Update on my issue…read more I have one final payment left, and Verizon has yet to make any attempt to return the AirPods they owe me or issue a reimbursement. I'm left feeling frustrated and disappointed. I cannot, in good conscience, recommend this unsupportive company to anyone. It's unacceptable.

Internet connection service is great......however..... online account management and customer…read moreservice is a nightmare. Every month it takes apxt 1.5 -2 hours trying to access my account and customer service for support just to pay my bill !!!! So for that reason I have to give Verizon 1 star.

Moe the Plug .. or whatever this unscrupulous characters real name is, is running a scam. Paid…read morenearly 200 dollars for a new ipad screen. He said he would call when ready then next day. When he did not call the next day I let it go. The day after I decided to reach out myself it's ready, we go pick up. He had decided himself to change the color of the iPad and did not inform me to make the decision myself. And didn't even change the button still left it white! So now I have an iPad that I'm not sure was even mines in the first place(after bringing it home I have more questions then answers). Keep your DEVICES AWAY!!

HEED MY WARNING!! This guy unremorsefully deals in very unscrupulous business practices, and will…read morelie to your face w/o even blinking! I came in with a phone that had a small crack in the front left corner, and a spider crack on the back. I needed it fixed simply for a trade in with my own cell phone service provider, who requires the phone to be in perfect working condition. Moe "claimed" that he repaired it by replacing the front and back of the phone. After waiting for 30 minutes, he handed me a completely different phone, stating that it was mine; he had just switched out the back to another color. I knew it was a lie, but I didn't feel like the hassle. After I left the store, I remembered that I had my old memory card left in my old phone, so I called him the next day to retrieve it. He goes and gets my old phone that he claimed he only replaced the body out on and hands it to me. It's bad enough that you try to get over on people, but don't be so stupid to realize that sometimes some of those people might be law enforcement or undercover officers. In my line of work, I a lot of shady people, so handling an unscrupulous person like this would not be hard to do. To top it off, he got smart and mad with me because I pulled his trick card. PROCEED TO DO BUSINESS WITH HIM AT YOUR OWN RISK!

Michael from ATT did a tremendous job restoring our service by replacing our modem, by checking all…read moreour mobile devices, and by connecting our printer wirelessly. What a change from Comcast! And all this was done through a Short Telephone call and service call in a few hours Bill

We chose U-Verse for our internet service when moving to Florida because it was new and faster than…read morethe free Comcast service we got with our HOA. We were requested to provide a new email address during installation. When we went to our email for the first time there were already lengthy disturbingly pornographic emails in our yet to be used account. (we had not given our address to anyone). These hurtful disgusting emails came on a daily basis for our then young teen to stomach. I phoned to explain the situation and asked for the email address to be deleted and replaced because the one we had was unusable. The assistant said it could not be deleted because it was the primary account. We solved the issue by setting up sub-accounts and never did get to use our main account. A few years later we were purchasing another property and phoned to enquire if U-Verse was available there. After several days of phoning and being switched to different departments and left holding on for hours we were told no it was not available. I went into my account online which had a record of large bill payments paid consistently on time and messaged if U-verse was available there. They said yes. Apart from that the U-verse internet functioned well.

I called the online phone number to discuss my bill increase. The representative Keith was…read moreextremely helpful, not only did he painfully listen to every question or comment I had over a 2 hour phone call he also exceed my expectations by updating my plan with an additional service while also maintaining my maximum budget. I can't express how refreshing this was to have a service member spend as much time, as patiently as he did, and be able to end the call happily, having every and all possible doubts reassured and addressed. Kudos to Keith for stepping up as a true "Customer Service" representative.

If I could give a negative star I would. I had contact Xfinity for internet service because it…read morewasn't included in my maintenance fees. When the building obtained service through another carrier it included internet so I canceled my Xfinity service. Xfinity sent me a bill for $201.25 for a cancellation fee. Cancellation fee? I never signed a contract or agreed to a contract. Now, since I have not paid that fee they sent the amount due to collections and it dropped my credit score by 38 points. This company takes advance of people. Has everyone else experienced this with Xfinity as I am considering speaking to an attorney regarding filling a class action lawsuit.

Tech is currently 3.5 hours late for an appointment. No call, no text. Yelp is making me write 14…read moremore words so, comcast is the absolute worst.

Is not open to public! But person I was finally able to make contact with was very polite. He sent…read moreme on to another location. However that one was closed and had moved. It did have a sign with its new address. Finally,the THIRD place I went was open for business.

Great Service & Awesome Loyalty Perks!…read more Came in without an appointment to get a phone upgrade for my husband and only waited about 10 minutes before being taken care of. While we were there, we found out we're "Diamond Members" for being loyal customers for 10+ years! We ended up upgrading both of our lines plus adding my Apple Watch cellular line. The representative Aldino was great--he thoroughly explained our new plan and broke down all the costs involved so everything was clear. Plus, we scored a promotion where I got a free Apple Watch SE (extra $10/month for the cellular line!). The whole process took about an hour. Overall, a really smooth, positive experience!

Comcast has got to be the most unfriendly customer service company in the world. They will not…read morespeak to anyone and they will not reveal the telephone number of their stores. Find another provider if you can.

Customer service is terrible! I have called a several times yesterday and yet my issue still goes…read moreunresolved. As I'm writing this review now I'm on hold waiting to speak with their technician after being verified by customer service! So stupid and frustrating! This company runs like the government!

No stars. Their incompetence is without comparison. Every day a new issue. My condo signed a 10…read moreyear contract but I have to leave Breezeline to protect my sanity!

Very low key one on one. My questions were clearly answered. I was advised about other group…read moresessions if i needed. Very helpful. Thank you

wonderful expert with text advisor! conversations and answer easy to understand and follow.read more

Change my address to 15 Swanty Johnson Road…read moreUncasville, CT 06382 Review is negative in that I couldn't find 1 item that I was looking for namely men's flannel shirts.

Just had the best experience here! Luke helped us and was so knowledgeable! There was no wait and…read moresuch a welcoming environment!