Quoted me $899. flat rate (meaning that this was what I was going to have to pay no matter what!)…read morefor a USB flash drive recovery and tried to claim that the process was extremely difficult and that no one else could handle it as well as they. Ended up going with another outfit and paid less than half what I was quoted by SERT, and when I informed "Todd" from SERT that I had paid $400. (which would have been $300. with the outfit I went with, except that my drive was encrypted so it cost an extra $100.) and recovered all of my data, Todd replied (after-the-fact of course) that I would have paid less with them, which is absurd based on that he was arguing beforehand about how his $899. fee was reasonable. It would appear that there are "two" Todds, because sometimes he replies with somewhat helpful messages and other times seems to be irritated and writes negative emails that appear to stem from insecurity and resentment that other companies out there are thriving charging far less for the same services. My advice would be to avoid SERT at all costs - from what I can see, this is another of those outfits that gets hold of your broken drive and then extracts whatever they can from you. My review is based on the inconsistent quality of customer service and that they quoted me $899. and assured me that no one could do the job for less, and then had the gall to try and claim that they would have done it for less, after I did find another outfit that did do the job of 100% data recovery. Very unprofessional attitude. In sum: this is how the "data recovery game" works: most all of these guys are more crooked than a barrel of snakes and will extract as much as they can out of you once they have your drive. Some will quote a very low initial price and then once they have your drive will quote something like three hours of work at average $300. per hour - others like SERT will quote you around a thousand right from the getgo - in sum, most of these guys try to get the magic figure of around $1000. from you. If you can, as I did, find a place with great reviews and a flat fee that is reasonable, go for it. Yes, data recovery is not cheap, yes it will cost you a few hundred dollars, but no, there is no reason to pay more than that, not even for "chip off" USB drive recovery, it still should not cost more than a few hundred dollars. Do not pay more than a few hundred regardless, hold your ground, and you won't go wrong. I gave them two stars (versus just one) because SERT was up front about price gouging - versus some of the others that lure you in with some hope that they will charge little, and then end up charging as much or more than SERT anyway. P.S. Be wary of five star reviews for companies that come from Yelpers with just a few reviews....

Look, data recovery is not cheap. Todd was up front that he may not be able to save everything, but…read moreasked what types of files we would like to prioritize. Our external hard drive with over a TB of data was 80% recovered and the turnaround time was less than 24 hours. The 20 years of videos, photos, and music was worth every single penny. Yes, there are cheaper places out there, BUT my IT friends all had the same recommendation, SERT. I did a Yelp quote with another business and even they recommended SERT. I would absolutely use Todd again. Again, yes it is super expensive, but this man has an amazing skill set and it is worth the price.

Evan of PC Revive was very helpful with my computer issue. I had a twenty year old hard drive that…read morefailed on me about 15 years ago...I wanted to get the pictures and documents off of it; some of these dated back into the 1990s as I'd brought them over from my previous computer. Evan was able to recover all of the files and transfer them to a modern external drive so I had them back. It was a quick process, Evan was easy to deal with, and I'm very happy.

I had an issue on a very expensive desktop PC I had been trying to fix for a week. I gave up and…read morecalled Evan on Saturday evening. He was at my house by 9am on Sunday and had the problem solved completely by 10 am. Evan was knowledgeable, helpful, friendly and trustworthy. Great service!

I was beside myself with Laptop/Printer issues and reached out to Yelp 4 Help. Fortunately for me…read moreWilliam from PBI IT responded immediately, scheduled the same day, continually updated his arrival time and diagnosed the issues and addressed them completely even going above and beyond by updating both the laptop & printer. He was knowledgeable, on time and quoted a fair price and stuck to it - no hidden fees. Definitely will use William & PBI IT again. 5's

From the owner: At PBIT Tech Services, we combine years of experience with a customer-first approach to deliver IT…read moresolutions that truly make a difference. Unlike others, we focus not only on fixing problems but on preventing them, offering personalized services like computer repairs, data recovery, and system optimization. Our skilled team ensures high-quality results with a fast turnaround, all while prioritizing trust, transparency, and your satisfaction. We don’t just repair devices—we bring peace of mind.

They used to be more helpful with iPhone questions........but as a long time customer who has…read morebought, traded and repaired with them.......they don't seem to be as sharing with simple knowledge.

Very knowledgeable people to fix all your Mac needs,expensive though…read more They also have a good selection of reconditioned Mac's for all needs.

Computer Network Solutions came in and set up our new office with all our computers and servers and…read morehave it up and running in one day. They made our moving easy as possible.

From the owner: Computer Repair, Virus removal, Wireless Network, Hardware upgrade, New Computer setup, Structured…read morecabling, Recover Data, Server maintenance, Virtual Server setup/configure. VOIP Phone system installed, Grandstream, Avaya & Panasonic systems.

My Mac was dying and I thought I would have to bite the bullet and buy a new one. Instead, I…read morebrought it to Max to see if there was anything he could do. Not only did he save it's life, but it works now better than ever! I was so happy I also brought him my PC. He is brilliant and is a master with computers! He kept me informed every step of the way. Highly recommend!!

From the owner: CyberMax has been providing IT services since 2001.We offer professional IT services,such as…read moretrouble shooting,repair,virus removal,server setup and upgrades at a reasonable prices. Data recovery is one of our services.

I hired Daren with Computer Doctors when my business's computer network went down, and he did an…read moreincredible job troubleshooting the cause of the problem and getting our network back up and running again. Daren does fantastic work and I would highly recommend him should you have a computer or network issue of any kind! A++

I have had some bad experiences in the past with computer services. I know very little about…read moretechnical issues related to computers. So, I'm weary of being taken advantage of. I was therefore pleased when a neighbor of mine highly recommended Computer Doctors to me. I found this company to be competent, honest, and trustworthy. They provide a broad range of services (of which I have taken advantage of). They do in-home and remote support and services, and computer tutoring -- both in-person and remotely. I will definitely call upon them in the future when I need further help.

I am very very happy with the service Dr. Nick provided! He came to my house on Labor Day after he…read moredrove from North Florida ALL morning and fixed our sick laptop which I thought would be impossible! He is so knowledgeable and extremely professional and has a passion for computers. If your computer is sick call Dr. Nick! Thank you Dr. Nick!

House call on time Very professional…read more Explained problem Thought he could repair Tried to fix but failed Wanted $200 for service Gave him $100