While the manager was a little more pleasant. The person at the front counter is completely nasty!…read moreIf that's the first encounter when people first come in then I definitely won't come back to this location. I was trying to return a package and the barcode wouldn't scan. My mistake that it was suppose to fed ex after the manger came out but like I said the other girl was just nasty! Do better be better

I hate hate hate not to give five stars to a place that I like so much, but alas, I must. I have…read morebeen going to this post office for over 20 years. The closer alternative for me was the East Brunswick Post Office but if you have ever been there (scary!) you will know why I chose Milltown. We have had a lot of turnover at this post office over the last couple of years. The people who left - the wonderful one who dressed up each Halloween and who fed the geese, the wise one who put my mail in the right box even when it had the wrong PO Box number on it, the caring one, and the funny one have all retired. The new people are nice, but it's just not the same. As a post office it's wonderful the lines are rarely long and they are open until two on Saturday. It beats East Brunswick by miles. but that's a story for another day.

My overnight package got missing, I post office to get help, that never worst assistance at the…read morelocal level. rude unprofessional behavior from manager .

Didn't receive any mail last Friday and Saturday. Also, Monday being the biggest mail day, I…read morereceived 2 junk mail. 3 days of not getting my regular mail. This is why my bills are late since I get them late. Can't talk to anyone about this complaint since no one answer.

Honestly this is the most horrible experience my parents just had . They understand English but…read morecan't speak it well , clerk lady 11 was rude on how the address on box was suppose to be . Talking extremely loudly when they are right next to her at the counter & stating they need to speak english & she can't do her job . All she had to do was input the address which is already on box into her computer and print label , I've done this multiple times at every postal office making my trip to the postal office faster. I write the address on box because in these times mailing company's throw packages and they get rips , tears & at least I know for my security if label rips I have the written address on box. Unacceptable customer behavior , rude . There were many ways on what tone to use to communicate the appropriate way to address the box that I'm paying money to get shipped ! Embarrassing for her shows she doesn't know appropriate customer service & embarrassing for my parents who had people behind them & who did their best & had the box labeled already .!!!

So slow. I just need them to scan and take my package I'm not sure why a trip here takes more than…read more30 minutes.

This is The Worst postal Service I have ever seen. Not just this Location, but the whole system!!…read moreit's Horrible!! This location really lives up to that moniker! Getting your Mail delivered is Hit or Miss!! sometimes it comes early afternoon. More times than not, it's late in the evening. I mean like 7:00 pm or later!! plus, when they do deliver the Mail. you get a mix of other people's mail! how hard is it to put the right mail in the right slot!! (I'll get back to that in a minute) A Very important letter was mailed from my Pension Department (it showed on the email that shows you what mail is arriving) well....Yea, you guessed it. i never Received it!! where is it??? who knows! the Christmas before last I mailed my Brother and his wife a nice Gift card. did they get it? Nope! the Mail girl Stole it!! She's in Jail now!! unbelievable!! The Post office itself is always so Dark & Dreary looking. no wonder the people that work there look so depressed. this place is not laid out for customer service at all!! why should it be. by Law, no one can Compete against them! so why try to do Better. there is no incentive. you have a Captive customer who cannot go anywhere else! Now, getting back to one of the reasons why I get other people's mail and not all of my mail delivered. one of the carriers is constantly on the phone. I mean Constantly!! how on earth can you concentrate on what you're doing if you're constantly yakking on the phone!! can you imagine going out to dinner and the water / waitress is talking on their phone the whole time. how would that look. your order would probably come out all wrong. or what if you went to the bank and the teller was yakking away on their phone. how would that look. if your paid to do a job DO IT!! talk on the phone at home. not while you are working. this post office (and the whole nationwide system) needs a re-make from Top to Bottom!! they are working very inefficiently and stuck back in the 50'S problem is. like I said. there is no Competition!!

I visited the store during closing and both the representatives were very rude, they had no sense…read moreof customer care and were very rude. Provided with very little information, I have been to different locations of USPS in NJ and so far this was the worst place. I'll recommend to take an action regarding this, there was no professionalism at all. I will not recommend visiting this place.

Update they found my daughter's birthday box completely empty. All items gone!! I am still trying…read moreto get the claim from them which doesn't begin to cover the amount in the box or the fact my daughter did not get a birthday present. Anytime you talk to anyone thru make you calm someone else. This is ridiculous

Outstanding experience, Kayden was beyond helpful, I brought in a bed in bag n you know how crazy…read moreit can be to repack one of these u needed 3 ppl n he jump right in knowing exactly which box we needed! Super helpful

Very rude staff (in person and over the phone) at the 333 Handy Street location. I tried calling…read moreseveral times to get info on a package. Once someone finally decided to answer, she only answered part of my question, then hung up. I immediately called back, and she would not pick up the phone.

