This would've been a 5 star review but... Scheduling was complicated. I was getting phone calls, messages and text from three different numbers and it was confusing. I thought I had an appointment confirmed but then I was told because I didn't call someone back it was cancelled..then they showed up?? The guys were nice. Eli explained what they were doing. They were quick and efficient and they left everything clean. They did a great job. They explained what they did and what they saw that might need work And at that point, they walked out the door with a five star review. Here's where it gets dicey. When they came, my flue was open. Being widowed I've learned to make fires but I have never opened or shut the flue. It was open when they got there and when they left the last thing they said was "OK now you can make a fire". But they didn't tell me that they had shut the flue or damper. I didn't know it was a thing until I made a fire and my house filled up with smoke. Opening all the doors and windows didn't work. The fire alarm kept going off. I couldn't make it stop. I shut the glass on the fireplace. Ended up having to call the fire department. I had to get my cats and throw them out in the rain and wait outside. The fire dept confirmed the flue was closed. They opened it and they brought in big fans to air the smoke out of my house. It's still smell smoky. The worst thing is this was super traumatic for me. I didn't know why the house was smoky I didn't know what to do. I didn't have my husband or anyone to help and I was panicked. It was a really horrible experience except for the hot firefighters lol. Based on that they would get zero stars so I gave them 2 read more

A Cozy Chimney - Firefighter visit - Chimney Sweeps Near Me

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Very thorough service provided. Seemed to be an expert of the subject. I like how they suggest the repairs and provide a quote too. I will definitely be back for more service. read more

I highly recommend A Cozy Chimney! They completed a big, time-sensitive project for us (majorly leaky chimney that needed to be rebuilt inside and out) that other companies said was too large and too intense of a project for them to take on. Their estimate was thorough and fair. Eli and his team completed excellent work, and even went above and beyond in doing things like covering our chimney with tarps until the work could be completed. It's obvious that they take pride in the quality of their work. Shenda was also great to work with - she made sure to answer all of our questions and patiently helped us to think through our options. We will definitely work with them in the future for our chimney cleaning and repair needs. read more

Easy to book, friendly helpful and knowledgeable tech, gave thorough explanation of issues and provided a prompt report were all helpful with a recent inspection for a home purchase. read more

They did very good work at a reasonable rate but were very hard to schedule. Communication to the client on schedule changes needs to improve. read more

I was really pleased with the quality and hard work of the technician in rebuilding my cement chimney crown. However, the true test of business integrity is how they respond if something needs additional attention, especially after payment. In my case, unfortunately, a technical "drip line" element designed to help avoid water running down the face of the chimney stack accidentally shifted during the cement installation. When the mold was removed a couple of days later (and I was able to get on the roof for an inspection), it was clear that the finished product was not as intended. That said, having remodeled many homes, I know "stuff" can happen with any trade. I immediately notified the business and sent pictures. We both agreed that, while not a catastrophic issue, they would send a tech back out to remedy the situation. Though it took a bit longer to schedule than I had hoped, a tech came out and corrected the problem with a really clean, professional solution. The original crown had lasted 50 years... Looking forward to the "next 50" with our new one! read more

In June, we moved into a new house in Sacramento that had dual chimneys, but no rain cap to keep out the rain water. None of the big box stores carried a suitable sized chimney cap for a large dual chimneys setup. We contacted Eli, who promptly responded and measured the surface area and then put in the order for a custom made, galvanized dual chimneys rain cap. It was ready within a week or so and Eli installed it and it fits like a glove. He is knowledgeable, professional and a great guy to work with. Highly recommend this business. read more

A Cozy Chimney - Eli installing the chimney rain cap - Chimney Sweeps Near Me

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Ever grateful for A Cozy Chimney:: SO happy to have my fireplace rollin this winter:: they came before last season, and fully restructured the chimney... fixed everything. Plus they were timely and were incredibly easy to work with. Thank You Cozy crew! read more

