Update 2019: I recently gave the business a 1 star review but due to some recent updates I am changing my review back to the 5 stars the deserve. They have always done a wonderful job for us and we love coming here. Even after moving we will continue to bring our items here. Thanks! Tony read more

Michael Coble coble_3@yahoo.com ​August 6, 2026 ​Miller Custom Cleaners Attn: Millie, Manager 2216 N Collins St, Suite A Arlington, TX 76011 ​RE: DEMAND FOR PAYMENT - LOST AND ERRANTLY DELIVERED GARMENT ​Dear Millie, ​This letter serves as a formal demand for financial compensation regarding a brand-new shirt that was lost and misdelivered due to the negligence of your business. ​As documented by the enclosed receipt, I purchased the item on June 27, 2026, and promptly brought it along with three other items (four items total) to your location in a bag for dry cleaning in preparation for the July 4th holiday. Per our usual arrangement, no physical ticket number was provided; instead, your staff logged the drop-off under my telephone number you receiving a text message from your business notifying me when to return, I came to pick up my items, only to be given a single pink shirt while three items were missing. Over the subsequent days and weeks, your team searched for the missing garments and located two of them, leaving my new shirt as the final missing item. ​Your staff eventually acknowledged that the item was lost and confirmed after reviewing your video surveillance system exactly how the shirt wound up in the possession of another customer. Your staff contacted that individual to request the shirt back, but the customer denied having it. ​Following this discovery, your business offered me a $50 refund and $50 in dry-cleaning store credit. I explicitly refused and refuted this offer, as $50 cash and store credit do not make me whole for a brand-new $109 garment lost by your establishment. Since rejecting that inadequate offer, your business has flatly refused to compensate me for the actual replacement value of the shirt. ​Because the garment was new and I possess the original purchase receipt, I am legally entitled to recover its full replacement value. Therefore, I am demanding a refund totaling $117.98, which breaks down as follows: ​Item Cost: $109.00 ​Texas State Sales Tax (8.25%): $8.98 (A copy of the original purchase receipt from June 27, 2026, is enclosed for your reference.) ​Please remit payment in full via check or digital transfer to the address or contact information listed above within seven (7) days of receipt of this letter (by August 13, 2026). ​If payment is not received by this deadline, I will escalate this matter without further notice. My next steps will include: ​Filing a claim in the local Justice of the Peace (Small Claims) Court to recover the full cost of the garment, plus court costs and filing fees. ​Filing formal complaints with the Better Business Bureau and the Texas Office of the Attorney General regarding unfair and deceptive business practices. ​Filing a police report regarding the conversion and withholding of personal property. ​I prefer to resolve this amicably and professionally. I trust you will do the right thing and settle this matter promptly. ​Sincerely, ​Michael Coble read more

I flew into DFW for a last minute event and needed a suit and shirt pressed FAST! They were able to help me out with a big smile and got it done with plenty of time to spare! read more

Ruined 2/2 of the items I dropped off. I dropped off a faux fur blanket and a dress I bought from a local designer in Greece - blanket totally ruined, and dress now covered in snags and stains that were not previously there. Faux Fur Blanket - they told me upfront that it was damaged and offered to refund the $35 dry clean. I told them the cost of the West Elm blanket and asked for them to pay for a new one. After about 20-30 minutes of waiting while they went back and forth with their manager, they agreed and apologized profusely. They asked me not to write a negative review, and I was not going to as they apologized and paid for the item, BUT that was until I got home and saw my dress ruined, and they refused to admit fault. Dress - VERY different experience - women working in the front was very rude this time and refused to responsibility for the damages. She told me the stains and snags were there previously, which is an objective lie and I have countless photos of me wearing the dress (wore it ONE time). She refused to admit any responsibility despite causing numerous stains and snags. I asked to speak to the manager and she refused to tell me what day or time he works. I asked for him to call me, she told me not possible. I asked for him to email me, also not possible. She could offer nothing other than for me to call the store every day and ask if he was in the store. I wish I never came here. Do not recommend. Do not trust this business with anything you care about. EDIT: I talked to 3 women - one of which was named Pooja, not sure what the others names were. The women with glasses was the women with the dress who refused to accept any fault or take my complaints seriously. Pooja was very kind and apologetic and happy to do what she could to try to make things right when she saw the dress on my 3rd visit back here. She brought out the dry cleaner who was kind as well and willing to try to get the stains out - still no acknowledgment of the new snags though, and told it was just the material. read more