This is one of the most unprofessional places, i've ever been. This post office has misplaced or…read morelost two of my packages within a 3 month time span. I can never get in contact with anyone, while calling their telephone number. Also; the physical place is a mess! Very Dirty.

Small, clean post office. I first walked in, and I saw two women at the front, that were helping…read morecustomers. They moved very quickly, though with everyone. However, when I did walk in, it did smell like diarrhea to me, which kind of made it for me a little uncomfortable. The staff are not super friendly, but they did a lot of things I have not done at a post office, which I liked. For one, they asked the name of the person I was sending the package to.I never get asked that at any other post office I''ve been to. They even asked me for the return address, which Is also something I don't get asked at post offices, usually. This was quite a surprise. So, with all these surprises, I was quite glad with my visit! It was a very good post office!

This is probably the most convienent post office in the united states. Always plenty of parking,…read morenever a long line, no bullet proof windows, knowledgeable and friendly staff and extended hours for PO Boxes. I do not think that anyone would be going postal in this post office.

Staff was good. No main entrance into the main tellers section. Two doors in the side to PO Boxes…read moreand then another door into the main area. They helped me tape up my box better than I did

So far so good…read more The passport person (Skip) from the Kingston P.O. went on vacation ("you MUST come in today [Thursday] before 4:30 otherwise you can't get it expedited because I am going on vacation!"); I had already passed my lunch break, and didn't feel like heading out for unbillable hours to spend time frazzled with a manic postal worker. Princeton/Palmer Square directed me to the main location on Carnegie, which doesn't take passport appointments on Saturday. But here, the woman was pleasant on the phone, told me I needed one check for $169.85 (passport+card+expedite fee) and another for $42.50 (application+Express mail); both could also be paid with a debit card (Skip told me to take in one check for, oh, just take in a blank check, maybe 2--is there a run on checks in this country or do I somehow need pre-addressed checks prior to leaving the house?). And I have an 11:00AM appointment tomorrow (Saturday). I may or may not ask the post office to take photos, as UPS took potentially less bad than previous passport photos for me. Also--it shouldn't take more than 15 minutes. There are 10:30 and 10:45 appointments prior to mine. Will update tomorrow. Update:Maybe I'm wierd, but it's unusual for postal people to be so helpful. We were waiting in line, and just before 11, a call was made for anyone with passport work to be done. Yeah! That's me! I had filled out the wrong form and had to fill out another, and then was taken through the steps to get everything else done. No smootching! I'm jealous! :) The woman was nice and got us sorted out quickly (we were out by 11:10). Great service. UPDATE 8/31: Good news: the passport arrived with my documents on Saturday--yeah! Bad news: somehow their processing of the photo gave me a pig-pink sunburn. It even looks as though my head was cut out and attached to my neck after photoshopping with a red filter. Oh the joys of ugly passports one has to cart around for 10 years.

As a Google Local Guide funnily and accurately wrote in his review of this place, this post office…read moreis certainly a mix bag of candies - you never know which days could be good and which days which days could be bad until you walk in. That's the same reason why I rate this place a 3 star (not good and not bad) My recent experience with a USPS staff - Danielle was pretty good. She had a warm smile and great customer manners and the checkout of my mailing service was pretty swift. If you don't find a parking on the Main Street, you can park in the parking lot behind the USPS that is attached to the Superfresh.

Worst customer service ever. I come at least once a week and the same woman - tall, pale, reddish…read morebrownish hair - has a very nasty attitude. She never greets anyone. Most of the time she'll let her whoever she's working with take lead on register as she sits down talking to them about non-work related things or on her phone as you can see in the photo. It's to the point that I'm going to start going out of my way to go to another location.

The store at 777 Shoppes Blvd. in North Brunswick, NJ, is relatively new. I understand it has only…read morebeen opened for a few months. Unfortunately, the management is not good. I tried to use the 25% coupon for shredding services I found on the store's own website, but the manager would only allow me a 10% discount. He claimed that the site was "independent" and did not have to honor the coupon. Rather than cart 25 pounds of paper to a different store in the hope of getting the full discount, I agreed to the smaller discount. Then the clerk and I discovered that the shredder bin did not have enough room for all my paper. He told me he was not allowed to give me a refund. I left very dissatisfied with the store and its management. But I want to say that the young clerk, Jaydon, was very professional and pleasant. He did his best to stuff my papers into the bin, though even his herculean efforts were insufficient. He was clearly trying to provide me with excellent customer service. It is a shame that his manager was not supportive and put Jaydon in a bad position. Beware if you plan to use the UPS store at 777 Shoppes Blvd!

From the owner: The UPS Store #7771 in North Brunswick offers expert packing, shipping, printing, document…read morefinishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - .