Excellent service - prompt and quick without skimping on quality. Very responsive. For us, they…read morehave done regular servicing, repairs and a replacement full system install. All the work was good and they show up on time for service calls. And the office is really helpful. Highly recommend them.

Amazing, Lisa (the one who answers the phone is receptive and showed great customer service)…read more Afterwards, the team that came to my place, they installed with everything working with no problems. Thank you!‼ I had an old 1990's thermostat. They uninstalled the old, then put this smart thermostat I bought. Thank you!‼

It was 3pm, on Friday, and my furnace stopped working. I called Allen's and Dennis came right…read moreover. He diagnosed the problem, was able to get the part and fix the furnace before 5pm. They were able to provide this supreme service at a great price. I was an overall great experience.

We recently purchased a home that passed inspection, with a small leak in the crawl space that…read moreneeded addressed. We asked a guy from Brazil, IN (with good reviews) to come take a look and give us a quote. From his inspection, we found out we had no ductwork for our heating/cooling (just in time for winter). Imagine our surprise. He quoted us 8-10k for this job, which was out of the question. We shopped around and found Dennis with Allen's Independence Air. He came out the same day, gave us a detailed quote that evening, and returned 4 business days later to do this job. Not only did he cost significantly LESS, but he custom fit parts for our tiny crawl space and added necessary vents to help heat the home. He was very personable and completed the job the same day!! I would highly recommend him for any of your heating/cooling needs.

I can't even remember why I chose Kelly the first time, but I'm glad I did. I've lived in the same…read moreplace for quite a while. When the old furnace gave up the ghost, they recommended a couple of good options. When they installed it, they were very thorough and even did some necessary rerouting of the gas line. Last year I called again to have my a/c system replaced. The old one was obsolete and had to be completely replaced. They were also able to install some new ductwork where raccoons had chewed up the old. Like before, they did a fantastic job, and even replaced the thermostat and wiring, which may have been overlooked when the furnace was installed. As of now, with the heat of the summer, my energy use reports from Duke show my house as being very efficient. I'm sure that is due in large part to the large energy saving a/c compressor I chose. Now I can stay cool, and affordably cool at that.

Get my AC fixed fast. Danny is a cool technician.read more

Do NOT waste your time, like they did mine. Man was 45 minutes late (I learned he will not stop…read moretalking). Learned his entire life story, he said many questionable things and some foul language. Was in my home for over 2 hours. Gave me a quote for new unit $18,000. The quote from the company I decided on is the exact same equipment I will be getting for $10,000 less. Tried to get me to schedule before he left and said he would take $200 off, thanks but no thanks!! He saw a woman and tried to take advantage, or maybe that is their typical cost. But get another quote before picking this joke of a company.

I had an emergency in the kitchen around 4:00 p.m. July 23 - a faucet leak - going everywhere! -…read moreand called 2 local plumbers who couldn't come out until Friday morning. I called a 24/7 plumbing service who said they couldn't come out until Friday morning.... then I saw Chapman 24/7 service, called them, and they sent Alex Haywood out within the hour. I was SO grateful that Alex was available after hours to fix my leak and minimize the damage the water has caused. I will always use Chapman for my heating, plumbing, and AC issues!!

Good overall experience…read more We live in a 2 story house and had regular issues with huge temperature variations between the downstairs and upstairs that lead us to call a few HVAC companies and get consults. Our initial idea was that we needed a 2nd system to even it out and many companies made this same recommendation.. naturally that comes with a HUGE price tag. Terrell HVAC had a bit of a different idea after taking the time to take a deep dive at the house. Rob recognized that our vents in the ceiling were located incorrectly within the rooms; on interior walls instead of exterior walls. They recommended we move these vents to the outside walls, increase some piping or something and make a couple of the air returns larger. They said this would increase the airflow and circulation or something and in essence move the air around cooling or heating accordingly?? I think this is right.. no idea, I'm not very knowledgeable in HVAC Despite this being a good chunk of work, it was 1/5th the cost of installing a second unit and should help even out the upstairs and downstairs. After a little research we decided to give it a whirl. 6 months or so later and in the middle of winter, I am very happy to say that during summer and winter that temperature variations that were 8 to 10 degrees are now a couple degrees!! I couldn't be happier that we got this sorted out and didn't have to spend $5k+ as many others recommended. PS... I see the 1 star review (after the fact) and have no idea what that lady is talking about. Look at her other reviews... all 1 star too.

I have used Terrell Heating and A/C for 10+ years! They are always prompt and do a great job. Rob…read moreis terrific to work with and I know i can trust him and can let him in the house and I don't need to be there .. rare these days! Erin Miller

We were very appreciative of the inspection of our old home's--but new to us--fireplace. The crew…read moreof 2 arrived with their festive pauper hats and got to work inspecting the inside of the fireplace and outside chimney. They clearly told us what was working well and what needed adjusted in order for the fireplace to operate safely and quoted us prices for all the work, letting us choose what we wanted them to do, then what we could handle ourselves. They also cleaned up the fireplace and emptied the ash bin which apparently had a record number of bird carcasses in it. Really glad I didn't have to do that! The only reason this is a 4 star instead of 5 review is they were over an hour late for the time range provided. They more than made up for it in service, and I would use them again, but a notification call would've gone a long way.

This is our second year in a row using this small, family owned business. They are efficient, fast,…read moreand professional. Not just that, but they are friendly and personable! Brady and Ben were here today and were fantastic! I would recommend them each time, although the guys we had here last time were just as professional and nice! This small family business is definitely worth supporting, and they travel much of southern Indiana!!! Check them out!

The young Electrician that came out was satisfactory, though he did not program the timer he…read moreinstalled correctly. I called to request that he come back and do so. I spoke to the owner who was rude, combative and absolutely obnoxious. I would never do business with him again. You build a reputation in the community by your service. He certainly does not understand that.

Homeowner Service Electric was recommended by the cabinet installer doing a total kitchen demo and…read morerebuild for us. They did a great job completely rewiring our kitchen from the panel. Our new lighting looks great. Parker, our electrician, was friendly, knowledgeable, professional, and efficient. I was happy with the price of the job. I will definitely have HSE do any future electrical projects.

Do not call unless you want disappointed and lied to. Did a partial job then wanted almost 5 times…read morethe amount to finish. Called the manager, nothing. Called his boss was promised he'd look into and call me back, nothing. Classic bait and switch. I would give 0 stars, but that's not a choice.

I called with an emergency and they were prompt and a good price. I ended up needing a new system…read moreand was given an estimate. I price shopped to be sure on the quote and they had the best price. I would recommend them.