Excellent experience and service! Rusty knows computers and does not try to upsell you or inflate the price. My sister was visiting and uses her computer for work. He checked it out and fixed her stick keyboard. I'm so glad I found someone I can trust with my computer! I highly recommend Rusty with any computer problem, he has 20 plus years of experience. read more

Dude leads you on a goose chase and acts like he's looking for the right part to fix when in reality he isn't. Dude took my birthday money and knew that was all the money I had to repair my computer he took it broke my speakers on my computer and charged me for something that didn't need to be fixed at all.. Mind you he did this goose chase for 8 to 12 months as my computer wouldn't charge so I would bring it back in to him to see if there were anymore problem that needed to be fixed he would fix it would be okay for less than a month then I would have to bring it in again as it would stop charging... He was not fixing a thing and was just fixing well enough to where he knew I would need it fixed again very soon when I brought it to Best Buy they said all I ever needed was a proper charger and take in mind Ballard had given me a charger the first time I came in but it was one that was the totally wrong charger when I showed the best guy computer repair people (I think it was geek squad) wasted 1k just to find out all I needed was a charger! We are poor and Ballard knew this bc I would tell him that this "is all the money for the month so hopefully it fixed" and would even tell him "we don't have any money for anything else except to fix my computer so I'm praying it's fixed this time".. he took my birthday money and knew he was going to only fix the computer well enough to where I would have to bring it in again ;-; he scammed me just a kid in college who didn't have any money mind you. Well thank you Ballard you took a kids birthday money hope you are proud of urself! I thought for months I could trust this man and he took me and my grandmas hard earned money we barely had for the month! This was also at a time my grandmother really was In need for any money we had because she was going through her chemotherapy for breast cancer so we could really needed this money instead Ballard get to have it all for himself and breaks my computer speaker offering a 10$ speaker that didn't match the sound of the speakers at all in replacement but let's be honest dude would have probably found a new way to charge me for them if the computer wasn't just old enough to where we couldn't find new speakers and we didn't have the money anymore to bring it to another place to get them fixed as that was all my birthday my whole family of 6 had saved up for me to get my computer fixed. Just hope You're happy Ballard to be doing this to people especially someone who for months trusted you never asked questions and was a kid in college just trying to save the money we barely had in the first place.! After this I ask him if he could pls give me my money back as the best buy computer repair people said he been scamming me for months and all I wanted was the money i gave him for the latest repair the repair that I had spent my all my birthday money on to repair my computer... Best Buy said I should take him to court for doing this to me but I didn't bc I didn't stoop lower than what he did to me Please do not go to this man for advice or anything computers he is a scammer and will hurt and possible break ur computer and take ur money! (Only way I'll ever take my experience/my review down is if I get my money back and I will be posting this on other sites as well read more

Great people, great company, great service. Took my dell Inspiron there and got it back same day from a broken keyboard.

Rusty has had a laptop of mine for 3 mos. His customer service skills. In fact, to say he not very good with customers would be an understatement. I'm not sure how it's possible to take this long. read more

So big shout out to Ballard Computer Solutions. We had a problem with one of our radio studio computers and not only did they quickly fix the problem, but also didn't charge me. I have been dealing with tech people for a long time since it is something I do and am in the technology industry. Usually there is a large charge for diagnostics without even repairing. Usually computer repair companies and individuals try to increase billable hours by making things a bigger deal and more time consuming than it actually is even when it is something extremely simple. Well I highly recommend #BallardComputerSolutions for several reasons and they will not be my only go to for all our tech service needs. First of all, diagnostic was free of charge. Second, they were so friendly and easy to deal with.. Third, it was fixed in one day and because it was something simple they didn't even charge me. Amazing! Never experienced this type of honesty, service, and caring for clients before when it comes to computer repair. There is no where else I will go and neither should you. read more

Terrific, professional, friendly and super fast turnaround. Very difficult to find someone of this quality,character and honesty.I highly recommend Rusty and Darlene. Very fair price. read more

Fantastic service , professional and fast. My son is thrilled with his new custom built gaming PC. The Ballards are just plain good and decent people which is hard to come by these days. I wouldn't trust anyone else with my family's computer needs. Best and very fair pricing as well. They can't be beat. read more

Ballard Computer Solutions - Data Recovery Near Me - Palm Beach Gardens, Florida

Ballard Computer Solutions in Jupiter, FL is a small business troubleshooting computer issues and data recovery. Recently, my computer crashed after a glass of wine spilled. When I tried to restart it, I got nothing. Desperate to recover my data, I found my way to Mr. Ballard. Within 24 hours he had taken apart the computer and thoroughly investigated the issues, but sadly, he was not able to gain access to my data. Despite the time and effort he had invested, Mr. Ballard did not charge me for the work, and he went so far as to refer me to an out-of-state company that specializes in hard disk data recovery (success!). The ethical, consumer-centered values Mr. Ballard demonstrated speak to his character and the integrity of his business. He can be trusted, an important awareness when entering into the puzzling world of tech repair. If you need a skilled and ethical computer specialist, I recommend Ballard Computer Solutions in Jupiter. read more

Fast, courteous, affordable and quality. Fixed my notebook for less than quoted elsewhere. Great Job.

This guy is a magician. At least it's magic to me. Was told by the Apple folks that when my computer died, so did my data. No need to go into detail, but 24 hours after bringing my computer to Ballard, I had it back with all of my data on an external drive. Like I said, magic. read more

I highly recommend this computer repair business. Rusty is great at fixing computers and He is not a rip off. He thought I needed a certain repair for over $300.00 I agreed to the repair but he discovered that it was another problem and it was a lot cheaper. He could have charged me the original amount quoted I would have never known the difference but he is just too honest. So instead of paying over $300.00 I only paid $150.00. His wife is also a sweetheart. This is a fantastic Mom and Pop business. You get receipts and everything is documented well. And best of all, Rusty fixed the problem. It is my 13 year old grandsons custom computer and who knows what a 13 year old can do. Lol. read more

Great customer service and knowledgeable techs! I am not very computer and tech savvy and they were able to repair my computer and explain to me on terms that I understood! I was able to get a same day appoint and a quick turnaround on my computer repair! I am a small business owner and my computer is vital to my business. They completely understood my needs! A++ customer service! I will continue to call on them for any and all of my computer needs! read more

Had 2 computers that were giving us issues. Rusty took them right in, diagnosed and called us with results and recommendations. Fixed both computers same day and we were back up and operating again. Knowledgeable, honest, reasonable and great customer service! Thanks again! read more

Ballard has helped me resolve computer problems that other guys failed to resolve. Furthermore Ballard installed preventive measures on my computer to make sure it doesn't occur again. The service was fast and friendly. I've recommended them to other members of my family who also had a similar experience. read more

Ballard Computer Solutions is simply the best. They have been fixing my computers for 12 years and I won't let anyone else touch my computers. They are always available to answer questions , They are fast, honest and extremely reasonable in their prices. I highly reccommend them, and do so even to out of state friends as they have the ability to do repairs remotely.. read more

I live in Orlando fl. and I was visiting my sister in Palm Beach Gardens, and my Macbook Pro just stopped working. So I found Ballard on the Internet and brought my Mac to them and braced my self for the worst. Rusty was very nice and reassuring and he addressed all my concerns. I got my Mac back the next day working like brand new and at a very reasonable price. I just want to say that when I got back to Orlando I had a problem using my printer with my Macbook and I called Rusty, he sent me to his website and then was able to come in to my computer and the problem was fixed in minutes and he didn't charge me any extra. I am very thank full to have found them and would be happy to do business with them in the future. read more