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Rxo

3.9 (312 reviews)
Open 8:00 am - 5:00 pm

Services - Rxo

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Left my microwave on the floor and cant use
Margarita C.

ZERO STARS IF I COULD! I have a full kitchen appliances delivery scheduled last week. I was suppose to have a LICENSED INSTALLER come and install my new stove, microwave, fridge, and dishwasher from samsung. The window of deliver was 10am- 2pm. They arrived exactly at 2pm. The installer couldnt install ANY appliance and didnt care to. My service also has haul away old appliances that i paid extra to samsung. The installer told me the issues needed to be resolved and told me to reschedule. I was confused with the issues as i had a recent kitchen remodel 2 years ago. He was frustrated, left my house and proceeded to YELL in-front of my house to his partner. He was sooooo unprofessional. Perhaps i should post the video of him throwing a tantrum in front of my house. He then hauled away my New appliances and told me to deal with a 908 number for reschedule. I SPENT THE REST OF THE DAY on the phone with RXO customer service and samsung. The delivery driver marked my delivery as DELIVERED. RXO seems to outsource their calls to another country. Their representatives were dismissive and a few of them kept hanging up the phone on me. NO ONE wanted to resolve my redelivery. One representative literally said too bad . Another one told me that i'm lying and my appliances are at my house. These phone calls are allegedly recorded. Is this the quality and control that RXO holds on to their reps? I was told that my delivery will be scheduled for the 19th. Again, I have no email reconfirming my delivery. I called again today . This time they say that it's just installation. WHERE THE HELL ARE MY APPLIANCES? I called again and was put on hold for another hour just to be hung up on . I've never dealt with the company with this much lack of care for customer service. I'm gonna have to report them to the BBB and sue RXO for holding my appliances and none of their employees wanna work to resolve my issues. DO NOT PURCHASE FROM SAMSUNG DIRECTLY. Go to best buy or home depot. Any other company who does not use RXO! Also, the guy took down my microwave and never even put it back up, so I can't even use my microwave for the past week. This seems to be a trending theme for the Edison, NJ location. Check their google reviews. Samsung, pick a new deliver courier. RXO is not it Their reps keep hanging up the phone. THEY ARE THE WORST COMPANY.

These chairs arrived today, assembled today, and placed around our fire pit.
Joe H.

Rxo kept me up-to-date from the day. I placed my order until the white glove team of Eric and.Noe arrived on Monday morning at 9 AM. They assembled my Adirondack chairs quickly, and place them exactly where I wanted them. They were pleasant, smiled, and were otherwise professional. Everything was an excellent experience. I would highly recommend them.

This company handled the white glove delivery assembly of my Polywood deck furniture courteously and with professionalism.

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29 days ago

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9 days ago

The delivery team was courteous, professional, and efficient. They assembled and cleared away all.

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3 months ago

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1 month ago

very curtious and good communication throughout the day of delivery. delivered with care and efficiently. very happy with the service.

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1 month ago

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1 year ago

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Bryan B.

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8 months ago

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17 days ago

delivery men were helpful and courteous with my patio furniture set . Thank you !!!!!

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1 year ago

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Bryan B.

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2 months ago

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Bryan B.

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3 months ago

The delivery person was very helpful and sweet, asked where to place it and didn't seem in a rush. It was a seamless experience.

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6 months ago

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8 months ago

I put in the wrong address and the team willingly moved it over to my building next door!!! Amazing. Very kind!!!

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10 months ago

The delivery team was courteous, careful, professional, fast and on time. Highly recommend.

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7 months ago

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Bryan B.

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5 months ago

courteous and professional, they brought our shipment directly to our in our apartment building--above and beyond.

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1 year ago

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Bryan B.

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1 year ago

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9 months ago

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10 months ago

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4 months ago

Quick and easy mattress replacement. Delivery team was on time, efficient and polite.

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11 months ago

Got a fridge delivered today. The two young men were courteous and efficient. Good delivery experience overall.

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11 months ago

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6 months ago

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Bryan B.

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10 months ago

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5 months ago

Delivery was on time. Excellent service received a phone call 15 minutes before delivery. Simone M.

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6 months ago

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9 months ago

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Bryan B.

