Travis was super responsive via text and chat. He got held up on his first job but called me before my appointment and let me know what was going on which I super appreciated. When he got to my home he was knowledgeable, professional and most importantly quick and efficient. He was in and out before I even knew it and left no trace of dust or debris. Would highly recommend for any of his services and will definitely be calling him back next year for another cleaning and inspection. Travis is the kind of person who makes supporting small businesses feel truly worthwhile. Thanks again read more

Travis came out to inspect my chimney, and gave me the green light that it's safe to use. He also went on the roof and put back some meshing that was coming loose, and mentioned that it would be a good idea to re-caulk a part of the chimney. He wrote all of this up in a free estimate, but didn't try to hard sell me, and was very kind, helpful, and professional. Highly recommend! I'll be giving Travis a call if I ever need any chimney or fireplace work done. read more

Our experience with Travis was excellent. He knew exactly what was needed to repair our chimney and did so with a very fair price. Having someone local is important to us and we will call him with all future cleaning needs. read more

Just moved to a new place that has a fireplace, I was excited to use it for family gathering but the fire place was not working correctly. I called English Sweep and I am amazed by the response time. Travis was super cooperative and great at communication. I was able to get technician Travis to show up same day for inspecting and repair. I am so happy I am able to use this fireplace correctly now. I 100% recommend calling for any issue they will surely have advice. read more

Travis, Knowledgeable and did a great job on my chimney. Highly recommend and was the lowest cost I received. read more

I had English Sweep come out and do an inspection and cleanign of the fireplace in the house we just bought. The job was done in an efficient and clean manner, no problems at all. Thanks to them, we were able to have a fire in our new house last. night for the first time. Bravo. Further, I had a few questions about the ash collection unit in the bottom of our fireplace, and they came back out the next day and spent sometime looking it over and explaining some things to my wife and I. Overall, a good experience. read more

Travis showed up nearly an hour late for an appointment with attitude no less. He mentioned on several occasions that he has been doing this for 35 years. How this could be, is beyond me. read more

English sweep,did a great job cleaning my wood stove.i highly recommend his services,and he's honest. Thank you Travis.

English Sweep installed my dryer vent system a few years ago, and their service has since been nothing short of abysmal. Two weeks ago, my dryer stopped drying clothes properly. Despite reaching out to Travis three times and leaving multiple voicemails, I received no response for 1.5 weeks. After hiring a highly rated company from Yelp to clean my vents, the problem persisted. That company insisted because they ran a camera into my vents, that the original job wasn't up to code, which English Sweep denies. Travis eventually called back and agreed to check the ductwork. He informed me that he would charge a flat fee to clean the vent properly and promised to return the next day. He canceled 15 minutes before the scheduled time and then canceled again the following day. When he finally contacted me after not showing up 3 times, he claimed he could no longer honor the original price. I'm like "WTF"? What happened to integrity and accountability? I guess a person's word doesn't mean much to this guy. He didn't have the decency to call me; everything was handled through text, and blames me for using a company that didn't properly clean the vents. After three days of waiting, empty promises, and a thoroughly disappointing experience, I strongly advise against using English Sweep. If you value punctuality and reliability, avoid this company at all costs! Zero stars if that was allowed read more

I called Travis at English Sweep on Monday afternoon and he came out the same day to clean my fire place chimney and also my dryer vents! I really needed to get my fireplace chimney cleaned since one day we used it and after the log was completely burned out the smoke decided to enter into the house leaving the house full of smoke. When Travis took a look at the chimney and asked how long its been since we cleaned it and I was honest and told him I've never cleaned it and lived at the house for 14 years. He took a look at it and cleaned out 14 years of ash and other stuff that could be very hazardous to a persons health. He was quick and very efficient and also brought his own linings so that the ash would not get everywhere in the house. If ever I needed any fireplace maintenance or service then I know I'll be calling Travis at English Sweep. Thank you again, Travis for coming out on such short notice!!! read more

English Sweep - Travis cleaning my chimney! - Chimney Sweeps Near Me

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Travis completely flaked on me today!! He responded to my initial call and promptly set up an appointment to sweep my chimney at 11am. He texted me at 10:40and said he was running late. He then asked if 3 pm would work or he could do it at 1:30pm. I agreed to have him do the job at 1:30. He texted again saying he's only accepting cash at this time (red flag). 1:30 came and went and I texted him at 2:40 asking if he was still coming with no response. I called and left a message for him at 3:20 asking if he was on his way. He texted back within minutes trying to put the blame on me for not responding "sooner" to his texts which was completely inaccurate. He suggested coming the next morning (Sunday). I will not allow him to do the job at this point since he is not dependable. read more

