I was next in line for service when the phone rang, and an employee answered the call and appeared…read moreto provide an estimate to the customer over the phone while I was waiting to be helped. I understand that phone calls are part of the business, but I feel that customers who are physically present in the store should be given priority over customers calling in, especially when someone is already waiting in line. I want to emphasize that the service itself is great. The employees are wonderful, helpful, and friendly. I simply think the location could improve by prioritizing customers who are physically present over customers calling in. I believe this would make the overall customer experience even better.

My daughter had two new tires installed two weeks ago. She was working late in Temecula and came…read moreout at 11 PM to a tire that was flat. She called AAA and had a tech come out to replace her tire with her spare. When the tech located her spare, it was flat. Most tire companies check your spare when you have new tires installed. She went back this morning to have her tires checked. The tech told her she needed an alignment. She explained that she just purchased the back two tires and they performed an alignment. He said he didn't know that even though she had it done in that store and he had reviewed her account on the computer. She asked to speak with a supervisor. A man named Joseph explained to her after she described her experience that America's Tire always offers an alignment when you purchase tires. That sounds horrible to me because they didn't check the car to see if need an alignment. They just offer it for the upsell. Furthermore, they patched the tire. So why would she need an alignment? Bad business. I do not like to leave bad reviews, but I have referred a ton of business to American's tires and I will not do that again. I feel bad for the next innocent, trusting individual that goes in and is under the impression they need an alignment when they don't. Because they offer it, regardless if the car needs it or not. They should be ashamed of themselves. And then they reply and say they want to correct it with more information but the link doesn't work.

Fixed my curb rash on a new wheel after an unfortunate meeting with a road median. The wheel looks…read morebrand new and they took care of it the same day. Excellent service and would 100% recommend. They even picked my car up from my bmw dealership to make it even easier. Kevin and Rob are great, thank you.

We have used them 2 times-once for a scrape to one of our rims and once for a tire patch after…read morerunning over a large screw. Their service is always quick, professional, and appropriately priced! I will return if I have more tire/wheel needs

Huge thank you to MCA Auto Tire for helping me out just 20 minutes before closing! They went above…read moreand beyond to get my tire taken care of. Special shoutout to the amazing receptionist who answered my call and helped make everything happen so smoothly! I'm sorry I didn't catch your name, but I truly appreciate your kindness and willingness to help, especially close to closing time. Amazing customer service all around! Definitely recommend this place!

What a wonderful spot with friendly and helpful workers!!! Was out in Riverside for the night and…read morewas stuck on my spare came here Sunday morning at 8am when nobody else was open and they were quick and fast to help me be back on my way!! All friendly all good service and reliable and there when everybody is OFF!! Highly recommend I will be back for tires or tire issues when I'm out in Riverside here !

Can't recommend Mauricio of Tito's Mobil Tires enough. We have used his services three times now…read more He provided fast responses to all texts. Fully answered every question. Gave us fast and accurate quotes and very fast service. He does a great job every time. He even helped my son move his car down the street and gave my son a ride back. Super kind of him.

We recently used Titos mobile Tires services. We called to ask for information and pricing. They…read morewere friendly on the phone and provided all the pricing during the call. It was very straightforward. He was very punctual. The service was very quick. All around great experience. I would recommend. The pricing was reasonable and it was an overall good experience. Nothing really beats the convenience.

Fixed broken battery terminals on my jeep for 1/3 of the price the dealer quoted me at - they even…read morefixed my leaky coolant tube. They were straightforward and honest. Getting car repairs feels intimidating because I worry about mechanics being untrustworthy, but their team was fast, communicative, and clear. I would reccomend them and will be returning for future work on my car.

What a great experience!!!! ---…read more ** 5.0** I wish I could give more than 5 stars on this review. Wholesale Tire and Automotive is the only shop I trust with my cars. Kenni, the owner, is amazing and always makes sure you're fully informed. Her mechanic Michael is incredibly sharp -- he diagnosed and fixed an issue on my daughter's BMW that a "name brand" shop had written off as unrepairable. It runs perfectly now. Based on that, I brought my Suburban in before a 6,000-mile road trip for my daughter's college move-in. Josiah and Kenni walked me through everything it needed, and the truck runs just like new. Fair prices, honest work, great people. Do yourself a favor and give them your business -- I won't take my cars anywhere else.

