I have had to pick up packages at this location on a few occasions. Each time the staff has been…read moreefficient and organized. No problem locating or signing for my item(s). I appreciate that, especially given other locations have lackluster service and a tendency to lose items w/out taking accountability. Kudos to the staff here!

Horrible horrible HORRIBLE ! I'm NEVER the type to leave reviews but my god this one should be…read moreworth the write because I need to warn people about this company /place !! I honestly wish I could give them a negative rating because that's how horrible they are ! I'm like genuinely pissed and these people weren't lying when they said they scam/rob you !! Basically ! A 364 lbs piano was supposed to be shipped to my house right and so it "gets" to my local post office ! Now I put it in quotations because I went to my local post office and they told me they didn't have it ! But let me tell y'all why I went to my local post office ! So I contacted their agent asking why my piano was on hold for 3 days already and supposedly it's because I had to pay $50 because it was from MY CITY ( keep in my mind I live in Cali ) and not because of them ! They stated supposedly that they're job is to deliver it on your door step but because it's from my city I had to pay $50 ! That's when I go to my local post office to talk about the $50 ! They told me , they never received my package and the $50 is something they never do (my post office ) which was weird ! I later contacted this company and I ended up paying the $50 TO THEM which made no sense to me but alright !! Later that day , they quickly put it for out for delivery and supposedly they delivered it ! I messaged them saying why does it say it's delivered and it's not here ?! They asked if I checked everywhere I told them yes ! I told them I check even my neighbors houses and around and the other side and EVERYTHING AND NOTHING ! They then said that they were going to send a delivery team by Monday to "resolve" my issue which idk WHAT IN THE **** were they going to resolve by arriving to my house but okay ! I give them time because they said they were going to email me when they get here ! I have NOT received one email or message from them AT ALL !! I tried to give them the benefit of the doubt thinking "oh they might come late " and NOPE NOTHING ! They lied and scammed and ROBBED ME !! Which I'm mad about because I already paid a lot of money for that piano !! Another thing about them is that never answer or take 85927294828 hrs to reply back ! So I would create new empty chats to see if they would respond fast and they did which was weird !! All of this they handled it very unprofessional and childish !! I even have pictures of their messages too ! Which I might make a second review ! But PLEASE DONT WORK WITH THEM !! HORRIBLE HORRIBLE HORRIBLE !! I'm genuinely mad ! Here's the pictures !

Super busy today- the online pickup line is the same as the general registers, and they had 4…read morepeople working but the line was still not super-fast. Signup for the Staples membership was hard to do on the mobile without the app, so they can do it at the register. Two areas to storing online orders - one is the shelves behind, but they also have a lot of stuff there... so at the other kiosk as you enter for printing design, etc. they store more stuff. Guy I was at the register was working hard, searched both areas to find my order, kudos to him.

Florrie and Qua are the best enployees at staples located in vauxhall NJ. They very efficient,…read morefriendly and professional. They're always willing to answer any questions that I may have. They truly love what they do that shows me that they care about the customers' needs and satisfactions. I would like the company to know and acknowledge them for their phenomenal work ethic . Going above and beyond is not a requirement but they do if effortless.

Local shipping center that has all your shipping and copy/printing needs. Rather pricey but no…read morefrills get it done shop.

Never answer their phone!!!??? Never answer e-mails???…read moreTough way to be in a local business. Wound up driving to another town where they communicate with you:(

Runs low on professionalism and high on attitude. It is impossible to get a hold of anyone on the…read morephone, their voicemail box is full, and they love to answer and hang up. Do yourself a favor and go to the Milburn store.

Lame! You simply cannot get in touch with this location by any means. They fail to pick up the…read morephone no matter when you call and their voicemail has been full as long as I've lived in the area. That would be less frustrating if they, say, responded to emails or 'contact us' form submissions from ups.com - but they ignore those as well. I get that shipping places can get busy at times. The situation I'm talking about involves a sustained effort to ask a necessary question over the course of two weeks. Honestly maybe they should save some money and drop their phone service if they're never going to use it. When a business has a full voicemail that never empties, I've found it correlates to poor outcomes for the customer. At the least it doesn't reflect well on the store.

I just started needing to use the UPS store more often, and the moment I walked in my first time,…read morethe girl behind the counter it seemed was almost excited and happy to help me! That is RARE these days. Told her what I needed to be done and she assured me and reassured me that she "got me", and that was an understatement. Took my package, taped it the way I requested said not to worry about a thing and shipped it off without any issue. I couldn't have been more pleased with my first experience and will be working with that branch going forward!

Great customer service. The young people that work there are kind polite & professionalsread more

Let's put it out there...UPS stores are 1000x better than waiting at The Post Office, plus UPS…read morestores carry something you need for shipping and more! No more searching for a medium box at the Post Office only the find they ain't got any. This UPS store has the most polite staff, well stocked inventory and quick service! PLUS an on staff Notary Public!

This UPS store had an issue with Dyson products being returned but I think that was more a UPS wide…read moreproblem vs this store. The staff there are always pleasant and move lines pretty quickly. They do provide receipts but be aware they do charge to print labels. Despite charging for labels (when UPS pays them to receive anyways) the great staff makes this business! Much more hospitable than expected.

This location was very convenient to my hotel and easily accessible off a main road. The employee I…read moreworked with was very helpful, with my shipping needs. Very good service, for the quality and price.

The staff is great and always friendly. The will get 5 stars from all the time. They value their…read morecustomers and attentive to the customer's needs. You can see the staff is well lead.

Came on a Saturday and had a great experience. Two people working so I didn't wait in line and I…read morewas treated with a smile! This place is clean and efficient!

I get understaffing can lead to long waits, but if I can be patient, so can the staff, and the lady…read morethat helped me definitely wasn't. Left us saying she "Had to go to lunch," but then came back less than two minutes later. Not sure what that was about. Maybe a lie and then she went back on it? I don't know. Then she began rudely hurrying us by waving her arms frantically and giving us attitudes when we had questions about delivering our mail. Very rude and disgusting behavior. Something's off with this place. Post office staff in other places have always been so nice, yet this place (based on other reviews) seems to consistently have issues. Replacing their staff is definitely in order. Very uncomfortable experience overall.

Rude and not at all helpful. purposely open the door 10 mins late to stall time. Then had the fan…read moreon blast and was speaking very low so I couldn't hear her. No hi good morning how can I help you? Then made sure I couldn't do the service review on the screen. Definitely would've gave a sad face.. Maybe she's not a morning person at 9am idk.

Rude and unprofessional. Clearly don't know the head or tail of customer service. Don't explain…read moreclearly and just have NO we don't have it is the only answer. Extremely rude