I called Johnathan on a Sunday expecting to leave a voicemail and hear back on Monday, but he…read morepicked up right away and immediately began troubleshooting my furnace issues over the phone. He asked direct questions and requested photos. From the limited information I was able to give him, he determined that the system was overheating and provided an extremely reasonable quote to fix it. He showed up the next morning within the time window he had given and sent multiple updates about his arrival time, which, as a mom of a 9-month-old and with two excitable dogs at home, I really appreciated. The system turned out to be overheating, just as he suspected. I stayed nearby while he worked, and he explained everything he was doing and why. Johnathan was able to dial the furnace into perfect working condition and offered helpful tips to keep it running smoothly. It's very refreshing to have a true subject matter expert working on your home. I will absolutely hire him again in a heartbeat.

I've used John several times to service our furnace and air conditioning. He is a great…read morecommunicator, explains what the issues are and is very thorough in his repairs. He responds immediately and always tries to fit us in to his schedule as soon as he can. Lastly, his truck is stocked with parts, so he has always had the repair parts available. I've recommended him many times to friends. There is no one else we would use! 5 Stars!!!!

I had a great experience with this company installing a mini-split heat pump system in my home…read more From the beginning, they were friendly, professional, and easy to communicate with. They took the time to answer my questions and made sure I understood the process. The installation itself went smoothly, and the quality of their work was excellent. Everything looks clean and works perfectly. On top of that, their pricing was very reasonable compared to other quotes I received.

What an incredible business Ian and his team are running with Mercury Heating and Air. There is a…read morereason Mercury has 5 stars on Yelp. Our furnace recently went down and was not blowing hot air, leaving our house less than 60 degrees inside and getting colder. We called the original installer (not Mercury) of the furnace to take a look and see if he could fix it. Couldn't figure out the problem but said he would replace the motor and pressure switches for $2,000 after looking at the unit a bit. He then told us we should consider installing a heat pump, so we decided to get quotes from several companies to install one. Ian was the only that asked us "do you actually want to replace it?" instead of immediately trying to sell us a new unit. Even just speaking with him over the phone for a few minutes, he showed just how knowledgeable he was and what questions we needed to ask the other sales reps. So I waited for Ian to come by and give us his opinion. Within 20 minutes, Ian had CORRECTLY diagnosed the problem and had our furnace back up and running for the first time in over a week. He then showed us everything that was wrong with the original installation of the unit. Ian is so incredibly knowledgeable about every single aspect of these units: the thermostats, motors, electrical, filters, fuses, wiring, troubleshooting, everything. He also gave us a quote for the install of a new heat pump and the pricing was incredibly competitive compared to all the other big names in the area. I will NEVER call any one else to get my HVAC serviced ever again. Ian and his team have our business for life and we couldn't be any more grateful.

Curtis Orloff, the owner of ASAP Heating & Cooling, came out to walk us through heat pumps…read more(starting from a place of total beginner knowledge on our side) and made the whole process refreshingly clear, honest, and even fun. His straightforward, witty, and deeply experienced approach never felt salesy, just genuinely helpful. Once we decided to move forward, Larry and his team handled the installation with real care and professionalism, working in the attic, outside, and on all the ductwork, vents, and a thermostat that integrates perfectly with our smart home. Everything went smoothly, and the results speak for themselves. We'd happily recommend ASAP Heating & Cooling to anyone.

I answered the door and politely asked the guy to put on shoe coverings. I offered my own…read moredisposable shoe coverings. He said he would take off his shoes instead. He did not. Wore his shoes in my house. I also asked him to look at my drip pan which is rusted. He said to call in a few months because he cannot look at it now. What? He ended up not doing anything, left a mess on my carpet, and banged my walls on his way out. Would not recommend this company based on my recent experience

ACS is great to work with. Ronnie is one of the managers and is the man at just simply getting…read morethings done. We have worked with ACS on a few installs of entire units in the last ten years and they have overcome challenges in each one with great final results. Thank you for great experiences.

ACS did a perfect job. They did not oversell. They said our duction could only handle a 2 ton…read moresystem even though replacing the 3.5 ton would have made them more money. Good clean honest work.