Eli and his team did an amazing job replacing our chimney's chase-top. They removed the old one and installed a galvanized chase-top with a special drip edge for better water protection, added vent openings, and welded legs for a secure shroud cap connection--without damaging the chase or cap. They even painted the shroud cap for a clean finish. From the first call, the service was professional, honest, and efficient. Highly recommend! read more

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They didn't show up so I can't rate their cleaning service. On Friday they messaged that they had availability next week. On Saturday we agreed in a message for an appointment for Monday between 2-4. **A separate message on Saturday, from a different phone number, confirmed the Monday one week later. I DID NOT NOTICE THAT. ** It's Monday and they never showed up. I called looking for them. They said their service man was in an accident and needed stitches. They had all kinds of delays. They said they called me. (They didn't) Then they said the appointment was supposed to be for the following Monday. That's when I went back and found the rogue text. The front office clearly doesn't know what they're doing. I doubt the service men do either. Hard pass. read more

Very knowledgeable and noticed that my fire place was missing a piece and could have cause serious damage.

Were prompt, professional, very helpful. Did a great job and provided very clear recommendations for fixes to minor issues.

I needed a fireplace door replaced, and they helped me with measurements, selecting an affordable and aesthetically pleasing option, and they came and installed it very nicely. While at the house, they checked out the chimney and fireplace to make sure everything was up to code and safe for active fires in the fireplace. They did a great job. read more

Extremely knowledgeable and friendly. Came to do a routine cleaning but found a big structural problem with my chimney and then helped revamp it completely to make sure it was safe for use. Bit on the spendy side, but I didn't do a lot of research on pricing so it could have been very fair, especially given the all day project for two guys. read more

After a fumigation company broke our chimney in the middle of a a wet Sacramento winter, we needed to find a repair, FAST. Cozy Chimney responded quickly, came out to inspect the damage within days, and was able to order the parts and make the repair in about two weeks. They were thorough and professional and we are happy with the work they did. We did have a miscommunication early on, so I suggest being crystal clear with expectations and cost, especially if the job changes for any reason midway. But ultimately, Eli is an honest business owner and does great work. read more

Tried for 9 years to get someone to come deal with our old and dilapidated chimney with no success. It's such a hard space to find responsive and reliable service for some reason. I had given up hope and was mostly just continuing to call around to prove my point that I could never get anyone to show up or follow through and then Joe and Rafael arrived and were so friendly and knowledgeable and did such a clean and professional job. Couldn't be happier with them. The finished work looks great and it is such a relief to no longer have that figuratively and literally hanging over our heads. Thank you to everyone at A Cozy Chimney. As far as I can tell the whole East Bay chimney/masonry market is yours for the taking: Go forth and prosper! read more

Eli and his team did amazing work on my 1924 original fireplace & chimney. I bought my house a year ago and it didn't have a functional fireplace. I noticed my first winter that the fireplace leaked and also started seeing cracking and bubbling in the ceiling over the fireplace. So, I called A Cozy Chimney. Eli came out to do an inspection a few days later. The inspection was quick and thorough. Being a new homeowner, he explained the issues in such a simple way (including drawing me diagram to understand the parts of a fireplace/chimney) that I completely understood what was wrong and my options to fix it. He sent me a quote very quickly and gave me a few different pricing options to meet my financial situation, which I so appreciated. I also really appreciated the lack of pressure or judgement in which option to choose. After checking with a few friends/family who work in construction & architecture, I decided to have the entire thing repaired/rebuilt and made into a functional fireplace. The scheduling and deposit payment were quick, easy and seamless. Djo and Raphael came out to do the work and were absolutely incredible. They were extremely kind and respectful. Did beautiful and quick work (even with my high roof that has an insane pitch). Meticulously cleaned up after themselves and explained everything they did (with photos of the areas I couldn't get up to see). I will absolutely be coming back to A Cozy Chimney for future cleanings and any additional repairs. Thanks guys! read more

I had a scheduled chimney cleaning for Monday, Oct 28 between 12:30 - 2:30 pm. Eli, the technician texted me 30 prior to arrival and showed up on time. He explained the process of cleaning my zero clearance fire place insert. It took him about 40 minutes to clean and inspect the fireplace. I would recommend this company. read more