Came here 2 days ago to get a trailer tire replaced and they were amazing since the moment they…read morepicked up the phone. I usually drive all the way to DTR area to get my business trailer's tires replaced, but now i may need to reconsider coming here instead. The business is tucked away right behind/next to Norms and shares a tight lot with other small shops, but they are amazing. Very friendly and attentive! Appreciate the amazing customer service, because it's so hard to find nowadays. I will be back!

It's a pleasure to do business with M&J Tires, best prices on new and used tires, and the team -…read morethese are a bunch of good guys!

Brought my son's car in for rotation and possibly tires. The customer service and the way the tech…read moreshowed me everything was outstanding. I am switching over to this tire service it's that good. So refreshing to see ALL their customer get quality service. Even the rude customers.

Best Customer Service…read more This American Tire location; has some of the best customer service I've ever experienced! My tire suddenly went flat, so I stopped by this location at 5:58 PM hoping they could just put some air in it. I didn't realize they were closing at 6 PM, so I felt terrible for showing up so late. There was an amazing young man with blonde hair--I unfortunately didn't catch his name--who went above and beyond to help me. He was incredibly kind, patient, and took the time to explain my options. Even though they were already closing, he made sure I knew what I could do to get my tire fixed and didn't make me feel like a burden at all. Everyone inside was also incredibly kind, helpful, and efficient. You could tell they genuinely cared about helping customers, even at the end of their shift. I'm so grateful for the kindness I received that evening. This is truly what exceptional customer service looks like! Thank you, American Tire!

Came to get some tires I purchased installed on my Tesla Model Y. They got me in super fast with no…read moreappointment. I was in and out within an hour. Service was solid from the crew and from the girl at the desk. One of the best values too. Would return for future service.

Needed a quick tire repair. Gas station air refill didn't do the trick. Found hectors tires right…read moreoff the 60fwy. They were quick to fin the problem and get my tire fixed. In and back out on my way. Service was helpful. Small alleyway entrance. Follow pathway to covered bays. Was a bit busy when we arrived but service was rather quick. Great spot if you're needing tire service.

Amazing customer service every time!…read more Bought tires for my car about 2 years ago and was so pleased with the service that we have come back and gotten tires for 3 other vehicles! The service techs are always very nice and knowledgeable! I love that buying tires here comes with a warranty that allows you to come in for tire maintenance as needed. I've stopped by for a couple of low tire pressure issues and they patch up my tire at no extra cost! Do recommend making an appointment as it is much quicker than walking in and keep in mind Saturday is their busiest day!

I bought a full set of tires here for around $900. They told me to bring it in anytime for a free…read moretire rotation. Sounds great! Well I picked up a screw in my tire so I brought it in to fix the screw usually a 15 minute process and the tire rotation usually a 20-30 minute process. I've been waiting here for 3 hours now and they haven't even TOUCHED my car. So keep that in mind if you want to be stuck here like me. This is crazy. Super irritated about it. One employee asked me if I wanted to keep waiting, as if I can drive with a screw in my tire ?!??? Come on man. I get that places get busy but this is a quick fix for someone who already spent a pretty penny here. Manage your work load better and prioritize quick fixes for customers that already paid!

went into Rene's Tires needing a wheel alignment and honestly thought I'd get turned away since I…read moreshowed up around 4:30 and they close at 5. To my surprise, they still took care of me without any issues. The service was quick, efficient, and very economical. The staff was professional, got my car handled fast, and made the whole experience smooth and stress-free. It's hard to find shops willing to help that close to closing time, so I really appreciated that level of customer service. Definitely recommend this spot if you need tire or alignment work done!

Had basically a flat tire and desperate. They helped me right away. Very kind. Could not be happier.read more