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Custom Cleaners

4.1 (106 reviews)
ModerateDry Cleaning
Closed Closed

Services - Custom Cleaners

Dry cleaning

Carpet and upholstery stain treatment

Custom Cleaners Photos

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Kirk R.

This cleaners did not clean my clothes, clothing came back with stains. I went home and washed them in my friends washing machine and the stains came off. My opinion is that they may not actually be washing the clothes. I also requested to have my clothes dry cleaned and the short Hispanic lady at the front told me that they don't do that and only follow what the tags says. I asked her why don't you tell customers that you won't dry clean when requested and she said "cause you don't know how dry cleaning works and how we clean here". It seems like they don't care what the customer requests. She said the old Asian guy, "the owner" doesn't listen to her or the customers when they provide feedback or make any requests. I don't think this place actually tries to do a professional cleaning / dry cleaning. I think they just toss some of the clothes in a washing machine using cheap quality supplies. On top of that they provide bad customer service and will ruin/shrink your hard-earned nice clothes.

Willis C.

Finally, I found a cleaners in the DFW area that performs the job as requested and not as they want to do. Since moving here I have tried 3 other dry-cleaners and each ruined a something because they did not follow my request. Thankfully I found Customer Cleaners. Want my polo shirt dry cleaned instead of laundered? No problem, they make note of this and the instructions are printed on the ticket. And guess what, upon pick up it is done as requested. (Wow, what a novel concept). Want my jeans dry-cleaned (yes, I dry-clean my jeans) and pressed without a crease? No problem; again they make note of this and the instructions are printed on the ticket. Again, upon pick up the jeans are cleaned and pressed without a crease. Perhaps I'm a little picky about my clothes but it's never been a problem for me prior to moving here. In addition to listening to their customer, they are quick. I've dropped off 8-10 items in the morning (I think 7:30 is the cut-off) and it's ready for pickup on the same day after 5pm. I love that they put a plastic collar guard on every shirt I take in there (both laundered and dry-clean). What a great touch that is above and beyond in my book. Morning, noon or evening, the staff is always very friendly and helpful. While they do not offer a drive through service, they are very helpful when it comes to getting your cleaned clothes from the facility to your vehicle. Price wise, I cannot tell a difference between them and the other places I have used in DFW. Because things are done as requested I feel that I'm getting a better value for my money. Lastly, I appreciate the fact that the place does not smell of cleaning chemicals. If you're in the area and are in need of a dependable dry-cleaner, look no further; Custom Cleaners is your place. Heck, even if you're not in the area and you're looking for a dependable dry-cleaner, Custom Cleaners is still your place.

Michelle S.

Let me start off by saying I'm skeptical of dry cleaners. I had a coat dry cleaned at a different place and they gave it back to me with a funky smell. I decided to give this place a try. Right before dropping it off I noticed the collar was stained with make up. I was hoping they could get it out. They sure did! That couldn't have been easy so thank you for making my dress look brand new again! I'll definitely be back you've earned my business.

Frayed top

Brought in my new top for stain removal, i got it back with a hole in it. No compensation for my ruined shirt or anything. Do not recommend

Sharon finds the pants after arguing with me that they COULD NOT be there.

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3 months ago

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1 year ago

We have been going to Custom Cleaners for over 10 years and their quality and service are above and beyond!

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1 year ago

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4 years ago

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13 years ago

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3 years ago

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4 years ago

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4 years ago

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4 years ago

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7 years ago

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6 years ago

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4 years ago

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4 years ago

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7 years ago

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5 years ago

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6 years ago

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5 years ago

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5 years ago

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5 years ago

Top notch cleaners with amazing customer service! Prices aren't bad and my garments always look great!

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8 years ago

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5 years ago

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7 years ago

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4 years ago

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9 years ago

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9 years ago

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8 years ago

My dress came out beautiful... I also received a lot of compliments on this dress! I will continue to use this cleaners!

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6 years ago

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9 years ago

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6 years ago

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11 years ago

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10 years ago

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5 years ago

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13 years ago

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11 years ago

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7 years ago

Great service and pricing. Front staff is always courteous, and willing to be flexible on special requests.

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10 years ago

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8 years ago

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13 years ago

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12 years ago

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Ask the Community - Custom Cleaners

What are there charges for laundering shirts with light starch on hangers?

$1.99

Do they do regular laundry services?

yes

Don’t See Your Question? Ask Away!

Review Highlights - Custom Cleaners

I read all the reviews and drove past the ones near my home (I live on Las Colinas).

Mentioned in 3 reviews

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Custom Cleaners - dryclean - Updated May 2026

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