After almost two weeks of waiting I finally got a call back. They said they would come between 2:30…read moreand 3:30. They never showed or called. No way to treat a customer!

So far City Glass has done an excellent job on our old log cabin restoration project! Instead of…read morenew windows they correctly recommended replacing the old panes which saved us a lot of money! They look great and the installation so far has been seamless and efficiently done! Jeff has done a superb job coordinating the work! I will revisit this review when they complete the second story!

I reached out to Merrifield exterior because I have some windows that are failing. Everything was…read moreeasy and everyone I've dealt with has been great. Definitely not heavy on the sales pitch. For 7 windows (1 circular decorative window, 2 tempered bath windows and 4 double hung windows) was about $7.7 K. They also offer financing. They gave me a general timeframe for receiving and installing the windows. I'll update this when I have the windows installed.

I am so impressed with this company. The whole process was a really great experience. From sales…read morethrough the lady scheduling and the installers. Very polite, very professional and they did an awesome job cleaning up. HIGHLY recommend! I love my new door!

We had Brian redo our entire house to get it ready to sell and he did everything! Repaired walls,…read moreposts, doorways, and doors, painted walls, installed new lighting, fixed cracks, tiled the kitchen floor and walls, installed appliances, installed and moved outlets, changed door knobs and hinges, and on and on. He is meticulous in his work (also meaning he doesn't rush a job) and won't skimp on a job even if he puts in twice the time he estimated just to make sure that it's perfect. Brian previously worked as a window installer and can actually build a whole building if you need him to. He was open to every job we threw at him except carpet installation (best to leave that to the guys who do it everyday and work for the carpet company) and wood floor refinishing (you need specific, expensive equipment to do this job that he doesn't own). We're hiring Brian to do all the work to renovate the house we're moving into, also, including building an entertainment center for us and a fence and shed out back. And he's really nice and laid back. I strongly recommend Brian Reynolds!

They helped us fix a major toilet leak that had reached the ceiling downstairs, and they handled…read moreevery step of the process with incredible professionalism. From the initial diagnosis to removing mold from the drywall and patching up the ceiling, their team was efficient, thorough, and reassuring throughout. They resolved the issue quickly and saved us so much stress and worry afterward. I would strongly recommend their services to anyone in need of reliable, skilled, and trustworthy professionals. They are truly outstanding!

From the owner: Welcome to Stellar Homes, where no home improvement job is too small. Experience our next-level…read moresolutions for exceptional craftsmanship and attention to detail in addressing all your needs. Give us a call to get booked

Be cautious with CHM Properties, owned by Tom Wininger. My son rented from them at 1327 Dunn St,…read moreand it was a very disappointing experience. They promised parking passes but never delivered them--resulting in multiple tenants getting towed. When the boys raised concerns, the management refused to take responsibility or offer any refund and ultimately denied them the opportunity to renew their lease. There also appeared to be poor communication between the husband-and-wife team managing the property, which added to the confusion and lack of accountability. I would strongly recommend doing thorough research and considering other housing options before signing a lease with CHM. This will obviously transfer over to also running a construction company.

