Excellent Service - prompt and thorough and professional. Very clean process. A±+++++++++++read more

John was great. He came out quickly to give me an estimate and offered a couple of options and…read moreexplained the difference. He ordered the parts and came back a few days later and finished everything quickly. It looks great. His prices are very competitive and he did excellent work.

I paid over $6000 and it took four months and me constantly hounding them to get the initial…read morerequested work done. My chimney is still very dirty and smelly when the fire burns. I will have to use an additional company and pay more to now have it cleaned thoroughly . Disappointing

I would never use this company again. After paying $339 for a chimney cleaning we were told we…read moreneeded to repair flashing and shingles around the stove pipe. We got an estimate from them that also included an estimate for a new wood stove. We hired a different company to fix the shingles & flashing. The roofer said he didn't think the pipe had been cleaned. We hired a different company to come out and clean the stove. I was amazed at the amount of debris that he got out of the pipe.

One of if not the best experience I have had with a contractor ever! Derrick and his crew did an…read moreexcellent job sealing off an old fireplace that we have. They are extremely professional. On time, neat, friendly, respectful, are a few of their qualities.

Called multiple times for chimney cleaning never returned calls. Had been happy yrs past. Guess…read moredoent want my business anymore

Veery thorough, prevented any messes, cleaned up after his cleaning and inspection very nice guy…read more. We are new to this area so he advised us about some good places to go and see. Highly recommend.

If you happen to find yourself losing your entire freshly finished basement to water, I Highly do…read morenot recommend using Michaelis Corporation for water mitigation. From the very beginning, we were put under pressure. The manager who came to give an estimate told us it was basically "now or never" and that if we didn't make a decision right then, he would leave because he had plenty of other other jobs lined up. When you're dealing with water in your home, that kind of pressure forces you into a rushed decision without really understanding what you're agreeing to. The work that followed did not match what we were told or what we were billed for. The biggest issue is they did not even touch the utility room, which is where the water originated from. According to their own photos, there was no extraction, or drying equipment ever in that room which is something we didn't notice until after we found water pooling under furniture weeks later during putting our basement back together. That alone makes no sense for a mitigation job. They told us they would come back the next day to check moisture levels and water percentages. They never came. Then they told us the same thing again the following days. After multiple excuses, instead of ever coming back, they told us to just shut the equipment off ourselves. They still charged us for 4 days. Not only did we find pooled water still sitting under furniture and items on the floor, mold starting, and damage to drywall and studs. Water had also gone underneath cabinetry and the island, and none of that had been removed or handled. So weird.... that's exactly why I called a mitigation company to catch and prevent. They also left a huge mess in our yard for four days that killed our grass, after telling us they would be back the next morning to clean it up. And this was not just debris from our home. It was trash from brand new equipment they brought in and unboxed at our house. We were charged for retrieving equipment from another job site to come to ours, which clearly did not happen as we watched them bring in new equipment and open it in our yard, then leave the packaging behind. EVERY TIME we called the manager he was rude and would say "I'm working 16 hour days you're gonna have to wait." When we were only holding him to what he said he would do. We were also charged for other services we did not receive, including water extraction (we never had water extracted only drying... "after hours" work that took place around 3:30 in the afternoon, extended run time fees when it was there fault they didn't come back to get their equipment, clean up and debris removal (that they left in our yard, charges for the square footage they never touched, and charged us for full scope mitigation even though they didn't touch an entire room or take out the wood tack strip under the carpet. We were charged for 8 things that did not happen. A year later, we are STILL dealing with the aftermath. What should have been handled correctly the first time has turned into more work, more stress, and even more money out of our pocket! We trusted them during a stressful situation and that was a mistake. I wouldn't consider allowing them to do work in your home, but if you do ask questions, document everything, and do not assume the invoice reflects what actually happened. These people don't care about you, your home or your safety.

Again I implore everyone to avoid this business. If you have time, read the recent indiana Supreme…read moreCourt opinion Safeco Insurance Company and Ramona Wilson v Michaelis Corp. Michaels never listens and is horrible at communicating! In that case, a faulty kitchen device caused a fire and $500,000 of damage to the woman's house. Michaelis was brought in to clean up and was instructed to leave the kitchen area untouched. "Michaelis then demolished the kitchen and discarded the [kitchen device]." Basically ruining the insurance company's only hope of recovering their $500,000. Michaelis got it dismissed on a technicality because third party screwups like this don't make them liable for the faulty kitchen device. Michaelis screwed up and got away with it! Their poor communication when I needed them is further evidence that these guys stink! Avoid them if communication is at all important to you.

Smalling Masonry made a custom chimney cap to replace a rusted one. Two years later, when we had…read moreour roof replaced, an inspector noticed that water had started to pool in the cap. I called Smalling and they arranged a visit the next week and Caleb, a Lead Consultant visited looked at the photo from inspecting report and agreed it needed to be fixed. I appreciated the prompt service, the quick acknowledgment of the problem and the acceptance of responsibility for the needed adjustment. I would recommend this company.

So a car hit out house...and left a big hole needless to say we needed some masonry work done. our…read morehouse is stone so we were really concerned about making sure we got it right. Smalling did a great job the house looks beautiful they were fast and efficient would recommend.