I contacted English Sweep after needing a cleaning and a damper for my chimney. I contacted another chimney sweep first who wasn't equipped to install the damper, but then I found Travis with English Sweep. He was very professional and experienced and I felt confident that the job would be done well. He ordered the parts and installed a new cap and damper a week or so later, along with a thorough cleaning and inspection. Travis is the sole owner and employee of this business and he told me several times, " I am a sweep for life," which I found very endearing. He was born and raised in the area and takes great pride in his work. I am very happy with the services I received from English Sweep, and now enjoy a fabulous and safe fireplace. read more

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Travis with English Sweep....highly recommend for chimmey work or dryer vent cleaning/fixing/treatment of fireplace. Friendly, knowledgeable, and quick response to calls or assistance. Local El Sobrante business...keep in mind for next project...VERY SATISFIED with his work and good pricing value. read more

Travis arrived on time. Went up to see the chimney and clearly explained what he thought needed to be repaired. I had gotten a previous estimate from another provider which was exorbitant and quoted me for repairs that were not necessary. Travis completed the work to my satisfaction and was very generous with his time helping me install a new gas grate. I definitely recommend Travis English Sweep for your chimney issues. read more

Unfortunately English Sweep was a no call, no show twice in one day. I had an appointment for chimney inspection and cleaning at 8:00am and didn't hear from him until 11:00am. We rescheduled for 5:15pm and I never heard from him. Bizarre and frustrating especially given all of the glowing reviews. read more

Lit our first fire this winter and the house filled with smoke even though the flue was open. Travis, the English Sweep, was able to come within 24 hours, climbed up on the roof & pulled this mysterious wire mesh covering that was sealed in to the inside top of the chimney with some kind of expanding foam spray out of the chimney. Voila! Mystery solved. And we had a lovely winter fire the next night with no problems. Travis did clean the fireplace for us afterwards. Reasonably priced, friendly and very efficient. I recommend him highly. As for the object retrieved from the chimney?...A story for another day..!. read more

Travis cleaned my wood stove and flue quickly and efficiently with no mess and a very fair price

*update* at Travis' request to resolve outside of court, I reached out to him. OF COURSE I have heard nothing back. Seriously, maybe some people had a fine experience with him. It's not about the average days, it's about how a company services their employees when things aren't perfect, even if they cause he issue. We will be moving forward with filing. Today was the first time we actually burned a fire since this fiasco (we have a now two year old, so it wasn't practical). Whatever he "fixed" isn't fixed at all. I'd have taken a picture of the entire house filled with someone within two minutes, but I was too busy dealing with dousing a fire, opening windows, turning off smoke alarms, dealing with a hysterical dog, and making sure the baby's room was not impacted, I missed that moment. We will have a reliable tradesperson out, and be taking Travis to court. read more

I have had the fortunate luck finding and doing business with English Sweep and the owner Travis. His knowledge is informative and extensive, his workmanship impeccable, tidy, affordable and very satisfactory. Most recently called on his advice and he was easy to reach, timely in arriving, and his advice was valued and followed through. When cleaning chimney he is the cleanest that has ever entered the home. During Covid-19 it is hard to have people to the home but with Travis you have nothing to worry about as he takes many precautions. Thank you English Sweep read more

What a pleasure! Just yesterday I called and left a message describing what I needed for cleaning my woodburning stove (which is mounted into an old fireplace) and its chimney. Travis called me back in a couple of hours and gave me a reasonable quote, and said he had an opening in my neighborhood TODAY! I was so relieved because I know this is the busy season for chimney sweeps. He was right on time. He brought drapes and vacuumed the stove from the inside (left the room spotless); plus he brought a good ladder, climbed on the roof and cleaned the metal insert in my chimney from the top. It was all done professionally and efficiently, and Travis was incredibly warm and friendly. He said my system was in good shape, and that I had "good burning habits" (ie hot, occasionally) because there was no creosote buildup, only soot, which is a good thing, and I should keep it up :-) He gave me a paper inspection report. BTW Travis told me people should get their chimney swept every time they burn a cord of wood, which is good to know. read more