In June of 2020, my husband and I purchased our new home in Highland Park Estates from Wininger…read moreConstruction. From the beginning, we were told by the realtor, Jay Kohlmeir of Millican Realty, that Tom Wininger was a reputable, fourth-generation builder in Bloomington. Jay also informed us that our new home included a two-year warranty, in addition to one-month and one-year walkthroughs. We were assured that any problems discovered after move-in would be addressed thoroughly and promptly. Within the first few weeks after closing, we discovered multiple items that required repairs and we immediately contacted Wininger Construction through phone calls, emails, and in-person visits to attempt to get our issues addressed; however, their communication was inconsistent and many of our problems went unaddressed and ignored. We ended up having to document every instance of communication, as Wininger Construction has no system for tracking and monitoring post-move in repairs and warranty-related items. The problems with our home included (but were not limited to): broken and chipped window frames on every window on the back of the house, over 15 scratches and chunks out of the brand-new laminate wood flooring, front and back doors that were not framed properly (e.g., bowing, not latching, door handle broken), fire separation from the HVAC system into the home not to code (i.e., missing), HVAC not insulated to code, a damaged gutter, an bathroom exhaust fan not vented properly, a missing grommet from the electrical panel, etc. Although some items from our initial list were repaired, at one point we were told that we had asked for "too many" repairs. As a result, we were informed that we were not going to get our one-month walkthrough, and we were told to save any other repairs for our one-year walkthrough (which has not yet been scheduled). This solution was unacceptable as our front and rear exterior doors were not opening and closing properly and were at some points, completely unusable. Furthermore, after the windows were inspected by the window supplier, the supplier provided a formal report documenting that the damage on some windows was so bad that some windows needed to be replaced. When I went to Wininger's Highland Park Estates office to discuss the window issue with the realtor in the front office, Tom rushed out of a back office and verbally assaulted me. He entered my personal space and screamed at me repeatedly to leave his office, even though I never raised my voice to him. Tom refused to even discuss the problem with me and screamed at me until I was forced to leave the office. Tom's behavior was reprehensible, disrespectful, and absolutely unacceptable given the nature of the situation. In my opinion, Tom Wininger, Wininger Construction, and associated relators at Millican Realty, believe that it acceptable to bully, intimidate, and/or ignore their homeowners so that they do not have to fulfil their warranty contracts. Additionally, I believe they use these tactics to get homeowners to stop asking questions and to stop requesting repairs, so that they (i.e., Wininger Construction) are not obligated to pay for warrantied items. Moreover, it appears that Tom does not appreciate being questioned by his customers after they have closed on their homes. Once he has received closing money, his homeowners no longer appear to matter to him. After all of these issues, my husband and I were forced to hire a home inspector to ensure that all issues had been documented. We also had to hire a lawyer to handle Wininger Construction's failure to address warrantied issues (i.e., breach of contract). We have spoken with other homeowners in Highland Park Estates who have had similar issues with respect to lack of communication and failure to complete post move-in repairs. Some of our neighbors have indicated that they have just "given up" trying to contact Wininger Construction and/or they have ended up paying to repair problems themselves. The main purpose of our letter is to make sure the other potential buyers are aware of these problems now, before they sign contracts and close on their homes. If we could do everything again, we would NEVER purchase a home from Wininger Construction and Tom Wininger, nor wonor would we use the realtors from Millican Realty contracted by Wininger Construction. If you plan to purchase a home from Wininger Construction, we recommend that you: 1) use your own realtor, 2) get everything in writing during every step of the home-buying process, 3) hire a reputable home inspection company prior to closing, and 4) have all repairs completed before officially closing. Additionally, we recommend documenting all communication (e.g., phone calls, emails, verbal conversations).

Terrible customer service. I had measured and then ordered a custom window, 2 exterior doors, and…read moreset of French doors. I was assured my 4 month deadline would be met. Six months later, and full amount paid, all was delivered and window was incorrectly measured. Took salesman at Mccombs another 2 weeks to place the corrected order. Another 3 months go by with the "we have your window, waiting for installation"date. After 10 months I've asked for my money for the window to be returned. Was sent an email I would get a check. I asked when to except the check and the salesman said he'd "let me know when he had time." A month later and still waiting. Next call will be to the BBB.

We have five rotted Pella wooden windows and contacted the Bloomington showroom and their…read moredistributor, McComb Window & Door Co., back in August 2025 to arrange replacements. It's now been three months, and after numerous calls, messages, and even in-person visits, we still haven't received a quote or any follow-up. We also reached out to McComb twice directly -- no reply. Another company (Tommy'D, which installs Andersen Windows) inspected and quoted within days. Pella's complete lack of responsiveness is shocking for such a well-known brand.

A lightning strike dropped a tree on my roof. Even though I had not worked with them before, they…read moresent a crew to tarp promptly, even though it was after hours. They did a complete re-roof and gutter replacement. Their work was done quickly, efficiently and at a very reasonable price. They also did a great cleanup of the site afterwards. I highly recommend Koontz Roofing for taking such good care of me in a very stressful time. Five stars!

We are so happy with our new roof! Koontz Construction did an excellent job from beginning to end:…read morethe consultation was straightforward, thorough, and cleared up a number of areas in which we (the two home owners) hadn't been quite in agreement; the questions that came to us later were answered cheerfully; and we quickly and efficiently had a beautiful new roof on our house! The clean-up after was remarkable too. Koontz is our company ongoing, and I will be recommending them to everyone I like . . . and everyone I don't like, as having a well-repaired house does wonders for one's personality. We are extremely satisfied with all aspects of this project!