I would definitely recommend Rusty with Ballard Computers to anyone! He was completely…read moreprofessional, competent, friendly, completely knowledgeable about computers and what I consider a very fair quote. He was able to complete my computer issue the day after I dropped it off and I was so appreciative! I can't thank Rusty and his sweet wife, Darlene enough!! He is my new computer tech!!

Excellent experience and service! Rusty knows computers and does not try to upsell you or inflate…read morethe price. My sister was visiting and uses her computer for work. He checked it out and fixed her stick keyboard. I'm so glad I found someone I can trust with my computer! I highly recommend Rusty with any computer problem, he has 20 plus years of experience.

Evan of PC Revive was very helpful with my computer issue. I had a twenty year old hard drive that…read morefailed on me about 15 years ago...I wanted to get the pictures and documents off of it; some of these dated back into the 1990s as I'd brought them over from my previous computer. Evan was able to recover all of the files and transfer them to a modern external drive so I had them back. It was a quick process, Evan was easy to deal with, and I'm very happy.

I had an issue on a very expensive desktop PC I had been trying to fix for a week. I gave up and…read morecalled Evan on Saturday evening. He was at my house by 9am on Sunday and had the problem solved completely by 10 am. Evan was knowledgeable, helpful, friendly and trustworthy. Great service!

Do not go to this location…read more One of the technicians here must have taken it upon themselves to gut my PS5 for parts and tell me it was "unrepairable" after charging me a diagnostics fee. Horrible service, and thieves behind the counter.

DO NOT USE THIS SERVICE. I am currently out of an iPhone 6s (Order #PSGZSSUYY) because iFixYouri…read morerefuses to return my property or honor their own written terms. The Issue: My original invoice explicitly states: "Outbound Shipping: Ship my device back to me UPS Ground - FREE." Despite this, their support team tried to shake me down for an extra $10 shipping fee that contradicts our written agreement. The Ghosting: I have sent multiple follow-ups (Nov 29 and Dec 11) demanding my device back. They have completely stopped responding. It has been over a month of "radio silence" while they hold my device hostage. The Bottom Line: I have documented the entire email thread and the invoice. They have ignored every attempt at a professional resolution. At this point, they have effectively stolen my property by refusing to return it or communicate. I am currently filing a BBB complaint and exploring consumer protection options. Avoid this company-they do not respect their customers or the law.

TLDR: Jay is responsive, fair, and friendly…read more Jay's knowledge and service were great. The price he charged me was honestly great and fair. I felt comfortable as he was knowledge and friendly. Jay fixed my PS5 quickly based on the issue it had (HDMI, encoder, etc.). All in all, Jay is very fair with pricing, very responsive, and very friendly! I highly, highly recommend him for services such as this!

Kudos to Jay for being willing to fix a 3ds XL nowadays, no repair shop will say yes to this kind…read moreof repair. These things are super easy to break and are very difficult to work on. Regardless he replaced my top screen and did it at a good price, he only made out of the repair with about 40$ and I only spent 80$. Id definitely prefer him over any other repair service. The guy clearly knows what he's doing. 10/10 would recommend

Walking into an Apple Store when your current phone is broken feels a little like arriving at the…read moreemergency room carrying your own severed arm. There's stress. There's urgency. There's the quiet fear that someone is about to explain why this situation is going to cost the same as a small Caribbean vacation. So before visiting the Apple Store at The Gardens Mall, I checked the online reviews and honestly became a little hesitant. The feedback online painted a picture somewhere between "mild inconvenience" and "technological apocalypse." But I was nearby, desperately needed a new iPhone, had a gap in my schedule, and decided to roll the dice. I'm glad I did. First off, the location is incredibly easy to find, especially since it's right near the Bloomingdale's entrance at The Gardens Mall. No wandering through endless corridors wondering if you accidentally crossed into another county. The store itself is exactly what you'd expect from Apple: spacious, bright, sleek, and somehow engineered to make you feel poorer the longer you stand inside it. I was greeted quickly and paired with help almost immediately. Since I already knew what phone I wanted, I expected the interaction to be fast and transactional. Instead, what really stood out was that I genuinely felt served instead of sold to. That's an important distinction. The two employees who helped me were professional, patient, and extremely knowledgeable. They walked me through the purchase process, transferred the data from my broken phone to the new one, and even helped with the switch from my phone carrier... which isn't even one of Apple's preferred vendors. And not once did I feel rushed, pressured, or upsold. Yes, they guided me toward a phone case and charger, but it felt consultative instead of sales-driven. More like, "Here's what would actually work best for you," and less like a timeshare presentation disguised as customer service. Considering I walked in expecting stress, complications, and possible regret, the entire experience was surprisingly smooth and honestly kind of refreshing. Whatever experiences other reviewers may have had, mine was absolutely a five-star visit. Also, my blood pressure survived the iPhone purchasing process, which may be Apple's most impressive innovation yet.

Please be very careful and read all receipts . This store did not send my Apple credit to my…read morecarrier. The total credit was 375$ . Same day the charges me for 2 charging blocks I only purchased 1 . I dropped the ball on the charger . I was very distracted getting the phone changed over . To make matters worse allegedly no one can fix the problem but the store . So yet another 40 mile drive . Apple has gone down hill but this tops the charts . Yes one would think a phone call to the store could resolve the issue .... that requires the person you're calling to pick up their phone . What has happened to Apple ??? .

A couple of years ago, I bought my husband's Apple Watch here as a birthday gift so when it was…read moretime for an upgrade, I came back hoping to trade in his old watch and put the credit toward a new one. The experience got off to a rough start when the first customer service representative told me they could only offer $10 for the trade-in. I was genuinely speechless. Unless my husband's watch had suddenly become a decorative bracelet, that didn't seem right. Thankfully, I asked for a second opinion and was connected with Valeria, who was fantastic. She took the time to look up my account, verify the correct watch model, and ultimately found the proper trade-in value. Her customer service was easily 5/5--knowledgeable, patient, and willing to go the extra mile to help. The downside is that it took quite a while to get to someone who could actually assist me, so I ended up spending over 1.5 hours there unnecessarily. While the outcome was positive thanks to Valeria, the process could definitely be more efficient. Overall: Great customer service from Valeria, but be prepared to advocate for yourself and double-check trade-in quotes if something doesn't seem right.

Well i bought a JVC car stereo and it's doesn't work! Kept my receipts and I was told I can't get…read moremy money back because I needed to buy a membership to the store $40 or more to get my money back because it's past 15 days? I was never told this . I was told it had 1 year warranty. The cashier is supposed to tell you all details when you purchase any electronics said manager, if I knew this I would've try to hook up the radio sooner.. Stuck with a radio that I got for Christmas that doesn't work..I don't think I will be buying anything from Best Buy anymore.. So you have to spend money to get a store warranty over 15 days or you're stuck with what you bought ...

Great communication. Quality work and time. Very satisfied with the service provided by Chevaughn…read moreWillis

From the owner: Unleash the Power of Secure Connectivityread more