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    Xfinity Store by Comcast

    3.3 (12 reviews)
    Updated over 3 months ago

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    3 years ago

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    5 years ago

    Thanks to Kathleen for handling our multitude of strange questions with a great attitude & willing smile.

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    3 years ago

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    9 years ago

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    Ask the Community - Xfinity Store by Comcast

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    Merrimack Valley Wi-Fi Pros

    5.0
    (3 reviews)

    My name is actually Stu R., not Lindsay R., and I live in Southborough, MA, not Manhattan…read more I have a 6,000 square foot house in Southborough, MA that originally was built as a farm house in 1830. Needless to say, my wi-fi was problematic, and Best Buy tried and tried to fix things to no avail. I was told to seek an I.T. company, I did my search, and Rod sold me over the phone on MVWFP. Jawaan and Jacob came to the house and hard wired most of my TV's using the coaxial cable that already existed. They also established various ports throughout the house so that the wireless wi-fi would work well everywhere. There was a slight problem that was fixed right away with a second (free) visit to the house. Several months after installation, the system is running perfectly. Rod and Jawaan are as good as it gets! Make the call to MVWFP, and your stress will disappear, at least with regard to wi-fi in your big old house!

    Called MVWFP a few weeks ago after getting frustrated with the poor wifi performance in our 3,500…read moresf house, and hearing my wife continuously complain. All installed by me originally over the years, including hardwired gigabit Ethernet plus WiFi. Dead zones everywhere in the house and hardwired connections that weren't working. Rod responded quickly to my booking appointment on his website, and came in on the agreed date. As I knew, it was a mess. Took two days to straighten it all out including producing "heat maps" to show signal strength throughout every room in the house. it is actually quite difficult to find anyone who specializes in networking and WiFi. Most are electricians who do this as a side business and really don't have proper network training. As I determined, Rod has 20 years of corporate networking experience and clearly knows what he is doing. And frankly, my own lengthy experience in the computer industry allowed me to make that judgment pretty confidently after two days of many technical discussions. He knows what he's doing. I'm happy to make a referral to MVWFP to anyone who needs to sort out their WiFi and network challenges, residential or commercial. Very pleased. As is my wife who is not yelling at me any longer. About this, anyway!

    Verizon Fios

    Verizon Fios

    1.0
    (26 reviews)

    I am now writing this terrible review because I have been waiting on hold for customer service for…read morethe last 42 minutes. Although, they answer immediately if you want to buy something, after you buy it, it is impossible to get someone on the phone. I have been a loyal Comcast customer for years and years, but just moved and decided to try out Verizon Fios for a change. I spent an hour setting up my in house wiring earlier today to make it as easy as possible for the VZ Fios tech to complete the installation today. All my fiancé did was let him in the door, tell him which tv's to set up and let him hook it up. She called me and told me that the tech said he can't hook up one part bc the HDMI cable is crushed and that I need to get a new HDMI cable. I told her that is impossible. I just carefully set everything up. The HDMI cable she is talking about is 25 feet long, a high-end style, which I personally, and carefully, wired myself from our home office into the living room to be closer to the router. I checked it several times and it took me a while to complete. I just got home to check the work. It was NOT crushed. The end connector piece is now broken off of the HDMI cable and is stuck in the back of the TV. It looks like the tech (my fiancé did not touch a single thing), roped the tv away from the wall, without unplugging anything, tore the HDMI apart from itself and got it stuck in the TV HDMI port in the back. Now, my $1000 70" TV is damaged, my expensive HDMI cable is broken, then time I spent wiring everything was wasted, and VZ Fios Just charged me $90 for the visit. Plus, to top it off, I cannot get a hold of anyone at VZ to tell them what happened. All I can say is, I have had less than a day's dose of VZ Fios and I am somewhere between canceling and suing for a new TV. Stay with Comcast. This is not worth the headache.

    They rope you in and then you can't reach anyone for customer service or you keep getting directed…read moreto someone else. Always on hold forever. We switched to Comcast! We asked 2ce to have our landline redirect calls which they offered and it's never happened. Expensive and not worth the aggravation. Trust me!

    Meganet

    Meganet

    2.5
    (4 reviews)

    I booked with mega net to get Internet at my apartment. After waiting 3-4 weeks for an electrician…read moreto show up.. I decided to cancel it. I was told that if I returned the modem.. I would not be charged. I returned the modem and never thought anything of it. Until I find a collection account on my credit for 109$! I couldn't even figure out what it was. I called them and was told, oops that charge is wrong because you did return the modem.. but couldn't be told what the new charge would be. From my experience, I would caution and make sure to not give your social to this hole in the wall company. I am hoping the manager of this business reaches out to me to resolve this issue so I can delete my reviews.

    I have had Meganet for 7-8 years as a Mail host for my company. I have always used Microsoft…read moreOutlook. I do like that you can log into your mail from any computer on their Megamail website. Not the easiest to use. My company recently got a new Website Host and Optimizer so we moved our mail over to an IMAP account. I immediatly started getting Junkmail right away. I never knew the Meganet filtered the Junk Mail and just never sent it to you. Mind you I never once had an issue with a person calling me wondering if I got their email. So even though Meganet deleted the Spam it was always done right. I might have got 2-3 junk mails a week. Now I 20 per a day. Although I am not with Meganet anymore I felt that I should write a review. Great job filtering my email for the past 7-8 years. Now I realized you saved me a bunch of time.

    Xfinity Store by Comcast - isps - Updated August 2026

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