SOOOO many lies during the sales presentation. I regret using them. The words that come to mind…read morewhen I hear the company name are "cheaters," "liars," and "con artists." They don't appear to give a damn about customer satisfaction and using good business practices. They actually worked during an hours-long rainstorm--a practice that another company told me NO REPUTABLE roofing contractor would do.

We purchased a whole set of triple pane windows in 2014 or 15 for our home. Within a year they…read morestarted to lose gas and several were replaced. Then a year or so later more started losing gas, they were replaced, but we noticed that the window panes were not exactly the same, we had etching in the glass and the measurements were not the same as the originals. We complained and more windows lost gas, no resolution. Covid hit, couldn't do anything. After covid started contacting them again, no resolution. These were supposed to be warrantied for life. We have at least 2 windows that have lost gas, one a repeat. A latch is broken again on one of them and the two or 3 of them don't match in the panes. I would not recommend them.

I highly recommend this company. It will be a great experience. Steve, our Sales Rep, set us up…read morewith exactly what we wanted and needed at a fair price. The office staff was amazing at communication as the process took place. Scott, David and Brian are an incredibly efficient installation team. A great way to do your business with local & family owned.

Family owned local company who provides exceptional customer service and trust work thy employees…read morein the home. Their prices beat large competitors and it's a plus to get to know the employees because they have all worked there a long time. I'm a stay at home mom and have always felt comfortable having them in the home while I'm here alone with the kids.

After 10 years in our house, it was finally time to replace our (already old) windows. I researched…read moremultiple companies and sat through a handful of unnecessary dog-and-pony shows before ultimately settling on True Crew. Our house is ~120 years old, and we've worked with many contractors over the years while renovating and updating. True Crew has been hands down our best experience. They were attentive to our needs, and helped guide us to wonderful new windows and front door for our house. Their communication was top notch, and when they said they were going to do something, they did it. Their pricing was extremely fair, and they didn't use the same high-pressure or gimmicky tactics that other companies used. The guys who handled the installation were friendly, prompt, and took extra care to ensure every window and the front door were properly installed. Honestly, I can't say enough good things about them. If you're shopping for windows, save yourself the sales pitches I endured and call True Crew. You won't regret it. 10 stars.

Reviews looked good, so I called to have someone come out to give me an estimate. Had a nice…read moreconversation, told him my availability and what I needed, He didn't have his calendar with him but assured me that he would call me later THAT day to give an appointment. Never did get that call. Cancelled the estimate. Reasoning: If you don't do what you promise while you are trying to sell me something, how unreliable are you going to be once I sign on the dotted line?

We were so excited to start our next home improvement project with new doors. We've had windows…read moredone previously with Champion a few years back and it went good. So, why not, let's get doors. I am about 3-4 payments made and still do not have a complete project. They measured wrong and my French Doors do not have the storm doors needed to protect the frame from the elements. Our installer was awesome...but he can't complete a project without proper supplies. We've called for follow up...waiting for a complete call back as to why there's not a rush on our storm doors. WHY???? The install date of the doors was pushed back a couple of times...my payment wasn't! I'm deeply saddened with this experience...thought I'd found a trustworthy company....only to be just another commission for a salesperson we will never hear from and will not advocate for us. Looks like they are getting their money and just don't care. I referred a friend and wax supposed to get an incentive...well that never happened...was told their salesperson never wrote it up. Once this project is done...back to the drawing board for another reliable and dependable company for our future projects.

First time I bought windows from them it was a fantastic experience. The second time has been a…read moredisaster. Hey there! Ordered windows Feb 1. I still don't have them. This has been way longer than the 8-12 weeks I was told to expect. The man who can to measure the windows refused to call me to schedule. He would only speak to my husband. Then he was a NCNS and then he just randomly showed up at my house one day dressed like a slob. Then he apparently measured the windows wrong. Found that out on the first install day. Rescheduled. Then the second install day was cancelled because they didn't get the job done the day before. Then todays appointment was rescheduled because of snow. That we got over the WEEKEND but I was only notified at my appointment time that we would need to reschedule again. Will I EVER get my windows? I don't know. I can't cancel my order. They have my money and I have no windows four months later. All I get is sorry and excuses and I'm out over 2k for windows I don't have....oh and emails everyday offering sales on my next purchase from them which after this one, will be NEVER.