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Nice people working here- they've done a great job on my clothes and comforters! They have a nice texting system to alert you when your clothes are ready for pickup! read more

There's much better and more friendly cleaners around. The quality was decent but pricey and the one lady I've dealt with is not friendly and curt and short with customers, including me. Also, I was quoted $30 for something and when I picked it up it was $30.89 and told they "round up." What?? It's not the money but imagine if they do that to all customers. Look around, bypass Millers. read more

Super disappointed in the job done here. I needed a patch put on my sons Boy Scout uniform. I called and it was $8 for a small patch. Pricey but I did it anyhow. I picked it up today and the patch isn't sewn on the edges. I'm sure after a few washes the edges will curl. N ***UPDATE*** After posting my review and rating the owner contacted me and asked to please make things right. She asked me to bring back the shirt and she could redo the patch and add another one at no cost. Reluctantly, I agreed and I am happy that I did so. The correction and new patch is much better. Great to see a company correct their errors. read more

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I was looking for a great shoe repair shop near me and this is the best I could find! I live in the Irving area so Euless isn't too far from home. The only reason I am giving 4 stars is my initial experience and the follow up. It seems as though there is a lack of communication which could greatly improve the customer service aspect of the business. The staff is very friendly and the work they do is fantastic! I am very happy about my shoes. I have 2 heels repaired and some wedge heels sole redone. It took about a week for the first two pair, not bad, then about another week to get the soles redone only because they wanted my consent before they started the work because of the price. I plan to come back to Miller's for my dry cleaning needs in the future =) read more

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After I hand over my favorite shirts and show them where are stains are, by the way, this is the third time I picked them up and checked them stains are there still there and unfortunately I can't do anything about them, and both shirts and polo shirt are useless. And looks like ownership has been changed and I won't recommend this place to anyone. Wonder how they didn't even check before dry them at least I could search YouTube to find solutions. read more

This place ruined a designer piece that had a wax coating on it. I told them to remove a stain on the inside and by them dry cleaning the whole thing it became shriveled up and completely lost it's shine. RUINED. How could you look at something like this and make it look worse? Now I don't trust their expertise and will not be back. When I told them they needed to compensate me since they proceeded to dry clean the whole thing, they blamed it on the manufacturer. read more

Customer service here is excellent. last time i got my columbia jacket dry cleaned and they did a neat job! i would certainly recommend this place to others. However, i have given a khurthi and a saree blouse last week. Hopefully that will come out neafly done too. VSomanath read more

Ruined two of my wife's treasured items and refused to accept fault. Detergent stains and snags that were not there previously. Flat out denied the obvious damage in the face of obvious evidence ("there's no way we could have caused that.") Extremely dismissive-- couldn't give out information for the manager including number, email, or even when he'd be in the store(?). Strongly recommend you take your business elsewhere unless you want your stuff ruined. And don't be fooled by the positive reviews, they offer people discounts/incentives for positive reviews. read more

I've been a customer for 10 years and never had any problems. They're always on time and I'm very satisfied with their services. I would recommend this place to my Euless neighbors! read more

Well under new ownership. Quality is not the same and prices went up considerably. Last shirts I had pressed I have one broken button as well. Seems like no starch when I asked for starch. I will give them a chance to correct the issues. read more

I love the owner here! She explained why dry cleaning has gone up so much. I had not taken clothes in for quite a long time, a couple years. I usually steam my own, but didn't feel like it. What she told me made complete sense. A few of my things the stains did not come out. They will be going to good Will. All in all, they did a very good job on my clothes. I was thrilled this was American Owned and English speaking. read more

