recommended. been with them for years and still the…read moresame

False advertimy. Sign out front says $1.79, except dresses overcoats leather, fur, suede, pleats,…read moreor anything fancy. $.99 men laundered shirts. I was so surprised when my bill was $153.31 for 22 item, eleven pants, eleven shirts. I was told if I had asked they would have told me it wasn't $1.79 anymore. I said I didn't think I had to ask since the sign out front over the building still said $1.79 Cleaners! Never again!

I took my clothes for dry cleaning to Discount Cleaners in Irving they did a very good job and the…read moreprices are very low. I will be a repeat customer and they have the best customer service.

Beware. This dry cleaner lost one of my suits and made no effort to resolve the issue when I called…read morethem about it or when I went to see them

Kind and thorough. Great price, never a service issue, tailor also does great work. Convenient and…read moreaccessible.

I don't know why it's so hard to find a place to do alterations. This location was recommended to…read moreme by my cleaners. They are always friendly and alterations never take long. Something like 3 days. If you need dry cleaning, they can take care of that too. They always say, 'we hope to see you again soon'. Very friendly. Customer service goes miles! I'd recommend them to anyone.

I am very confused by this place now. When I first moved to the area a few years ago we found Ike's…read moreand I had nothing but positive reviews. There was a sweet lady working there who knew me by name and what truck I drove. She always had a smile on her face and we would chat while she sorted through my shirts and gave me my ticket. The last two times I have gone it has not been as pleasant. The second to last time was a few days before my wedding - I wanted some shirt options for the wedding rehearsal so I took the shirts in on a Tuesday (wedding rehearsal was on a Friday). I went to pick up my shirts that Friday and she could not even find the shirts which was extremely aggravating. I ended up having to go purchase a new shirt because I didn't have many other options. I came back after my honeymoon over a week later and the shirts were up waiting for me - same lady was there and recognized me but offered no apology. Last time I went I dropped off a few more shirts and some ties. A couple days later I went back into the store and the shirts were ready but the lady had trouble finding the ties and told me to come back the next day. I was extremely frustrated but luckily the next day the ties were there. I do not know if this place is under new management or what but it is really going downhill fast and I am strongly considering finding a new location which is a shame because for about two years I gave this store my business at least once a month and the service was 5 star quality.