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7 months ago

Courteous and kind in delivering my items. All packages were delivered with care. Communication was straightforward. Thank you!

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7 months ago

Great service. On time and very good delivery all around. They call 1/"2 hour before delivery and do everything quickly and efficiently.

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10 months ago

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1 year ago

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Bryan B.

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8 months ago

I'm very disappointed. Service is very bad. I don't recommend this company for anyone no installation done!!!!!

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Bryan B.

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1 year ago

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Bryan B.

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9 months ago

The driver was clear and articulate in all of his communication and he arrived exactly when he said he would!

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8 months ago

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Bryan B.

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3 years ago

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10 months ago

The two guys were quick and put the boxes upstairs right where we asked them to. Fastest delivery we have ever had.

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9 months ago

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11 months ago

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Page 1 of 8

Ask the Community - Rxo

Review Highlights - Rxo

They came early and were super efficient with removal of our old washer and install of our new one.

Mentioned in 11 reviews

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Edison Pack and Ship Business Center

Edison Pack and Ship Business Center

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A hidden gem in a very busy RT 1 road ! Thanks to Google and thoughtful AI prompts we were able…read moreto find this place . We were struggling to get a color print out or color photocopy .. went to ups , usps, fedex and 3-4 more shops . Nothing was working in those shops . Thankfully stopped by this place . A very stood service from the guy . He was very friendly and eager to help. They were able to take color printouts and also do Notary ! Yfff . It was so so so helpful , basically doing all work in the same place . Charged very minimal . They also sold perfumes . We didn't buy but the price was reasonable . Parking outside is small but we were able to get one . Good spot overall. 4stars ..

3 Weeks ago I dropped off a FEDEX prepaid medical test at the Roseland, NJ office to be shipped to…read morea medical lab in Houston, TX. The package shipped that date and arrived at a FEDEX location in Cypress, TX. By the 5th day it was in Mosheim, TN and a day later it was in Edison, NJ -- where it has apparently been for the past 2 weeks. When I realized there may be a problem, I called the 800 number and was told they'd check into it. I gave them my contact email and phone number to call when they had information. After 3 days of no response and no movement, I called again and was told they'd trace it and would call me with the status. I called again last week and was told to put in a claim -- which I cannot do since I am not the shipping originator. I understand that packages are lost, but FEDEX has been totally unresponsive and never got back to me. The people answering the phone were politely aloof and did not care that this was an important medical test. I have dealt with UPS which has been 100% reliable and have even been more satisfied with the much maligned USPS.

AM Home Delivery - "White glove / concierge delivery service" left stove unassembled and uninstalled in the middle of our kitchen.

AM Home Delivery

(970 reviews)

AM Home Delivery shipped our new fridge from AJ Madison on the East Coast, to us in Flagstaff,…read moreArizona. They picked it up the day after we bought it online. They sent us the tracking info, and it was delivered without delay, in pristine condition. They removed the packing material and moved it into our kitchen. We had read some other reviews and know that not everyone had a good experience with them, but ours couldn't have been better or completed in shorter time. Despite strong winter storms, our fridge made it to us safety, on time, and with excellent communication. Thanks!

I am generally a balanced reviewer, and often include the good with the bad. In this case, I am…read moreashamed for AM Home Delivery. After tipping the Delivery Team (MARVIN (EMJR) & ANGEL DIAZ (EMJR)) $100/each in hopes of encouraging professionalism & decency, they DESTROYED the carpet and drywall damage, in my 2,000sqft brand new home and executive rental. Without regard for the walls also severely damaged the drywall in the house. When filing a complaint about the experience, was asked to: 1. Go to a notary and pay to notarize a letter. 2. Obtain 4 bids for the work to fix the issues. This alone takes weeks and 4 meetings with contractors and all BEFORE fixing the carpet and drywall. While occupied with tenants. 3. Submit the notarized document, photos, bids and wait to hear if they too will be sending a contractor out to bid. All this to "possibly" have a resolution... for an issue caused by this company. I no longer even care about the $1,500 I have to spend to fix it all... I am more disgusted with the principle. I'd normally offer photos but it doesn't appear possible.

Rxo - shipping_centers - Updated May 2026

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