Crystal gave me a very quick turn around to tailor my dress shirt. She tailored my seams and now my…read moreshirt fits way better!

I have taken a couple of designer gown to Crystals for alterations and they do an OUTSTANDING job…read more Love this place and quick turnaround with amazing detail. Cannot recommend this place enough. Thank you!!

Very efficient and adhere to their timelines. They are personable and professional. You can expect…read moresome singed buttons, and they don't catch or fix garments with tears. Long term customers receive good service, and for the most part they try and use your name when you come in. I continue to use them due to convenience and hours.

This cleaners is horrible!!! I went to pick up my clothes and they wanted to charge me $9 more than…read morewhat was on my drop off receipt. You can't just change the price on a customer without a proper reason/notification. I will NOT be back!

They have great customer service. Would come again. They were very nice and helpful, I did dry…read morecleaning and laundry. I also needed a zipper replaced.

This place is great. I dropped off about 12 items at 730am and picked them up same day around…read more545pm, cleaned and starched perfectly. Was welcomed the moment I came in the door by a friendly woman behind the counter she asked me what I needed and the specifics all while being pleasant and courteous. Total came out to about 60 dollars which considering I tried another local competitor and it was 60 dollars for half the number of items! This please is definitely a great value for your money with even better results then more expensive places. Will definitely be returning.

I've went here reliably for years. I wear a number of suits (I'm a lawyer). They have always been…read morereliable and affordable. My clothes are always well pressed, clean, and ready when they say they are. I don't care for my clothes to be on wire hangers and I keep forgetting to bring my own... This might not be unusual, but the only warning I'd ever give anyone is be careful of anything you take to a hot climate. I took a suit and wore it in the Philippines for some international lawyering and missed the memo that government buildings are not air conditioned. I got hot and had some odd, chemical rash from my suit, no doubt some interaction with the chemicals and my sweat.

Update 2019: I recently gave the business a 1 star review but due to some recent updates I am…read morechanging my review back to the 5 stars the deserve. They have always done a wonderful job for us and we love coming here. Even after moving we will continue to bring our items here. Thanks! Tony

I flew into DFW for a last minute event and needed a suit and shirt pressed FAST!…read more They were able to help me out with a big smile and got it done with plenty of time to spare!

These guys so personable and delivers spot in. They don't put any barcodes on your garments- going…read moreold schools is good thing-

Upon moving to Bedford this was the first cleaners I tried. Was not overly impressed. This location…read moreis not exactly the easiest to pull in and out of which just adds hassle and annoyance coming and going. The front counter person was nice and kind but the prices seemed a bit on the higher end. The turn around was not quick I dropped off my clothes on Sunday because they are one of the few places open on Sunday and couldn't pick the up till Wednesday! That's crazy I had to take back a few items to just make sure I'd have clothes to wear Monday - Wednesday until I could pick up. Also signs say they offer pick up and delivery that would have been amazing to have been offered that but it never was. All in all just wasn't impressed there are cheaper options with just as good service and much quicker turn around time than this business.