Update: Nov 2, 2020 Owned asked for 1 more chance to make this right. To the owner: let me know when you're able to do the dryer vent cleaning. Posted: Nov 2nd I was stood up by Travis on Saturday and Sunday. Never got a call back that he supposedly had a truck break down. This contractor is unfortunately NOT dependable. read more

So glad I hired Travis for our chimney cleaning! He was easy to communicate with, friendly, flexible, quick and tidy - I'm sending all my neighbors his way. Thanks for great service, Travis! read more

English sweep is a locally owned buisness that does everything top to bottom. They only promise what they can do and do exactly what they promise. The work was excellent. The owner Travis was professional. He cleaned before he left( was better before he found it) The pricing is fair and highly recommend.. Thank you English Sweep. read more

He's a sweep for life. He's been around here a long time he's definitely not going anywhere anytime soon. Really knows chimneys inside and out, very thorough very respectful and very fair. Me and my family and friends will only use English sweep for any chimney and dryer venting needs. Almost forgot he also did a tremendous job on our dryer vent and got a full bag of lint out of it. Very impressive. read more

Great experience! Responded very quickly to my text- gave me a quote over the phone and was out to service our chimney the next day! Considering I messaged a few places and English Sweep responded and serviced my chimney before I even got a response from the other places, it's safe to say they are very prompt. Overall a quality, reliable, quick service and I will always recommend English Sweep! Thanks again! read more

Buyer beware! Against my better judgement, I contacted Travis to clean my newly opened fireplace which had been infested with bee's at one time. I explained the situation and was told it was no problem as he'd been doing this for 20 years. He came over, charged $250 for 18 minutes of work and left after cleaning up some small scraps of honeycomb. I took pictures of them looking up the chimney to see it was clean. A couple of days later, I see honey dripping into the fireplace. I shone a flashlight up and lo and behold the honeycomb was within arms reach and clearly visible from the opening. I called Travis back and got no response. A day later again I called him and he promised he would be over to clean up and he never showed up. In the end I cleaned it myself. If you're foolish enough to contract this company then be sure to pay with paypal so you can dispute the payment, when you're eventually disappointed. AVOID!! read more

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He cleaned my fireplace and dryer but l lost my receipt called him asked him for a duplicate he said he would but he did not. Unreliable

This is a family owned business. They have been servicing chimneys since 1993. Travis English is now the sole proprietor and the awesome guy who will come out to clean and service your chimney. The story behind his company is awesome and Travis is such a personable guy. He gives %110 every time he does a job. Travis has been out to work on my chimney twice. Once for a cleaning and simple inspection, second to remedy the issues he first found. (Spark arrestor and damper issues) He takes his time, cleans up super well and makes sure to protect the area around where he's working. He explained the different types of soot that he found when he cleaned the chimney and showed me how to know the difference. (I asked for this knowledge, he didn't just volunteer it) His prices are great. Most sweeps wanted 1.5x what he charged me and they refused to even climb on my roof due to the 45degree angle. So not only did I get an excellent price, I received excellent service, since he was willing to service my chimney!! I absolutely love going with local businesses and it's hard working folks like Travis English that make me continue doing so. read more

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Amazing job once again by Travis. He was very responsive to my inquiries and was able to come do my sweep the next day. He arrived promptly, worked efficiently, and left my place perfectly clean! Also, a very fair price. I highly recommend English Sweep for all your fireplace needs. read more

Travis English and his company, English Sweep, does incredible work. I hired Travis to inspect and clean my chimney since I had just purchased a house and it was recommended. Travis quickly determined that my chimney was missing bricks, among other things, and it was unsafe (which I strongly suspected). He provided me with a quote for my chimney's repair and the following weekend he did the work. He and his assistant were thorough and did a great job! And there were no surprises with the estimate and final bill. I feel so much safer now. I strongly recommend Travis and English Sweep. read more

Very impressed by Travis he gave us an honest assessment, very knowledgeable and prompt. Nice work! Highly recommend!