We were having trouble with a newly installed lock. We called to have it serviced under the…read morewarranty because it kept licking itself. The tech decided there was no problem and is charging us for a false call. When I called to talk to the manager to get this resolved he told me the problem was our mechanism was to cheap. I'm not impressed with this company's customer service and will not be using them again.

I called Atlas to repair our glass aluminum front door at our business, they replaced the pivot…read morehinges to bring the door back into alignment. They replaced them and charged a fairly high rate ($375), but since our problem was corrected for the time we just went ahead and paid it. Within three months it was giving us trouble again and dragging on the frame, indicating that the door was not properly aligned with the frame when they did the work. I called and was told "we will get someone right out there to get that taken care of, no problem, if it's warranty work there won't be a charge." The techs came out and repaired the door FIRST, and THEN told us "this isn't covered under warranty it has been too long." I was told it would cost us another $125, bringing the total cost for replacing pivot hinges up to $500, which is obscene. They wanted to consider anything more than three months out of warranty, even though the problem began within that three month period. It had been closer to four months. This door is not heavily used or abused in any way, this was simply poor workmanship catching up to them (the door was dragging so bad it would not even close with the door closer). Before the technicians left I called the office to try to resolve the issue and get them to cover it under warranty, and I was told over the phone that the service call could be reduced to $45, so I agreed we could at least pay that. I walked out of my office and back to the lobby, and the technicians had pressured our secretary into signing the invoice for $125 and they left before I returned. We have contacted Atlas repeatedly about this and not only are they not willing to cover it under warranty, they are not even going to honor the $45 they agreed to over the phone, which was clearly only said to get me to get off of the phone. I would NEVER recommend this company to ANYONE, they do not stand behind their work, and they perform work without your consent and then demand payment. Terrible service. I used to work in the security service industry and we NEVER performed work without disclosure of costs up front to the customer, ESPECIALLY if they called the work in as a warranty call-back.

Excellent Service and Top-Notch Quality…read more I am very please with the new windows they recently installed for me. The quality of the windows is outstanding, and a huge upgrade for my home. + worry free warranty for life! It's great to support a veteran-owned business that truly delivers. Highly recommend!

From the owner: We are a Veteran and Locally owned company founded on the premise of transparency, integrity, and…read moreabsolutely no high pressure sales tactics. We want to provide good advice and information so you can make the best decision for you and your home when it comes to a window or door project, even if that ends up not being Homefront Windows and Doors

A&M installed a new door operator for us. They did a great job and taught us everything we needed…read moreto know about using it.

From the owner: A&M Door Inc. provides both automatic and manual aluminum/glass commercial entries. We can also…read moreprovide and service hollow metal steel/wood doors and associated hardware.

The people at Glass Guru did a superb job installing new glass on our windows. Punctuality,…read moreprofessionalism, and cleanliness were all exhibited from start to finish. Everything was done perfectly. I highly suggest going with them for glass replacement!

The house is approx 50 years old, owned by my 70+ mother and a few companies had sent salesman to…read moreconvince her she needed to replace every window in the house. She didn't. Only one window had some dry rot and other damage around it, and I was so glad to find this company who sent out an estimator (who is also a carpenter and would be the person installing it/fixing all the trim etc). This wasn't an emergency, so the length of time between my initial call, when the estimate happened, when it was emailed to us, work confirmed and deposit paid. another visit to get exact measurements for the glazing (that's a technical part I maybe misspeaking) and then the actual installation/repair was approx 6 weeks total. Which was fine. Everyone at the glass guru was very responsive, communicated easily and thoroughly at all steps. The total didn't change even though we had some ant infestation issues and more wood repair work was needed than initially estimated. So thankful to not have to spend $$$ to replace all windows, but only the one that truly needed to be replaced.