DO NOT USE THIS DRY CLEANER. I am absolutely disgusted by my experience and would not trust this…read morebusiness to clean anything that touches my body. I specifically drove from Southlake to Irving because the owner, Ahmad Farzana, quoted me $16.99 each to clean four double-lined Pottery Barn curtain panels. Every cleaner nearby wanted over $40 per panel, so I thought I had found a great deal. Instead, I wasted my time, gas, and approximately $75 for curtains that, based on the condition in which they were returned to me, were not cleaned AT ALL. I waited five days, drove all the way back to Irving to pick them up, brought them home, removed the plastic, and was honestly in complete shock. THEY WERE STILL DIRTY, DUSTY, AND COVERED IN PET HAIR (I don't have pets) AND OTHER DEBRIS. Even more disgusting, there were dark human hairs on them that were not mine most likely from laying on their dirty floors. They appeared as though they had simply been pressed, put back on hangers, covered in dry-cleaning plastic, and handed back to me. I immediately called the owner and requested a refund. He insisted that he had personally cleaned them and told me I was welcome to bring them back. Absolutely not. I already drove approximately 40 minutes each way TWICE and went five days without curtains in my living room. Why would I make another 80-minute round trip, wait again, and trust the same business to redo a service when I have no confidence was performed the first time? I then sent the owner photos and videos documenting exactly how the curtains were returned to me. His response was that I should have told him beforehand that there were "stains." I'm sorry--isn't removing dirt and stains literally the purpose of professional cleaning? And these supposed "stains" included a few marks from WASHABLE Crayola marker from my toddler. I sprayed Dawn dish soap on one of the marks at home and it disappeared immediately. (See video). But forget the washable marker for a minute. Explain the dust, dirt, pet hair, human hair and debris that were still on curtains I had just paid a professional cleaner to clean. That is what disgusts me the most. If a business advertises unusually inexpensive dry-cleaning prices, customers should still be able to expect that their belongings are actually being CLEANED. Pressing something, putting it on a hanger and wrapping it in plastic does not make a dirty item clean. I have photos, videos, my receipt and my communications with the owner documenting this entire experience, including the condition in which the curtains were returned. I will be submitting a formal consumer complaint to the Texas Attorney General's Consumer Protection Division regarding the service I paid for and the condition in which my belongings were returned. I will also be contacting the Texas Commission on Environmental Quality (TCEQ) Dry Cleaner Registration Program to verify that this location is properly registered and operating in compliance with Texas requirements applicable to dry-cleaning facilities. BUYER BEWARE. Based on my experience, I would NEVER bring a shirt, dress, bedding, curtains, or anything else here--especially something that touches my skin. If four curtain panels can come back from a professional cleaner still dirty, dusty and covered in unknown hair, I have absolutely no confidence in the cleanliness of anything coming out of this establishment. I drove out of my way because the price seemed like a great deal. It wasn't. Cheap dry cleaning isn't a bargain if your belongings come back dirty. I would gladly have paid the $40+ per panel somewhere else had I known this would be the result. I strongly recommend taking your belongings--and your money--somewhere else.

False advertimy. Sign out front says $1.79, except dresses overcoats leather, fur, suede, pleats,…read moreor anything fancy. $.99 men laundered shirts. I was so surprised when my bill was $153.31 for 22 item, eleven pants, eleven shirts. I was told if I had asked they would have told me it wasn't $1.79 anymore. I said I didn't think I had to ask since the sign out front over the building still said $1.79 Cleaners! Never again!

Beware. This dry cleaner lost one of my suits and made no effort to resolve the issue when I called…read morethem about it or when I went to see them

Kind and thorough. Great price, never a service issue, tailor also does great work. Convenient and…read moreaccessible.

I don't know why it's so hard to find a place to do alterations. This location was recommended to…read moreme by my cleaners. They are always friendly and alterations never take long. Something like 3 days. If you need dry cleaning, they can take care of that too. They always say, 'we hope to see you again soon'. Very friendly. Customer service goes miles! I'd recommend them to anyone.

I am very confused by this place now. When I first moved to the area a few years ago we found Ike's…read moreand I had nothing but positive reviews. There was a sweet lady working there who knew me by name and what truck I drove. She always had a smile on her face and we would chat while she sorted through my shirts and gave me my ticket. The last two times I have gone it has not been as pleasant. The second to last time was a few days before my wedding - I wanted some shirt options for the wedding rehearsal so I took the shirts in on a Tuesday (wedding rehearsal was on a Friday). I went to pick up my shirts that Friday and she could not even find the shirts which was extremely aggravating. I ended up having to go purchase a new shirt because I didn't have many other options. I came back after my honeymoon over a week later and the shirts were up waiting for me - same lady was there and recognized me but offered no apology. Last time I went I dropped off a few more shirts and some ties. A couple days later I went back into the store and the shirts were ready but the lady had trouble finding the ties and told me to come back the next day. I was extremely frustrated but luckily the next day the ties were there. I do not know if this place is under new management or what but it is really going downhill fast and I am strongly considering finding a new location which is a shame because for about two years I gave this store my business at least once a month and the service was 5 star quality.

I have been going there close to twenty years now and problems here and there but when the owner…read morethat smelled like alcohol chastised me for not parking close enough to the drive through that was it I hope he just keeps running good business away what a shame He Also smells like BO with the alcohol

I've been here about 3-4 times, had similar experiences each time. All the women who work here were…read morefriendly and kind. One thing I noticed each time I brought my clothes here and left with them was that there was a strong smell on my clothes similar to that of a curry/house smell. Being an Indian person myself I could pick up on the smell very quickly but when you bring your clothes to be washed and cleaned you don't want anything pungent on your clothes. This was the result each time I brought it here, this will be my last time using this place. Additionally, I came in about 2 hours ago around 10 am and the man who assisted me reeked of alcohol, i don't have anything against drinking but it was extremely unprofessional in my opinion and he wasn't very pleasant or kind. I would avoid as there are several negative reviews of this place.