I LOVED this place the first time I went. THEN.... I took my suit that "That Look Cleaners" ruined. The kind young lady behind the counter told me they could likely fix it (after a brief disclaimer), but kindly took the item with a smile. After I went back, a VERY scattered German lady was yelling at customers. I came to claim my things, and everything but the suit came out. I mentioned the suit and she stared blankly. She said "I don't have any idea what you are talking about..." I reiterated, then said "The one that another cleaner ruined." and she said "It's not ready, but it's ruined. Try next week." I came back a week later, to check on the suit and drop some stuff off. I had a 2 tone blend dress shirt, and the 2nd most crazy lady I ever met there refused to launder it because "It might bleed." I assured her that would be okay, but she refused." She shrieked, "Okay, no money back!" When she brought the suit out she said, "We couldn't fix it but you need to pay. It'll be $__.__. I get they worked on it, but the attitude for something I paid money for and threw away... I went back to pick up the things that I dropped off and to leave one jacket. It was 9:02. I needed to pick it up that afternoon..i saw the sign that said "In by 11, out by 5" but I also knew it was in by 9 and out by 5 otherwise. As I dropped it off I said "I'll pick it up about 6." The lady yelled "No!" I lightheartedly said "I thought it was in by 11, out by 5" and she said "NO! Friday only." From there I said "okay," but thought "kick rocks." Every time I walked in I spent about $100 (2x monthly) and to be handled this way is absurd. I now drop my cleaning off at Highpoint Cleaners on Mid-Cities and it has been great so far. Don't be drawn on by the cleanliness, convenience and the promises. It isn't what it seems. Workers - your boss posts "Review Us" everywhere. With that keep in mind - how you treat people will end up in a review! read more

After the cleaners I had been using for several years closed, I started using one just up the street from Millers. It seemed that they could care less whether I used them or not and most of the time was just downright rude. As I started looking for another place to take my clothes, I saw Miller's. I'm glad I tried them as I found them to be very nice, friendly and my clothes looked great!! I certainly will continue to take my cleaning there and will tell my friends and neighbors if they aren't already using them. Thanks Miller's Cleaners read more

My dad had been using this cleaner for years. After he passed away, I take their laundry in. They were so sweet when I told them about my dad. Their work is excellent! And on time read more

Once again they have exceeded expectations. Thank you so much Pooja for your patience and help!!

Super fast turn-around, brought it in around 11am and had it back by 4pm. The shirts were very well done, pressed perfectly and clean. read more

One year later, and still this is my favorite Laundry. They offer alteration services, and shoe repair along with their Dry Clean and Laundry Service. Often offer discount promotions, always provide quality service, quick turnaround, courteous and friendly staff. Consistent good service. I definitely recommend Miller's Custom Cleaners read more

Miller's Custom Cleaners - Millers - Shoe Repair Near Me - Euless, Texas

We've lived in Euless a year and a half now and have used Miller's quite a few times. We always had good experiences until this week. Ownership appears to have changed. Everyone inside is new and doesn't seem to have any idea what is going on. Wanted to tell me my clothes weren't there before actually asking anyone and they were looking under the wrong name the entire time. Then after waiting for someone in the back to come help was told I'd have to come back later. Incredibly disappointing - will be finding somewhere else to take our clothes from now on. read more

Close to the house and super friendly!! Always smiling! They even have a drop off door which is perfect when you have small children!! read more

I have been coming here for years and they always do an amazing job with dry cleaning here. Highly recommend!

Great service! They were friendly, quick, efficient, and polite. They even followed up my first visit with a phone call to thank me for my business. read more

I have to say their attention to detail is impeccable! Not only were my clothes cleaned and pressed, but they also made sure to clip the sleeves together with a plastic clip so they didn't wrinkle up. They also added a plastic piece on he collar of my shirts so they didn't bunch up in the bag. Excellent dry cleaning company! I will definitely be using their services in the future! read more

Absolutely love Millers Custom Cleaners! They do such a great job with my clothes. They've place new buttons on my pants when I didn't even ask and to top it off, no charge! Ashley and her mom are so sweet and make pick up and drop off so easy at the drive thru window! The owner and other staff are also very pleasant. Ashley even had a personal Christmas card and candy for me during the holidays! Made my day ;) Best cleaners I've ever used! read more

