NEW OWNERS as of May 2025 -- BEWARE. Do not trust this…read morecompany. I went to [I Fix and Repair] to get my iPhone battery replaced. At first, everything seemed fine -- but within a month, the phone started randomly shutting off and overheating, just like it did before the repair. When I returned, expecting them to stand behind their work, they refused to replace the faulty battery they had installed. I even showed them my bank statement clearly proving I paid for the service on April 10th. But because I "wasn't in their system," they told me I'd have to pay again just for them to look at it. To make matters worse, the two men working were rude, dismissive, and acted like I was being unreasonable for expecting a working battery and basic accountability. Most reputable shops offer at least a 90-day warranty -- apparently, not this one. Now I'm out the money, and still have a phone that doesn't work. Total waste of time and money. Shady practices, poor customer service, and zero responsibility. Stay far away. **REPLYING to Devon's response below** I want to clarify that my intention was never to "extort" anyone. I simply sought support for a repair I genuinely believed had been completed at your shop. Which it was. When I provided my bank statement as proof of the transaction, you declined to honor it because the repair wasn't found in your system. I then asked if you could open the phone and inspect the battery--since it was replaced at your location--and you stated that I would be charged again just to have it examined. Accusing me of leaving a fake review or acting unfairly is both inappropriate and unprofessional. I approached this situation with a willingness to resolve the issue respectfully, but your dismissive tone and assumptions have made it clear that customer service and constructive dialogue are not your priorities.

From out of town and walked in to see if the store had a battery on hand for my iPhone 12 mini…read more They did, and I had my battery replaced within 30 minutes. Devin was professional and kind, and I can now continue to keep rocking my paid for device ... Would definitely recommend.

Purchased a new iMac mini with 27" display. Great above advice on what to get and hard drive…read more Jason came a set it all up. Love the new setup.

Jason is the owner, and he delivers what he promises to…read moredeliver. He takes time to explain your options and possible solutions, helping you to make an informed decision. Plus, he's more interested in good business practices than getting all he can get from the customer. The girl who checked my computer in left some information out about the cost of service, so I was charged more than I had planned on paying. Jason, realizing the mistake was on their end took off all but $10.

Wonderful and reasonably priced computer service. I heartily recommend…read more It's a family owned business and very eager to please.

My family has used Concept Computers for all of our computer issues for many years. Yogesh is…read moreextremely knowledgeable and professional. He was able to transfer all of my data from two older laptops to a new one. I highly recommend them for all of your computer needs.

Had Kevin attempt to trouble shoot my PC hardware issues, I was told that I would receive a call I…read moredid not. I actually called multiple times received nothing back, went in told his mother to give me a call back with my number and nothing. I went in today said hey why do I gotta track you down Kevin? Of course the response was the generic ive been busy. Anyways that point aside kevin is completely unqualified to fix pcs. He argued with me that my pc had onboard graphics because my motherboard had display ports, he didnt seem to understand that not all CPUs run on board graphics mine being a 5900xt. I just said ill take my pc man lmao

Incredible value, very nice, did exactly what I asked. They really should charge more. I'm not sure…read moreif the bad reviews are of the same place- I can't conceive of it happening where I went. Highly recommended.

Service, knowledge, and price was outstanding today. Frank is also the owner and operator of his…read morebusiness. Frank spent two hours solving our computer issues and concerns today. We highly recommend Frank for all your computer needs now and in the future.

10/10 all across the board. After having trouble getting my pc fixed and repaired from Best Buy, I…read morecame across Franks page and reached out. He was beyond kind, helpful, and knowledgeable considering my situation at hand. He was able to help me completely the same day when Best Buy would have taken up to 5 days and been hundreds more. I recommend his services to anyone and will absolutely be coming back for my future needs!

The service was great. After i made a mess with vpn and my nas that I needed for work. Quantum…read moreSolutions showed up on a Sunday refused to leave until my problem was solved. Was understanding due to my disability. I would not use any one else. If you are looking for knowledgeable , smart and fairly priced. I even had questions after he left and we're answered in a matter of minutes on a Sunday. If you are looking for any services they offer. It should be your first and only call. Frank North River Shores

Ivan was great, arrived on time, very polite and he fixed everything we needed done perfectly. I…read morewill definitely use him again and recommend him to others.

Very professional and knows computers well Every thing went…read morewell No more problems... and would highly recommend

Met with Bill recently. Family man. Good conversation and…read moreservice. Detailed and highly recommended

Friendly and helpful. They have been a huge help when it comes to fixing my computer and iPad…read moreissues. They have a vast knowledge of the industry and take your concerns and needs seriously.

Has always fixed whatever computer issues our company or an individual has had in a timely manner…read moreat a fair price. Have been a customer for several years.

From the owner: Virus / Malware Removal TuneUp on Slow Computers…read moreWiFi Connectivity Issues Diagnosing / Fixing Non-booting Computers Replacing Cracked / Broken Laptop Screens