Let me first start by acknowledging that this review is of the estimate process and subsequent follow-up as I considered my options. In the end, I pursued another option thanks to a friend's connection that got me a very good deal. I contacted Watergate about some roofing issues at my home that I was aware were quite serious. I had two friends who both gave me a good reference for Watergate. One friend indicated they were they only company he'd dealt with that did not default to recommending a new roof. The other friend shared that they support Habitat for Humanity, a nonprofit I also believe in. So, I contacted the company and requested an estimate. They set a date, and their employee arrived on the day and at the time that was scheduled. As I recall, his name was Max. We discussed my concerns. He did a thorough search of my concerns, and indicated he'd be contacting me soon with an estimate. He provided the estimate within the expected time-frame, which ended up being pretty rare among the estimates I did receive. He communicated well. He followed up multiple times. I will note the estimate was the second highest I received, though considerably lower than the highest. However, in their defense I felt like Watergate was really targeting solving all my concerns. They do offer a financing option. One slight customer service quirk of mine - if I e-mail you, I expect an e-mail response. Both times I e-mailed, within five minutes I got a phone call. If I wanted a phone call, I'd call. This is relatively minor, but it did bug me. It didn't bug me enough to drop a star. Overall, I was pleased here. As I noted, I ultimately opted for another choice but I was impressed by the service here. It didn't feel high pressure at all, though there was intentionality. There's a difference. I love that they work in the community. Since I have two friends who also praised them, I have to still give them a thumbs up. While I didn't choose Watergate this time, I was impressed enough that I would still call them again should future work be needed. read more

Found these guys last summer when I was rehabbing one side of a duplex I own. I had them do a complete re roof on said duplex this year. Great job!@ Very thorough and professional work. Will use again! read more

I had a great experience working with Millie Hindes at Watergate Roofing. She was professional, knowledgeable, straightforward, and took the time to thoroughly review my home inspection report and evaluate the condition of my roof. Millie provided an honest, detailed assessment explaining that the roof was in good condition for its age, with normal wear and tear. She also explained that some of the repairs being requested were not actually necessary based on the roof's age and the building codes in effect when it was originally installed. She even pointed out that making those unnecessary changes could potentially cause more harm than good. I truly appreciated her integrity, expertise, and willingness to provide an unbiased opinion instead of recommending unnecessary work. I highly recommend Emily to anyone looking for a trustworthy and knowledgeable roofing professional. Five stars for sure! read more

Watergate Roofing is extremely professional from the sales team to the project manager. They were also patient with me when I couldn't decide on color choices for my gutters and shingles! They do a good job of putting tarps and protective materials on valuable items like grills, furniture and landscaping during the roofing process. Pleased with the process from start to finish. read more

I didn't end up completing the work I was estimated, but I want to give really positive feedback about the siding estimate process. I will be keeping the contact for Watergate Roofing as a top choice for future roofing or siding needs. The staff communicates clearly and in a timely manner. They're transparent about the cost of each line item. Max and Denise were so sweet. They're quick to answer the phone, call you back, and address any questions. read more

Could not have asked for more! Max got back to us quickly, provided the quote and scheduled the work crew in a time frame that fit our tight schedule. The crew was hard working ,efficient, and conscientious. The office staff communicated clearly and provided a certificate of completion. We are very pleased with our new roof and would highly recommend Watergate Roofing. read more

Fox and Nick with Watergate Roofing were awesome to work with. They fixed multiple loose shingles and other roof repair issues we needed on our house in Indianapolis. Their communication was great, service was awesome and the price was fair. Highly recommend! read more

Recently had my roof replaced and a soffit repaired with Watergate. I am extremely pleased with the results. Their teams arrived early and diligently worked until the repair was completed. The cleanup was amazing and you can't even tell anyone was there. The second team that came to repair the soffit was just as professional and friendly. Asked if I was happy with the soffit and chimney repair, if I had questions they were answered. I absolutely got the quality work that I was quoted. Project managers and I think the office manager or owner even came out to check out the job. I am thoroughly impressed with this company. I will be working with them again for my siding, gutters, and deck. read more

My husband, Chad and I, used Watergate for roofing and shingle repairs recently and had a great experience. Super easy to work with and we didn't even know they were there which is a huge bonus with two small kids! read more

Watergate Roofing was great! I made sure to shop around and they were the best deal. They made me feel comfortable. I could tell they were knowledgeable and very professional. They did all they said they would do and even started early. Replaced my roof and gutters. Looks great! Would recommend for sure. read more

We had a great experience with Watergate. They came out and gave free estimates in a timely manner. Very reasonable prices. We ended up using them to replace our rotting French doors with a sliding door. Although it cost a bit more than expected due to underlying issues we were very pleased with their work. We'd definitely would use them again and always recommend their services. It's nice to have a small, local company you can trust. read more

I absolutely LOVE Millie and her whole crew. They have been so incredible to work with. If you want the best, go with watergate!

I hired them to remove the useless ridge vents and install roof mounted powered attic vents. Has made a world of difference in the upstairs temp. From start to finish, they had great communication and professionalism. So glad I chose Watergate. read more

My house experienced hail damage from a summer storm and not only did I have issues from the storm but I had issues on my home that needed upgraded for meeting code compliance. Not only did they get my home up to code but they went above and beyond to ensure that my home was rock solid and had a good and quality roof with all areas protected. I would highly recommend these REAL professionals at any time. read more

New roof looks great! 5 Stars! They are easy to work with and professional! I am happy with the job they did and would definitely recommend them! read more

I used Watergate Roofing to get a new roof and they did a wonderful job. I decided to hire them for my new siding. The siding came out great but they made a decision on something without asking and didn't really want to fix it. They also didn't reattach a railing which is safety issue. I still would recommend them but be clear on exactly what you want them to do and not to do. read more