Great for late drop-off.. Need to ship something or pick up…read morea package that they didn't bother to deliver? Not so much! I've never seen a time when the manager is working. One person on the counter. One person working in the back. 27 tired customers in line. This is why Amazon bought their own airplanes for the holiday season!!

I have had to pick up packages at this location on a few occasions. Each time the staff has been…read moreefficient and organized. No problem locating or signing for my item(s). I appreciate that, especially given other locations have lackluster service and a tendency to lose items w/out taking accountability. Kudos to the staff here!

Super busy today- the online pickup line is the same as the general registers, and they had 4…read morepeople working but the line was still not super-fast. Signup for the Staples membership was hard to do on the mobile without the app, so they can do it at the register. Two areas to storing online orders - one is the shelves behind, but they also have a lot of stuff there... so at the other kiosk as you enter for printing design, etc. they store more stuff. Guy I was at the register was working hard, searched both areas to find my order, kudos to him.

Florrie and Qua are the best enployees at staples located in vauxhall NJ. They very efficient,…read morefriendly and professional. They're always willing to answer any questions that I may have. They truly love what they do that shows me that they care about the customers' needs and satisfactions. I would like the company to know and acknowledge them for their phenomenal work ethic . Going above and beyond is not a requirement but they do if effortless.

Local shipping center that has all your shipping and copy/printing needs. Rather pricey but no…read morefrills get it done shop.

Never answer their phone!!!??? Never answer e-mails???…read moreTough way to be in a local business. Wound up driving to another town where they communicate with you:(

Runs low on professionalism and high on attitude. It is impossible to get a hold of anyone on the…read morephone, their voicemail box is full, and they love to answer and hang up. Do yourself a favor and go to the Milburn store.

Lame! You simply cannot get in touch with this location by any means. They fail to pick up the…read morephone no matter when you call and their voicemail has been full as long as I've lived in the area. That would be less frustrating if they, say, responded to emails or 'contact us' form submissions from ups.com - but they ignore those as well. I get that shipping places can get busy at times. The situation I'm talking about involves a sustained effort to ask a necessary question over the course of two weeks. Honestly maybe they should save some money and drop their phone service if they're never going to use it. When a business has a full voicemail that never empties, I've found it correlates to poor outcomes for the customer. At the least it doesn't reflect well on the store.

I just started needing to use the UPS store more often, and the moment I walked in my first time,…read morethe girl behind the counter it seemed was almost excited and happy to help me! That is RARE these days. Told her what I needed to be done and she assured me and reassured me that she "got me", and that was an understatement. Took my package, taped it the way I requested said not to worry about a thing and shipped it off without any issue. I couldn't have been more pleased with my first experience and will be working with that branch going forward!

Great customer service. The young people that work there are kind polite & professionalsread more

This UPS store had an issue with Dyson products being returned but I think that was more a UPS wide…read moreproblem vs this store. The staff there are always pleasant and move lines pretty quickly. They do provide receipts but be aware they do charge to print labels. Despite charging for labels (when UPS pays them to receive anyways) the great staff makes this business! Much more hospitable than expected.

Let's put it out there...UPS stores are 1000x better than waiting at The Post Office, plus UPS…read morestores carry something you need for shipping and more! No more searching for a medium box at the Post Office only the find they ain't got any. This UPS store has the most polite staff, well stocked inventory and quick service! PLUS an on staff Notary Public!

The staff is great and always friendly. The will get 5 stars from all the time. They value their…read morecustomers and attentive to the customer's needs. You can see the staff is well lead.

This location was very convenient to my hotel and easily accessible off a main road. The employee I…read moreworked with was very helpful, with my shipping needs. Very good service, for the quality and price.

I get understaffing can lead to long waits, but if I can be patient, so can the staff, and the lady…read morethat helped me definitely wasn't. Left us saying she "Had to go to lunch," but then came back less than two minutes later. Not sure what that was about. Maybe a lie and then she went back on it? I don't know. Then she began rudely hurrying us by waving her arms frantically and giving us attitudes when we had questions about delivering our mail. Very rude and disgusting behavior. Something's off with this place. Post office staff in other places have always been so nice, yet this place (based on other reviews) seems to consistently have issues. Replacing their staff is definitely in order. Very uncomfortable experience overall.

Ever since Maplewood's post office moved down the street to their current location, this post…read moreoffice has gone from good to very bad. You will always be waiting, regardless of the time of day you come to this location. They are understaffed - there is room for 3 employees, but there will only be one person sitting at the desk, and usually they are very chatty with everyone, making the wait longer than it is. On top of it, they are rude if you aren't prepared when you arrive at the desk. They should close this branch and have patrons go to Millburn or Short Hills.

Rude and not at all helpful. purposely open the door 10 mins late to stall time. Then had the fan…read moreon blast and was speaking very low so I couldn't hear her. No hi good morning how can I help you? Then made sure I couldn't do the service review on the screen. Definitely would've gave a sad face.. Maybe she's not a morning person at 9am idk.

Rude and unprofessional. Clearly don't know the head or tail of customer service. Don't explain…read moreclearly and just have NO we don't have it is the only answer. Extremely rude