I have a rental in Vallejo. The tenants said the heater had gone out. Since this is December, it…read morewas important to get the heater running again. Chau was the tech who responded to the service call. I appreciated his promptness and professionalism. He was happy to speak with my husband to explain the cause of the problem and the part that was required to get the heater back on line. Our tenants now have heat again. Thanks very much!

Do not use this company. They are the most dishonest heating and AC company serving the Grand…read moreStrand of South Carolina. They strive to sell as many new HVAC units as possible by fraudulently telling you your current unit is beyond repair and must be replaced. Then they incorrectly install your new until, leaving you at risk for an electrical fire. They also install it in such a way that it will quickly suffer damage from condensation that they should have installed buffers to protect it from. Then, six months later, they begin telling you about the rust damage (from what they fail to do during installation) and suggest costly steps you need to take to repair the damage. You will begin dreading their twice yearly visits because they will try to convince you each time that there is another $5,000 part replacement or modification that you must have if you don't want to have to replace the entire unit very soon. It's a nightmare so don't put yourself through it.

Great company! I…read morehad a leak in my ceiling and called an HVAC company to come out as I thought it was the furnace but they diagnosed it as a clogged dryer vent (and not something they work upon). I messaged Innovative Air Flow about the issue and they replied within 10 minutes and they sent a two-man team out within hours. The vent was cleaned from the outside in and they were done within 35 minutes. The vent was clogged up with a LARGE amount of damp or wet lint. They did recommend that we replace the entire run of the vent as it had likely never been cleaned since our home was built in 2000. The estimate was $1500 for the replacement run. We'll have to wait to do that one, but I know who we'll be going with for our future need. There is only one caveat though: they only take cash or check. I wish I had know before, as my service was $140 and I only had 2 $100 bills and had to scrounge the entire house to find a $10. (Thankfully they were SUPER kind and adjusted the service rate!) Once again, great company with quick response times and efficient and kind employees!

We moved into a rental that had a lot of issues, including that the air ducts likely have never…read morebeen cleaned. With a new baby in the house, that really didn't work and our landlord gave us a budget to get the work done. I talked pricing with Joseph, was up front about my budget, and they made it work. Not only that, they were great! David was early to our appointment window and walked through the house with me to note all the vents. He was considerate and very nice to work with. With our newborn, he warned us of the noise and worked around us and the baby. He worked efficiently and quickly to get it all done - definitely no waiting around for us! He was straight forward about everything. The biggest compliment I can give is that after he left, my mother-in-law commented, "THAT is how you should do business." We will be using these guys again whenever we need another cleaning or have a furnace issue.

Easy to book, friendly helpful and knowledgeable tech, gave thorough explanation of issues and…read moreprovided a prompt report were all helpful with a recent inspection for a home purchase.

This would've been a 5 star review but... Scheduling was complicated. I was getting phone calls,…read moremessages and text from three different numbers and it was confusing. I thought I had an appointment confirmed but then I was told because I didn't call someone back it was cancelled..then they showed up?? The guys were nice. Eli explained what they were doing. They were quick and efficient and they left everything clean. They did a great job. They explained what they did and what they saw that might need work And at that point, they walked out the door with a five star review. Here's where it gets dicey. When they came, my flue was open. Being widowed I've learned to make fires but I have never opened or shut the flue. It was open when they got there and when they left the last thing they said was "OK now you can make a fire". But they didn't tell me that they had shut the flue or damper. I didn't know it was a thing until I made a fire and my house filled up with smoke. Opening all the doors and windows didn't work. The fire alarm kept going off. I couldn't make it stop. I shut the glass on the fireplace. Ended up having to call the fire department. I had to get my cats and throw them out in the rain and wait outside. The fire dept confirmed the flue was closed. They opened it and they brought in big fans to air the smoke out of my house. It's still smell smoky. The worst thing is this was super traumatic for me. I didn't know why the house was smoky I didn't know what to do. I didn't have my husband or anyone to help and I was panicked. It was a really horrible experience except for the hot firefighters lol. Based on that they would get zero stars so I gave them 2