Update on my issue…read more I have one final payment left, and Verizon has yet to make any attempt to return the AirPods they owe me or issue a reimbursement. I'm left feeling frustrated and disappointed. I cannot, in good conscience, recommend this unsupportive company to anyone. It's unacceptable.

Internet connection service is great......however..... online account management and customer…read moreservice is a nightmare. Every month it takes apxt 1.5 -2 hours trying to access my account and customer service for support just to pay my bill !!!! So for that reason I have to give Verizon 1 star.

Moe the Plug .. or whatever this unscrupulous characters real name is, is running a scam. Paid…read morenearly 200 dollars for a new ipad screen. He said he would call when ready then next day. When he did not call the next day I let it go. The day after I decided to reach out myself it's ready, we go pick up. He had decided himself to change the color of the iPad and did not inform me to make the decision myself. And didn't even change the button still left it white! So now I have an iPad that I'm not sure was even mines in the first place(after bringing it home I have more questions then answers). Keep your DEVICES AWAY!!

HEED MY WARNING!! This guy unremorsefully deals in very unscrupulous business practices, and will…read morelie to your face w/o even blinking! I came in with a phone that had a small crack in the front left corner, and a spider crack on the back. I needed it fixed simply for a trade in with my own cell phone service provider, who requires the phone to be in perfect working condition. Moe "claimed" that he repaired it by replacing the front and back of the phone. After waiting for 30 minutes, he handed me a completely different phone, stating that it was mine; he had just switched out the back to another color. I knew it was a lie, but I didn't feel like the hassle. After I left the store, I remembered that I had my old memory card left in my old phone, so I called him the next day to retrieve it. He goes and gets my old phone that he claimed he only replaced the body out on and hands it to me. It's bad enough that you try to get over on people, but don't be so stupid to realize that sometimes some of those people might be law enforcement or undercover officers. In my line of work, I a lot of shady people, so handling an unscrupulous person like this would not be hard to do. To top it off, he got smart and mad with me because I pulled his trick card. PROCEED TO DO BUSINESS WITH HIM AT YOUR OWN RISK!

I called the online phone number to discuss my bill increase. The representative Keith was…read moreextremely helpful, not only did he painfully listen to every question or comment I had over a 2 hour phone call he also exceed my expectations by updating my plan with an additional service while also maintaining my maximum budget. I can't express how refreshing this was to have a service member spend as much time, as patiently as he did, and be able to end the call happily, having every and all possible doubts reassured and addressed. Kudos to Keith for stepping up as a true "Customer Service" representative.

If I could give a negative star I would. I had contact Xfinity for internet service because it…read morewasn't included in my maintenance fees. When the building obtained service through another carrier it included internet so I canceled my Xfinity service. Xfinity sent me a bill for $201.25 for a cancellation fee. Cancellation fee? I never signed a contract or agreed to a contract. Now, since I have not paid that fee they sent the amount due to collections and it dropped my credit score by 38 points. This company takes advance of people. Has everyone else experienced this with Xfinity as I am considering speaking to an attorney regarding filling a class action lawsuit.

Tech is currently 3.5 hours late for an appointment. No call, no text. Yelp is making me write 14…read moremore words so, comcast is the absolute worst.

Is not open to public! But person I was finally able to make contact with was very polite. He sent…read moreme on to another location. However that one was closed and had moved. It did have a sign with its new address. Finally,the THIRD place I went was open for business.

Customer service is terrible! I have called a several times yesterday and yet my issue still goes…read moreunresolved. As I'm writing this review now I'm on hold waiting to speak with their technician after being verified by customer service! So stupid and frustrating! This company runs like the government!

No stars. Their incompetence is without comparison. Every day a new issue. My condo signed a 10…read moreyear contract but I have to leave Breezeline to protect my sanity!

Very low key one on one. My questions were clearly answered. I was advised about other group…read moresessions if i needed. Very helpful. Thank you

wonderful expert with text advisor! conversations and answer easy to understand and follow.read more

I want to take a moment to recognize Sonia at Breezeline for providing exceptional customer…read moreservice. My internet has been on the fritz for the past few weeks, and earlier today I spent about 40 minutes on the phone with Breezeline Technical Support without reaching a resolution. At that point, I decided to visit my local Breezeline store to see if getting a new modem would solve the problem. Thankfully, I had the pleasure of working with Sonia. She took the time to actually listen to my concerns, understood what I was experiencing, and offered me another modem. What impressed me most was her knowledge and willingness to explain what was really going on. Sonia informed me that my condo association is in the process of upgrading to fiber, something I wasn't even aware of. She explained the process clearly, answered my questions, and even scheduled a technician to come to my condo tomorrow. I'll be honest--I haven't always been the biggest fan of Breezeline as my internet service provider. However, excellent employees like Sonia can make a huge difference in the customer experience. Her professionalism, expertise, patience, and willingness to help really stood out to me. Sonia, thank you for listening, educating me, and taking the initiative to get this issue moving in the right direction. Breezeline is fortunate to have someone like you representing the company. Five stars for Sonia!

We all have heard negative remarks over the years about Comcast . BREEZELINE MAKES Comcast look…read morelike the greatest internet cable provided - DO NOT RUN AWAY DO NOT SIGN ANY CONTRACT WITH BREEZELINE - Internet wire cut and after calling Breezeline the next available tech is 5 days away !!!!! COMCAST & HOT WIRE RUN CIRCLES around this very poorly run company that they call Breezeline Use anyone except Breezeline

my review of AT&T internet is this: AT$T internet is by far…read morethe worst internet service I have ever had. You would think that it was free, as horrible as it is. At leadt 96% of the time it doesn't work. It's spinning and spinning, and has to be re-booted every couple of minutes in order to work even a small percentage of the time. I absolutely HATE paying for this s***** internet, and will be switching as soon as is humanly possible.

There really needs to be an option for 0 star. Paying for internet and having terrible wifi in…read moreyour home is At&t.

Strange encounter. Went to have screen protectors replaced…read more Associate told us they usually just do one per visit. ? They were pretty worn so it's not like we go in there all the time to replace them. We really waited to replace them but they were absolutely torn up. Another associate comes by after he fixed the second one and was moving onto the third and said three? Wow, you're not gonna make any money this month! This is Customer service ? Highly inappropriate and we won't be going back.

worst store ever benito needs to learn customer service, manager anthony is cool actually tried to…read morehelp but the rest of them are the most smooth brained group of individuals ive ever seen. absolutely useless and rude

Let me just make sure everyone knows the title of this location - it is called the Xfinity STORE by…read moreComcast. The wonderful team members in this store are all well equipped to handle the setup of new service for TV, internet, home phone, home security, and now cell phones. There is a great group of friendly, knowledgeable people here that will be able to help you every step of the way. You can also add to your existing service, as well and return and exchange equipment if you've cancelled service or if something isn't working. What they DO NOT do in this STORE is deal with billing and technical issues. They can help explain your bill, and they can set up a technician to visit your home, but they cannot issue you credit or fix your technical issues. I think that is the number one thing everyone needs to realize before coming to this store. I understand that the company can make a lot of things a headache, but don't take it out on the wonderful folks that work in this store. It's not fair to them. I would recommend calling the Corporate Customer Care line (215-665-1700) if you have pressing billing or technical issues. If you go to this store for the right matter, you'll leave very happy.

Change my address to 15 Swanty Johnson Road…read moreUncasville, CT 06382 Review is negative in that I couldn't find 1 item that I was looking for namely men's flannel shirts.