Travis is incredibly knowledgeable, responsive, and professional. Our chimney was pretty neglected, it had not been used or cleaned in over 30 years. Travis got it back to tip top shape, and helped us get rid of a fireplace insert that was at least 300lbs. He always calls back the same day we ring him, and he provides exceptional service. He completed our service today while wearing a mask, and observing social distancing guidelines. We highly recommend English Sweep. read more

Unfortunately, I have to agree with all the other negative reviews. I would not recommend Travis of English Sweep and question the integrity of his business practices. I have lost $300 and would caution any future client against using his services in the future. Travis came out to clean the chimney for a rental property I own. He charged me $250 for the 25 minute cleaning which was fine and I really appreciated it since he came by with very short notice. He suggested we order a damper through him since the chimney did not have one. I agreed and paid him via personal check for the deposit of the damper in the amount of $300. We agreed for an installation of the following Saturday. During the week prior to installation, he notified me via text that the damper would be $285 more than originally quoted. I asked him to send me an invoice by the distributor or a spec sheet accounting for the difference in price. He just sent me a screenshot of a "similar" unit instead. The lack of transparency was troubling, but I decided to just move forward. The day before the installation, I had heard nothing from him regarding the specific time. I followed up with him and asked if he could install the damper if it was raining, he said he could not and we agreed to reschedule. Moving forward a couple of weeks later, I again followed up with him the day before the scheduled installation date since I had heard nothing from him. He then notified me that he had received the wrong sized damper and would need to reschedule. In light of all the communication issues with him and lack of transparency regarding damper pricing, I requested a refund of the $300 deposit. I followed up with him several times via text and calls, he has yet to respond to any of my efforts at communication. In sum, I would urge you to consider carefully before hiring Travis and English Sweep. This is not a question of the quality of service, but more seriously, it is an issue of actual fraud. read more

I needed my Dryer vent cleaned to make sure that it's not a fire hazard. The same day I called for an appointment was the same day the work done. The sweeper/cleaning name is Travis. He was super nice, professional and did a good job. 5 stars for English Sweep! read more

Was very efficient, friendly and wore a mask. Explained what he was doing and finished quickly. Will definitely use him again in the future

I was referred to the English Sweep by a friend. I took 2 estimates for Chimney cleaning and repair to compare them. Travis English earned my business because he was accurate in assessing my chimneys problems and his price was lower than the other company by quite a bit. I am referring the English Sweep because I am very satisfied with his work. read more

Travis is super friendly and knowledgable. I feel so much safer now that he came out to have a look at our fireplace and clear out the dryer vent. Highly recommend! When you find somebody good, you stick with them. Travis is our go-to from here on out. read more

When our fireplace decided it wanted to send all the smoke back into my house, we needed the chimney cleaned pronto! Travis got back to me quickly and scheduled an appointment much sooner than anyone else we called. He was extremely communicative and answered all my questions prior to and during my appointment. He was friendly and thorough, and left me feeling really comfortable about using our fireplace again. He even showed me how to light a proper fire. We would definitely use him again! read more

I only wish he had a top-hat. Other than that he got the job done. Thanks Travis.

We hired Travis to sweep our chimney and do flashing based off his Yelp reviews and his statements that he could do both. Travis arrived late, spent 35 minutes sweeping our chimney, claimed to have completed flashing, and charged us over $600 for the job. The next day, we awoke to find the room next to our fireplace flooded, and the ceiling in the room full of water. The water was clearly coming from the fireplace, and we never had any sort of leak prior to Travis being on our roof and doing work on our chimney. We called Travis, and he agreed to repair the damage. He came by and ripped out the area of the ceiling that was leaking (approximately 2' x 2'), ripped out the insulation behind it that was soaking wet, confirmed that the leak was indeed coming from the chimney because of a mistake he had made the day prior, and promised to return the next day to complete the repair. He made up various excuses over the next several days and never returned. Travis left our home a complete mess--dry wall, peeled paint, and pieces of soggy insulation covered the room--and cost us another $600 to hire someone else to finish the job. That required patching dry wall, sanding in phases, and painting in phases. Due to the fact that the original job took Travis 35 minutes (but he charged us over $600 for it) and then his work cost us another $600 to fix, I asked Travis to subtract a reasonable hourly wage for his total time spent in our home (I suggested about $70/hour), and then send us the remainder of that figure subtracted from the $600 we paid him. Travis refused. I explained that his efforts to reap a windfall for time he did not actually work, in this unusual situation, was unethical. I worked with Travis for weeks prior to submitting this review to seek a refund for our overpayment. He continues to refuse and has kept all of our money. Please be cautioned that Travis's work is sloppy to the point it can significantly damage your home, and that he is financially unethical. We still cannot use our fireplace because of Travis's "work." We deeply regret allowing him in our home and on our roof. Please PM me if you have questions or would like more detail. read more

English Sweep - Travis ripping out the ceiling surrounding the chimney (the brick on the right side is the chimney) - Chimney Sweeps Near Me

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