A Cozy Chimney, Eli, just finished the repair of our chimney to working order. Due to neglect by the previous owners, the repair was pretty extensive (chimney crown, installed a new and more efficient damper, and made repairs to the smoke chamber & firebox). Eli knows chimneys. He showed visuals at every step of the estimate and repair, fit us into their high season schedule, and outbid 2 other bids. The team communicated well. We feel like we got great value for this important work. We are super excited to enjoy A Cozy Chimney & home again! I highly recommend A Cozy Chimney. read more

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I highly recommend A Cozy Chimney. After the inspection i was given information that made sense and options for both chimneys. I am most pleased with the entire experience. I have the chimney from hell and did not hear one complaint. It was service with a smile and their pricing gave me a smile. Thank you. read more

Great service, nice team. Djo and raphy were professional and polite. Something they did in my chimney wasn't quite perfect and they came right back the very next day around 530pm to fix it. Probably not the cheapest, but the company and team were very responsive and professional. I would use them again. read more

Wow!! This family business went above and beyond for Our family. Late house call the night before Thanksgiving. Highly recommend this Company! read more

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Eli helped us with a fireplace inspection for a nominal fee and provided a detailed copy of a quote with all the issues and cost to fix it. He was very responsive with setting up an appointment and with questions post inspection. We worked with him to setup a new chimney cap and to clean our chimney crown. He was willing to come in on another day to do part of the job due to bad weather and the mortar potentially not drying. A detailed invoice with images was provided post job completion. Very professional, responsive and accommodative business to work with. read more

Eli went above and beyond to recognize needed maintenance and provided knowledgeable advice on new ceramic logs for gas heating. Very satisfied with timing and beautiful outcome! read more

On our remodel of a Julia Morgan house Eli and crew did great work on a complicated job that involved restoring three fireplaces, adding gas logs and replacing a section of chimney that was failing. They were sensitive to the historic nature of the brick work and the end product works well and looks great. read more

Our Chimney started leaking a week ago. A Cosy Chimney came out to assess the leak and charged us a deposit for replacing the crown. They tarped the Chimney after removing the existing crown and told us they would let us know when they can have the new one in. There was a huge storm 3 days ago and the tarp is now leaking. We let them know asap since the leak is now worst than before. The technician told us that they would come out 2 days ago and texted and apology for not coming out. We called their office and was told that no one put a ticket in and to wait. When the technician finally texted us, it was to tell us that he cannot come out. Still waiting on an answer now, this is unacceptable... read more

A Cozy Chimney - A Cosy Chimney's tarp's been leaking for 2 days and counting.... - Chimney Sweeps Near Me

I called to schedule a time for a quote to replace a chimney cap. I spoke to a helpful lady from their office who told me that this typically costs $300, but it depends on size so a technician would call me to schedule a time to take a look. Eli, a technician called me and quoted $3000 for custom crown cap based on a picture I texted him. I asked how he could make such a determination without any measurements and that I found similar prefabricated ones on sale online for around $300. He implied that's the normal going rate. He offered that to save money, since there's no active fireplace attached, I could pay $1500 to fill it with concrete instead. This was all without a site visit. I live in an old 100-year-old house with 2 chimneys. This one is used to ventilate our kitchen hood. So obviously this was not an option. I received 2 other quotes for custom crowns in the $1000 range so this company is charging approximately 3X the normal rate. read more

They were very professional, came when they said ,kept me informed while they.were on their last job regarding the timing of their arrival! Did the cleaning. Kept the surrounding area clean! Well worth it! read more

