Caused property damage and left a mess, refused to come back out to clean up or even acknowledge they were at fault.
My landlord contracted this company repair the roof of the house I was renting. I was informed a week prior of the time and date of when they would be doing the work, and was happy it was being done as the roof was leaking into the house. They ended up coming the day before being scheduled, and were on the roof scraping down shingles with a shovel at around 7:15am waking me up. I went out and tried to find out what was going on and was told that they came out a day early due to rain being forecasted for the scheduled day and said the leasing office ok'd the change just a couple days prior. He then stated that they had already started and if they stopped they wouldn't be able to come out for a couple weeks.
Due to the nature of my work I knew no rain was forecasted for nearly a week, and come 9am I called my leasing office and spoke with the woman whom the RCV guy name dropped. She had not spoken with them since they contracted the job to be done, and apologized for the inconvenience. I was scheduled to work a 14hr shift later in the day, so I left to go to a friend's house in order to get a few hours of sleep before hand.
I came back home before my shift to discover massive amounts of shingles all over my yard and in the bushes, as well as nearly an entire box of shingle nails that must have fallen strewn out all over my back yard. Worse than this, my vehicle parked next to the house had a massive dent in the roof from a rotten wood plank (which was laying next to it), the antenna ripped off, the paint and glass covered in scratches from shingles, and a large patch of paint missing from where a shingle presumably was ripped off of it after the tar stuck.
Long story short, the reason for the car not being moved was that it had broken down a few days earlier and was scheduled to be picked up later that evening before the day of the roof work was originally scheduled to be done. The RCV guy on site said that they would put a tarp over it and it would not be an issue.
So, they properly damaged my vehicle, and didn't even bring a receptacle for the shingles/boards they were tossing down let alone bother to fully clean them up. You would think at the very lease the workers would just throw the debris in any direction away from the car, but I guess they couldn't bother with it. By this point it was after hours, so I called the next day asking to speak to a manager and was called back a few hours later by the same guy overseeing the work on my house. I told them about the mess and damage and they refused to send anyone out to clean up nor inspect the damage to my vehicle, saying it was not their fault that I didn't move it despite this same guy on the phone previously saying it would be a non-issue, and stated I would just need to speak with their lawyer.
Maybe RCV is fine if you own the house they're working on, but my experience was truly atrocious. read more