Such a great shop. Their work is amazing!! I've absolutely found my new place. Inexpensive & extremely professional service. My jacket looked brand new. read more

I am long overdue on posting this review, but the service I received today (09/13/18) at Miller's Custom Cleaners did me in... this place is absolutely phenomenal! The dry-cleaning is, well... dry-cleaning (Error free // everything you should expect from a cleaner // ready on time // etc...) But that's not what I'm here for, that part is easy. What's not easy is consistently offering a high level of superior customer service from your entire staff day in and day out. Well Miller's Custom Cleaners does just that! Every. Single. Time. Let's be real nobody is getting giddy about dropping of some laundry... why follow that up with a negative interaction elsewhere? Thank you guys for offering nothing but the best service since my move to the area last year! read more

This is by far the BEST Cleaners in the HEB area. I have been a customer here for a few years now. Every time I stop in to have my cleaning done Julie and her employees are extremely friendly. I have had a few repairs done here as well to my satisfaction. This summer was extremely busy for me, so I had not stopped in for a few months. I got a personal phone call from Julie to see if anything was wrong or why I haven't been dropping cleaning off. The customer service at Miller's is TOP NOTCH. Recently I had my bedding cleaned and it came back like it was BRAND NEW. LOVE LOVE LOVE Miller's Custom Cleaners. read more

Picked up my pants for some hemming work and tighter crotch area, they never once told me a price I had to pay for the crotch part the day I took them there(the Hem was paid for by my company) so I go to pick them up and it's 54 Fucking dollars for some thread to fox the crotch and I also felt racially discriminated against because I'm a WHITE man DO NOT AND I MEAN DO NOT GO HERE UF YOUR WHITE read more

Wasn't a impressed with this place. They have a sign outside that requires you to wear a mask but then saw an employee bringing in loads of clothes without a mask. They charge you $4.00 to use a credit card and also require you to pay in advance. Won't use again. read more

Hands down the best cleaners I have ever had the privilege of being a customer. And customer is not the right word it's more like family. Not only an outstanding job with the clothes but fantastic and friendly people who are always happy to see you. read more

I just moved over to this area and looking for a cleaners. I found this location close to where I am living. It has a great reviews and I see why. The staff is very friendly and provide great service. They are quick with the clothes. The clothes look like they did when first purchased and smell great. The pricing is reasonable too. I definently recommend this location to anyone in the area needing clothes cleaned. read more

This is the best cleaners in the neighborhood and promptly delver the cleaning. Their prices are reasonable and their employees are very courteous and always willing to help read more

I've been looking for a solid dry clean service for awhile, and have received many recommendations about this place. I tried it out for the first time and was very pleased with the results. Highly recommend! read more

Just moved into this area and found this Very nice dry cleaners convenient for me . Fast service and affordable pricing. And excellent customer service wud recommend it to everyone read more

This place came highly recommended. They cleaned two of my dress shirts and my Jason Witten Jersey. They did an outstanding job on the starching for my dress shirts and my jersey looks as good as the day I bought it! I will definitely be returning here. Polite and friendly staff and I think I paid just south of $10 for all three garments! read more

After searching for weeks for a repair shop to get my riding boots repaired, i decided to try Miller's because of the great reviews. The woman at the desk was unhelpful, and said it would take 4 weeks to get them sent in and then returned. With so much up in the air, I decided that I needed to go somewhere that takes care of repairs in house. read more

I dropped off a load of cleaning (a couple of suits, a couple of sportcoats, several pairs of pants) after reading other reviews. The work was done in 24 hours, and except for a suit that I already believed to be beyond redemption (old food-oil stains) everything came back looking quite good. The price seemed better than reasonable for the number of items, especially with such a quick turnaround time. I drove a few extra minutes to get there from Irving, but I will go back again; I'm probably saving money compared to nearer-to-me places, and their work is spot-on (or spot-off, in this case). read more