Terrible service. Tech canceled our first appointment the morning of, then no-showed to the rescheduled second appointment. When I called the company to figure out what was going on, they had no record of our appointment (confirmation photos attached) but said they would have someone call ASAP. Another tech called and said they would arrive that night 4-430PM. They called at 515PM saying they wanted to come the following day instead. The tech finally actually shows up, proceeds to look at our fireplace and says it will be $399 to clean it instead of the original $229 cleaning fee we were quoted. As we discussed why this was the case (because of a crack that has been there for years and others have cleaned with no problem...) the tech had the nerve to say "you need to decide what to do because I have other clients waiting"... after THEY kept us waiting for 2 days with missed/canceled appointments. When I refused the service, they charged me $69 for their "inspection". They also quoted us $1600 to repair some cracks, which is insanity. I called another service who came and cleaned the fireplace without trying to upcharge, did a great job, and gave us repair estimates at half the price of what this company offered. I booked this company because of all the great reviews, but don't be fooled, they are awful. read more

A Cozy Chimney - Tech no-showed after canceling the first appointment. No response to texts. - Chimney Sweeps Near Me

The guys came and inspected/cleaned the fireplace and chimney on my new home and did a thorough and professional job. Rescheduled for some needed repairs which cost less than expected, plus they deducted the cost of the inspection/cleaning from the repair cost! read more

Great experience with A Cozy Chimney! We have an older home that needed chimney repair. Found Eli and his team to be responsive and trustworthy, and cleaned up well! I highly recommend. read more

We've used A Cozy Chimney a few times now for cleaning and inspection. Eli came by Thanksgiving morning to replace our top cap and install a new damper. We used the fireplace almost immediately after without an issue. We'll be gladly using them again in the future! Bonus points, Eli was amazing with our dog, who can sometimes be pretty stressed with people coming to the house! read more

Eli was very knowledgeable, reliable, and gave fair prices on their repairs. Their staff helped fix a water leak, repaired the flue, and installed a custom chimney cap and custom fireplace doors. Would highly recommend for any chimney issues u may have read more

They responded very quickly and kept me informed throughout the process. They did an amazing job. I didn't even think I would be able to use my gas fireplace and thought I would have to get a new unit, but A Cozy chimney and their contractors were able to fix it. I would definitely recommend A Cozy Chimney if you have any issues with you fireplace read more

Like many others in the California storms, we discovered our chimney was leaking. I had already replaced the fireplaces with electric ones, so I wanted the chimney to be capped off. Also like others, there were some communication issues with A Cozy Chimney and they were not super fast to resolve my issue, but I'm sure they had a lot of business in March from the storms. In the end, they did repair my chimney, which was complicated by being on a two story building, in a 30 year old house, with an issue created by the original builder. I got a shiny new custom metal cap and stucco and paint done, and I think you'll agree, it looks great. Highly recommend from a quality of work PoV. read more

A Cozy Chimney - Chimney Sweeps Near Me

3rd time to follow-up but I never got the estimate. The technician is nice but they dont deliver. When was this quote sent? After the review? Have you confirmed with me if I received it? There are other means/channels to reach me if I am am not answering your calls - there is Text, there is E-mail and Yelp messaging. It is only a Yelp message away to confirm everything. read more

Speedy reply but wanted to wait for the weather to be drier. So we had to wait for the repair for a couple days. I don't know if he had worked on our roofs before. But it didn't seem like a problem. Our rooftop is flat and probably the original roof. So this year it wanted to tell us that. We also have skylights that needed attention they we're happy to help. But hubby decided not to repair. But the patch repair has held up during the storms. I would recommend because of the convenience and ease they provided. There was no hassle or harassment of prices and scheduling for patch work. Thank you. I hope you business is well. read more

A Cozy Chimney did a great job with the inspection and repairs on our fireplace in Sacramento! Eliahu was very professional and thorough in his evaluation and the repair work. He was very clear about what was good about our fireplace and chimney, along with what needed attention. The crew was super clean and respectful of our home. Very, very happy we had them do our work. read more

Whole process went smoothly. Took a lot of built up creosote out of our chimney flue. Did a good job of keeping the dust down, and cleaned up afterwards. read more

Sam and Eli came out to inspect out chimney. We moved into the house 3 years ago and never used it, but wanted to this year. After the inspection, they let me know by bay chimney must have been cleaned prior to selling, and that we didn't need their services. So happy that they were honest and helpful. Sam stuck around to give us some maintenance advice and tips. I highly recommend this crew. So glad I found them. read more